British Airways’ online sale of thousands of surplus stock not needed for its aircraft caused a stampede of buying from aviation enthusiasts and bargain-hunters.
In the first 24 hours, 5,000 purchases were made, with the website getting 250,000 page views. In the first four days, 1,900 six-packs of bread baskets were snapped up.
Meal trolleys were among the first to sell out. Items from the now-retired Boeing 747s in BA’s aircraft fleet were in big demand.
Trouble is, the sell-off seems to have been so popular it risks becoming a PR headache.
Emirates’ iconic flagship A380 landed at Queen Alia International (AMM) yesterday afternoon as the airline resumed the operations of its popular aircraft to Amman.
Customers can fly the Emirates A380 between Dubai and Amman three times a week on Wednesdays, Thursday and Fridays as part of the airline’s newly introduced expanded schedule of 10 weekly flights. The expanded schedule also includes flights EK 905 and EK 906. Emirates flight EK 905 departs Dubai at 22:15 and arrives in Amman at 23:40 local time. The return flight, EK 906 departs Amman at 01:45 and arrives in Dubai at 06:40 local time.
Timings have been scheduled to facilitate more effective onward connections to destinations in the United States such as well as vital connections to European points popular with Jordanian travellers.
Popular, the leading financial institution in Puerto Rico, and JetBlue (Nasdaq: JBLU), the largest airline in Puerto Rico, today unveiled their new partnership with the launch of two new credit cards for customers in Puerto Rico. As trusted brands on the island, both remain committed to the growth of Puerto Rico. With the new JetBlue Mastercard and the JetBlue Mastercard Eleva from Popular, every dollar gets cardmembers closer to traveling to the destination of their choice. Both cards provide an opportunity for customers to earn TrueBlue points – which never expire – even faster and on everyday purchases.
As an added benefit, both products offer a welcome bonus of either 5,000 or 25,000 TrueBlue points by meeting the purchase requirement during the first 90 days of opening the credit account. Both cards feature contactless technology that allows the customer to pay by bringing the credit card close to the Contactless Symbol of a payment terminal.
With this launch, the JetBlue Mastercard becomes the only travel card in Puerto Rico without an annual fee that allows customers to earn points for each purchase. JetBlue purchases will accumulate two TrueBlue points per $1 spent. All other purchases—groceries, restaurants, gasoline, etc.—accumulate one point per $1 spent.
The JetBlue Mastercard Eleva card, with a $99 annual fee, allows cardmembers to earn three TrueBlue points per $1 spent on JetBlue purchases and one point per $1 spent on all other purchases. This card also has additional benefits, such as a free checked bag for the cardmember and up to three travel companions when the card is used to purchase flights operated by JetBlue. It also provides a $100 annual statement credit on the purchase of a JetBlue Vacations package.
The TrueBlue loyalty program rewards members, regardless of their travel frequency. There are no blackout dates with all seats available for redemption, and points never expire. Members earn points for every dollar spent on the base fare for JetBlue-operated flights and bonus points by booking directly on jetblue.com, depending on the fare option selected. For more information regarding these products, interested parties may visit www.popular.com/jetblue.
Qantas is making it easier for Frequent Flyers to use their points on domestic and Trans-Tasman flights, as more travellers look closer to home for their next holiday.
For the rest of 2020, Classic Flight Reward seat availability will be increased by up to 50 per cent to the most popular destinations in Australia and New Zealand including Cairns, Sunshine Coast, Sydney, Queenstown and Auckland (when flights recommence).
To help regular flyers maintain their travel benefits, Qantas Frequent Flyer will also be giving tiered members Silver and above a one-off Status Credits bonus to compensate for reduced flying activity.
The increased availability and status support are part of a raft of initiatives from the loyalty program designed to give members more value from their upcoming holidays and the broader program.
Other program improvements include:
Extra Status Credits: To help our most frequent flyers maintain their benefits throughout travel restrictions, eligible Silver, Gold, Platinum and Platinum One members will automatically receive 50 per cent of the Status Credits they need annually to keep their tier. Members most impacted, such as those whose membership year started at the peak of travel restrictions, will also be eligible for additional monthly Status Credits support. Loyalty Bonus’ for members will now also count towards reaching or retaining Platinum One until 31 December 2021.
