Tag: customers (Page 14 of 32)
Dallas, Texas March 4, 2021 – Lockheed Martin (NYSE: LMT) successfully tested its next-generation Extended-Range Guided Multiple Launch Rocket System (ER GMLRS) munition in an 80-kilometer flight demonstration at White Sands Missile Range, New Mexico. During the flight test, the ER GMLRS round was fired from the U.S. Army’s High Mobility Artillery Rocket System (HIMARS®) launcher, built by Lockheed Martin, meeting test objectives. The demonstration confirmed the missile’s flight trajectory performance, range and validated interfaces with the HIMARS launcher and system software performance.
Lockheed Martin has produced more than 50,000 GMLRS rounds and is under contract to produce more than 9,000 new GMLRS unitary and alternative-warhead rockets, more than 1,800 low-cost reduced-range practice rockets and integrated logistics support for the U.S. Army and international customers. The systems are produced at its Precision Fires Center of Excellence in Camden, Arkansas.
For more than 40 years, Lockheed Martin has been the leading designer and manufacturer of long-range, surface-to-surface precision strike solutions, providing highly reliable, combat-proven systems like MLRS, HIMARS, ATACMS and GMLRS to domestic and international customers.
WASHINGTON – Amtrak announced today the expansion of its pet program allowing customers to travel with their dogs and cats up to 20 pounds onboard weekday Acela trains for only $26 or 800 Amtrak Guest Rewards points. Previously available for only weekend trips, there will be eight pet spaces for sale per departure (one per customer) and are booked on a first-come, first-served basis.
Pets will be allowed in all cars, except for First Class or Café cars. Pets must remain in a carrier at all times and carriers should remain under their seat. Amtrak continues to welcome service animals on board at no charge. To confirm pet eligibility, all customers must read and sign a Pet Release and Indemnification Agreement for each travel segment.
This new amenity is part of several recent upgrades on the Acela, including the expansion of the Reserved Seating offering for Acela Business Class customers, which allows travelers to view and select their seats before traveling, including those available in the Quiet Car, and provide a snapshot of the overall of the train’s capacity. In addition, Amtrak has continues its enhanced cleaning protocols at stations and on trains and new measures to deliver a New Standard of Travel, including:
- Requiring face coverings: Per federal law and Amtrak policy, all customers and employees must wear a face mask or covering that fully covers the entire mouth and nose, fits snugly against the side of the face, and secures under the chin at all times while onboard and in stations.
- Air Quality: All of our trains are equipped with onboard filtration systems with a fresh air exchange rate every 4-5 minutes.
- Physical distancing: Signage has been displayed at our busiest stations to indicate safe distances in high traffic areas. In addition, protective plastic barriers have been installed at customer counters at our busiest stations.
More than 174,300 pets and their human companions have traveled around the country since the program launched on the Northeast Corridor in October 2015. The program has also generated more than $4.338 million in revenue since its inception. For more information visit Amtrak’s Pet policy
Delta and Deloitte to Reduce Carbon Emissions Via Sustainable Fuel Agreement
Delta Air Lines (NYSE: DAL) and Deloitte have moved one step closer to sustainable business air travel. The sustainable aviation fuel (SAF) agreement they have committed to covers a portion of Deloitte’s business travel needs. Deloitte is one of the first Delta corporate customers to agree to purchase SAF that is arranged through Delta, and is part of the company’s dedication to work with its customers to help meet mutual goals for the improvement of the planet. By using the substitute fuel, the agreement hopes to reduce carbon dioxide emissions by up to 1,000 metric tons per year.
Since announcing a $1 billion commitment to carbon neutrality in March 2020, Delta has remained focused on its efforts to reduce its ecological footprint, and this agreement helps to ensure that the airline meets that commitment. The partnership with Deloitte is the first of what Delta hopes will be many more customers to come.
The sustainable aviation fuel agreement will be provided by Neste, a leading provider of low emission, renewable fuel for aircraft. The SAF is made from sustainably sourced renewable waste and residual materials, and offers a convenient way to help reduce greenhouse gas emissions in the aviation industry. The fuel can reduce an airplanes emissions by up to 80 percent in comparison to fossil jet fuel.
SBB is improving its services for travelling with bicycles for the 2021 cycling season. It is taking this step in response to strong demand and to insufficient capacity last summer. On key leisure travel lines (Bern to Brig, Zurich to Chur) SBB is tripling capacity at times of high demand from 21 March. SBB will offer customers with bicycles more reliable journey planning: thanks to reservations, passengers taking along bikes can be sure that they will find space for them on trains. The price of bicycle reservations is reduced from CHF 5 to CHF 2. SBB presented the improved services to cycling, consumer and industry organisations today and outlined future prospects for traveling with bikes.
