Tag: reduced (Page 2 of 4)

Mesa Air Group Reports Fourth Quarter, Full-Year 2020 Profit

December 9, 2020 / WIL BALDWIN

Mesa Air Group, Inc. (NASDAQ: MESA) today reported fourth quarter and full-year fiscal 2020 financial and operating results.

Mesa’s Q4 2020 results reflect net income of $11.4 million, or $0.32 per diluted share, compared to net income of $12.2 million, or $0.35 per diluted share for Q4 2019. Mesa Q4 2020 results include, per GAAP, the deferral of $7.8 million of revenue, all of which was billed and paid by American and United during the quarter and will be recognized over the remaining terms of the contracts. Mesa’s Adjusted EBITDA¹ for Q4 2020 was $44.6 million, compared to $50.8 million in Q4 2019, and Adjusted EBITDAR¹ was $54.2 million for Q4 2020, compared to $61.9 million in Q4 2019. For Q4 2020 revenue was $108.0 million, a reduction of $79.8 million (42%) from $187.8 for Q4 2019 primarily due to the reduced flying as a result of COVID-19. During the quarter Mesa recognized $40.8 million as an offset to wages and salaries related to the previously announced Payroll Support Program Agreement (“PSP”), which required Mesa to retain all of its employees.

Operationally, the Company ran a 99.8% controllable completion factor, compared to 99.0% in Q4 2019, and a total completion factor of 98.2%, which primarily includes weather, close-in capacity reductions driven by reduced demand, and other uncontrollable cancellations, compared to 96.9% in Q4 2019.

Full Year

Mesa reported net income of $27.5 million, or $0.78 per diluted share for the 2020 fiscal year, compared to net income of $47.6 million, or $1.36 per diluted share for the 2019 fiscal year. Excluding special items for both periods, adjusted net income¹ was $27.5 million or $0.78 per diluted share for the 2020 fiscal year, compared to $57.5 million or $1.64 per diluted share for the 2019 fiscal year. Mesa fiscal 2020 results include, per GAAP, the deferral of $23.8 million of revenue, all of which was billed and paid by American and United during the year and will be recognized over the remaining terms of the contracts. Mesa’s Adjusted EBITDA¹ was $163.3 million in fiscal year 2020, compared to $208.7 million in fiscal year 2019 and Adjusted EBITDAR was $212.1 million in fiscal year 2020, compared to $260.9 million in fiscal year 2019. For fiscal year 2020, revenue was $545.1 million, a reduction of $178.3 million (25%) from $723.4 million for fiscal year 2019, primarily due to the reduced flying as a result of COVID-19. During the year, Mesa recognized $83.8 million as an offset to wages and salaries related to the previously announced Payroll Support Program Agreement (“PSP”), which required Mesa to retain all of its employees as of April 20, 2020.

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¹ See Reconciliation of non-GAAP financial measures

Fiscal 2020 Q4 Highlights

– EPS of $0.32, Full Year $0.78

– Year-end cash increased by $34.5 million to $99.4 million

Recent Updates

– Amended capacity purchase agreement with American to operate 40 CRJ-900s for a five-year term

– Commenced cargo operations for DHL with two Boeing 737-400F

– Added 10 new E175 aircraft to our United fleet in November and December

– Entered into a $195 million loan under the CARES Act with the U.S. Treasury

Alstom to Provide Digital Train Control, Traffic Management and Electrification Infrastructure for the Rhine-Danube Rail Corridor

September 27, 2020 / WIL BALDWIN

– Alstom project value: 70 million EUR

– Travel time reduced to one hour on Sighisoara-Brasov section thanks to modernised infrastructure

– Alstom working on 75% of the 450 km currently in rehabilitation on the Romanian section of the European rail corridor

Alstom will provide digital train control, traffic management and electrification infrastructure as part of the rehabilitation and modernisation of Lot 2 (Apata-Cata) on the Sighisoara-Brasov section of the European Rhine-Danube rail corridor in Romania. Alstom’s share of the contract amounts to approximately €70 million. The Asocierea RailWorks consortium, of which Alstom is part, has signed the contract, with the project execution expected to last four years.

