Tag: customers (Page 11 of 32)

Air Malta and ITA Airways Sign Comprehensive Codeshare Partnership

November 1, 2021 / WIL BALDWIN

ITA Airways and Air Malta, have signed a broad codeshare agreement connecting the networks of the two airlines. This new commercial partnership, which applies to flights departing from Sunday 31st October, is bound to boost business travel and tourism between Italy and Malta and will offer customers more options and better flight schedules when travelling through the two airlines’ hubs in Rome and Luqa, Malta.

Following this agreement, ITA Airways’ and Air Malta’s customers can now fly seamlessly to their desired destination with a single ‘unique’ ticket, checking-in at the airport of departure, and collecting their checked-through baggage at the end of their trip in the arrival airport.

ITA Airways will apply its ‘AZ’ code on all services operated by Air Malta between Italy and Malta. Similarly, Air Malta will codeshare AZ flights between Malta and Rome, connecting Italian domestic services beyond Rome Fiumicino Airport and Milan Linate and selected connecting international services.

The new codeshare flights are now available for sale through the airlines’ respective websites (itaspa.com and airmalta.com), reservation systems and in travel agencies.

For more details or reservations visit itaspa.com and airmalta.com or contact your local travel agent.

Boeing Breaks Ground on New Maintenance, Repair & Overhaul Facility in Jacksonville

October 28, 2021 / WIL BALDWIN

JACKSONVILLE, Fla., Oct. 28, 2021 — Boeing [NYSE: BA] today broke ground to begin construction of a new 370,000 square-foot maintenance, repair and overhaul (MRO) facility located at Cecil Airport that, once complete, will support Boeing’s ability to deliver readiness outcomes for U.S. government customers.

The facility will include eight new hangars, additional work space and offices where Boeing maintainers, engineers and data analysts will support U.S. Navy and Air Force aircraft. The facility’s close proximity to Naval Air Station Jacksonville, Boeing’s Training Systems Center of Excellence in west Jacksonville, and local academic institutions make it a leading location for the development and delivery of innovative product support, underpinned by collaborative research and engineering.

The groundbreaking ceremony celebrates a 25-year lease agreement between Boeing and the Jacksonville Aviation Authority (JAA). Under the agreement, the JAA will construct and lease to Boeing new facilities on approximately 30 acres located on the northeast side of Cecil Airport, near Boeing’s existing MRO site. Construction is anticipated to be completed in 2023.

Since opening its existing MRO facilities at Cecil Airport in 1999, Boeing teammates have maintained, modified and upgraded 1,030 aircraft for the U.S. Navy and Marine Corps, including the F/A-18 A-D Hornet, F/A-18 E/F Super Hornet and EA-18G Growler. The Boeing team at the site also converts F/A-18 Super Hornets into flight demonstration aircraft for the U.S. Navy’s Blue Angel squadron as well as modifies retired F-16s into the next generation of autonomous aerial targets for the U.S. Air Force. The facility is also home to a Flight Control Repair Center that provides structural repairs to F/A-18 A-F and EA-18G flight control surfaces.

QANTAS to Open Pop-up Transit Lounge at Darwin International Airport

October 27, 2021 / WIL BALDWIN

Qantas will open a temporary lounge to cater for eligible customers travelling between Sydney and London via Darwin from next month.

It follows the recent announcement that Qantas’ flagship Australia to United Kingdom route would operate via Darwin once Australia’s international borders open on 1 November until at least April 2022 due to WA border closures.

Qantas will lease Darwin International Airport’s Catalina lounge, which will have space for approximately 100 guests utilising existing furniture and fittings. The offering will feature:

Service delivered by local Qantas lounge team members, including a signature welcome mocktail (Top End Lemonade) and refreshing cold towels.
Generous lounge and dining areas with a serviced buffet
Tailored menus for time of day, drawing on local culinary influences such as a Darwin markets inspired Asian style soup.
Premium Australian wines, beers and non-alcoholic drinks offered by a dedicated bar attendant
Power points through the space to recharge on the fly
Bathroom facilities

Qantas Group Chief Customer Officer, Stephanie Tully, said the national carrier is delighted to work with Darwin International Airport to ensure a comfortable transit experience for its top tier frequent flyers and customers travelling in Business Class.