Better value on accommodation: The number of points required for Points Plus Pay Qantas Hotels bookings will decrease by 20 per cent effective immediately. For a limited time only members will also receive 5,000 points back when they book a minimum of 3 nights and on selected Qantas Luxury offers earn up to 125 bonus Status Credits when they book before Monday 31 August 2020.
Greater flexibility: To enable members to plan their holidays with more confidence, bookings made using points on Qantas Group flights will have any change or cancellation fees waived until 31 October 2020.
More Points Planes: Qantas Frequent Flyer will launch more Points Planes – exclusive flights for frequent flyer redemptions – to meet the pent-up travel demand of members and boost Australian tourism. Timings and destinations of the flights will be released over the coming months.
Improved digital experience: Qantas Frequent Flyers will soon have a new way to plan their holidays with points. ‘Dream Planner’, launching on 28 July 2020, uses real time data and notifications to keep members informed on reward seat availability and special offers to their preferred destinations.
Qantas CEO Alan Joyce said the changes were good news for members and for tourism.
“Australia is home to world-class destinations and Qantas is making it easier for frequent flyers to visit them,” Mr Joyce said.
“We’re adding more Points Planes and more reward seats to our most popular domestic destinations, because that’s where people will be holidaying for the rest of the year.
“We’re also helping our most loyal flyers maintain their travel benefits by giving them extra Status Credits in recognition of their long-term loyalty.”
Qantas Loyalty CEO, Olivia Wirth said Qantas Frequent Flyer is one of the most attractive loyalty programs in the world because it’s always evolving and innovating to meet the needs of its 13 million members.
“We’ve been listening to our Frequent Flyers closely over the last few months about how they feel about travel, where they want to go and how they want to use their points,” Ms Wirth said.
“What emerged was that despite what’s going on around the world, the notion of the dream trip is well and truly alive, they’re just looking a little closer to home.
“Qantas Frequent Flyers are some of the country’s biggest advocates for travel and this has been reflected in the number of bookings we’re seeing as travel restrictions ease.
“That’s why we’re continuing to invest in making our members’ travel dreams a reality with more choice, better value and greater flexibility.”
Fast facts:
Intention to travel for Frequent Flyers remains high at 90 per cent.
Majority of Qantas Points in the program are earned on the ground, this hasn’t changed.
Qantas Frequent Flyers typically save points over a long period of time for a big dream trip – travel still remains the number one preference to redeem points.
Qantas’ latest nationwide sale shows that Sydney-Brisbane, Melbourne-Sydney, Perth-Broome, Sydney-Cairns, Brisbane-Cairns as the most popular routes.
Hilton’s new elevated yet approachable brand is off to the races, breaking ground in Louisville, Kentucky less than 60 days after its launch
MCLEAN, Va. – Hilton (NYSE: HLT) today announced the start of construction of its very first Tempo by Hilton property, hosting a groundbreaking ceremony in Louisville, Kentucky’s trendy NuLu neighborhood. The 130-key, six-story hotel is located at 710 East Jefferson Street and is co-owned by First Hospitality and Weyland Ventures. This inaugural Tempo by Hilton property is slated to open in time for the 2021 Kentucky Derby.
Breaking ground less than eight weeks from the Tempo by Hilton brand launch, this milestone marks one of the shortest time periods from brand announcement to groundbreaking in Hilton history. Additionally, the brand continues to exhibit robust deal momentum, with more than 30 confirmed deals in cities including New York, Maui, Boston and Washington D.C., as well as an additional 40 deals in various stages of development.
“We’ve seen an incredible response from owners who are excited about Tempo by Hilton, and we are working together with them to bring this new offering to market in record time,” said Phil Cordell, SVP and global head of new brand development, Hilton. “The brand delivers a unique blend of elevated yet within reach offerings that have been specifically developed to appeal to the burgeoning class of modern achievers, and we believe that the NuLu neighborhood is exactly the kind of place where Tempo by Hilton will not only fit in but thrive.”
In line with the brand’s commitment to localized touches in each property, this first Tempo by Hilton groundbreaking saw brand representatives and local dignitaries gather for an exciting event that included nods to the historic Kentucky Derby with details such as a burst of rose petals that evoked the famous race also known as the “Run for the Roses”. The ceremonial groundbreaking was symbolized by the staking of a Tempo by Hilton flag into the property site ground.