This project completes the previous one for Lots 1 and 3 of the same section, which was awarded to Asocierea RailWorks in March 2020. In total, Alstom will provide signalling and electrification works on the double line covering the railway distance of 128 kilometres – totalling more than 250 kilometres of modernized railway infrastructure – between Sighisoara and Brasov, two important touristic destinations in Romania.

The new project, totalling 28 kilometres of double railway line, includes the optimisation of the existing route by building tunnels to reduce travel time, as well as the modernisation of most of the old line, for passenger trains operating at up to 160 km/h. Alstom is directly responsible for the traffic management system, digital interlocking and ERTMS Level 2 deployment (ETCS Level 2 + GSM-R telecommunications system), passenger information systems as well as catenary upgrades and electric traction substations.

The most complex part in this project is the construction of two double tunnels (four tunnels in total, two per each direction) totalling almost 13 kilometres of double lines. In these tunnels, Alstom is responsible for an electro-ventilation system to compensate the lack of natural ventilation, along with a fire-proof system to ensure full traffic safety.

As with Lots 1 and 3 of the Sighisoara-Brasov section, for the upgrade of the catenary systems, Alstom will supply its OCS3 catenary solution for main lines.

Trains have been running between Brașov and Sighișoara since 1873. After completed rehabilitation, the train journey should take under one hour for the fastest trains, compared to 160 to 250 minutes at present.

Alstom has been active in ongoing rehabilitation works on the Romanian part of the Rhine-Danube Corridor since 2012 and now has five ongoing and two completed signalling and infrastructure projects on this section, covering over 75% of the distance of the 450 km currently in rehabilitation on the Romanian section of the European corridor.

The pan-European Rhine-Danube Corridor links the cities of Nuremberg-Prague-Vienna-Budapest-Curtici-Simeria-Brasov-Bucharest-Constanta. Through the rehabilitation programmes currently in implementation on the sections located on the Northern branch of the Romanian part of this Corridor, the traffic speed will increase to 160 km/h for passenger trains and to 120 km/h for freight trains.

Alstom is a global pioneer in the development and implementation of on-board digital train control equipment. ATLAS 200 is the Alstom’s ERTMS level 2 solution allowing trains to increase speed in perfectly safe conditions.

Air New Zealand Update Following Alert Level Announcement

August 24, 2020 / WIL BALDWIN

– Air New Zealand is supportive of today’s news mandating the wearing of masks or face coverings on public transport, including aircraft, from Monday 31 August due to Covid-19

Air New Zealand Chief Executive Officer Greg Foran says customers flying from Auckland have been required to wear masks while it has been at Alert Level 3 and it has been recommended for customers travelling from other ports.

“We will now start to review our domestic network and will be contacting customers who may be affected by the extension of current Alert Levels.

“We understand the impacts these disruptions cause to our customers and we’ll do our best to get our customers to where they need to be.”

Fare flexibility is still in place and the airline encourages those who no longer wish to fly to opt to hold their fare in credit through its online booking tool.

The airline has been operating a reduced domestic schedule to and from Auckland while it has been at Alert Level 3. The majority of the rest of Air New Zealand’s network has remained unchanged but with physical distancing in place.

More Rewards for Qantas Frequent Flyers as Travel Resumes

July 18, 2020 / WIL BALDWIN

Qantas is making it easier for Frequent Flyers to use their points on domestic and Trans-Tasman flights, as more travellers look closer to home for their next holiday.

For the rest of 2020, Classic Flight Reward seat availability will be increased by up to 50 per cent to the most popular destinations in Australia and New Zealand including Cairns, Sunshine Coast, Sydney, Queenstown and Auckland (when flights recommence).

To help regular flyers maintain their travel benefits, Qantas Frequent Flyer will also be giving tiered members Silver and above a one-off Status Credits bonus to compensate for reduced flying activity.

