Tag: announce (Page 10 of 11)

British Airways Makes MULTI-MILLION POUND INVESTMENT IN MOBILE TECHNOLOGY FOR CABIN CREW IN DRIVE TO OFFER PERSONALISED CUSTOMER SERVICE

August 21, 2019 / WIL BALDWIN

Every member of British Airways’ 15,000 cabin crew will receive an iPhone XR in latest phase of multi-million pounds investment in technology and training
New phones are part of initiative to empower cabin crew to deliver personalised customer service to customers
Investment comes after British Airways awarded prestigious Skytrax gong for Best Airline Staff in Europe

As part of British Airways’ £6.5bn investment for customers, the airline has announced that all of its 15,000 cabin crew will be issued with iPhone XRs to help them offer a more personalised service to the more than 45 million customers that travel with the airline every year. The investment for all cabin crew members follows a successful trial of iPads for senior cabin crew on board every flight.

The new phones will be loaded with a selection of apps to help crew offer customers instant additional assistance during their journey.

They will also have access to a range of customer information at their fingertips, including previous flights and meal preferences, enabling them to personalise every interaction.

The investment is part of British Airways’ continued commitment to ensure customers receive the best customer service at every stage of their journey.

Bradley Smith, 27, one of the first cabin crew to receive a brand-new iPhone XRs says the phones are enabling a step-change in customer service: “Recently, when a customer realised that he had forgotten to order a special meal, he was really impressed when I quickly took out the phone, logged onto ba.com and ordered a meal for his return journey – all within a matter of minutes in the middle of the flight.

“It felt so rewarding to be able to immediately resolve the situation for the customer. All my crew reference guides are also loaded onto the phone, so everything I need is in my pocket throughout each flight; it really has made a huge difference already.”

Karen Slinger, British Airways’ Head of Inflight Customer Experience, said: “Our customers spend up to 14 hours with our cabin crew on a single flight and we know from the recent success at the Skytrax Awards that the care provided by our people has a huge impact on the overall customer experience and is what sets us apart from other airlines. This investment is about further empowering our crew and providing them with everything they need to deliver the very best service to our customers while in the air.”

The rollout of these devices is the latest initiative to enhance customer service at British Airways. Earlier this year, the airline launched Help Me; a brand-new section of ba.com to help customers make changes to their bookings and find out more about their consumer rights if their journey doesn’t go to plan. The airline also announced a multi-million-pound investment in training for its staff based at Heathrow, with every agent now trained to help customers with a range of different queries and personally reach out to them at the airport using iPads loaded with a host of specialist apps.

British Airways is investing £6.5 billion to improve its customer experience over the next five years, including the installation of high-speed, industry-leading WiFi across the fleet, which will help cabin crew access the latest information for customers on their devices whilst in flight. The airline will also take delivery of 73 new aircraft, including 18 A350s, with four of the new aircraft joining the fleet before the end of the year.

Ryanair’s Low Fares Coming To Georgia

August 21, 2019 / WIL BALDWIN

4 New Routes, 170,000 Customers Annually At Tbilisi & Kutaisi Expected

Ryanair, Europe’s No.1 airline, today (21 August) announced its first ever flights from Georgia, the 39^th country in the Ryanair network, with a new route from Tbilisi to Milan Bergamo and two new routes from Kutaisi to Bologna and Marseille, which start in November as part of Ryanair’s Winter 2019 schedule. Ryanair will also connect Tbilisi to Cologne in April as part of Ryanair’s Summer 2020 schedule and deliver 170,000 customers annually to/from Ryanair’s Georgian airports.

Ryanair’s Georgia 19/20 schedule will deliver:

2 new routes from Tbilisi to Milan Bergamo (4 pw) starting from November & Cologne (2pw) from April20
2 new routes from Kutaisi to Bologna (2 pw) & Marseille (2 pw)
170,000 customers p.a.
Over 100* “on-site” jobs p.a.

