Tag: Passengers (Page 10 of 14)

Next Step for New Generation Interislander Ferries

May 28, 2020 / WIL BALDWIN

KiwiRail is taking the next step to procure a new generation of Cook Strait ferries which will increase the capacity on this vital transport link, and increase its resilience.

A Request for Proposal (RFP) to find a preferred shipyard to build two new ships for the Interislander is being issued today, the next step in the procurement process.

“The new ships will strengthen and enhance the vital transport link between the North and South Islands and represent a once-in-a-generation opportunity to transform the Cook Strait crossing,” Group Chief Executive Greg Miller says. The ferries are extensions of State Highway 1 and the Main Trunk Line across Cook Strait, linking road and rail networks between the two islands.

Currently, Interislander operates a fleet of three ferries, moving some 800,000 passengers and up to $14 billion worth of road and rail freight between the North and South Islands each year.

The $400 million contribution in Budget 2020 has enabled KiwiRail to go out to international tender to build the new ships, which are intended to arrive for service in 2024 and 2025. When the ferries are delivered, it will be over 25 years since New Zealand last introduced a brand-new purpose-built ferry to its fleet.

The $400 million towards the ferries and KiwiRail’s infrastructure at the ports in Wellington and Picton builds upon a $35 million-dollar investment in last year’s Budget for ferry design and procurement work.

The two new ferries will be technologically advanced, have significantly lower emissions, a greater carrying capacity – including rail wagons – and provide an enhanced visitor experience, Mr Miller says.

“On behalf of New Zealanders, we are grateful to the Government for enabling this acquisition,” says Mr Miller. “It is exciting to issue this RFP, to move the project forward and to find a shipyard to partner with KiwiRail to deliver the ships to our specifications, quality and timeline requirements.”

“Only overseas shipyards have the ability to build ferries of the size and standard needed for the Cook Strait. However, the project also involves new infrastructure including terminals, linkspans, and marshalling yards which will create numerous Kiwi jobs in Picton and Wellington. Community engagement has already begun in Picton for the proposed new terminal there.

“We are engaging our Interislander staff in the design of the ferries to ensure the ships are not only great for passengers, but also for those who work on them.

“Our new ferries and the associated port infrastructure will provide greater resilience for this crucial link that unites our country and will serve New Zealand for the next generation and beyond.”

Aer Lingus to Review Social Distancing Following Packed Flight

May 5, 2020 / WIL BALDWIN

LONDON (Reuters) – Irish airline Aer Lingus said it was reviewing its social distancing procedures after a flight on Monday was packed with passengers.

European flights have all but come to a standstill during the coronavirus pandemic with only a few services operating for essential travel such as people going to work or being repatriated, or for cargo.

While there is no visibility on when travel restrictions will ease, airlines are considering how to safely restart services and give passengers confidence to fly.

Aer Lingus, owned by IAG <IAG.L>, said it would consider how it operates after its Belfast to London Heathrow flight on Monday had “unexpectedly high loads” and that due to the level of the demand for the route, it could need to make changes.

“Aer Lingus is reviewing its processes and procedures applicable to the operation of this service,” an Aer Lingus spokeswoman said, adding that safety was its top priority.

Some airlines have discussed leaving middle seats empty on flights to enable social distancing, while other airlines such as Germany’s Lufthansa <LHA.DE> and Hungary’s low cost airline Wizz Air <WIZZ.L> have made it compulsory for passengers to wear face masks on flights.

(Reporting by Sarah Young and Ian Graham; Editing by Kirsten Donovan)

FILE PHOTO: The Aer Lingus EI-DER Airbus A320 makes its final approach for landing at Toulouse-Blagnac airport

Alstom to Equip Regional Trains in Sweden with ERTMS Onboard Control System

March 25, 2020 / WIL BALDWIN

Alstom has been awarded a contract by AB Transitio, Region Skåne through Skånetrafiken, Region Blekinge, Hallandstrafiken AB, and DSB SOV to equip a fleet of 77 X31 regional trains with ERTMS onboard train control system, with an option of an additional 34 trains. All trains will be ready by end of 2023. The contract is worth about 35 million euro.

The trains are running in the growing Öresund region in the South of Sweden, and Eastern Denmark.