There has been a sharp increase in demand for travelling with bikes and holidays in Switzerland due to the coronavirus crisis. In some cases this has led to capacity shortages and dissatisfied customers who were unable to travel with their bike on the train they had planned to use. Around 80,000 Bike Day Passes were sold in the peak month of July 2020, for example, which is up by around 45% compared to the previous year. SBB also transported up to 15,000 bikes with self-service loading on the main axes of Zurich to Chur and Bern to Brig.
SBB expects demand for travel with bikes to continue to rise and is responding to this trend. This is why – together with Pro Velo and the Swiss Transport and Environment Association – it engaged in broad-based dialogue with cycling stakeholders as well as consumer and industry organisations on the issue of ‘sustainable travel with bicycles’. The aim is to offer customers reliable journey planning and reservations, to further improve and simplify services and to make them even more customer-friendly. SBB has a duty of responsibility towards all customers and wishes to provide services that meet and take account of the needs of all passengers as far as possible – including, for example, people with disabilities or families.
In view of the forthcoming cycling season, which begins on 21 March, SBB has introduced various changes to make travelling with bikes easier:
SBB is increasing capacity for the self-service loading of bicycles at times of high demand on the key leisure travel lines, tripling capacity compared to the current levels where possible. These routes include Bern to Brig and Zurich to Chur. Additional capacity will also be provided on routes to Ticino, Interlaken and the southern foot of the Jura. Passengers will be assisted with the loading of bicycles by SBB staff on these lines where possible.
In order to expand capacity medium and long-term, SBB is currently assessing which technical measures can be implemented long-term to create additional bicycle spaces on various types of train. Only minor modifications to rolling stock are possible in the short term.
Customers with bicycles need to be able to plan their journey reliably and safely. SBB makes this possible on all Swiss InterCity trains with a reservation costing CHF 2. Passengers who made a reservation can be certain that they will find space for their bike on the trains. Trains are labelled with the well-known bicycle symbol in the online timetable. Bikes can only be transported using self-service loading on trains labelled with this symbol if a reservation has been made and a valid bike ticket is presented. Reservations can be made up until shortly before departure in the SBB Mobile app. They can also be purchased at the counter or several days in advance via the SBB Contact Center
(tel. 0848 44 66 88)
The price for reservations will be reduced from CHF 5 to CHF 2 for a continuous connection – for example for a route with more than one section. International trains within Switzerland can now also be used for bike transport with a reservation, but prices and booking options may differ. Bikes can be transported with a valid bicycle ticket but without a reservation on regional services (R, S, RE trains) as well as on InterRegio trains (IR).
DENVER, Feb. 26, 2021 /PRNewswire/ — United Airlines (Nasdaq: UAL) announced today that it is making it easier for customers to travel to Breckenridge and Fort Collins, Colorado with convenient year-round ground transportation service connecting through its Denver hub. This is the first time Breckenridge has ever been served by an airline and will be Fort Collins’ first global network carrier service in 25 years.
Beginning March 11, United will start daily service to Breckenridge (QKB) and on April 1, will start four-times daily service to Fort Collins (FNL). The airline is teaming up with Landline – a premium ground transportation company – to offer connecting service to these popular destinations through Denver International Airport (DEN). Customers can book their travel on united.com starting today, selecting Breckenridge or Fort Collins as their destination.
Added Landline co-founder & President Ben Munson, “We have worked closely with the United team to create a stress-free connecting experience in Denver. Customers will love our spacious leather seating, onboard streaming entertainment and free Wi-Fi.”
Customers connecting to Breckenridge or Fort Collins at Denver will transfer to the Landline service from an assigned gate in Concourse A, remaining within the secure airside area of the terminal. Checked-in baggage will be transferred directly from the plane to the bus. Customers originating in Breckenridge or Fort Collins will be required to pass through security on transit in DEN.
Keeping customer wellbeing at the forefront, United and Landline will be implementing a wide variety of cleaning and safety measures as part of the new service, all of which have been reviewed by the Cleveland Clinic. These measures include:
- Back-to-front boarding;
- Reducing seat capacity on Landline’s service to enable social distancing onboard;
- Requiring mandatory use of masks onboard for customers aged two and over;
- Electrostatically spraying ahead of each departure and sanitizing high touch areas;
- Implementing a UV disinfection air filtration system launched by OEM (Prevost) on all vehicles;
- Providing United CleanPlusSM sanitizing wipes to each customer; and
- Requiring customers to complete a ‘Ready to Fly’ checklist at check-in, acknowledging they don’t have symptoms for COVID-19 and agreeing to follow our policies.