Georgian consumers and visitors can now book their holidays as far out as October 2020, enjoying even lower fares and Ryanair’s recently announced 2019 customer care improvements, including:

Lowest Fares –find a cheaper fare within 3 hours, get paid the difference plus €5 MyRyanair credit
Punctuality – deliver 90% target (excl. ATC) or 5% off following month’s air fares
Customer Care Charter – EU261 claims processed in 10 days, new 24/7 support, connect in 2 mins
Care Improvements – 48-hour free of charge grace period for changes to bookings
Environmental Improvements – carbon offset programme, environmental partners & plastic free in 5 years
New Ryanair Choice – €199 annual fee for free seats, fast-track & priority boarding for freq. guests
Digital Improvements – new fare finder, sports tickets, bespoke travel guides & faster mobile

To celebrate the launch of its first Georgian airports, Ryanair has launched a seat sale with fares from just €9.99, for travel in November and December, which must be booked by midnight Friday (23 Aug) only on the Ryanair.com website.

Ryanair’s David O’Brien said:

“We’re pleased to announce Ryanair’s low fares have arrived at Tbilisi and Kutaisi, our newest airports and 1^st airports in Georgia. These four new routes that will start in November (except Cologne, starting in April next year), will further promote Georgian tourism, and will deliver over 170,000 customers annually to/from two European countries to one of Europe’s fastest-growing tourism destinations. We look forward to developing new Georgian traffic growth, new routes, and jobs in the coming years.

To celebrate, we are releasing seats for sale on our network from just €9.99 for travel in November and December which are available for booking until midnight Friday (23 Aug). Since these amazing low fares will be snapped up quickly, customers should log onto www.ryanair.com and avoid missing out.”

Welcome to Tbilisi International Airport

Textron Bell 407GXI Earns IFR Certification

August 18, 2019 / WIL BALDWIN

FORT WORTH, Texas (15 August 2019) – Bell Textron Inc., a Textron Inc. (NYSE:TXT) company, announced the Federal Aviation Administration (FAA) has issued an Instrument Flight Rules (IFR) Supplemental Type Certificate (STC) for the Bell 407GXi. The certification is a requirement for the Navy Advanced Helicopter Training System competition, enabling the Bell 407GXi to replace the Bell TH-57 Sea Ranger as the US Navy’s training helicopter.

Bell’s replacement bid offers a unique combination of capability, ease of transition, and low sustainment costs, giving the best value to the Navy. Should the Bell 407GXi be selected for the US Navy Advanced Helicopter Trainer program, the company plans to conduct final assembly of the aircraft in Ozark, Alabama.

“The team did a great job ensuring the Bell 407GXi achieved the FAA’s IFR certification necessary to meet all of the Navy’s requirements,” said Mitch Snyder, president and CEO. “Bell is an instrumental part of the Navy’s training program and has been for more than 50 years, and we look forward to continuing the tradition for the next generation of Naval Aviators.”

A Bell to Bell transition offers low-risk to the Navy by streamlining instructor pilot and maintainer transition training as well as using common support equipment and infrastructure. The 407 airframe has already proven capabilities as the platform for the MQ-8C Fire Scout for the US Navy. Bell’s industry-leading customer service and support has established capability with cost-efficient and effective helicopter training solutions.

Bell proves its mature production and sustainment support capability every day by supporting more than 1,600 Bell 407s globally. These aircraft have nearly 6 million flight hours across the fleet and are actively performing flight training as well as military and para-public missions helicopter mission-set. The 407GXi’s Garmin G1000H™ NXi Flight Deck enhances situational awareness and reduces pilot workload by delivering easy-to-read information at a glance. The Bell 407GXi’s new IFR capability will allow all-weather operations while continuing to provide multimission capability safely, reliably, and effectively. The Bell 407GXi offers the lowest direct operating costs of any IFR-capable helicopter produced today. Combined with its proven performance, reliability, and ease of transition, the Bell 407GXi is the best value aircraft for US Navy helicopter training.

