Tag: customers (Page 16 of 32)

Buy One Get One Free with the Amtrak Loves You Sale

February 11, 2021 / WIL BALDWIN

WASHINGTON – At Amtrak, we want to show customers how much we love them by offering a Valentine’s Day Buy One Get One Free Sale. Thursday, February 11, through Tuesday, February 16, customers can purchase one ticket and bring a companion along for free for nationwide travel between February 22 and August 27, Customers can receive discounted tickets by using the code C214 at checkout or at amtrak.com/vdaysale.

Customers can skip the flowers and chocolates this year and take advantage of the Amtrak Loves You, limited-time offer to buy one ticket and get another one free for a future getaway, through August. Travel is available on select trains nationwide including the Auto Train, Northeast Regional, Acela, Southwest Chief, Empire Builder, California Zephyr and many other popular routes throughout the country. Two customers can make it a date and travel together for as low as:

Route	Fare	Cities	Fare
Chicago – Milwaukee	$25	New York – Chicago	$112
Oklahoma City – Fort Worth	$31	Lorton – Sanford	$115*
Albany – New York	$45	Los Angeles – Seattle	$126
New York – Philadelphia	Coach: $46 Acela: $81	Charlotte – New York	$126
Philadelphia – Washington, DC	Coach: $46 Acela: $92	Washington, DC – Atlanta	$132
New York – Providence	Coach: $50 Acela: $94	Philadelphia – Savannah	$140
Boston – New York	Coach: $58 Acela: $98	Washington, DC – New York	Coach: $74 Acela: $128
Fares will vary by train
*Plus the cost of your vehicle

Before traveling on Amtrak, customers should review state-specific travel advisories and restrictions that may be in place for various destinations. Once onboard, Amtrak customers can enjoy the freedom to use their phones and electronic devices (no “airplane mode”), large spacious seats with ample leg room, no middle seat and one of the most generous baggage policies in the travel industry.

Amtrak is leading the way by setting a new standard of travel with enhanced safety and cleaning measures. In an effort to simplify and safeguard the travel experience, several cleaning, contact-free and convenience measures have been implemented into every part of the customer journey, including:

Face Coverings: Per federal law and Amtrak policy, all customers and employees must wear a face mask or covering that fully covers the entire mouth and nose, fits snugly against the side of the face, and secures under the chin at all times while onboard and in stations. Neck gaiters, open-chin triangle bandanas, face shields, and masks containing valves, mesh material or holes of any kind do not qualify as acceptable face coverings. Face masks can be removed briefly while actively eating, drinking or taking medication. Children under 2 years old are not required to wear a face covering. Refusing to wear a mask is a violation of federal law; passengers may be subject to penalties under federal law, denied boarding, removed from the train and banned from future travel in the event of noncompliance.
Enhanced cleaning: Amtrak has enhanced cleaning and disinfecting protocols at stations and onboard our trains.
Air Quality: All trains are equipped with onboard filtration systems with a fresh air exchange rate every 4-5 minutes.
Physical distancing: Signage has been displayed at our busiest stations to indicate safe distances in high traffic areas. In addition, protective plastic barriers have been installed at customer counters at our busiest stations.

This sale is valid for one free companion rail fare traveling on the same reservation as one full adult fare. Adults must travel together and be booked in the same reservation. Upgrades to Acela First Class, and non-Acela Business Class are valid upon payment of full accommodation charge. Upgrades to sleepers are not permitted. This offer is not combinable with any other discount offer. All prices will be automatically discounted from the standard fare when accessing this promotion at amtrak.com/vdaysale or by using the discount code (C214) when booking their trip. Other terms and conditions apply.

Rolls-Royce Signs Agreement to Sell Bergen Engines to TMH Group

February 7, 2021 / WIL BALDWIN

Rolls-Royce has signed an agreement to sell the Bergen Engines medium speed gas and diesel engines business to TMH International, the international branch of TMH Group, for net proceeds of approximately EUR 150m.

TMH Group, based in Russia, is a leading engineering company in rail transport technologies and the world’s fourth largest supplier of rail rolling stock. It offers a full range of products and services including medium-speed engines for rail applications with current production of more than 850 engines a year. Established in 2002, TMH is privately-owned and employs 100,000 people across 25 sites worldwide. The acquisition of Bergen Engines, based in Bergen, Norway, is part of TMH’s strategy to diversify its business activities, expand its product portfolio and international footprint.

