USA TODAY 10 Best Readers’ Choice Awards announced their list of best airlines, airline amenities and airports of 2021 – naming Delta (NYSE: DAL) the best airline for American travelers, the Delta Sky Club at John F. Kennedy International Airport in New York as the best airport lounge and Delta flight attendants as the best cabin crew.
Nominees in all categories are chosen editorially by a panel of experts. Once the nominees were selected, readers could vote once per category, per day for four weeks. The winners indicate which airlines, airline amenities and airports make getting to your destination a pleasure rather than a pain.
The Delta Sky Club at New York-JFK features a Sky Deck overlooking Terminal 4, free WiFi, fresh food, premium drinks and more. During the ongoing pandemic, guests can expect to see a new standard of Club cleanliness that includes the same Delta CareStandard practices found throughout the airport and onboard aircraft. This includes but is not limited to: individually packaged fresh food options; plexiglass partitions at check-in, at the bar and between seating areas; limited capacity and blocked seats to promote more space; and enhanced cleaning measures. Learn more on delta.com
In September 2020, the airline opened its newest and largest Delta Sky Club as a part of Salt Lake City International Airport’s newly opened terminal. Delta’s support of the new Salt Lake City Airport build is part of the airline’s ongoing strategy to modernize our hub infrastructure and customer experience by investing more than $12B in airport projects.
Prime Minister Jacinda Ardern has announced that New Zealand is going back into lockdown following reports of 3 new Covid-19 cases in the south Auckland area. Following the press release earlier today, Air New Zealand (OTC: ANZLY) is asking that customers traveling to and from Auckland check they are eligible to travel under the new Alert Level 3 restrictions. Customers travelling from Alert Level 2 regions on our services are able to transit through Auckland on their way to other Alert Level 2 regions.
Food and beverage service onboard domestic flights had already been suspended in response to the latest community cases and this suspension will remain in place until further notice. Water is available on request on all flights.
From tomorrow, Air New Zealand’s Auckland lounges and valet parking will close. Due to capacity restrictions under Alert Level 2, the maximum number of people able to access the airline’s lounges in other regions is capped at 100.
While the country is at elevated Alert Levels, Air New Zealand will be taking extra precautions to keep its staff and customers safe. Air New Zealand front line staff and cabin crew will be wearing masks and gloves and customers are required to continue to wear face coverings onboard.
Customers with existing bookings between Monday 15 February and Sunday 21 February who wish to rebook to travel before Sunday 7 March will have any fare difference waived, and customers can call the contact centre to arrange this.
In addition to this, customers who hold a ticket for a domestic flight scheduled to depart up until 30 March 2021 and no longer wish to travel are able to opt in for credit and can do this via the airline’s online booking tool. Customers who are unable to manage their booking online do not need to contact Air New Zealand immediately or prior to their flight’s departure – assistance will be provided at a later date to find an alternative flight option or a credit note can be arranged.
The Air New Zealand contact centre and social media team are currently experiencing very high demand and the airline is grateful to customers for their patience while it works through these changes.
For the latest information, customers can check the Air New Zealand COVID-19 Hub and travel alerts page.
Emirates has announced that it will deploy its latest flagship A380 aircraft featuring new premium economy seats and luxurious enhancements across all cabins to London Heathrow.
Starting from 4 January, passengers flying between Dubai and London Heathrow can experience Emirates’ latest A380. Operating as EK003/004, the aircraft is scheduled to depart Dubai daily at 14:30hrs, arriving at 18:20hrs in London Heathrow. The return flight departs London at 20:20hrs and arrives in Dubai the next day at 07:20hrs. All timings local.
Emirates last week unveiled its latest A380 with brand new premium economy seats that offer a generous seat pitch of up to 40 inches, in addition to new economy class seats similar to those installed on its latest Boeing 777-300ER gamechanger aircraft, enhancements to its popular A380 First and Business Class including its signature Shower Spa and Onboard Lounge, and refreshed colours and fittings across all cabins.
Until more Premium Economy seats enter its inventory, the airline intends to offer these as spot upgrades for its valued customers on a discretionary basis. All other signature Emirates A380 First, Business and Economy cabins are available for reservation on emirates.com or via travel agents.
The airline has safely and gradually restored its network over the past months, bringing back signature experiences onboard and on the ground with comprehensive measures in place for the health and safety of its customers and employees.
Emirates currently serves London Heathrow with 5 daily flights of which 4 are operated with an A380. The airline also operates 10 flights a week to Manchester, and daily flights to both Birmingham and Glasgow.
Emirates serves 99 cities across the world, offering travellers convenient access to Dubai and onwards to popular destinations in Africa, the Americas, Asia, Europe, and the Middle East.