“We are excited to be the first city in the world to welcome the Tempo by Hilton brand,” said Louisville Mayor Greg Fischer. “Our city’s economy is booming, with more than $15 billion in investment since 2014, more than 1,200 hotel rooms added in the past 18 months, and an additional 1,100 hotel rooms under construction. The Tempo by Hilton will add to that great economic vitality.”
Once open, the new Tempo by Hilton Louisville NuLu will offer a rooftop bar, allowing patrons to sip in style as they take in the surrounding skyline. The property will provide guestrooms that have been designed as welcoming treats with the brand’s signature Power Up and Power Down collections to assist guests with getting energized for the day or winding down for the night, as well as inviting public spaces, including flexible meeting space, a state-of-the-art fitness center, and surprising, uplifting artistic touches.
“As part of the next generation leading First Hospitality, a long-time Hilton partner, I’m beyond proud that we are breaking ground on the very first hotel of this next-generation brand,” said Sam Schwartz, VP of Asset Management for First Hospitality. “We couldn’t be more excited for this property to be going up in NuLu, a neighborhood known for its rich arts and culinary scenes.”
Thoughtfully designed with the modern achiever in mind, the new Tempo by Hilton Louisville NuLu will also provide complimentary coffee and tea via the in-lobby Fuel Bar, as well as a range of additional food and beverage options including an innovative café-style offering serving a variety of smoothies, lattes, breakfast sandwiches, bowls and more, limited market, and in-lobby bar specializing in both spirited and non-spirited craft cocktails.
Tempo by Hilton Louisville NuLu will participate in Hilton Honors, the award-winning guest loyalty program for Hilton’s 18 world-class brands. Hilton Honors members who book directly through preferred Hilton channels will have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount, and free standard Wi-Fi. Members can also enjoy popular digital tools available exclusively through the industry-leading Hilton Honors mobile app where Hilton Honors members can check-in, choose their room and access their room using Digital Key.
On March 1, 2020, Amtrak is launching a series of updates to provide customers more options for savings. Amtrak is offering deeply discounted tickets and reduced fares. Keep an eye out for a variety of new, ultra-low Saver Fares in cities including Orlando, Tampa and South Florida —making travel a breeze in the Sunshine State. Discounted Coach fares start at just $9 – a savings of up to 50% off the base fare. Look for more of these offers on March 2!
To make these lowered fares feasible, Amtrak is implementing a few more restrictions on tickets. In an effort to better fit each customer’s need, Amtrak is revising the following:
Saver Fares: Our most discounted fares offered with the most restrictions – including no changes, upgrades or cancelations 24 hours after purchase.
Value Fares: Our standard fare offered with some restrictions – a fee may apply for cancelations or changes made within 14 days of departure.*
Flexible Fares: Our fare with the most flexibility built-in – including the ability to make no-fee changes and receive a full refund up to the moment of departure.
All fares include an array of amenities that come with Amtrak – including downtown-to-downtown service, no middle seat, ample legroom, the ability to earn Amtrak Guest Rewards points and one of the most generous baggage policies in travel. The change fee will not be applied to multiride, Rail Pass, pass riders, group reservations, sleeping accommodations, Acela First Class/non-Acela Business class, Flexible Fares, Unreserved Coach, corporate, Amtrak Guest Rewards Select Executive members, government fare plans and the first change to a reservation made prior to March 1, 2020.
*The change fee will not apply to Value fares if the customer is adding to an existing reservation (booked prior to March 1) or upgrading on the same train and day as the original reservation.
Continued growth gives members more rewarding opportunities to experience luxurious destinations around the globe
Hyatt and Small Luxury Hotels of the World™ (SLH) today announced the ongoing expansion of their existing loyalty alliance, celebrating a milestone of over 300 participating SLH hotels around the world for World of Hyatt members to earn and redeem points and enjoy on-property benefits. Since launching in November 2018, this alliance has grown by 500 percent with the number of participating SLH properties in the World of Hyatt program for members to enjoy, and will continue to expand throughout 2020.