The increased availability and status support are part of a raft of initiatives from the loyalty program designed to give members more value from their upcoming holidays and the broader program.

Other program improvements include:

Extra Status Credits: To help our most frequent flyers maintain their benefits throughout travel restrictions, eligible Silver, Gold, Platinum and Platinum One members will automatically receive 50 per cent of the Status Credits they need annually to keep their tier. Members most impacted, such as those whose membership year started at the peak of travel restrictions, will also be eligible for additional monthly Status Credits support. Loyalty Bonus’ for members will now also count towards reaching or retaining Platinum One until 31 December 2021.

Better value on accommodation: The number of points required for Points Plus Pay Qantas Hotels bookings will decrease by 20 per cent effective immediately. For a limited time only members will also receive 5,000 points back when they book a minimum of 3 nights and on selected Qantas Luxury offers earn up to 125 bonus Status Credits when they book before Monday 31 August 2020.

Greater flexibility: To enable members to plan their holidays with more confidence, bookings made using points on Qantas Group flights will have any change or cancellation fees waived until 31 October 2020.

More Points Planes: Qantas Frequent Flyer will launch more Points Planes – exclusive flights for frequent flyer redemptions – to meet the pent-up travel demand of members and boost Australian tourism. Timings and destinations of the flights will be released over the coming months.

Improved digital experience: Qantas Frequent Flyers will soon have a new way to plan their holidays with points. ‘Dream Planner’, launching on 28 July 2020, uses real time data and notifications to keep members informed on reward seat availability and special offers to their preferred destinations.

Qantas CEO Alan Joyce said the changes were good news for members and for tourism.

“Australia is home to world-class destinations and Qantas is making it easier for frequent flyers to visit them,” Mr Joyce said.

“We’re adding more Points Planes and more reward seats to our most popular domestic destinations, because that’s where people will be holidaying for the rest of the year.

“We’re also helping our most loyal flyers maintain their travel benefits by giving them extra Status Credits in recognition of their long-term loyalty.”

Qantas Loyalty CEO, Olivia Wirth said Qantas Frequent Flyer is one of the most attractive loyalty programs in the world because it’s always evolving and innovating to meet the needs of its 13 million members.

“We’ve been listening to our Frequent Flyers closely over the last few months about how they feel about travel, where they want to go and how they want to use their points,” Ms Wirth said.

“What emerged was that despite what’s going on around the world, the notion of the dream trip is well and truly alive, they’re just looking a little closer to home.

“Qantas Frequent Flyers are some of the country’s biggest advocates for travel and this has been reflected in the number of bookings we’re seeing as travel restrictions ease.

“That’s why we’re continuing to invest in making our members’ travel dreams a reality with more choice, better value and greater flexibility.”

Fast facts:

Intention to travel for Frequent Flyers remains high at 90 per cent.
Majority of Qantas Points in the program are earned on the ground, this hasn’t changed.
Qantas Frequent Flyers typically save points over a long period of time for a big dream trip – travel still remains the number one preference to redeem points.
Qantas’ latest nationwide sale shows that Sydney-Brisbane, Melbourne-Sydney, Perth-Broome, Sydney-Cairns, Brisbane-Cairns as the most popular routes.

Air New Zealand to Resume Taupo and Timaru Services

May 18, 2020 / WIL BALDWIN

Air New Zealand will restart flights to and from Taupo and Timaru on 8 June.

The airline has started operating to the majority of its domestic ports with the country’s move to Alert Level 2.

Air New Zealand General Manager Networks Scott Carr says the airline has been encouraged by the customer response to its recently released schedule.

“We’re pleased to be able to restart both our Taupo-Auckland and Timaru-Wellington routes early next month and we know this news will be welcomed by these towns and their wider regions.

“Bringing Taupo and Timaru back into our domestic schedule means we’ll soon operate to all 20 of the domestic destinations we serviced pre COVID-19, albeit with reduced frequencies.”