Customers eligible to visit the Qantas Darwin International Transit Lounge include:

Platinum One, Platinum, Gold Qantas Frequent Flyers and Qantas Club members
Customers travelling in Business Class
Eligible oneworld partner members

Qantas will also reopen its Sydney International First Lounge from 1 November and its London and Los Angeles lounges in December. In the interim few weeks of operation, eligible Qantas customers will be able to visit the British Airways T3 Lounge at London Heathrow and the Star Alliance Lounge at Tom Bradley International Terminal in LA. Other international lounges will reopen to align with the return of further international routes.

United Announces New Shuttle Schedule Between Newark Liberty and Reagan National Airports

October 27, 2021 / WIL BALDWIN

NEW YORK/WASHINGTON, Oct. 26, 2021 – United Airlines (Nasdaq: UAL) is making travel between New York City and Washington D.C. easier and more convenient, announcing today it will launch new nearly hourly shuttle service between New York/Newark Liberty International Airport and Reagan National Airport on Oct. 31, and is adding five new flights between LaGuardia Airport and Washington Dulles Airport. In total, United will operate about 32 flights each day between the NYC and D.C. areas, a 78% increase and the most flights of any other airline.

United Airlines is also giving all of its New York City customers an upgrade: starting October 31, all of the airline’s departures from New York/Newark Liberty International Airport, John F. Kennedy International Airport and LaGuardia Airport will include a first-class option, including the 737 MAX-8 and the CRJ-550 – the world’s first 50-seat regional jet with first-class seats and amenities. United will now offer over 7,000 premium seats to customers in New York City, more than any other airline, and the most in the airline’s history. United’s CRJ-550 is the world’s first 50-seat regional aircraft designed to offer first class seats and amenities. Originally designed to seat 70 plus passengers, United’s CRJ-550 configuration maximizes customer comfort and has revolutionized the regional flying experience with features like:

• 10 seats in United First^SM, 20 seats in Economy Plus®, and 20 economy seats

• Space for every customer to bring a roller bag on board.

• A self-serve refreshment center for United First customers, featuring a wide assortment of pre-packaged snacks and beverages.

• More overall legroom per seat than any other 50-seat aircraft flown by a U.S. airline.

• The ability to stay connected while inflight with United Wi-Fi.

• Complimentary personal device entertainment service, which enables passengers to view hundreds of movies and television shows in flight.

United is giving customers more choice than ever before when selecting their preferred onboard experience and providing MileagePlus® members more opportunity for upgrades. United will be flying its new 737-MAX-8 on 22 daily flights from the NYC-area. Featuring 16 United First seats and 54 Economy Plus seats – more than double the number of extra leg room seats offered by competing airlines on similar-sized aircraft. Customers have the opportunity to enjoy seatback entertainment in every seat, Bluetooth connectivity, larger overhead bins, and the industry’s fastest available Wi-Fi elevating the flying experience to a new standard.

United’s new shuttle service between New York/Newark Liberty International Airport and Reagan National Airport will operate seven days a week, with 18 flights offering nearly hourly service between 6AM and 10PM, more frequency than any other airline. The airline will also operate five daily flights between New York/Newark Liberty International Airport and Washington Dulles Airport. The new flights between LaGuardia Airport and Washington Dulles Airport will bring the daily flight count to nine and provide consistent service seven days a week between 6AM and 10PM.

Tickets for all of these flights are available for sale now at United.com.

JAL Group Adjusts Domestic Network Plan Between September 3 and September 30

September 2, 2021 / WIL BALDWIN

The JAL Group (OTC: JAPSY) today announced further reductions on its domestic network between September 3rd and September 30th. In accordance with the conditions of carriage, customers affected by the cancellations during this period will be re-accommodated on an alternative flight. The “JAL Domestic PCR Inspection Service” for JAL Group customers, we will be expanding the program to include all JAL Group domestic customers and all fares offering better price. To date, the carrier has received more than 57,000 applications to conduct pre-travel testing for COVID-19. We will create a hygienic and clean environment at airports and on board to provide our customers with a safe and secure travel experience.

In addition, the Japanese government is also offering free PCR and antigen quantification tests for passengers departing from Haneda, Narita, Nagoya(Chubu),Osaka(Itami), Osaka(Kansai) and Fukuoka to airports in Hokkaido, Okinawa, Hiroshima, Fukuoka and Kagoshima from July 20 to September 30, in order to ensure the safety of people in Hokkaido, Hiroshima, Fukuoka, Kagoshima and Okinawa prefectures as well as those who have no choice but to travel there.

We sincerely apologize for any inconvenience, this may cause to customers who have booked flights on the reduced schedule, but would like to ask for our customer`s understanding during this unprecedented time.