Bergen Engines will be operated as a stand-alone business by TMH International, which is headquartered in Switzerland. TMH International already operates in Argentina, Cuba, Egypt, Germany, Hungary, Israel and South Africa.

The agreement follows a strategic review by Rolls-Royce of Bergen Engines announced in February 2020. The sale includes the medium speed engine factory, service workshop and foundry in Norway; engine and power plant design capability; and a global service network spanning more than seven countries. Since 1946, Bergen Engines has supplied over 7,000 engines to marine and power generation customers worldwide, of which around 4,000 are still in operation. Bergen Engines’ long-term relationship with Kongsberg Maritime, distributor of Bergen medium speed engines to the maritime market, is planned to continue as is.

Bergen Engines plant in Hordvikneset near Bergen, Norway

Bergen Engines has been a part of Rolls-Royce since 1999 and has approximately 950 employees, with the majority based in Bergen, Norway. In 2019 the business generated revenues of £239m which were consolidated within the results of our Power Systems business.

The transaction has been approved by the boards of both Rolls-Royce and TMH and is expected to close in the second half of 2021.

Leonardo Celebrates 20th Anniversary of AW139 Helicopter First Flight

February 6, 2021 / WIL BALDWIN

Leonardo celebrates today the 20th anniversary of the AW139 helicopter’s maiden flight. The first aircraft took to the skies from the Company’s facility in Cascina Costa di Samarate, Italy on 3 February 2001. The helicopter flew for 45 minutes checking initial airworthiness tests, hovering, lateral and forward flight, handling qualities and subsystems. This soon confirmed the impressive characteristics and the smoothness of the new model and its performance and capabilities were to become a new market benchmark, making it the most important helicopter programme in the last two decades at an international level.

The AW139 intermediate-twin engine 7 tonne boasts orders of almost 1,200 units from more than 280 customers in over 70 countries on all continents. The aircraft has shown extraordinary levels of reliability and operational capabilities with more than 3 million flight hours recorded since the first delivery took place at the beginning of 2004. Data of use testifies the extreme versatility of the AW139 which satisfies any market need: approximately half the world’s fleet for public utility tasks such as search and rescue and air ambulance, law enforcement, fire-fighting, disaster relief and military duties. The rest account for a leading position in its class in the offshore transport sector, plus VIP, institutional and corporate transport as well as other civil missions. The AW139 fleet has a global presence: around 30% in Europe, almost as much in Asia and Australasia, 15% in the Americas, followed by the Middle East. The international success of the AW139 is so important that to meet market demands the helicopter is produced on different assembly lines both in Italy, in the Vergiate plant, and in the United States in Philadelphia which has delivered around 30% of all units to date. The US Air Force will soon introduce the AW139-based Boeing MH-139 to replace the UH-1N fleet.

The AW139 has grown significantly over the years, adapting to the changing needs of customers. The maximum take-off weight increased from 6.4 to 7 tons. Almost 1,000 mission kits and equipment have been certified. With advanced protection systems against icing, the AW139 can fly in all-weather conditions. This model is also the only one in the world capable of continuing to fly for over 60 minutes without oil in the transmission, twice as much as the 30 minutes set by certification authorities. In 2020 new distinguished features for the avionics suite were introduced including synthetic vision, Enhanced Ground Proximity Warning System with offshore modes, improved 2D maps and wireless data loading, increasing crew situational awareness and reducing workload for operations at night or in marginal weather. Despite the experience and maturity achieved in almost 17 years of operational activity, the AW139 remains a young and modern programme, destined to play a leading role into the future. The AW139 truly embeds all areas of excellence and leadership in its field at Leonardo such as transmissions and dynamics, system integration and customization, best in class performance, mission versatility, latest safety standards and a comprehensive range of increasingly localised customer support and training services and solutions, developed and grown to allow customers worldwide to maximise the capabilities of the type.

The aircraft of choice in its class against which all existing and newcomers are measured, the AW139 also represents a turning point in the rotary-wing sector through the introductory concept of the Leonardo “helicopter family”. The AW139 is, in fact, the forefather of a helicopter family comprising of the smaller and lighter AW169 and the larger and heavier AW189. Models, the only case in the world, that share the same design philosophy, the same high performance, the same flight characteristics and the same certification standards, as well as the same approach to maintenance and training. A concept that allows operators with large diversified fleets, with models ranging from 4 to 9 tons of weight, to create significant synergies in crew training, flight operations, maintenance and logistics support.