“Since launching this alliance, many members have shared their positive experiences when staying at participating SLH properties around the globe and enjoying valuable World of Hyatt loyalty benefits,” said Amy Weinberg, senior vice president, World of Hyatt. “This strategic alliance has grown at rapid pace and is a direct reflection of our commitment to caring for our members in more ways and places beyond our hotels. We remain focused on delivering unique experiences and exclusive benefits for members in order to enhance how they live and travel, and are thrilled that this alliance helps us meet our members in more locations globally.”
World of Hyatt members now have access to more than 300 of SLH’s luxury boutique hotels that offer new locations across growth markets for Hyatt, including:
Le Refuge de la Traye, a mountain retreat in the French Alps with newly renovated eco-luxury chalets set between lake and mountain in Les 3 Vallées ski region
Arima Hotel, a boutique hideaway in the Basque region of San Sebastián, Spain with leading authority in eco-friendly lodging that offers majestic views of the Miramón forest
Vista Palazzo Lago di Como, a 19th century Venetian-style Palazzo offering 18 palatial rooms and suites, known for its glamour and panoramic views of world-famous Lake Como
Ksar Char-Bagh in Morocco, a stunning Moorish palace in a Marrakech palm grove oozing opulence and tranquility with its Persian-style gardens and plunge pools
French CoCo, an all-suite Caribbean escape set on the beautiful island of Tartane, Martinique
The Reef by CuisinArt, a luxury beach resort in Anguilla nestled on the southerly shores of Merrywing Bay overlooking the beautiful coastline
“Our purpose at SLH is to perfectly match the world’s independent travelers with the most individual, intimate and intense hotel and travel experiences around the world,” said Jean-François Ferret, Chief Executive Officer, Small Luxury Hotels of the World™. “This strategic alliance has allowed us to significantly expand our brand awareness by sharing our distinct properties with more than 16 million World of Hyatt members. Our independently-owned hotels participating in this program have seen immediate results and the benefits of sharing their vision with World of Hyatt members.”
Since launching, the World of Hyatt and SLH alliance has added 27 new countries where World of Hyatt members can earn and redeem points, including places like Sweden, Laos, Turks & Caicos, Portugal, Kenya, Iceland, Belize, New Zealand, Belgium, Anguilla and many more. Additionally, hotels that are part of this exclusive relationship have seen a significant uptick in bookings, including Enso Ango Fuya II, The Sukhothai Shanghai, Hotel Eclat Taipei, Claris Hotel & Spa, and Hotel Éclat Beijing. World of Hyatt members of all tiers can take advantage of the following loyalty benefits when booking a participating SLH hotel through a Hyatt channel:
Earning and Redemption
World of Hyatt members earn five Base Points per $1 USD spent on eligible room revenue
World of Hyatt members will receive their standard tier Bonus Points on eligible room revenue spend (10 percent Discoverist, 20 percent Explorist, 30 percent Globalist)
Qualifying nights at SLH hotels will count toward earning World of Hyatt elite-tier status
World of Hyatt members can redeem points to use for free night awards on SLH hotel reservations; each SLH property has been categorized into Hyatt’s existing hotel award chart.
All World of Hyatt Credit Cardmembers will earn an additional four Bonus Points, for a total of nine World of Hyatt points, per $1 spent at participating SLH properties. Hyatt Credit Cardmembers will earn an additional three Bonus Points (U.S. only).
Member Benefits
Participating SLH properties will provide the following on-property benefits to all World of Hyatt members who book through Hyatt, regardless of status:
Complimentary Wi-Fi
Daily complimentary continental breakfast for two guests
Room upgrade (one category at check-in if available)
Early check-in (noon, based upon availability at check-in)
Late check-out (2:00pm, based upon availability at check-in)
SLH 3K Stay Promotion
To further celebrate the continued expansion of this relationship, World of Hyatt members can earn 3,000 Bonus Points for every eligible paid stay at participating SLH properties. To participate, travelers must:
Be a World of Hyatt member (enroll here – membership is complimentary)
Register for the promotion from December 10, 2019 through January 31, 2020 by visiting the promotion landing page on hyatt.com or through the Hyatt Global Contact Center in order to earn Bonus Points
Complete an eligible paid stay at any participating SLH hotel between December 10, 2019 and March 2, 2020.