Alstom will install a solution that features an integrated dual system enabling the trains to run on legacy lines equipped with ATC-2 system in Sweden, whilst being also able to run on lines newly equipped with the ERTMS Level 2 system both in Sweden and Denmark. Furthermore, the trains are also equipped to run on the existing ZUB 123 system in Denmark. The design of the dual system minimizes hardware equipment by sharing some on-board components, and the wheel sensors. Alstom is the ERTMS market leader and is currently delivering a similar solution in Norway on over 400 trains, to be completed in 2026.

“We are very pleased to deliver an onboard control system solution for AB Transitio and their fellow vehicle owners for Öresundstrafiken. This contract is a strategic win for Alstom in Sweden, where its longstanding international ERTMS experience now will be applied to a major part of the train fleet in southern Sweden,” said Björn Asplund, Managing Director of Alstom Sweden.

“To us, an updated and modern train fleet is important as we see a steadily increasing flow of passengers to a region that continues to grow. With a new digital signalling system, the trains will continue to provide a very safe railway service in the Öresund region”, says Stefan Kallin, CEO of AB Transitio.

The project will be delivered by Alstom Sweden together with Alstom center of excellence for ERTMS in Charleroi, Belgium. Installation design and supply chain will be performed by the Alstom team in Copenhagen, Denmark.

Alstom’s Atlas is the worldwide number one in on-board ERTMS equipment, representing 70% of the on-board systems in service in ERTMS Level 2. Today, across 20 countries, trains under Atlas supervision have covered over 150 million kilometers, including Deutsche Bahn’s ICE3 fleet recently equipped in Germany. Alstom has also delivered the first ERTMS Level 3 in commercial service in the world in Germany.

Austrian Airlines Will Temporarily Suspend Flight Operations

March 19, 2020 / WIL BALDWIN

Last flight will land on 19 March in Vienna / all further flights are temporarily suspended until 28 March
Lufthansa Group: entire short and long-haul schedule significantly reduced again
As of 17 March: ten percent of the originally planned capacity will still be available on long-haul routes and 20 per cent on short-haul routes
Lufthansa Group airlines fly thousands of cruise passengers and holidaymakers home
Arrangements for further evacuation flights
Lufthansa Cargo flight operations carries out all planned flights despite corona crisis

The Lufthansa Group carrier Austrian Airlines will temporarily suspend scheduled flight operations as of Thursday, 19 March 2020. Austrian Airlines is thus reacting to the entry restrictions imposed by many countries in response to the massive spread of the coronavirus.

For the time being, the last flight with flight number OS 066 will land in Vienna from Chicago at 8:20 a.m. on 19 March. Until then, flight operations are to be reduced in a controlled and structured manner in order to bring all passengers and crews home if possible. Initially Austrian Airlines will cancel all flights until March 28th 2020, and passengers who have booked a flight with Austrian Airlines during this period will be rebooked on other airlines if possible.

In addition, Lufthansa Group airlines will further reduce their short- and long-haul schedule. The cancellations, which will be published as early as tomorrow, March 17th, will lead to a sharp decline in long-haul service especially in the Middle East, Africa and Central and South America. Overall, the Lufthansa Group’s seating capacity on long-haul routes will be reduced by up to 90 per cent. A total of 1,300 weekly connections were originally planned for summer 2020.

Within Europe the flight schedule will also be further reduced. Starting tomorrow, around 20 percent of the originally planned seating capacity will still be offered. Originally, some 11,700 weekly short-haul flights were planned for summer 2020 with Lufthansa Group airlines.

The additional cancellations will be published over the next few days and passengers will be informed accordingly.

Despite the large-scale cancellations, Lufthansa, Eurowings and Austrian Airlines have scheduled more than 20 special flights with over 6,000 guests on short notice to fly cruise passengers and holidaymakers back home. Wide-body aircraft namely, the Boeing 747 & 777 and Airbus A350 are being used to offer as much capacity as possible on these return flights. Since thousands of German, Austrian, Swiss and Belgian citizens are still waiting to return to their home countries, Lufthansa Group airlines have made arrangements for further evacuation flightsand are in close contact with the governments of their home countries concerning this. Carsten Spohr, Chairman of the Executive Board of Deutsche Lufthansa AG, said: “Now it is no longer about economic issues, but about the responsibility that airlines bear as part of the critical infrastructure in their home countries.” Lufthansa will work with airports and air traffic controllers to develop a coordinated concept for maintaining the critical infrastructure.