Air New Zealand’s Wellington Regional Lounge Re-Opens Today

February 4, 2021 / WIL BALDWIN

To accommodate strong domestic demand the regional lounge will be open on weekdays, in addition to the Wellington domestic lounge which is open as per usual, and remains open for customers travelling on weekends and public holidays.

Air New Zealand Senior Manager Global Lounges and Valet Alison Swarbrick says the airline is looking forward to welcoming customers back to the popular regional lounge.

“It’s great to see Kiwis travel their own country and we’re pleased to be open again to provide our customers with a comfortable place to enjoy refreshments and relax ahead of their departure.

“Our refreshed summer menu has been very popular in our other ports and now Wellington regional customers will get the chance to try some of our new menu items like house-made immunity boost juices, vegetarian pita pockets and raw cacao and coconut bars.”

Wellington Airport Chief Executive Steve Sanderson says now domestic passenger numbers are picking up again, it’s great to see things getting closer to normal in the terminal.

“Our regular travellers will arrive and depart from the gates they were used to pre-COVID. They will also be able to enjoy more regular terminal entertainment and faster security screening following the roll out of new Smart Lanes by Aviation Security at the end of last year.”

F-15EX First Flight Clears Path for Deliveries to U.S. Air Force

February 2, 2021 / WIL BALDWIN

The new Boeing [NYSE: BA] F-15EX fighter jet completed its first flight today, paving the way for the early delivery of the first two jets to the U.S. Air Force later this quarter. The jet took off and landed from St. Louis Lambert International Airport, completing a 90-minute test flight before returning to the airport.

Boeing F-15 Chief Test Pilot Matt Giese checked out the multirole jet’s avionics, advanced systems and software. A test team monitoring the data collected during the flight in real time confirmed that the aircraft performed as planned.

“Today’s successful flight proves the jet’s safety and readiness to join our nation’s fighter fleet,” said Prat Kumar, Boeing vice president and F-15 program manager. “Our workforce is excited to build a modern fighter aircraft for the U.S. Air Force. Our customer can feel confident in its decision to invest in this platform that is capable of incorporating the latest advanced battle management systems, sensors and weapons due to the jet’s digital airframe design and open mission systems architecture.”

The fighter’s digital backbone means it can serve as a testbed for future technology insertion, a key capability for the Air Force. Modern variants of the F-15 also include fly-by-wire flight controls, an all-new digital cockpit, modern AESA radar and the ADCP-II, the world’s fastest mission computer. The F-15EX, the most advanced version to date, features the Eagle Passive/Active Warning and Survivability System electronic warfare system to improve mission effectiveness and survivability for operators.

In July, the Air Force awarded Boeing a contract to build the first lot of eight jets. Future plans call for as many as 144 aircraft. For more information on Defense, Space & Security, visit www.boeing.com

Boeing is the world’s largest aerospace company and leading provider of commercial airplanes, defense, space and security systems, and global services. As a top U.S. exporter, the company supports commercial and government customers in more than 150 countries. Building on a legacy of aerospace leadership, Boeing continues to lead in technology and innovation, deliver for its customers and invest in its people and future growth.

U.S. Air Force Awards Boeing Additional $2.1 Billion Contract for 15 More KC-46A Tankers

January 21, 2021 / WIL BALDWIN

The U.S. Air Force on Wednesday awarded Boeing [NYSE: BA] a $2.1 billion contract for 15 KC-46A tankers, expanding its fleet of aircraft that will not only set the standard for aerial refueling but will also help enable the integrated digital battlespace. Like a cellular tower in the sky, the KC-46 connects air forces to data needed to maintain the decision advantage and win on the 21st century battlefield.

“The KC-46’s adaptability is going to be a game-changer for the U.S. Air Force,” said Jamie Burgess, Boeing KC-46 tanker vice president and program manager. “We know our defense customers will need to transform how they fight and win in the modern era. That’s why Boeing is focused on making sure the KC-46 grows and changes with them.”

The KC-46 is a widebody, multirole tanker designed for state-of-the-art air refueling, cargo and medical transport. Boeing is now on contract for 94 KC-46A tankers.

