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JetBlue and American Airlines Announce Strategic Partnership

July 20, 2020 / WIL BALDWIN

JetBlue Airways Corp. (NASDAQ: JBLU) and American Airlines Group Inc. (NASDAQ: AAL) announced a strategic partnership that will create seamless connectivity for travelers in the Northeast and more choice for customers across their complementary domestic and international networks. In addition, the relationship will accelerate each airline’s recovery as the travel industry adapts to new trends as a result of the pandemic.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200716005584/en/

The partnership includes an alliance agreement that proposes codeshare and loyalty benefits that will enhance each carrier’s offerings in New York and Boston, providing strategic growth and driving value for customers and crewmembers of both airlines. (Graphic: Business Wire)

New and expanded routes: The partnership enables new strategic growth opportunities for both airlines. As a result, American will launch international service from New York (JFK) to Tel Aviv (TLV) and to Athens (ATH) and JFK to Rio De Janeiro (GIG) will return as a daily seasonal route in winter 2021, in addition to continuing to serve popular long-haul destinations like London (LHR) and Madrid (MAD). JetBlue will also accelerate its growth in key cities, bringing its award-winning service to more customers. JetBlue will grow in greater New York City, adding flights at LaGuardia (LGA) and Newark (EWR), while also increasing its presence at JFK for seamless connections to American’s expanded international network. JetBlue plans to enhance service to strategic markets on the East Coast, West Coast, and in the Southeast, building on JetBlue’s recently announced service between EWR and nine markets, including Mint^® service to Los Angeles (LAX) and San Francisco (SFO).
More choice and loyalty benefits: Through their integrated networks,JetBlue and American will operate reciprocal codeshare flights, giving customers new options with improved schedules, competitive fares and nonstop access to more domestic and international destinations. JetBlue will gain connectivity to more U.S.destinations, a broad global network and an improved frequent flyer proposition, while American will complement JetBlue’s improved and expanded service with new international routes. JetBlue and American loyalty members will also enjoy new benefits while the carriers are exploring additional premium experiences for customers.
Seamless experience: Customers will enjoy a seamless experience across both airlines, including the ability to book a single itinerary on either website, convenient connections and an improved on-the-ground experience — resulting in a compelling proposition for both leisure and corporate customers. Additionally, customers seeking more comfort in transcontinental service will have access to both JetBlue’s Mint and American’s three-class Transcon service.

“Pairing JetBlue’s domestic network with American’s international route map creates a new competitive choice in the Northeast, where customers are longing for an alternative to the dominant network carriers,” said Joanna Geraghty, president and chief operating officer, JetBlue. “This partnership with American is the next step in our plan to accelerate our coronavirus recovery, get our crewmembers and our aircraft flying again, and fuel JetBlue’s growth into the future.”

“This is an incredible opportunity for both of our airlines,” said American Airlines President Robert Isom. “American has a strong history in the Northeast, and we’re proud to partner with JetBlue as the latest chapter in that long history. Together, we can offer customers an industry-leading product in New York and Boston with more flights and more seats to more cities.”

New routes from the Northeast

The partnership between American and JetBlue enables sustainable international growth for customers in the Northeast from JFK, which will continue to complement the robust international service from Philadelphia (PHL), for even more options.

Upon the implementation of the alliance agreement, American intends to launch service between JFK and TLV and will introduce new seasonal service between JFK and ATH next summer, to meet the strong local demand. The new nonstop service to TLV and ATH from JFK will be the first long-haul international flights that American has launched from New York in more than four years. American will also operate daily seasonal service to GIG beginning in winter 2021 during the peak summer travel period in Rio de Janeiro. And, once the coronavirus pandemic has ended, the new partnership is certain to facilitate American adding new long-haul markets in Europe, Africa, India and South America

As New York’s Hometown Airline^®, JetBlue plans to increase flying out of New York’s three major airports, bringing its award-winning experience to more customers. Its growth at JFK will be aimed at offering even more connection opportunities to American’s growing international network of destinations. From both New York and Boston, JetBlue plans to enhance service to strategic markets, including those on the East Coast, West Coast, and in the Southeast. This will further build on JetBlue’s recently announced growth between EWR and nine markets, including Mint service to LAX and SFO.