Emirates will operate a special one-off A380 service to Bahrain on 15 December, one day ahead of the country’s 49th National Day celebrations. The deployment is in response to high passenger demand during the National Day holidays in the Kingdom.
On 15 December, the Emirates A380 service will operate as EK 839 and EK 840, departing Dubai at 1605 and arriving in Bahrain at 1625hrs. The flight will then depart Bahrain at 1745hrs arriving in Dubai at 2000hrs.
Emirates customers arriving from Bahrain have the option to take a complimentary COVID-19 PCR test on arrival in Dubai, or do their COVID-19 PCR test 96 hours prior to departure, making it even more convenient for those planning their holidays.
Passengers coming from Bahrain, along with three other GCC countries do not need to take a COVID-19 PCR test prior to departure.
Emirates celebrated its 20th anniversary to Bahrain this year, and since its first flight to the Kingdom has carried more than 6 million passengers between Bahrain and Dubai. The airline currently operates double daily flights to the Kingdom, connecting travellers to 99 global destinations, with safe and convenient onwards travel via Dubai to the Americas, Europe, Africa and Asia Pacific.
Emirates has deployed the A380 on one-off missions to the Kingdom six times, including during busy Eid travel periods, on Bahrain’s National Day in 2017, and has also displayed the double-decker twice during the Bahrain airshow.
The airline recently reinstated its signature A380 experiences, including the Onboard Lounge and Shower Spa, introducing additional health and safety measures. In early November, Emirates also restored its signature dining service across all classes while observing strict hygiene protocols. Customers can now enjoy multi-course meals and choose from a complimentary selection of beverages. Emirates’ award-winning inflight entertainment, ice, continues to add new content every month, and currently boasts over 4,500 channels.
For more information to book a journey on this special one-off A380, travellers can visit www.emirates.com/bh , travel agents or contact the local Emirates Sales Office.
The health and safety of our customers and employees remains our top priority. The Delta CareStandard encompasses more than 100 protective measures, such as sanitizing every flight, a comprehensive employee COVID testing program, and the use of industrial-grade HEPA filters that extract more than 99.99% of particles, including viruses. Read more about the Delta CareStandard.
Taking the Stress Out of Flying
Delta is making it easier to plan and book your next trip.
Delta launched a new interactive map on delta.com that gives customers the power to search, view and click-to-book their desired destination all in one place, giving full control and a better understanding of current travel restrictions and what to expect upon arrival.
The data is curated from government agencies and the International Air Transport Association to provide detailed insight into quarantine and testing requirements, travel forms and paperwork, local health information, local COVID-19 guidelines, and links to necessary forms and applications needed prior to travel.
In addition to a new trip planning tool, we’re offering greater flexibility if you ever need to change your plans, including:
No change fees for a U.S. domestic ticket or domestic award ticket, excluding Basic Economy fares.
No change fees for all domestic and international tickets purchased through Dec. 31, 2020, even if scheduled to travel next year.
Extending the use of travel credits through December 2022 for travel originally scheduled to depart before March 31, 2021 (if the ticket was purchased before April 17, 2020).
SpaceX is targeting Thursday, October 1 at 9:17 a.m. EDT for a Falcon 9 launch of 60 Starlink satellites from Launch Complex 39A (LC-39A) at Kennedy Space Center in Florida.
Falcon 9’s first stage previously supported launch of Crew Dragon’s first flight to the International Space Station with NASA astronauts onboard and the ANASIS-II mission. Following stage separation, SpaceX will land Falcon 9’s first stage on the “Of Course I Still Love You” droneship, which will be stationed in the Atlantic Ocean. One of Falcon 9’s fairing halves supported two previous Starlink launches.
The Starlink satellites will deploy approximately 1 hour and 1 minute after liftoff.
New safety initiatives will continue to be in effect for customers and employees
In coordination with state partners at the Pennsylvania Department of Transportation, beginning Monday, July 6, Amtrak is partially restoring full-lengthKeystone Service (New York – Philadelphia – Harrisburg) with one roundtrip between Harrisburg and New York in response to anticipated increased demand. Keystone Service train 640 will operate through to New York and train 653 will originate in New York and operate through to Harrisburg.
Modified Keystone Service includes nine weekday roundtrips and six roundtrips on weekends. Aside from the one additional roundtrip being added to New York, other Keystone Service trains will continue to temporarily operate between Philadelphia and Harrisburg only. Pennsylvanian (Pittsburgh – Philadelphia – New York) service was previously fully restored in June and includes one daily roundtrip operating normally between New York, Philadelphia and Pittsburgh.