“Our KC-46 fleet is growing, and we’re ready to extend the reach of next-generation air refueling to more of our Airmen,” said Col. Jason Lindsey, U.S. Air Force KC-46 System program manager.

Boeing delivered the first KC-46A to the U.S. Air Force in January 2019. Since then, the company has delivered 42 tankers to McConnell Air Force base in Kansas, Altus Air Force Base in Oklahoma, Pease Air National Guard base in New Jersey and Seymour Johnson Air Force base in North Carolina. The next-generation KC-46 is bringing new capabilities and operational flexibility to the U.S. Air Force and international customers.

Boeing is assembling KC-46A aircraft at its Everett, Washington, facility, where it also continues production of the KC-46 tanker for Japan.

BBAM Adds Up to 12 737-800 Boeing Converted Freighters

January 19, 2021 / WIL BALDWIN

Boeing [NYSE: BA] and BBAM Limited Partnership today announced the lessor is expanding its 737-800 Boeing Converted Freighter fleet with six firm orders and six options. The agreement brings BBAM’s 737-800BCF orders and commitments to 15 and highlights the continued strength of the e-commerce and express cargo market.

“As we look ahead to expanding our cargo fleet, the 737-800 Boeing Converted Freighter provides the performance and efficiency our customers need,” said Steve Zissis, CEO of BBAM. “Adding these highly capable freighters to 276 Boeing airplanes in our managed fleet helps to further strengthen our leadership position in the marketplace.”

Based on the popular Next-Generation 737, the 737-800BCF is meeting customer demand for a newer-generation freighter that offers higher reliability and lower fuel consumption and operating costs per trip compared to other standard body freighters. Primarily used to carry express cargo on domestic or short-haul routes, the airplane is capable of carrying up to 23.9 tonnes (52,800 pounds) and flying up to 2,025 nautical miles (3,750 kilometers). Since entering service in 2018, the 737-800BCF has won more than 150 orders and commitments.

“BBAM is one of the industry’s leading full-service leasing companies and has built their reputation on smart investments. We are honored that BBAM has selected more 737-800BCFs, based on the success of our standard body freighters in their portfolio,” said Ihssane Mounir, Boeing’s senior vice president of Commercial Sales and Marketing. “The continued strong demand for the 737-800BCF demonstrates the critical role these converted freighters play in the growing express and e-commerce market.”

BBAM is the world’s largest dedicated manager of investments in leased commercial jet aircraft, providing over 200 airline customers in more than 50 countries with fleet and financing solutions over the last three decades. BBAM is the only manager in the aircraft leasing industry focused exclusively on generating investment returns for third-party investors. BBAM currently has more than $28 billion of assets under management and employs over 150 professionals at its headquarters in San Francisco and in additional offices in Tokyo, Singapore, Zurich, Dublin and Santiago. For more information about BBAM, please visit its website at www.bbam.com.

Boeing is the world’s largest aerospace company and leading provider of commercial airplanes, defense, space and security systems, and global services. As a top U.S. exporter, the company supports commercial and government customers in more than 150 countries and leverages the talents of a global supplier base. Building on a legacy of aerospace leadership, Boeing continues to lead in technology and innovation, deliver for its customers and invest in its people and future growth.

American Airlines Introduces Health Passport for All International Travel to US

January 17, 2021 / WIL BALDWIN

American is the first U.S. airline to introduce a health passport for inbound travel to the United States from all international destinations.
Customers traveling to the United States can use the VeriFLY app to confirm testing and other COVID-19 travel requirements beginning Jan. 23.

American Airlines is the first U.S. airline to introduce an easy way to provide results from a negative coronavirus (COVID-19) test and other completed documents required for international travel into the United States. The VeriFLY app, a mobile health passport that helps customers understand and verify their travel requirements, will be available for travelers starting Saturday, Jan. 23, for travel from all international destinations. American is expanding access to the app in support of the U.S. government’s requirement that all passengers 2 years of age and older traveling to the United States from any international location test negative for COVID-19 within three calendar days of departure.

“We’re expanding our work with VeriFLY to quickly evolve our usage of the app and make international travel easier for our customers,” said Julie Rath, Vice President of Customer Experience at American. “We support the implementation of a global program to require COVID-19 testing for travelers to the United States, and we want to do everything we can to make travel a seamless experience for customers. We’ve received positive feedback about the app so far and look forward to more customers having the opportunity to use it.”