The new timetable for all Lufthansa Group airlines will initially be valid until 12 April 2020. Lufthansa Group passengers planning a trip in the coming weeks are advised to check the current status of the respective flight on their airline’s website before departure. If rebooking possibilities exist, the passengers concerned will be proactively informed about alternatives, as long as they have provided their contact details online. In addition, currently changed rebooking conditions apply on a goodwill basis. Customers can find more information about this at lufthansa.com.

We are currently receiving an exceptionally high number of customer calls at our Service Centers and at our stations. We are continuously working on increasing capacity to meet this demand. Nevertheless, there are currently long waiting times. Passengers can use the extensive rebooking and self-service options on the airlines’ websites as an alternative to the Service Centers.

Unlike the passenger airlines, Lufthansa Cargo has so far been able to operate all its planned flights except for cancellations to mainland China. The Lufthansa Group subsidiary will continue to do everything in its power to maintain the flight operations of its own cargo fleet and thus support the global supply chains. Especially during the current crisis, logistics and thus also airfreight are of paramount importance.

LATAM to Reduce Operations 70% and Offer Reschedule Flexibility

March 17, 2020 / WIL BALDWIN

70% corresponds to a 90% reduction in international flights and 40% in domestic operations. All customers with affected international and national flights from today can reschedule their journeys until December 31, 2020, at no additional cost

Following new border closures of various countries and the subsequent drop in demand, LATAM Airlines Group S.A. and its subsidiaries will reduce their capacity by 70%, equivalent to a 90% decrease in international operations and 40% in national flights.

“We made this difficult decision following border closures that have made operating to a large part of our network impossible. If these unprecedented travel restrictions are extended over the next few days, we cannot rule out further reductions to our operation,” said Roberto Alvo, Chief Commercial Officer and CEO-elect of LATAM Airlines Group.

All passengers with affected national or international flights from today (March 16, 2020), will be able to reschedule their flights until December 31, 2020, at no additional cost.

LATAM’s customer service channels are currently receiving high numbers of enquiries, impeding the ability to attend customers. To be able to focus on passengers with the most pressing requirements, LATAM requests that customers do not call more than 72 hours prior to their flight.

La Compagnie Takes Measures Due to Coronavirus COVID-19

March 16, 2020 / WIL BALDWIN

MEASURES TAKEN BY LA COMPAGNIE

Since the outbreak of the Coronavirus COVID-19, our teams have been doing everything possible to guarantee the safety and health of our passengers and cabin crew.

We regularly consult all relevant international authorities to make sure that we follow – and even surpass – their instructions on health precautions related to the effort to prevent the spread of the Coronavirus.

Aircraft cleaning procedures, which were already of the highest standard given our all-business class offer, have been reinforced to guarantee a safe and relaxing experience for our passengers. Our brand-new A321neo also features a state-of-the-art air circulation system that renews cabin air every 3 minutes.

COMMERCIAL POLICY

In light of President Trump’s recent restrictions on travel between Europe and the U.S., effective March 13^th at midnight for a period of 30 days, we have been forced to reassess our flight schedule for the upcoming months.

We must suspend all scheduled flights from March 18^th to April 12^th, 2020,resuming with one daily flight between Paris and New York from April 13^th once the restrictions are lifted.

The launch of the seasonal route from New York to Nice is pushed back to June 1^st, 2020.

In the unlikely event that your flight has been cancelled by La Compagnie in light of the Covid-19 situation, you will be notified directly via the contact details provided in your booking and will be offered solutions to modify, postpone or cancel your flights.

Any passengers with a flight scheduled between now and May 31^st, 2020 who would like to postpone their departure may do so, regardless of fare conditions and at no charge, or receive a non-refundable but transferrable voucher (valid for 12 months).

Ryanair Suspends All Italian Flights Until Wednesday April 8

March 10, 2020 / WIL BALDWIN

– Government extends restrictions to all of Italy

Ryanair today (Tues 10 Mar) announced the suspension of its full flight schedule to/from and within Italy, following the decision of the Italian Government to “lock down” the entire country to contain the spread of the Covid-19 virus.

These additional cuts will be implemented as follows:

From 24:00hrs Weds 11 Mar until 24:00hrs Wed 8 Apr, Ryanair will suspend all Italian domestic flights.
From 24:00hrs Fri 13 Mar until 24:00hrs Wed 8 Apr, Ryanair will suspend all Italian international flights.