Initially the airline will operate three return services a week between Taupo and Auckland on Monday, Wednesday and Friday as well as three return services per week between Timaru and Wellington also on Monday, Wednesday and Friday.

Additional frequencies will be reintroduced back into Air New Zealand’s domestic schedule as demand permits.

Flights are available to book now at www.airnewzealand.co.nz

CDB Financial Scraps Purchase of 29 Boeing 737 MAX Jets

April 20, 2020 / WIL BALDWIN

SYDNEY (Reuters) – China Development Bank (CDB) Financial Leasing Co said on Monday it had agreed with Boeing Co <BA.N> to cancel the purchase of 29 undelivered 737 MAX jets, adding to a string of recent cancellations of the grounded airplane.

The model has been grounded globally for more than a year following deadly crashes in Indonesia and Ethiopia.

“In light of evolving aviation market dynamics, we’ve been working together with Boeing over many months to re-calibrate our MAX orderbook to be in line with our long-term view of the market and related opportunities,” Xuedong Wang, chairman of CDB Financial unit CDB Aviation, said in a statement.

The lessor said it retained an order for another 70 of the planes that also have yet to be delivered.

Boeing recorded a total of 150 MAX cancellations in March, including 75 from Irish leasing company Avolon. Boeing remains in talks with regulators seeking approval to return the plane to service, but its customers have also seen a sharp fall-off in demand due to the coronavirus pandemic.

Boeing said in a statement it continued to partner with leasing company customers to help them balance their portfolios in a challenging market.

“As we work to return the 737 MAX to service, our focus remains on addressing our customers’ fleet needs while optimising the delivery of the more than 4,000 airplanes in our 737 backlog,” it said.

“As market conditions normalise, Boeing anticipates that lessors who have restructured or reduced their orderbooks will continue to add MAX aircraft to their portfolios through sale leaseback agreements with airlines,” the planemaker said. “Longer term we expect these lessors will again place orders for direct MAX purchases.”

CDB Financial Leasing said that all 737 MAX 10 jets still on order will be switched to the smaller 737 MAX 8 model, and 20 deliveries will be deferred to dates in 2024, 2025 and 2026.

(Reporting by Jamie Freed; additional reporting by David Shepardson in Washington Editing by Tom Hogue and Muralikumar Anantharaman)

A Boeing 737 Max aircraft is seen parked in a storage area at the company’s production facility in Renton

EasyJet Says Can Ride Out 9 Month Shutdown and Slow Recovery

April 18, 2020 / WIL BALDWIN

FILE PHOTO: EasyJet planes parked at Luton airport after the airline grounded its entire fleet

LONDON (Reuters) – EasyJet can survive a nine-month shutdown thanks to its measures to contend with the coronavirus crisis and is planning for a slow recovery, the British airline said on Thursday.

As airlines worldwide battle for survival after lockdowns and travel bans brought the sector to a virtual standstill, EasyJet announced a new fleet plan to manage its emergence from the enforced hibernation.

The UK-based company said it will start to shrink its fleet and the number of planes it operates will not reach pre-crisis levels until 2022, signalling that it does not expect a quick recovery for the industry.

“We’ve been able to adapt ourselves to reduced demand for the next couple of years, then have the flexibility to increase as demand picks up again,” Chief Executive Johan Lundgren told reporters.

The industry is split on how quickly the sector can recover. Lufthansa, plane manufacturers and airline body IATA have warned that it will be a slow process. EasyJet’s bigger low-cost rival Ryanair, meanwhile, has predicted a swift rebound in traffic.

Lundgren said that, while he does not expect the grounding of easyJet’s fleet to last nine months, the company would remain cash-positive even if that were the case and could survive for longer than that by seeking additional funding.

Among the steps it is taking, easyJet is in talks over the sale and leaseback of some planes to leasing companies, with expected proceeds of up to 550 million pounds ($687 million).

“Overall, the company has presented a very credible response to the crisis,” said Goodbody analyst Mark Simpson.