Customers can already use VeriFLY to streamline their travel from the U.S. to several countries including Jamaica, Chile, Colombia, El Salvador, Guatemala and Honduras. To date, thousands of American Airlines customers have traveled using the app.

Using VeriFLY

Using the VeriFLY app is simple. After downloading the app from the iOS App Store or Google Play Store, customers create an account, enter their destination and upload required documentation such as proof of a negative COVID-19 test.

Customers are encouraged to review travel requirements to their destination, including any restrictions on passport or point of origin. Visit aa.com to learn more about VeriFLY and the airline’s preflight testing program.

Emirates Expanding Operations in Americas Due to Increased Passenger Demand

January 15, 2021 / WIL BALDWIN

Emirates has announced it will resume non-stop services to Seattle (from 1^st February), Dallas and San Francisco (from 2nd March), offering its customers seamless connectivity via Dubai to and from popular destinations in the Middle East, Africa, and Asia.

The addition of these three destinations will take Emirates’ North American network to 10 destinations following the resumption of services to Boston, Chicago, Houston, Los Angeles, New York JFK, Toronto and Washington DC.

Flights to/from San Francisco will operate four times weekly on Emirates’ Boeing 777-300ER while flights to/from Seattle (operating four times weekly) and Dallas (three times weekly) will be operated with the two-class Boeing 777-200LR, offering 38 lie-flat seats in Business and 264 ergonomically designed seats in Economy class.

The airline will also be providing its customers more options and choice with additional flights to New York , Los Angeles and São Paulo. Effective 1st February, Emirates will be operating double daily flights to John F. Kennedy International Airport (JFK) and a daily flight to Los Angeles (LAX). Emirates customers also have seamless access to other US cities via the airline’s codeshare agreements with Jetblue and Alaskan Airlines.

In South America, Emirates will be introducing a fifth weekly flight to São Paulo (from February 5th), offering customers in Brazil even more travel options with greater access to its expanding network. Beyond São Paulo, Emirates customers can enjoy seamless connectivity and access to 24 other cities in Brazil via the airline’s codeshare partnership with GOL and its interline agreements with Azul and LATAM.

Emirates has safely and gradually restarted operations across its network and currently serves 114 destinations on six continents.

Since it safely resumed tourism activity in July, Dubai remains one of the world’s most popular holiday destinations, especially during the winter season. The city is open for international business and leisure visitors. From sun-soaked beaches and heritage activities to world class hospitality and leisure facilities, Dubai offers a variety of world-class experiences. It was one of the world’s first cities to obtain Safe Travels stamp from the World Travel and Tourism Council (WTTC) – which endorses Dubai’s comprehensive and effective measures to ensure guest health and safety.

Boeing Awarded Contract for 12 More KC-46 Tankers

January 14, 2021 / WIL BALDWIN

This week the U.S. Air Force awarded Boeing [NYSE: BA] a $1.7 billion contract for 12 KC-46A tanker aircraft. With this sixth production lot, Boeing is now on contract for 79 KC-46A tankers.

The company delivered the first KC-46A to the Air Force in January 2019. Since then, Boeing has delivered 42 tankers to four different bases. The next-generation KC-46 brings new capabilities and operational flexibility to the U.S. Air Force and international customers.

“The investments Boeing is making in the KC-46 today will benefit generations of service members,” said Jamie Burgess, Boeing KC-46 tanker vice president and program manager. “I believe the partnership between Boeing and the Air Force will also produce additional KC-46 innovations that will carry the warfighter well into the future.”

Boeing received its first two production lots from the U.S. Air Force, for seven and 12 aircraft, in August 2016. The third lot, for 15 aircraft, was awarded in January 2017; the fourth lot for 18 aircraft in September 2018 and the fifth lot for 15 aircraft in September 2019.

The KC-46A is a multirole tanker designed to refuel allied and coalition military aircraft compatible with international aerial refueling procedures. It’s also equipped to carry passengers, cargo and patients on any mission at any time.

Boeing is assembling KC-46A aircraft at its Everett, Wash. facility where it also continues production of the KC-46 tanker for Japan.

For more information on Defense, Space & Security, visit www.boeing.com

Using VeriFLY

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