Garmin® Announces the Instinct™ Tactical Edition

August 14, 2019 / WIL BALDWIN

A rugged GPS watch built to withstand the toughest environments

Olathe, KS / August 13, 2019 — Garmin International, Inc., a unit of Garmin Ltd. (NASDAQ: GRMN), today announced the Instinct Tactical Edition, a rugged, outdoor GPS smartwatch with tactical functionality. Building on the proven reliability of the Instinct series, the Instinct Tactical Edition adds enhanced features of Garmin’s tactix® series including night-vision compatibility mode, Jumpmaster, dual-position GPS formatting, preloaded tactical activity, and waypoint projection. The Instinct Tactical Edition also includes a new stealth mode for off-grid functionality. “Incorporating tactical features from the Garmin tactix series, the Instinct Tactical Edition combines the best of both product lines to provide tactical and multisport features for people who spend their time outdoors and demand a watch they can depend on in even the most challenging terrains.”

“The Instinct series has quickly proven itself to be the watch for individuals who need a piece of equipment as tough as the conditions they face,” said Dan Bartel, Garmin vice-president of global consumer sales. “Incorporating tactical features from the Garmin tactix series, the Instinct Tactical Edition combines the best of both product lines to provide tactical and multisport features for people who spend their time outdoors and demand a watch they can depend on in even the most challenging terrains.”

Packed with features for navigation and training, the Instinct Tactical Edition includes multiple features specific to tactical operations including Jumpmaster and tactical preloaded activities, projected waypoints, dual-position GPS formatting, and night-vision compatibility. For airborne operations, use Jumpmaster for three jump types: HAHO, HALO, and Static. Set the watch to dual-positioning mode, and the watch will simultaneously display two sets of coordinate systems, such as MGRS and latitude/longitude, on a single data screen. When night vision mode is activated, the backlight settings of the screen will reduce to a level that won’t interfere with the function of night vision goggles.

Enabling stealth mode prevents storage and sharing of GPS position and disables wireless comms. When operating in stealth mode, GPS location position is visible on device; however, locations are not saved to device memory or shared. This allows for training functionality in areas with location security concerns without revealing the location in the event a device is physically captured or if the recorded activities are shared. Stealth mode also quickly disables all wireless communication to and from the device.

The Instinct Tactical Edition is constructed to military standards (MIL-STD-810G) for thermal, shock and water resistance (rated to 100 meters) with a fiber-reinforced polymer case. It’s built with a chemically strengthened and scratch-resistant display that’s easy-to-read, especially in direct sunlight. Plus, the fully vented silicone bands include two independent, removable keeper loops to ensure a secure fit.

While in the field, feel confident exploring new paths thanks to the Instinct Tactical, which features multiple GNSS satellite networks to help track a user’s location in more challenging environments than with just GPS alone. Before venturing out, use the Garmin Explore™ app to plan the trip in advance and when it’s time to head back to camp, the TracBack® feature on the watch can navigate the same route back to the original starting point.

Whether camping, training or in day-to-day activities, the Instinct Tactical Edition keeps track of heart rate, steps taken, distance traveled, calories burned and more¹. Hiking, running, biking, swimming, kayaking, and skiing are just a few of the activities supported on the device. When paired with a compatible smartphone, Instinct Tactical Edition users can leave their phone packed away and protected while they receive smart notifications like texts, emails, and other alerts right on the wrist. The Instinct Tactical Edition is also compatible with other Garmin devices including inReach Mini and dog devices.

The Instinct Tactical Edition features a battery life of up to 14 days in smartwatch mode, up to 16 hours in GPS mode, and up to 40 hours in UltraTrac™ battery saver mode. It is available now for a suggested retail price of $349.99.