More choice and loyalty benefits: Codeshare creates more options for customers

JetBlue and American will begin a new codeshare relationship, giving customers seamless access to more destinations, including international service. The codeshare will introduce JetBlue customers to more than 60 new routes operated by American and will introduce American’s customers to more than 130 new routes operated by JetBlue. Codesharing allows customers to book a single itinerary combining flights from both airlines, which will result in a one-stop check-in experience and seamless flight connections from origin to destination.

“JetBlue customers will have more routes and destinations to choose from through American Airlines’ extensive global network,” said Scott Laurence, head of revenue and planning, JetBlue. “Together we will offer customers better options than either of us could alone. This partnership enables JetBlue to bring our low fares and great service to even more customers by expanding our presence in our hometown, growing relevance in Boston, and supporting our successful Mint franchise.”

“Leisure travel is important to our customers, and JetBlue’s network paired with their award-winning service, are the perfect fit,” said Vasu Raja, Chief Revenue Officer at American Airlines. “Both airlines’ customers value access to more destinations, whether it’s a JetBlue customer who wants more direct access to South America from New York, or an American customer who wants more robust service to Florida. Together, we can give our customers the best of both worlds.”

Alaska Airlines Offers Devoted Customers More Air and Ground Benefits

June 1, 2020 / WIL BALDWIN

New promotions reward loyal guests with quicker ways to earn elite status and more miles

Starting today, Alaska Airlines customers and members of the award-winning Mileage Plan have three new promotions to enjoy. In addition to guaranteeing 2020 elite status through 2021, the airline is extending a 50% bonus of elite qualifying miles for flights taken through the end of the year. Plus, for the first time ever, Alaska Airlines Visa^® cardholders can use their card to earn elite qualifying miles, and consumer cardholders can earn double miles for qualifying restaurant purchases.

“We are thankful to our loyal guests for their support during this unprecedented time,” said Ryan Butz, Alaska’s managing director of loyalty. “In addition to continuing to offer flexibility and assurance when booking flights, members can now earn miles and status when using our Alaska Airlines Visa credit card. We look forward to seeing our guests onboard when the time is right and hope this promotion can aid local restaurants and economies.”

50% Bonus of Elite Qualifying Miles – Limited Time Offer

For all flights completed June 1 through Dec. 31, 2020, Alaska Airlines Mileage Plan members will receive a 50% bonus of elite qualifying miles to help earn higher elite status more quickly. (*Registration isn’t required for this special, limited time offer.)

Alaska Airlines Visa Cardholders – First Time Limited Time Offers

Earn toward status while you spend. Cardholders can earn 2,500 elite qualifying miles for every $5,000 spent on purchases with an Alaska Airlines consumer or business Visa card from June 1 through Sept. 30, 2020, up to a maximum of 10,000 elite qualifying miles per cardholder.
Want to support your favorite local restaurants? Alaska Visa consumer cardholders can earn two miles for every dollar spent, up to $1,500, at restaurants and take-out, including delivery services from June 1 through July 31, 2020.

Alaska’s Mileage Plan features 16 global partners, which fly to more than 800 destinations around the world.

Alaska Airlines and its regional partners serve more than 115 destinations across the United States and North America, providing essential air service for our guests along with moving crucial cargo shipments, such as food, medicine, mail and e-commerce deliveries. With hubs in Seattle; San Francisco; Los Angeles; Portland, Oregon; and Anchorage, Alaska, the airline is known for low fares, award-winning customer service and sustainability efforts. With Alaska and its Global Partners, guests can earn and redeem miles on flights to more than 800 destinations worldwide.

Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK).

Vic Scheibert (l), President of Alaska Operations, Trident Seafoods, and Joe Bundrant, CEO, Trident holding up the first Copper River salmon.