For more information about World of Hyatt and SLH, please visit hyatt.com/SLH.
The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.
Addition of Alila Hotels provides World of Hyatt loyalty members even more places to earn and redeem points and connect to exclusive experiences across distinct hotels and resorts
CHICAGO (June 25, 2019) – Hyatt Hotels Corporation (NYSE:H) today announced the introduction of Alila Hotels into the World of Hyatt loyalty program beginning June 25, 2019. This program expansion allows World of Hyatt members to enjoy more unique stay options, the ability to earn and redeem points and enjoy in-hotel benefits at 16 participating Alila properties located throughout Asia, Southwest Asia and the U.S. This program addition quickly follows Hyatt’s November 2018 acquisition of Two Roads Hospitality and its recent integration of the Thompson Hotels and Joie de Vivre brands, with the Destination Hotels brand set to follow later this year.
16 Alila hotels are joining World of Hyatt beginning June 25, 2019 through July 16, 2019, including:
Ventana Big Sur – an Alila Resort – Big Sur, California (June 25)
Alila Solo – Solo (Surakarta), Central Java, Indonesia (June 25)
Alila Seminyak – Seminyak, Bali, Indonesia (June 25)
Studios at Alila Seminyak – Seminyak, Bali, Indonesia (June 25)
Alila Ubud – Gianyar, Bali, Indonesia (June 25)
Alila Villas Uluwatu – Uluwatu, Bali, Indonesia (June 25)
Alila Manggis – Karangasem, Bali, Indonesia (June 26)
Alila SCBD – Jakarta, Java, Indonesia (June 26)
Alila Diwa Goa – Salcette, Goa, India (July 15)
The Diwa Club by Alila – Salcette, Goa, India (July 15)
Alila Jabal Akhdar – Jabal Al Akhdar, Oman (July 15)
Alila Fort Bishangarh – Jaipur, Rajasthan, India (July 16)
Alila Anji – Anji, Zhejiang, China (July 16)
Alila Wuzhen – Jiaxing, Zhejiang, China (July 16)
“Following the additions of the Thompson Hotels and Joie de Vivre brands into World of Hyatt, we are thrilled to introduce Alila as the next former Two Roads brand to join the loyalty program,” said Amy Weinberg, senior vice president, World of Hyatt. “Alila is an award-winning brand known for its combination of innovative design and eco-luxury in unique locations, set apart by an unprecedented level of private space, crafted artisanship, personalized hospitality, and bespoke journeys. We are looking forward to offering our World of Hyatt members the opportunity to discover even more unique destinations and exclusive experiences at these remarkable properties while enjoying the rewards they’ve come to expect from World of Hyatt.”
Following the completion of the Alila Hotels integration on July 16, 2019, more than 40 hotels across the Thompson Hotels, Joie de Vivre and Alila brands will have joined World of Hyatt in many new destinations including Zihuatanejo, Mexico, Ubud, Bali, Indonesia, and more.
Exclusive Alila FIND Experiences
Additionally, as part of the Alila brand integration, World of Hyatt members will be able to participate in uniquely crafted, authentic experiences at participating Alila hotels and resorts through the FIND experience platform, all of which will align with Hyatt’s three landmarks of wellbeing: Feel, Fuel and Function. Available for members to redeem using points, these specially curated experiences will be focused on enhancing mind and body, through offerings like the Balinese Beauty Ritual at Alila Seminyak, Seminyak, Indonesia; Journey to Gastronomy at Alila Villas Uluwatu, Uluwatu, Indonesia; Payangan “Private Bali” Trekking to explore rice terraces and riverside views at Alila Ubud, Gianyar, Indonesia; and Snorkeling the Blue Lagoon in Bali at Alila Manggis, Karangasem, Indonesia.
Exclusive World of Hyatt Member Offer
To celebrate, members can earn 2,000 Bonus Points for their first
qualifying stay exploring each of the new brands for a total of up to
8,000 Bonus Points, plus a free night when they experience all four
brands this year. Eligible stays at participating hotels begin once each
property participates in World of Hyatt and are valid through December
31, 2019. No registration is required. Full terms for these offers are
below. These offers are combinable with other program offers, and are
part of World of Hyatt’s continued commitment to increasing rewarding
offerings for its global members.