Reductions Added Today

Summary by Month

Note – Figures Include JAL Group Operated Flights (JAL, J-AIR, JAC, HAC, JTA, RAC) Select routes may be operated by a different aircraft configuration and customers may receive a new seat assignment. Also, First Class/Class J may not be offered when a change in aircraft configuration occurs.

For the full list of flights, c lick here.

Tesla Wants to Become an Electricity Retailer

August 30, 2021 / WIL BALDWIN

Story By RAKESH SHARMA

Last week, Tesla Energy Ventures, a new subsidiary of electric car maker Tesla Inc. (Nasdaq: TSLA), filed an application to become a retail electricity provider in the state of Texas. According to reports, the company plans to sell electricity drawn from the grid to customers and from its battery storage products. Its grid transaction software may also enable customers for its solar panels to sell excess electricity back to the grid.

Click the link to read the full story! https://www.investopedia.com/tesla-tsla-wants-to-become-an-electricity-retailer-5199391?utm_campaign=quote-yahoo&utm_source=yahoo&utm_medium=referral

New Special Edition Appearance Package Brings Throwback Style to Mustang Family

August 19, 2021 / WIL BALDWIN

DEARBORN, Mich., Aug. 19, 2021 – Today in celebration of the Woodward Dream Cruise, Ford Motor Company (NYSE: F) is taking a page out of its Mustang history book with the introduction of the new Mustang Ice White Edition Appearance Package for both Mustang coupe and Mustang Mach-E. This marks the first time in 28 years Ford is offering a white-on-white Mustang and the first time ever for the coupe.

“Mustang has always had the power to attract attention on the road, but the new Mustang Ice White Edition could – just like the original ’93 Triple White Fox body feature Mustang – become one of the hot collectibles of future generations,” said Jim Owens, Mustang brand marketing manager. “We are proud to continue a longstanding Mustang tradition of continuously offering fresh, new styling options for customers to empower them to make their Mustang an extension of who they are.”

The package is the first to be offered to both Mustang Mach-E and Mustang coupe customers.

Ice White Edition Mustang Mach-E

The 2021 Car and Driver EV of the Year, North American SUV of the Year and one of the hottest all-electric SUVs on the market will exclusively offer the new Mustang Ice White Edition Appearance Package on Mustang Mach-E Premium models.

Star White Metallic Tri-Coat paint includes unique Star White mirror caps and wheel lip moldings to ice-out the exterior. Front and center on the grille is an Oxford White pony badge, which also appears between the tri-bar taillamps. The package adds unique 19-inch machined-face aluminum wheels with Oxford White-painted pockets.

Light Space Gray sets the cabin stage, appearing on the seats, center console and door-panel armrests. A Bright Silver hex-patterned instrument panel plus an Oxford White pony badge on the steering wheel add chill to the interior environment.

Orders for the 2022 Mustang Mach-E Ice White Edition open in the fall. The vehicle will be in showrooms early next year.

Ice White Edition Mustang Coupe

Reminiscent of the 1993 Triple White Fox body feature Mustang, the 2022 Mustang coupe Ice White Edition gives customers the option to add even more head-turning style to the world’s best-selling sports car¹. Ford made just 1,500 Triple White Fox body feature Mustangs – all convertibles.

Available on Mustang EcoBoost^® and GT Premium fastback models, the Mustang Ice White Edition comes lacquered exclusively in Oxford White and features unique iced-out taillamps, plus heritage-inspired 19×9-inch wheels in matching Oxford White with machine-surfaced pockets. Just like on the Ice White Edition Mustang Mach-E, the Ice White Mustang coupe comes with Oxford White pony badges and fender badging.

The black and white interior features Oxford White leather seat inserts front and rear, plus Oxford White leather door panels. An aluminum appliqué on the dash and white accent stitching on the center console, door panels, shifter boot, headrests and more add to the cool cabin environment.

Ice White Edition Appearance Package-equipped Mustang EcoBoost and Mustang GT Premium coupes arrive at dealers in early 2022.

Aeromexico Announces Nonstop Service Between Guadalajara and Madrid, Spain

August 10, 2021 / WIL BALDWIN

Starting December 15, Aeromexico will offer nonstop service between Guadalajara and Madrid with three weekly flights. This route represents a 21% growth in its total monthly seat capacity between Mexico and Spain, and the possibility of serving more Aeromexico Cargo customers.