Alaska Airlines & Partners Serve Season’s First Copper River Salmon to First Responders

May 18, 2020 / WIL BALDWIN

Trident Seafoods, Ocean Beauty Seafoods, Copper River Marketing Association and Tom Douglas partner to salute local medical professionals

Alaska Airlines Captain Brent Carricaburu presenting the first Copper River salmon, which weighed in at 33 pounds.

More than 200 health care workers at Swedish Medical Center – Ballard will be among the first to enjoy the season’s first catch of prized Copper River salmon. Alaska Air Cargo this morning delivered the first catch of fresh, sustainable Copper River salmon to Seattle, which will be delivered to grocery stores across the country.

Helping fishing communities, fisheries and processors like Trident Seafoods, Ocean Beauty Seafoods and Cooper River Seafoods get the coveted salmon to market, often in less than 24 hours from being pulled from the water, is Alaska Air Cargo’s specialty. The airline plays a critical role in the economic vitality of Cordova, Alaska, where more than 50 percent of residents work in the fishing industry.

“Alaska Air Cargo has long been a partner of the Alaska seafood industry,” said Torque Zubeck, managing director of cargo for Alaska Airlines. “Now more than ever, we provide a critical service that directly impacts the economic vitality of the region. In Cordova alone, more than half of residents are directly involved in the fishing industry or related business.”

As a thank you for their efforts on the frontlines of the battle against coronavirus, Alaska Airlines, Trident Seafoods, Ocean Beauty Seafoods, Copper River Seafoods, Copper River Marketing Association and famed Seattle chef Tom Douglas are partnering to provide a delicious meal to health care heroes, and feed the community, while raising money for Food Lifeline.

“I love everything about Copper River salmon,” said chef Tom Douglas. “I love the richness of its delicate flesh and flavor. It’s very short season makes it a true delicacy. I am glad we get to share it with our health care workers and the Greater Seattlecommunity.”

Alaska Air Cargo employees begin to unload 9,000 pounds of Copper River salmon, part of the first shipment to arrive in Seattle.

Douglas will feature salmon donated by the seafood processors and the Copper River Marketing Association to prepare over 200 meals for Swedish Hospital medical professionals working on the frontlines of the coronavirus pandemic. Pilots, flight attendants and management employees from Alaska will be on hand Saturday to deliver the meals and thank workers for their efforts.

“We’re thankful for Alaska Airlines, Copper River Marketing Association, Trident, Ocean Beauty, Copper River Seafoods and especially Tom Douglas for providing our heroic health care workers at Swedish Ballard with the meal today,” said Swedish Ballard Chief Operating Officer Kasia Konieczny. “While this pandemic has been difficult for us all, it is great to see the community coming together, like these partners, to provide for one another.”

On Sunday, May 17, fish lovers are invited to partake in the festivities, while social distancing, of course. For a limited time and while supplies last, Trident and Douglas will be “Grilling for Good.” He and his Serious TakeOut team will prepare grilled Copper River sockeye salmon entrees available for purchase through the Tom Douglas website, with all proceeds donated to Food Lifeline.

Alaska Air Cargo transports more than 30+ million pounds of cargo annually—including seafood, mail and freight —and operates the most extensive air cargo operation on the U.S. West Coast of any passenger airline.

Air New Zealand Dreamliner to Connect South Island Exporters

May 14, 2020 / WIL BALDWIN

Air New Zealand will fly its 787-9 Dreamliner aircraft between Christchurch and Auckland three times a week to help transport cargo from the South Island to the rest of the world.

Air New Zealand General Manager Cargo Rick Nelson says these services are being launched in response to significant demand from the South Island freight forwarding and export communities.

The first flight will depart from Christchurch tomorrow night as part of a support agreement with the Ministry of Transport. The agreement sees the Dreamliner fly Christchurch to Auckland on Tuesdays, Thursdays and Saturdays, departing Christchurch at 5pm and arriving in Auckland at 6:25pm so that cargo can then be airfreighted to other global destinations.

“Flights are timed so cargo goods are able to connect to our new Los Angeles, San Francisco, Hong Kong, Narita and Shanghai cargo flights, as well as onto our trans-Tasman flights from Auckland.