In addition to the deferral of new orders and non-renewal of leases, easyJet said it now plans to sell six aircraft.

The airline, however, has faced calls from its founder and biggest shareholder, Stelios Haji-Ioannou, to terminate its 4.5 billion pound order with Airbus for 107 new jets.

He escalated his row with management on Thursday, issuing a statement saying he planned to call for the removal of Lundgren as well as chairman John Barton at forthcoming meetings. He said Lundgren should not send money to Airbus for planes while running an “aircraft parking lot”.

CASH PILE

Through various funding initiatives, easyJet expects to generate total additional liquidity of about 1.85 billion to 1.95 billion pounds, leading to a notional cash balance of about 3.3 billion pounds.

Given the level of continued market uncertainty, the company said it is not possible to provide guidance for the remainder of the 2020 financial year.

However, it said winter bookings are well ahead of those at the same stage last year, with Lundgren adding that he expects there to be pent-up demand for holidays as people emerge from lockdown.

But travel restrictions are likely to ease slowly and easyJet will have to be flexible, the CEO said. “I don’t think this is going to be a case of let’s just open everything up,” he added.

Measures under consideration include disinfecting aircraft and steps to ensure social distancing on planes.

“We will clearly look to have the middle seat empty as we start,” Lundgren said. “I think that is actually what the customers would like to see.”

EasyJet shares were up 2.2% at 616 pence at 1207 GMT, having lost more than 50% year to date.

($1 = 0.8007 pounds)

(Reporting by Sarah Young; Editing by Kate Holton and David Goodman)

American Airlines Thanks Frequent Fliers with Extended Elite Status and Other Rewards

April 14, 2020 / WIL BALDWIN

American Airlines is recognizing the loyalty of AAdvantage® members by extending their elite status amid reduced travel related to the coronavirus (COVID-19). Changes include:

Extending elite status for AAdvantage members until Jan. 31, 2022.
Reducing elite status qualifications for 2020.
Extending Admirals Club® memberships purchased from American for 6 months.*
Introducing up to $400 special credits for future travel on American Airlines Vacations packages for elite members.**
Every dollar spent on an eligible AAdvantage co-branded credit card through the end of 2020 will count for one mile toward Million Miler℠ status.
Award reinstatement fees waived for travel through September 2020.

“We are grateful to our AAdvantage members and want to show them that loyalty is a two-way street,” said Bridget Blaise-Shamai, Vice President of Customer Loyalty & Insights and President of the AAdvantage program. “When people are ready to fly again, we will be there to help them reconnect with loved ones, friends and colleagues.”

Extended AAdvantage elite status

AAdvantage members will automatically receive an extension of their current elite status through Jan. 31, 2022. These updates will be reflected in member accounts in a few weeks.

Admirals Club membership extension

Admirals Club memberships and One-Day Passes purchased from the airline will be automatically extended for 6 months beyond their expiration date as part of American’s effort to care for customers.*

American Airlines Vacations credit

Elite members will also receive a special credit up to $400 to use toward an American Airlines Vacations package, giving customers something to look forward to when travel resumes. Customers can receive the credit when they call American Airlines Vacations to book a trip. Members can learn more by visiting aa.com.**

Making it easier to earn elite status

Lowered elite qualification requirements

The airline has lowered AAdvantage elite qualification requirements for all of 2020. AAdvantage members will achieve status more easily during the current elite qualifying year through lower Elite Qualifying Dollar (EQD), Elite Qualifying Mile (EQM) and Elite Qualifying Segment (EQS) requirements.

Reduced qualifications for Executive Platinum rewards

Members who qualify for Executive Platinum status previously received a choice of one reward upon reaching 150,000, 200,000 and 250,000 EQMs. Lowered EQM requirements in 2020 will now make these rewards more attainable.

The above changes will take effect by May 15, 2020.