The Instinct Tactical Edition is the latest solution from Garmin’s expanding outdoor segment, which focuses on developing technologies and innovations to enhance users’ outdoor experiences. Whether hiking, hunting, trail running, mountain biking, golfing, diving or training dogs, Garmin outdoor devices are essential tools for outdoor enthusiasts of all levels. For more information about Garmin’s other outdoor products and services, visit www.garmin.com/outdoors

Textron Reviewing Strategic Alternatives for Kautex

August 5, 2019 / WIL BALDWIN

PROVIDENCE, R.I.–(BUSINESS WIRE)– Textron Inc. (NYSE: TXT) today announced that it is reviewing strategic alternatives for its Kautex business unit, which produces fuel systems and other functional components. Textron plans to consider a range of options, including a sale, tax-free spin-off or other transaction. Kautex operates over 30 plants in 14 countries and generated over $2.3 billion in revenue in 2018.

Kautex, headquartered in Bonn, Germany, is a leading developer and manufacturer of blow-molded plastic fuel systems and advanced fuel systems for cars and light trucks, including pressurized fuel tanks for hybrid applications. The unit also develops and manufactures camera/sensor cleaning solutions for automobiles, selective catalytic reduction systems used to reduce emissions from diesel engines as well as produces cast iron engine camshafts, crankshafts and other engine components.

“Kautex is a leading Tier One supplier to global OEMs. It has a long history of product innovation, world-class operations and strong financial performance,” said Scott C. Donnelly, Textron Chairman and Chief Executive Officer. “We are exploring strategic alternatives to see how we can position Kautex to best serve its customers for ongoing success while simultaneously unlocking potential value for our shareholders.”

No decision has been made and there can be no assurance that the process will result in any transaction being announced or completed in the future. The Company has not set a definitive timetable for completion of its review of strategic alternatives and does not intend to make any further announcements related to its review unless and until its Board of Directors has approved a specific transaction or the Company otherwise determines that further disclosure is appropriate.

Textron has retained Goldman Sachs & Co. LLC as financial advisor to assist in its review.

About Textron Inc.

Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell, Cessna, Beechcraft, Hawker, Jacobsen, Kautex, Lycoming, E-Z-GO, Arctic Cat, Textron Systems, and TRU Simulation + Training. For more information visit: www.textron.com

Air Lease Announces First of Eight New Airbus A321-200neo LR to Aer Lingus

July 29, 2019 / WIL BALDWIN

LOS ANGELES, July 26, 2019 – Today Air Lease Corporation (NYSE: AL) announced the delivery of one new Airbus A321-200neo LR aircraft on long-term lease to Aer Lingus (Dublin, Ireland). This Airbus aircraft, featuring CFM International LEAP-1A33 engines, is the first of eight A321-200neo LRs scheduled to deliver to the airline through 2020 from ALC’s order book with Airbus.

“ALC is pleased to announce this first of eight A321-200neo LR aircraft delivery today to our long-time customer, Aer Lingus, and introduce the A321neo to the airline,” said Steven F. Udvar-Házy, Executive Chairman of Air Lease Corporation. “The new ALC A321neo LR will enable Aer Lingus to substantially increase the number of flights, frequencies and new destinations between Ireland and the USA and Canada. We are honored to be a part of Aer Lingus’ ongoing fleet transition to the A321neo LR to enhance the airline’s expanding route network with the most modern, fuel-efficient aircraft.”

“This significant delivery to our good friends at Aer Lingus strengthens our close relationship and we are confident that the A321-200neo LR will advance the airline’s fleet operations and overall growth goals,” added Grant Levy, Executive Vice President of Air Lease Corporation.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including expected delivery dates. Such statements are based on current expectations and projections about our future results, prospects and opportunities and are not guarantees of future performance. Such statements will not be updated unless required by law. Actual results and performance may differ materially from those expressed or forecasted in forward-looking statements due to a number of factors, including those discussed in our filings with the Securities and Exchange Commission.

About Air Lease Corporation

ALC is a leading aircraft leasing company based in Los Angeles, California that has airline customers throughout the world. ALC and its team of dedicated and experienced professionals are principally engaged in purchasing commercial aircraft and leasing them to its airline customers worldwide through customized aircraft leasing and financing solutions. For more information, visit ALC’s website at www.airleasecorp.com.