“As the nation emerges from lockdown, it’s critical our exporters in the South Island are well supported in order for them to remain viable. These Dreamliner services from Christchurch will allow exporters with high value, perishable and time sensitive goods access to a same day air cargo link into international services departing from Auckland.”

Passengers will also be able to book return flights on the Dreamliner services between Christchurch and Auckland.

Air New Zealand Signs Government Deal to Provide World Cargo

May 4, 2020 / WIL BALDWIN

The International Airfreight Capacity agreement with the Ministry of Transport will allow exporters and importers the ability to access key markets in a world where available air freight capacity is reduced due to the COVID-19 pandemic.

Air New Zealand General Manager Cargo Rick Nelson says cargo customers will be able to access capacity across Air New Zealand’s traditional network, with a handful of exceptions.

“The new agreement means Air New Zealand can publish scheduled cargo services into key markets which will allow freight forwarders, exporters and importers to plan and operate their logistics supply chains with certainty.

“We are working to offer connectivity to and from the United Kingdom and Europe, as well as Houston and Chicago via Los Angeles and San Francisco, Hong Kong and Narita gateways.

“This agreement will add significant value to New Zealand’s air cargo community, and we encourage the New Zealand forwarding, export and import communities to get behind these cargo options. Naturally, we hope the need to operate under an agreement of this nature will be a short-term business model and in time we’ll be able to revert to our traditional model as demand for passenger travel begins to pick up.”

Ports the airline will not operate cargo flights to under the agreement are London and Buenos Aires. Singapore is also not included in the initial phase.

Hawaiian Airlines to Focus on Critical Flights and Cargo Service

March 26, 2020 / WIL BALDWIN

Airline to serve San Francisco and Los Angeles daily
American Samoa weekly starting in April

Hawaiian Airlines is reducing its April flight schedule due to the COVID-19 pandemic with a commitment to continue offering its guests and cargo customers essential service within the Hawaiian Islands and between Hawai‘i and California and the U.S. territory of American Samoa.

The airline will maintain a reduced but still robust schedule of Neighbor Island flights, while bolstering all-cargo service to ensure goods continue to reach communities statewide.

“As Hawai‘i’s airline, we understand that our operation is essential to the state. We serve both guests who rely on us for important travel and the transportation of critical cargo,” said Hawaiian Airlines President and CEO Peter Ingram. “This has been the hallmark of our mission for 90 years and our dedication to our guests remains unchanged as we look to overcome this global crisis together.”

Starting Sunday, Hawaiian’s long-haul transpacific network will consist of one daily nonstop flight between Honolulu (HNL) and Los Angeles (LAX) and San Francisco (SFO), and one weekly flight connecting Hawai‘i to its Pacific island neighbor of Pago Pago, American Samoa (PPG). All routes will be operated with wide-body Airbus A330 aircraft.

The California routes present cargo opportunities to help maintain service for shippers affected by the reduction in passenger flights due to the state of Hawai‘i’s mandatory 14-day quarantine for overseas arrivals starting tomorrow in an effort to prevent the spread of COVID-19. The HNL-PPG route maintains vital service for the territory of American Samoa.

Guests traveling on Hawaiian’s Neighbor Island network will continue to enjoy convenient options throughout the day with 41 daily roundtrip flights scheduled for April. From Honolulu there will be 38 daily flights, including 13 to Maui, eight to Kona, seven to Kaua‘i, six to Hilo, and two each to Lāna‘i and Moloka‘i. From Maui there will be one roundtrip each to Hilo, Kaua‘i and Kona in addition to Honolulu service.

Hawaiian’s schedule reductions for April resulted from the state of Hawai‘i’s quarantine entry restriction and the ensuing drop off of travel to and from the islands. Hawaiian is operating its regularly scheduled long-haul flights through today before it begins suspending routes tomorrow.

Meanwhile, Hawaiian has expanded interisland cargo service to facilitate the movement of essential goods ranging from food to medical equipment and machinery.