All affected passengers have received email notices today informing them of these flight cancellations. Passengers looking for repatriation can obtain a free move to an earlier Ryanair flight operating up until midnight Fri 13 Mar. Affected passengers will be able to choose between a full refund or a travel credit that can be redeemed on Ryanair flights in the next 12 months.

Ryanair continues to comply fully with WHO and national Government guidance and travel bans. The situation is changing on a daily basis, and all passengers on flights affected by travel bans or cancellations, are receiving emails and are being offered flight transfers, full refunds or travel credits.

Ryanair apologises sincerely to all customers for these schedule disruptions, which are caused by national Government restrictions and the latest decision of the Italian Government to lock down the entire country to combat the Covid-19 virus.

Alstom to Supply 17 Additional Citadis Trams to Strasbourg

March 3, 2020 / WIL BALDWIN

Alstom will supply 17 additional Citadis trams to the Strasbourg Transport Company (CTS) and the Eurometropole of Strasbourg for the sum of €52 million. This order will complete the fleet of 63 trams delivered by Alstom between 2003 and 2019, and confirms a partnership of almost 20 years between Alstom and CTS. The last option exercise, signed in March 2016, was for 10 Citadis trams for the extensions of lines A and D.

These 17 new trams will reinforce the existing lines, including line D, which serves the city centre of Kehl in Germany. The Citadis tramway is the first to cross a border in France and is approved according to the BOStrab, the German federal decree on the construction and operation of trams in Germany.

“With this new order, CTS is the French customer that will own one of the largest Citadis tram fleets with a total of 80 trainsets ordered. We are very proud to be continuing this partnership initiated in 2003, proving that the Citadis range meets the evolving needs of our customers,” says Jean-Baptiste Eyméoud, Managing Director of Alstom in France.

The Citadis trams for Strasbourg are 45 metres long and have a capacity of 288 passengers. They are fitted with LED lighting and all-glass doors to enhance comfort and safety for passengers. Complying with the latest standards, the trams are equipped with double doors accessible to PRMs (People with Reduced Mobility), wider seats and areas reserved for wheelchair and stroller users.

These trams will be designed and manufactured mainly in France: La Rochelle (design and assembly of the trainsets), Le Creusot (bogies for the intermediate modules), Tarbes (components of the traction chain), Villeurbanne (electronic equipment) and Saint-Ouen (design). The bogies situated under the driver cabins will be manufactured at Alstom’s site in Salzgitter, Germany.

In total, more than 2,600 Citadis trams have been sold to more than 50 cities in 20 countries.

Air Italy Bites The Dust

February 11, 2020 / WIL BALDWIN

In an unexpected move, Air Italy decided to cut its loses and shut down…effective immediately. This is a very sad day for a very special carrier.

Investors accelerated an emergency meeting, originally scheduled for February 18th, to today. There, the decision was made to suspend further service.

I’ve included the full press release below, but note these key details:

Flights scheduled from today through February 25th will operate as scheduled…by other carriers
If your original departure is before February 25th with a return after February 25th, you may be re-accomodated on another airline
Itineraries which begin on or after February 26th will be refunded
You can apply for a full refund for upcoming travel via refunds@airitaly.com, even if you are traveling before February 26th

Click the link to read the full story!

https://liveandletsfly.boardingarea.com/2020/02/11/air-italy-collapse/

EVA Air to Cut Down Cross-Strait Route Network to 5 Destinations in China

February 8, 2020 / WIL BALDWIN

Starting from February 10th to April 29th, EVA will cut down its cross-strait route network to five destinations in China in compliance with Taiwan government’s epidemic prevention policy. Please refer to the details.

In compliance with Taiwan government’s epidemic prevention policy, EVA Air is reducing flights to / from Mainland China. Starting from February 10th to April 29th, EVA will cut down its cross-strait route network to five destinations in China, including Beijing, Shanghai Pudong, Shanghai Hongqiao, Xiamen and Chengdu.

EVA is working on the flight cancellation for February and updating the information on its website. The schedule changes for March and April will be announced next week.

For the latest schedule update as well as related rules of ticket refund, itinerary change and service charge exemption, passengers can visit EVA’s dedicated webpage for the flights affected by the novel coronavirus outbreak:

https://www.evaair.com/en-global/emer/2019-nCoV.html

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