The route will be operated with its Boeing 787 Dreamliner aircraft, and customers will be able to travel nonstop from Guadalajara to Spain, making their travel experience more comfortable. This service is in addition to the 14 weekly flights that the airline operates from Mexico City to the Spanish capital, a route that has more than 60 years of operating. For the launch, Aeromexico will offer introductory fares starting at USD 599 in Economy Class and USD 1999 in Premier Class.

Aeromexico recently announced the acquisition of new state-of-the-art aircraft, whose deliveries began last June. With this, Mexico’s global airline will continue to increase its connectivity network, offering a cutting- edge service with the highest safety standards and modern, efficient, and less polluting aircraft.

Aeromexico Cargo can serve 41 airports in Mexico and multiple international destinations in the U.S., Canada, Central, and South America, Asia, and Europe.

Boeing Company Announces Second Quarter Deliveries

July 13, 2021 / WIL BALDWIN

The Boeing Company [NYSE: BA] announced today major program deliveries across its commercial and defense operations for the second quarter of 2021.

“We continue the work to deliver on our commitments to our commercial, defense, space and services customers, while positioning our business for a stable and strong recovery from the pandemic. In the second quarter, we made progress in safely returning the 737 MAX to service in more international markets and increasing the pace of 737 deliveries,” the company said.

As Boeing has previously shared, the company has been engaged in detailed discussions with the FAA on verification methodology for 787 fuselages, and conducting associated inspections and rework. In connection with these efforts, the company has identified additional rework that will be required on undelivered 787s. Based on our assessment of the time required to complete this work, Boeing is reprioritizing production resources for a few weeks to support the inspection and rework. As that work is performed, the 787 production rate will temporarily be lower than five per month and will gradually return to that rate. Boeing now expects to deliver fewer than half of the 787s currently in inventory this year.

“We will continue to take the necessary time to ensure Boeing airplanes meet the highest quality prior to delivery. Across the enterprise, our teams remain focused on safety and integrity as we drive stability, first-time quality and productivity in our operations,” the company added.

Major program deliveries during the second quarter were as follows:

Major Programs	2nd Quarter 2021	Year-to- Date 2021

Commercial Airplanes Programs
737	50		113
747	1		2
767	8		13
777	8		14
787	12		14
Total	79		156

Defense, Space & Security Programs
AH-64 Apache (New)	6		15
AH-64 Apache (Remanufactured)	16		31
CH-47 Chinook (New)	3		6
CH-47 Chinook (Renewed)	1		4
F-15 Models	5		8
F/A-18 Models	7		11
KC-46 Tanker	2		4
P-8 Models	3		6
Commercial and Civil Satellites	—		—
Military Satellites	—		—

Note: Delivery information is not considered final until quarterly financial results are issued.

Delta counts down to Croatia flight launch

June 29, 2021 / WIL BALDWIN

Delta is counting down to the start of its new service to Dubrovnik on Friday, July 2, offering U.S. travelers more opportunities to reclaim the joy of travel this summer in one of Europe’s most intriguing nations.

Croatia is the first new European country to which Delta will begin service since the start of the pandemic. Its customers are eagerly awaiting the opportunity to discover the country. The airline will operate four weekly nonstop services between Dubrovnik and New York-JFK, with departures on Wednesdays, Fridays, Saturdays and Sundays. Flights are operated in conjunction with Delta’s European partners Air France, KLM and Virgin Atlantic.

Data from the World Travel and Tourism Council reports that tourism represents 25 percent of Croatia’s GDP. Pre-pandemic, the number of U.S. tourists to Croatia was on the rise, with more than 550,000 visitors in 2018 – a 23 percent increase over 2017, according to the Ministry of Tourism. Meanwhile, the Croatian Bureau of Statistics reported that 10 percent of all visitors to Dubrovnik came from the U.S. in 2019, which is the second-largest source market.

Customers flying from Croatia can connect at Delta’s JFK hub to more than 30 cities across the U.S. within four hours of arrival, enabling them to reach their final destination the same day. The service also provides cargo opportunities for freight forwarders to conveniently transport goods between the nations.

In line with local entry guidelines, all customers must show proof of full vaccination status, have a negative PCR test or proof of recent COVID-19 recovery before boarding in the U.S. While the U.S. is open to visitors from Croatia, Delta recommends that customers check entry requirements before travel. Details are available on the Delta Discover Map on delta.com. The airline continues to offer more flexibility than ever to plan and rebook tickets with an industry-leading travel credit extension for all tickets expiring in 2021 and all tickets purchased in 2021 through Dec. 31, 2022.

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