On March 3, a fleet of all-cargo ATR-72 aircraft operated by ‘Ohana by Hawaiian began offering flights five days a week between Honolulu and Kahului (OGG) on Maui and Kona (KOA) on the western coast of the Island of Hawai‘i. The new routes add to all-cargo service launched in summer of 2018 between HNL and Līhu‘e (LIH) on Kaua‘i and Hilo (ITO) on the eastern coast of the Island of Hawai‘i.

Hawaiian also utilizes its Boeing 717 passenger fleet to carry critical, time-sensitive cargo like pharmaceuticals and Blood Bank of Hawai‘i shipments.

Hawaiian is still experiencing an unprecedented volume of calls from guests and respectfully asks that only those with immediate travel needs contact the airline for assistance. Options to reach Hawaiian’s reservations team, to make online changes to tickets, and to see a list of travel waivers are available at Hawaiian’s COVID-19 hub.

The airline also explains how it is keeping employees and guests safe by disinfecting aircraft and airport spaces, modifying boarding processes to prevent congestion at the gate, and adjusting in-flight services such as by distributing disposable sanitizing wipes.

Air Canada Provides Update on Ongoing COVID-19 Response

March 19, 2020 / WIL BALDWIN

Air Canada said today that it will gradually suspend the majority of its international and U.S. transborder flights by March 31, 2020 in response to decisions by national governments, including Canada and the United States, to close borders and restrict commercial aviation as a result of the COVID-19 crisis. Subject to further government restrictions, the airline intends to continue to serve a small number of international and U.S. trans-border destinations from select Canadian cities after April 1, 2020. The airline also intends to continue serving all provinces and territories of Canada after that date, albeit with a significantly reduced network.

All schedule changes can be found at www.aircanada.com.

International and U.S. transborder services

In order to facilitate the continued repatriation of citizens to their home countries, including Canadians back to Canada, and to support the essential movement of needed goods and cargo during the crisis, Air Canada intends to continue to operate a limited number of international “air bridges” between one or more of its Canadian hubs and the cities of London, Paris, Frankfurt, Delhi, Tokyo and Hong Kong from April 1 until at least April 30. This will reduce its international network from 101 airports to six.

As to U.S. transborder services, given the decision by the U.S. and Canadian governments today, from April 1, Air Canada will reduce its transborder network from 53 airports to 13, subject to further reductions based on demand or government edicts. The cities with continued service will be: New York (LGA and EWR), Boston, Washington, D.C. (IAD and DCA), Chicago, Houston, Seattle, San Francisco, Los Angeles, Denver, Orlando and Fort Lauderdale.

Domestic Canada network

Air Canada intends to continue to serve all provinces and territories of Canada, reducing its domestic network from 62 airports to 40 through a reduced network during the period April 1 to 30, subject to further reductions based on demand or government edict.

For information on Air Canada’s schedule beginning April 1, 2020 please see www.aircanada.com.

“The restrictions on travel imposed by governments worldwide, while understandable, are nonetheless having a cataclysmic effect upon the global airline industry. Our immediate focus is on ensuring the safety and well-being of our employees, customers and communities. At the same time, we are exploring with the Government of Canada possibilities to maintain essential operations to enable as many Canadians as possible to return to Canada, and to support other vital transport needs, including the shipment of goods and cargo during the crisis as required in any state of emergency. We are working around the clock to deal with the impact for our customers and our business of the various travel restrictions that are being made by governments at unprecedented speed without advance warning. We will also look at helping Canadians to return home by operating a limited number of charters from international destinations and exploring with the Government of Canada avenues in this regard. We will provide updates as details are finalized,” said Calin Rovinescu, President and Chief Executive of Air Canada.

For Affected Customers

The airline will gradually suspend some of its scheduled flights between now and March 31 as demand for Canadians to return to Canada from a number of destinations reduces. Please check Air Canada’s website for details given the rapidly evolving situation.

Affected customers, including those with Air Canada Vacations packages, whose flights are cancelled will receive a full credit valid for 24 months. There is no requirement to contact Air Canada as customers will be contacted directly.

The airline has also put in place temporary, one-way fares to Canada to enable customers abroad to return home. Customers seeking to contact Air Canada are advised that contact centre wait times are elevated, so the airline has put in place a number of self-service tools to enable customers to manage their travel online. For more information please consult our COVID-19 webpage at www.aircanada.com.