In addition, United MileagePlus ® members will be able to accrue Premier qualifying points (PQP) and redeemable miles on services to both destinations.
Denver remains one of United’s fastest growing hubs with daily departures around 80% of 2019 levels – the highest among United hubs. United currently serves more than 160 destinations from Denver and operates more than 360 flights per day – the most comprehensive route network of any carrier in Denver – and offers more flights to more Colorado destinations than any other airline.
For more information on the new service, please visit united.com/landline
Virgin Australia has today revealed its Lounge of the future, with the opening of its highly anticipated Adelaide Airport Lounge. Designed by Brisbane’s WMK Architecture, the 283-seat Adelaide Lounge completes Virgin Australia’s network of seven domestic lounges across major airports around Australia. All future Lounge refurbishments around the domestic network will be done in line with this new and fresh design thinking.
The Lounge is true to the Virgin Australia brand, creating a warm, authentic and inviting environment for frequent flyers.
The contemporary design includes a breeze block feature wall upon entry, with canopy ceilings, before ceramic tiling leads guests into a large light-filled space, with the centre walkway leading guests to numerous dining and seating areas. Ambient lighting, bright greenery and Australian sustainable furniture completes the Lounge, making it a relaxed, inviting and uncomplicated place, to refresh and recharge in a delightfully Virgin way.
Virgin Australia CEO Jayne Hrdlicka said the new lounge was the first of many new and exciting products for customers following the airline’s re-launch.
Adelaide Lounge features
The Coffee Bar: An eye-catching central café seating area, transforming from a place to unwind over a coffee during the day, turning into a wine bar at night.
The Cellar Door Hub: With some of Australia’s most awarded wineries on the doorstep of Adelaide Airport, Virgin Australia has created a feature space for South Australian wineries to bring their cellar door to the Lounge for seasonal wine tasting.
Distinct dining areas: Separate dining areas with diverse functionality have been built adjacent to servery areas to cater to all guest’s eating preferences, including large social tables, and banquette seating for more private dining.
Wednesday 24 February, 2021 – British Airways has today launched two new fare brands for its trade customers, which offer refundable options and enhanced flexibility. Select and Select Pro are both refundable fares, which will give customers the flexibility to cancel a flight and claim a full or partial refund should their travel plans change. There will also be no change fee payable for Select and Select Pro bookings.
The Select and Select Pro fares are available to book from today, exclusively for agents, via both the GDS or NDC. They will sit alongside the current Basic, Standard/Plus and Fully Flexible fares, and will enhance the suite of fare options available to suit the different budgets and flexibility needs of customers. In the UK, Select fares will be available on short-haul routes and long-haul routes, and Select Pro available on long-haul routes.*
The table below shows the differences between each available fare brand:
These new fare products will also be available to book through British Airways’ Atlantic Joint Business partners American Airlines, Iberia and Finnair.
Fares will cost from £50 extra on a short-haul return ticket and from £100 extra on a long-haul return ticket, compared with Standard/Plus fares. The refund fee for Select products is similar.**
British Airways’ book with confidence commitment for free changes or the ability to take a voucher will continue to apply to all Basic, Standard/Plus, Fully Flexible, Select and Select Pro bookings. As always, if a flight is cancelled the customer is entitled to a full refund.
More information for trade partners is available through the BA Travel Trade website. Partners can also contact their Account Manager.
ST. LOUIS, Feb. 23, 2021 — A new era in aircraft design and build has begun as the first U.S. portion of the T-7A Red Hawk advanced trainer has officially entered the Boeing [NYSE: BA] jet’s state-of-the-art production line.
The training jet, designated the eT-7A Red Hawk by the U.S. Air Force because of its digital heritage, was fully designed using 3D model-based definition and data management systems developed at Boeing during the last two decades. The T-7A Red Hawk employed the digital engineering and design of the Boeing T-X aircraft that went from firm concept to first flight in just 36 months.
The Advanced Pilot Training System also incorporates leading-edge ground-based live and virtual simulators to give students and instructors a “real as it gets” experience.
In September 2018, the U.S. Air Force awarded Boeing a $9.2 billion contract to supply 351 advanced trainer aircraft and 46 associated ground-based training simulators. Saab is teamed with Boeing on the trainer and provides the aft fuselage of the jet.
Boeing is the world’s largest aerospace company and leading provider of commercial airplanes, defense, space and security systems, and global services. As a top U.S. exporter, the company supports commercial and government customers in more than 150 countries and leverages the talents of a global supplier base. Building on a legacy of aerospace leadership, Boeing continues to lead in technology and innovation, deliver for its customers and invest in its people and future growth.