About Aer Lingus

Aer Lingus, part of International Airlines Group, operates as a leading Irish airline primarily providing passenger and cargo transportation services from Ireland to the United Kingdom and Europe and also to the United States and Canada.

Canadian Pacific Railway Reports 33% Rise in Profit

July 16, 2019 / WIL BALDWIN

FILE PHOTO: The Canadian Pacific railyard is pictured in Port Coquitlam.

Canadian Pacific Railway Limited (TSX: CP) (NYSE: CP) today announced record second-quarter revenues of $1.98 billion, an increase of 13 percent from last year, and record earnings per share (EPS) with reported diluted EPS of $5.17 or $4.30 on an adjusted diluted EPS basis.

“I commend the team for this record second-quarter performance,” said CP President and Chief Executive Officer Keith Creel. “These results demonstrate the strength of precision scheduled railroading and are a testament to our collective commitment to deliver for our customers and the broader economy.”

SECOND-QUARTER HIGHLIGHTS

Revenues increased by 13 percent to $1.98 billion from $1.75 billion last year
Reported diluted EPS of $5.17, a 70 percent increase from $3.04 last year, and adjusted diluted EPS of $4.30, a 36 percent increase from $3.16 last year
Operating ratio was a second-quarter record 58.4 percent, a 580 basis point improvement over last year’s second-quarter operating ratio of 64.2 percent

“This quarter, we saw revenue growth across every line of business, strong operating metrics, and our best-ever second-quarter performance from a workload perspective, as measured by Gross Ton-Miles,” said Creel. “As has been proven time and again, our operating model can perform well in all economic conditions and we will remain disciplined in controlling our costs and doing what we said we would do. Our strategy for sustainable, profitable growth is working and we look forward to a strong finish to 2019.”

CP will discuss its results with the financial community in a conference call beginning at 9:30 a.m. eastern time (7:30 a.m. mountain time) today.

Conference Call Access

Toronto participants dial in number: 1-647-427-7450

Operator assisted toll-free dial-in number: 1-888-231-8191

Callers should dial in 10 minutes prior to the call.

Webcast

We encourage you to access the webcast and presentation material in the Investors section of CP’s website at investor.cpr .ca
A replay of the second-quarter conference call will be available by phone through to July 30, 2019 at 416-849-0833 or toll-free 1-855-859-2056, password 8144989.

Dassault Aviation Acquires RUAG Maintenance and FBO Ops

July 2, 2019 / WIL BALDWIN

Saint-Cloud, France, July 2nd 2019 – Dassault Aviation and RUAG announced the acquisition by Dassault Aviation of the maintenance and FBO activities of RUAG in Geneva and Lugano.

“The acquisition of the business aviation activities of RUAG is part of our strategy to develop a worldwide MRO network of excellence and will allow Dassault Aviation to reinforce its footprint in Switzerland. RUAG has been a long-time partner of Dassault Aviation as an authorized Falcon service center. This acquisition will consolidate our network in Geneva and Lugano. Both Geneva and Lugano FBO activities will complement the full range of services offered by Dassault Aviation in Switzerland”, declared Eric Trappier, Chairman and CEO of Dassault Aviation.

“We are extremely satisfied that we have completed this transaction with Dassault Aviation, a leader in manufacturing and maintaining aircraft”, said Urs Breitmeier, CEO of the RUAG Group. “They are an experienced partner of RUAG and can provide a strong foundation for successfully continuing operations in Geneva and Lugano, as well as for the future of the members of our staff at both sites”.