Delta to Suspend Los Angeles to Sydney Service March 18 Through mid-April

March 16, 2020 / WIL BALDWIN

Following self-quarantine restrictions issued by the Australian government, Delta is temporarily suspending service from Los Angeles to Sydney beginning March 18 through April 11.

The last flight from L.A. to Sydney will depart Tuesday, March 17. The last flight from Sydney to L.A. will depart Thursday, March 19.

See here for a list of all current schedule changes.

CHANGING YOUR FLIGHT

Delta has waived change fees for customers traveling to, from or through Australia through May 31. Additional details are available on delta.com.

To help address customers with immediate travel needs, Delta is asking those who do not have travel in the next 72 hours to wait and contact the airline closer to their trip. Customers can also change or cancel a flight anytime before their travel date using My Trips on Delta.com.

To provide even more flexibility, any Delta ticket expiring in March or April is being extended to enable rebooking and travel until Dec. 31, 2020. If you’re not able to adjust your plans in time and don’t make your flight, your ticket number automatically becomes an unused eCredit within 24 hours that can be used to rebook a flight in My Trips or with Delta Reservations.

CAPPED FARES

To ensure customers can travel with financial peace of mind, Delta will cap fares to and from all destinations Delta serves throughout the U.S. and Canada through March 31. These fare caps are in place in all cabins, from Delta One to Main Cabin.

PROVIDING A SAFE AND CLEAN ENVIRONMENT 

Delta’s highest priority is to ensure the health and safety of customers and employees. The airline is regularly disinfecting check-in kiosks, ticket counters, gate areas, jet bridges, and more multiple times a day. More information on our cleaning procedures can be found here. 

American Airlines Announces Additional Schedule Changes in Response to COVID-19

March 15, 2020 / WIL BALDWIN

American Airlines Group Inc. (NASDAQ: AAL) will implement a phased suspension of additional long-haul international flights from the U.S. starting on March 16. This suspension will last through May 6. This change is in response to decreased demand and changes to U.S. government travel restrictions due to coronavirus (COVID-19). The airline will:

Reduce international capacity by 75% year over year — from March 16 to May 6
Continue to operate one flight daily from Dallas-Fort Worth (DFW) to London (LHR), one flight daily from Miami (MIA) to LHR and three flights per week from DFW to Tokyo (NRT)
Continue short-haul international flying, which includes flights to Canada, Mexico, Caribbean, Central America and certain markets in the northern part of South America, as scheduled

In addition to the international changes, the airline anticipates its domestic capacity in April will be reduced by 20% compared to last year and May’s domestic capacity will be reduced by 30% on a year over year basis.

International Route Changes

By region, the new schedule changes include the following:

Asia, effective March 16

American will suspend all remaining flights to Asia, except for three flights per week from DFW to NRT

Australia and New Zealand, effective March 16

Suspending service from Los Angeles (LAX) to Auckland (AKL) effective March 16, which was slated to end seasonal flying on March 28
Suspending service from LAX to Sydney (SYD) effective March 16

Europe, phased suspension

American will continue to operate one flight daily from DFW to LHR and MIA to LHR
Suspending flights from New York (JFK), Boston (BOS), Chicago (ORD), and LAX to LHR gradually over the next seven days to reaccommodate passengers and crew
LHR, Dublin (DUB) and Manchester (MAN) flights from Charlotte (CLT), Philadelphia (PHL) and Phoenix (PHX) will be suspended faster, as these airports are not approved gateways by the U.S. Department of Homeland Security. Final eastbound flights from CLT, PHL and PHX will be on March 15; final westbound flights returning from LHR, DUB and MAN will depart March 16
Continued suspensions in other parts of Europe, as previously announced, including the delayed start of some seasonal routes as well as flights to and from Amsterdam (AMS), Barcelona (BCN), Frankfurt (FRA), Madrid (MAD) and Munich (MUC) Paris (CDG) and Zurich (ZRH) through early May, or later, based on guidance from the U.S. government and customer demand