Amtrak continues to take extra steps to keep train travel safe, including limiting bookings to less than half of capacity to maintain ample space for physical distancing onboard trains. All trains will be reserved to allow for physical distancing. Ticketing is now available on Amtrak.com, on Amtrak mobile apps or by calling 800-USA-RAIL.
“We are dedicated to doing everything possible to return service safely. We want everyone to feel comfortable as they navigate this new normal,” said Amtrak President and CEO Bill Flynn.
In addition to aggressive steps to disinfect stations and trains, additional Amtrak measures deliver a New Standard of Travel by including the following:
Face coverings: As part of Amtrak’s ongoing commitment to protect customers and front-line employees in response to the coronavirus pandemic, Amtrak is requiring that all customers in stations, on trains and Thruway Buses wear face coverings. The Centers for Disease Control and Prevention recommends the use of simple cloth face coverings or masks to slow the spread of the virus and prevent transmission.
Limiting bookings: We are limiting bookings on most trains to allow for more physical distancing in seating areas. Individuals traveling alone may use the seat next to them for personal belongings, while friends and family members will easily find seats together.
Air quality: All Amtrak trains are equipped with onboard filtration systems with a fresh air exchange rate every 4-5 minutes.
Cashless service: As an added measure to ensure the health and safety of our customers and employees, we are temporarily accepting only cashless payments in stations and on trains.
Physical distancing: Signage has been displayed at our busiest stations to indicate safe distances in high customer traffic areas such as waiting rooms, ticket offices, base/top of escalators, lounge entrances, etc. In addition, clear protective barriers have been installed at stations where there were no barriers.
Alstom has been awarded a contract by AB Transitio, Region Skåne through Skånetrafiken, Region Blekinge, Hallandstrafiken AB, and DSB SOV to equip a fleet of 77 X31 regional trains with ERTMS onboard train control system, with an option of an additional 34 trains. All trains will be ready by end of 2023. The contract is worth about 35 million euro.
The trains are running in the growing Öresund region in the South of Sweden, and Eastern Denmark.
Alstom will install a solution that features an integrated dual system enabling the trains to run on legacy lines equipped with ATC-2 system in Sweden, whilst being also able to run on lines newly equipped with the ERTMS Level 2 system both in Sweden and Denmark. Furthermore, the trains are also equipped to run on the existing ZUB 123 system in Denmark. The design of the dual system minimizes hardware equipment by sharing some on-board components, and the wheel sensors. Alstom is the ERTMS market leader and is currently delivering a similar solution in Norway on over 400 trains, to be completed in 2026.
“We are very pleased to deliver an onboard control system solution for AB Transitio and their fellow vehicle owners for Öresundstrafiken. This contract is a strategic win for Alstom in Sweden, where its longstanding international ERTMS experience now will be applied to a major part of the train fleet in southern Sweden,” said Björn Asplund, Managing Director of Alstom Sweden.
“To us, an updated and modern train fleet is important as we see a steadily increasing flow of passengers to a region that continues to grow. With a new digital signalling system, the trains will continue to provide a very safe railway service in the Öresund region”, says Stefan Kallin, CEO of AB Transitio.
The project will be delivered by Alstom Sweden together with Alstom center of excellence for ERTMS in Charleroi, Belgium. Installation design and supply chain will be performed by the Alstom team in Copenhagen, Denmark.
Alstom’s Atlas is the worldwide number one in on-board ERTMS equipment, representing 70% of the on-board systems in service in ERTMS Level 2. Today, across 20 countries, trains under Atlas supervision have covered over 150 million kilometers, including Deutsche Bahn’s ICE3 fleet recently equipped in Germany. Alstom has also delivered the first ERTMS Level 3 in commercial service in the world in Germany.
Seven-year contract will see fleet maintained by the train’s manufacturer, Alstom
Britain’s most iconic train fleet is to undergo a major refurbishment that will create scores of high-skilled engineering jobs and secure hundreds more roles throughout the UK.
In a boost to the manufacturing sector, all 56 electric Pendolino trains deployed on the West Coast Mainline will be overhauled in a seven-year deal worth approximately €755 million (£642 million) signed between the route’s new operator, Avanti West Coast, and Alstom which built the fleet.[1]
As well as covering a €150 million (£127 million) upgrade programme of the Pendolinos, which is believed to be the biggest train upgrade programme ever undertaken in the UK, the deal will see Alstom maintain them until 2026 alongside a new train fleet recently ordered from Hitachi.