Alaska Air Group to Announce Q2 2019 Financial Results

July 1, 2019 / WIL BALDWIN

SEATTLE, July 1, 2019 /PRNewswire/ — Alaska Air Group Inc., the parent company of Alaska Airlines Inc. and Horizon Air Industries, Inc., will announce its second quarter 2019 financial results on Thursday, July 25, 2019. A conference call is scheduled at 4:30 p.m. Eastern time/1:30 p.m. Pacific time. Interested parties may listen to the call via webcast at www.alaskaair.com/investors.

Alaska Airlines and its regional partners fly 46 million guests a year to more than 115 destinations with an average of 1,200 daily flights across the United States and to Mexico, Canada and Costa Rica. With Alaska and Alaska Global Partners, guests can earn and redeem miles on flights to more than 900 destinations worldwide. Alaska Airlines ranked “Highest in Customer Satisfaction Among Traditional Carriers in North America” in the J.D. Power North America Airline Satisfaction Study for 12 consecutive years from 2008 to 2019. Learn about Alaska’s award-winning service at newsroom.alaskaair.com and blog.alaskaair.com. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK).

Embraer Announces KLM Intention for up to 35 E195-E2 Jets

June 19, 2019 / WIL BALDWIN

Paris, France, June 19, 2019 – Embraer announced today, at the 53rd International Paris Air Show, KLM Cityhopper’s intention to purchase up to 35 E195-E2 jets, 15 firm orders with purchase rights for a further 20 aircraft of the same model. This intention, which still requires a Purchase Agreement, has a value of USD 2.48 billion based on Embraer’s current list prices. The order will be added to Embraer’s backlog as soon as a firm contract is completed.

“With a fleet of 49 E-Jets, KLM is already the largest Embraer operator in Europe and adding KLM to the E2 family of operators would be a huge vote of confidence in Embraer, our after sales care, and the E2 programme. The aircraft uses 30% less fuel per seat compared to KLM Cityhopper’s current E190s. And in terms of aircraft noise, the aircraft is the quietest in its class both internally for passengers, and externally, by a significant margin*”, said John Slattery, President and CEO, Embraer Commercial Aviation.

KLM President & CEO Pieter Elbers, said, “Embraer has been a key partner for KLM and Cityhopper over the past ten years. Our customers appreciate the E190 and E175’s. The E2 would be a welcome addition to the KLM fleet, giving us greater capacity flexibility and help to manage down costs. In addition, the environmentally friendly E195-E2 also supports our sustainability goals with lower levels of noise and emissions.”

The economic and environmental performance of the aircraft makes the E195-E2 the ideal aircraft for growing KLM’s European business and supporting their hub-and-spoke operation, complementing the mainline fleet. This is why Embraer nicknamed the jet – The Profit Hunter.

KLM Cityhopper started the process of replacing its fleet of venerable Fokker aircraft for E-Jets in 2008, in order to enhance the existing network and to permit the efficient development of new routes. KLM Cityhopper’s all Embraer fleet currently has 49 E-Jets, the largest E-Jet fleet in Europe – 32 E190’s and 17 E175’s.

Embraer is the world’s leading manufacturer of commercial aircraft up to 150 seats with more than 100 customers from all over the world. For the E-Jets program alone, Embraer has logged more than 1,800 orders and 1,500 aircraft have been delivered. Today, E-Jets are flying in the fleet of 75 customers in 50 countries. The versatile 70 to 150-seat family is flying with low-cost airlines as well as with regional and mainline carriers.

*Note to Editors External noise technical information: the cumulative margin to ICAO Stage IV noise limit ranges from 19 to 20 EPNdB, 4.0 EPNdB better than its direct competitor.

About KLM Cityhopper

KLM Cityhopper is Europe’s largest regional carrier. In 2018 it operated more than 300 flights per day from Amsterdam Airport Schiphol to 72 European destinations. Since 2018, KLM Cityhopper’s fleet consists entirely of Embraer jets, including 32 E190’s and 17 E175’s. This will give KLM the single largest Embraer fleet in Europe.

4 New Routes, 170,000 Customers Annually At Tbilisi & Kutaisi Expected

SECOND-QUARTER HIGHLIGHTS

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