$1 spent on eligible AAdvantage credit cards equals 1 mile toward Million Miler status

For all Citi®/AAdvantage and AAdvantage Aviator® products, as well as select AAdvantage credit cards outside of the United States, every dollar spent on net purchases that post to your AAdvantage account between May and December 2020 will count as one mile toward Million Miler status.

Making travel more flexible

Waived award reinstatement fees for travel

The airline is also giving members more flexibility with waived reinstatement and change charges for awards booked by May 31, 2020 for travel through September 30, 2020.

Award travel ticketed on or after June 1, 2020 will include free changes if made at least 60 days in advance. A new variable fee structure based on elite status and days before departure will apply to any changes made fewer than 60 days in advance:

More information about these updates is available on aa.com. Customers and AAdvantage members with questions about other actions regarding COVID-19 should visit www.aa.com/coronavirus.

*The membership extension applies to all active members as of March 1, 2020. New annual Admirals Club memberships purchased between March 1 and May 31, 2020 will also be extended for 6 months beyond the normal 12 months. For Admirals Club One-Day Passes, the extension applies to any unused passes with an expiration date between March 1, 2020 and May 31, 2021.

**Terms and conditions apply. Note only U.S. point of origin bookings.

Hawaiian Airlines to Focus on Critical Flights and Cargo Service

March 26, 2020 / WIL BALDWIN

Airline to serve San Francisco and Los Angeles daily
American Samoa weekly starting in April

Hawaiian Airlines is reducing its April flight schedule due to the COVID-19 pandemic with a commitment to continue offering its guests and cargo customers essential service within the Hawaiian Islands and between Hawai‘i and California and the U.S. territory of American Samoa.

The airline will maintain a reduced but still robust schedule of Neighbor Island flights, while bolstering all-cargo service to ensure goods continue to reach communities statewide.

“As Hawai‘i’s airline, we understand that our operation is essential to the state. We serve both guests who rely on us for important travel and the transportation of critical cargo,” said Hawaiian Airlines President and CEO Peter Ingram. “This has been the hallmark of our mission for 90 years and our dedication to our guests remains unchanged as we look to overcome this global crisis together.”

Starting Sunday, Hawaiian’s long-haul transpacific network will consist of one daily nonstop flight between Honolulu (HNL) and Los Angeles (LAX) and San Francisco (SFO), and one weekly flight connecting Hawai‘i to its Pacific island neighbor of Pago Pago, American Samoa (PPG). All routes will be operated with wide-body Airbus A330 aircraft.

The California routes present cargo opportunities to help maintain service for shippers affected by the reduction in passenger flights due to the state of Hawai‘i’s mandatory 14-day quarantine for overseas arrivals starting tomorrow in an effort to prevent the spread of COVID-19. The HNL-PPG route maintains vital service for the territory of American Samoa.

Guests traveling on Hawaiian’s Neighbor Island network will continue to enjoy convenient options throughout the day with 41 daily roundtrip flights scheduled for April. From Honolulu there will be 38 daily flights, including 13 to Maui, eight to Kona, seven to Kaua‘i, six to Hilo, and two each to Lāna‘i and Moloka‘i. From Maui there will be one roundtrip each to Hilo, Kaua‘i and Kona in addition to Honolulu service.

Hawaiian’s schedule reductions for April resulted from the state of Hawai‘i’s quarantine entry restriction and the ensuing drop off of travel to and from the islands. Hawaiian is operating its regularly scheduled long-haul flights through today before it begins suspending routes tomorrow.

Meanwhile, Hawaiian has expanded interisland cargo service to facilitate the movement of essential goods ranging from food to medical equipment and machinery.

On March 3, a fleet of all-cargo ATR-72 aircraft operated by ‘Ohana by Hawaiian began offering flights five days a week between Honolulu and Kahului (OGG) on Maui and Kona (KOA) on the western coast of the Island of Hawai‘i. The new routes add to all-cargo service launched in summer of 2018 between HNL and Līhu‘e (LIH) on Kaua‘i and Hilo (ITO) on the eastern coast of the Island of Hawai‘i.