South America, effective March 16

Suspending service from JFK and MIA to Rio de Janeiro (GIG) and Georgetown, Guyana (GEO)
Suspending service from DFW, JFK and MIA to São Paulo (GRU)
Suspending service from DFW and MIA to:
- Chile: Santiago (SCL)
- Colombia: Bogota (BOG)
- Ecuador: Guayaquil (GYE) and Quito (UIO)
- Peru: Lima (LIM)
Suspending service from MIA to:
- Brazil: Brasilia (BSB) and Manaus (MAO)
- Colombia: Barranquilla (BAQ), Cartagena (CTG), Cali (CLO), Medellin (MDE) and Pereira (PEI)

These capacity reductions assume no slot waivers are in place other than those previously granted. At airports where demand exceeds airfield and/or terminal capacity, access is governed by slots that grant airlines permission to take off and land at specific times. Given the decrease in demand related to COVID-19, American has requested temporary relief from this usage requirement — otherwise known as requesting a slot waiver — to better align capacity with demand without the risk of losing valuable takeoff and landing slots for the future. American will continue to review its network and make adjustments as needed if waivers are granted.

Delta Reduces Japan Flight Schedule Due To COVID-19

March 4, 2020 / WIL BALDWIN

Customers with affected travel plans can go to the My Trips section of delta.com to help them understand their options.

Delta will reduce its weekly flying schedule to Japan through April 30 and suspend summer seasonal service between Seattle and Osaka for 2020 in response to reduced demand due to COVID-19 (coronavirus).

The health and safety of customers and employees is Delta’s top priority. The airline maintains an ongoing relationship with the Centers for Disease Control and Prevention and the World Health Organization, the world’s foremost experts on communicable diseases, to ensure training, policies, procedures, and cabin cleaning and disinfection measures meet and exceed guidelines. The latest information about Delta’s response to COVID-19 is here: news.delta.com/coronavirus

Flight schedule changes

Beginning March 7 for U.S. departures to Japan and March 8 for Japan departures to the U.S., the airline will operate the following schedule:

Market	Peak Frequency	Frequency March 7-April 30
Tokyo-Detroit	Daily	Daily
Tokyo-Los Angeles	Daily	Daily
Tokyo-Honolulu	Daily	Daily
Tokyo-Seattle	Daily	Daily
Tokyo-Portland	Daily	3x weekly
Tokyo-Atlanta	Daily	5x weekly
Tokyo-Minneapolis	Daily	5x weekly
Nagoya-Detroit	Daily	3x weekly
Nagoya-HNL	Daily	3x weekly
Osaka-Seattle	Daily	Suspended
Osaka-Honolulu	Daily	3x weekly
Tokyo-Manila	Daily	Daily*

*ends March 27

Delta’s planned consolidation of Tokyo flights at Haneda Airport beginning March 28 will happen as planned. Flights between Seattle, Detroit, Atlanta, Honolulu and Portland will transition from Narita to Haneda beginning March 28 for departures from the U.S. to Tokyo, and March 29 for departures from Tokyo to the U.S. Delta’s Tokyo-bound flights from Minneapolis and Los Angeles already fly into Haneda and will continue to do so.

Delta’s service between Narita and Manila will continue to operate daily until March 27, after which the flight will be suspended as part of the carrier’s previously-announced consolidation at Haneda. The airline’s new service from Incheon to Manila, previously scheduled to begin March 29, will now start on May 1.

The airline’s seasonal summer service between Seattle and Osaka will be suspended for the summer of 2020, with a planned return in summer 2021. Delta will continue to serve Osaka from Honolulu.

Full schedules will be available on delta.com beginning March 7. The airline will continue to monitor the situation closely and may make additional adjustments as the situation continues to evolve.

CHANGING YOUR FLIGHT

CAPPED FARES

PROVIDING A SAFE AND CLEAN ENVIRONMENT

International Route Changes

Asia, effective March 16

Australia and New Zealand, effective March 16

Europe, phased suspension

South America, effective March 16

Archives

PROVIDING A SAFE AND CLEAN ENVIRONMENT 