The first of the revolutionary tilting Pendolino trains entered service on the London to Glasgow route in January 2003. The overhaul will focus on onboard facilities, with passengers benefitting from more comfortable seating, improvements to the shop, revamped toilets, better lighting, new interiors, and the installation of at-seat chargers and improved Wi-Fi throughout. Performance will also be improved through new maintenance programmes.
The deal will create 100 high-skilled roles, mostly based at Alstom’s Transport and Technology Centre in Widnes, with hundreds more existing engineering jobs secured at key depots in Glasgow, Liverpool, Manchester, Oxley and Wembley.
Liverpool City Region Metro Mayor, Steve Rotheram, said: “In the Liverpool City Region, we’re trying to create a fair and inclusive economy where local people benefit from investment. The Combined Authority have provided £3.4m in funding to help Alstom open their ground breaking facility in Halton. I’m really pleased that – because of this brand new facility – local people will benefit through jobs and apprenticeships for years to come through projects like this.”
Managing Director of Avanti West Coast, Phil Whittingham, said: “The Pendolino is an iconic passenger train and we’re delighted to be giving it a new lease of life. This deal will improve the experience of passengers and ensure the fleet can continue to serve communities up and down the west coast route in the years ahead.”
Nick Crossfield, Managing Director, Alstom UK & Ireland added: “Alstom are proud to have been trusted by First Trenitalia to maintain the Avanti West Coast fleet and upgrade the Pendolino trains. Over the last 15 years these trains have revolutionised travel for passengers, with faster and more frequent services.
“Passengers can now look forward to a new chapter in this story with Avanti West Coast, and with this contract in place, Alstom can look forward to investing even more in high quality jobs and apprenticeships as we deliver these improvements.”
Alan Lowe, CFO of Angel Trains which leases the fleet to Avanti West Coast, said: “The refurbishment of the Avanti West Coast fleet will dramatically improve passenger experience and create highly-skilled jobs in local communities, so we’re delighted to be supporting First Trenitalia and Alstom as this exciting project commences. Angel Trains is committed to investing in the modernisation of UK Rail and this transformative project will ensure that Pendolino trains reflect the evolving needs of today’s passengers and continue to be an iconic part of our railways.”
[1] Booked in the third quarter (Q3) of the 2019/2020 fiscal year.
Following the ceremonial opening of the first concourse to comprise Delta’s state-of-the-art terminal at LaGuardia Airport last month, all Delta Shuttle flights to Boston, Chicago, and Washington, D.C., will relocate to these new gates from Terminal C starting Nov. 16, 2019.
The spacious new concourse, which houses gates 92 through 98, features floor-to-ceiling views of Citi Field and Flushing Bay and dining options from favorite New York chefs and eateries.
“Our Shuttle customers are among the very first to experience Delta’s newest facility at LaGuardia, and we’re so excited for them to enjoy all of the amenities it has to offer,” said Ginny Elliott, V.P. — Delta’s LGA Operations. “Its modern design, spacious gate areas, and delicious dining offerings are sure to elevate the travel day for some of our most frequent fliers.”
Until the terminal’s centralized check-in lobby in the new headhouse opens (scheduled for early 2022), the new concourse will be accessible via a pedestrian walkway on the east side of Delta’s existing Terminal D. The security checkpoint in Terminal D is being expanded to support both concourses. Customers arriving into the new gates with checked bags will claim their bags in Terminal D baggage claim.
Volunteer wayfinders from Delta’s Peach Corps will be stationed at the airport throughout the week to assist customers.
The new concourse, a major milestone in Delta’s $4 billion redevelopment investment at LGA, opened on Oct. 29, to rave reviews and participation by Delta CEO Ed Bastian, New York Gov. Andrew Cuomo, Queens Borough President Melinda Katz, and representatives of the Port Authority of New York and New Jersey.
Shuttle customers will continue to have access to benefits including:
Check-in as close as 15 minutes prior to departure without bags or 30 minutes with checked bags
Boarding up to 5 minutes prior to departure
Consistent gates
Expedited security options via Clear and dedicated TSA PreCheck lanes
Complimentary onboard snacks and beverages
Weekday flights to Washington, D.C., operated by Delta Connection partner Republic Airline using E-170 and E-175 aircraft, will continue departing near the top of the hour beginning at 6 a.m. with 10 peak-day departures on the November schedule. Flights to Chicago, operated by Delta on mainline Boeing 717 aircraft, will continue to depart at 10 minutes past the hour beginning at 6:10 a.m. with 13 peak-day departures on the November schedule. And flights to Boston will continue departing near the top of the hour beginning at 6 a.m. with 17 peak-day departures on the November schedule. Boston flights are operated by a mix of Delta mainline B717 and A220 aircraft and Delta Connection partner Republic Airline using E-170 and E-175 aircraft.