Hawaiian also utilizes its Boeing 717 passenger fleet to carry critical, time-sensitive cargo like pharmaceuticals and Blood Bank of Hawai‘i shipments.

Hawaiian is still experiencing an unprecedented volume of calls from guests and respectfully asks that only those with immediate travel needs contact the airline for assistance. Options to reach Hawaiian’s reservations team, to make online changes to tickets, and to see a list of travel waivers are available at Hawaiian’s COVID-19 hub.

The airline also explains how it is keeping employees and guests safe by disinfecting aircraft and airport spaces, modifying boarding processes to prevent congestion at the gate, and adjusting in-flight services such as by distributing disposable sanitizing wipes.

Air Canada Provides Update on Ongoing COVID-19 Response

March 19, 2020 / WIL BALDWIN

Air Canada said today that it will gradually suspend the majority of its international and U.S. transborder flights by March 31, 2020 in response to decisions by national governments, including Canada and the United States, to close borders and restrict commercial aviation as a result of the COVID-19 crisis. Subject to further government restrictions, the airline intends to continue to serve a small number of international and U.S. trans-border destinations from select Canadian cities after April 1, 2020. The airline also intends to continue serving all provinces and territories of Canada after that date, albeit with a significantly reduced network.

All schedule changes can be found at www.aircanada.com.

International and U.S. transborder services

In order to facilitate the continued repatriation of citizens to their home countries, including Canadians back to Canada, and to support the essential movement of needed goods and cargo during the crisis, Air Canada intends to continue to operate a limited number of international “air bridges” between one or more of its Canadian hubs and the cities of London, Paris, Frankfurt, Delhi, Tokyo and Hong Kong from April 1 until at least April 30. This will reduce its international network from 101 airports to six.

As to U.S. transborder services, given the decision by the U.S. and Canadian governments today, from April 1, Air Canada will reduce its transborder network from 53 airports to 13, subject to further reductions based on demand or government edicts. The cities with continued service will be: New York (LGA and EWR), Boston, Washington, D.C. (IAD and DCA), Chicago, Houston, Seattle, San Francisco, Los Angeles, Denver, Orlando and Fort Lauderdale.

Domestic Canada network

Air Canada intends to continue to serve all provinces and territories of Canada, reducing its domestic network from 62 airports to 40 through a reduced network during the period April 1 to 30, subject to further reductions based on demand or government edict.

For information on Air Canada’s schedule beginning April 1, 2020 please see www.aircanada.com.

“The restrictions on travel imposed by governments worldwide, while understandable, are nonetheless having a cataclysmic effect upon the global airline industry. Our immediate focus is on ensuring the safety and well-being of our employees, customers and communities. At the same time, we are exploring with the Government of Canada possibilities to maintain essential operations to enable as many Canadians as possible to return to Canada, and to support other vital transport needs, including the shipment of goods and cargo during the crisis as required in any state of emergency. We are working around the clock to deal with the impact for our customers and our business of the various travel restrictions that are being made by governments at unprecedented speed without advance warning. We will also look at helping Canadians to return home by operating a limited number of charters from international destinations and exploring with the Government of Canada avenues in this regard. We will provide updates as details are finalized,” said Calin Rovinescu, President and Chief Executive of Air Canada.

For Affected Customers

The airline will gradually suspend some of its scheduled flights between now and March 31 as demand for Canadians to return to Canada from a number of destinations reduces. Please check Air Canada’s website for details given the rapidly evolving situation.

Affected customers, including those with Air Canada Vacations packages, whose flights are cancelled will receive a full credit valid for 24 months. There is no requirement to contact Air Canada as customers will be contacted directly.

The airline has also put in place temporary, one-way fares to Canada to enable customers abroad to return home. Customers seeking to contact Air Canada are advised that contact centre wait times are elevated, so the airline has put in place a number of self-service tools to enable customers to manage their travel online. For more information please consult our COVID-19 webpage at www.aircanada.com.