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Wizz Air Partners With Sabre to Leverage Intelligent Planning

LONDON and SOUTHLAKE, Texas, Dec. 4, 2019 /PRNewswire/ — Wizz Air (PNK: WZZAF) Europe’s greenest airline and leading low cost carrier in Central Eastern Europe, has selected Sabre Corporation (NASDAQ: SABR), the leading technology provider to the global travel industry, as a strategic partner to enhance its network planning and scheduling technology. With this new agreement, Wizz Air joins a portfolio of more than 80 airlines that have implemented Sabre’s leading technology to optimize complex schedule and slot management processes.

Sabre has a strong reputation in driving results through its intelligent planning and scheduling solutions. Empowering collaborative and intelligent decision-making, Sabre AirVision Schedule Manager helps airlines build and deliver robust, accurate and operationally feasible schedules across their networks. This proven solution has helped airlines achieve up to 9% incremental operating profit and up to 12% increase in productivity.

Wizz Air has implemented Sabre AirVision Slot Manager and Schedule Manager, equipping it with the right mechanisms to reduce the risks of losing valuable historic slot rights, while enabling increased productivity and a fast response to rescheduling.

“Adopting the right planning and scheduling technology has a significant impact on revenue optimization and cost reduction, as well as running a robust and efficient operation,” said George Michalopoulos, chief commercial officer at Wizz Air. “Sabre’s end-to-end planning and scheduling suite provides Wizz Air with the intelligence and flexibility needed to deploy optimized schedules.”

Sabre’s agreement with Wizz Air reflects its ongoing investment in creating technology solutions that are perfectly adapted to the requirements of different airline business models. With a customer community that includes a portfolio of airlines in the network, low-cost and ultra-low-cost categories, Sabre is consistently driving innovation through its partnerships.

“Wizz Air has a solid and ambitious plan for profitable expansion, and therefore needed a strong technology partner,” said Alessandro Ciancimino, vice president sales Europe, Travel Solutions, Sabre. “Sabre’s suite of technology helps airlines to get schedules to market faster, rapidly respond to market conditions in real time, and more efficiently manage a growing network of routes – which will help it position itself competitively, and differentiate itself among increased competition.”

About Sabre Corporation
Sabre Corporation is the leading technology provider to the global travel industry. Sabre’s software, data, mobile and distribution solutions are used by hundreds of airlines and thousands of hotel properties to manage critical operations, including passenger and guest reservations, revenue management, flight, network and crew management. Sabre also operates a leading global travel marketplace, which processes more than US$120 billion of global travel spend annually by connecting travel buyers and suppliers. Headquartered in Southlake, Texas, USA, Sabre serves customers in more than 160 countries around the world.

About Wizz Air
Wizz Air, the largest low-cost airline in Central and Eastern Europe, offers more than 700 routes from 25 bases, connecting 152 destinations across 44 countries. A team of more than 5,000 aviation professionals delivers superior service and very low fares making Wizz Air the preferred choice of 38 million passengers in the past 12 months. WIZZ operates an all-Airbus fleet of 120 aircraft. Its A320s are equipped with 180 seats, its A321s with 230 seats and its A321neo aircraft with 239 seats. According to the latest data of the Swiss airline intelligence provider CH-Aviation, Wizz Air has one of the youngest airline fleets in the world.

Spirit Airlines Looking at Airbus and Boeing Planes for Growth, Debuts WhatsApp

LAS VEGAS (Reuters) – Spirit Airlines <SAVE>, a fast-growing, low-cost U.S. carrier that flies an all-Airbus SE <EADSY> fleet, is looking at both the Airbus A321neo and a larger Boeing Co <BA> aircraft to fuel its growth, Chief Executive and President Ted Christie said on Monday.

“The A321neo is certainly something we’re looking at, but we’re also in conversations with Boeing about their larger airplane too, so it’s all on the table,” Christie said at an aviation conference.

(Reporting by Tracy Rucinski; Editing by Steve Orlofsky)

MIRAMAR, Fla., Aug. 26, 2019 (GLOBE NEWSWIRE) — Spirit Airlines, the fastest growing airline in the United States, continues its commitment to invest in the Guest experience with an industry-leading technology to connect with its Guests via the messaging application WhatsApp. Beginning in September, the technology, powered by global conversational commerce solutions provider LivePerson, will open a new direct line of communication between Spirit’s English and Spanish-speaking Guest Relations and Reservations teams and the millions of Spirit Guests in the United States, the Caribbean, and Latin America, who already use WhatsApp every day.

“We launched this service to better connect with our Guests, both domestically and abroad, as many have told us that they would rather communicate on a familiar and convenient service like WhatsApp,” said Bobby Schroeter, Vice President of Sales & Marketing at Spirit Airlines. “We know WhatsApp is incredibly popular in the United States, but also in the more than two dozen destinations we serve in the Caribbean and Latin America. From travel updates to adding a bag to your reservation, this new messaging service allows Guests to communicate with us in English and Spanish and to opt in to WhatsApp messaging. It is all part of our goal to elevate and improve our Guest experience.”

The launch of WhatsApp support comes as a direct result of Spirit’s new partnership with LivePerson, a global leader in conversational commerce solutions. Beyond WhatsApp, the partnership also makes it possible for Spirit Guests who call to get immediate support by opting to begin a messaging conversation with Spirit representatives instead. 

These new Guest solutions will also leverage LivePerson’s new AI-powered Maven Assist capability, which recommends the optimal next actions for human agents to take, including surfacing content or suggesting virtual assistants capable of responding to a Guest’s intent. Guests will still retain the ability to message with a live representative at any time during the process to address questions, comments and situations that are best suited for a live specialist.

“We’re excited to enable this new connection for America’s fastest growing airline, providing a powerful, engaging way for Guests to connect with Spirit on their own time,” said Rick Winnard, Global Head of Gainshare Programs at LivePerson. “Guests want to be able to ask questions, add products, and get immediate help without waiting, and with Spirit we’re making it possible for them to do so in the messaging channels they prefer.”

In addition to new WhatsApp and messaging support, Spirit will continue to serve its Guests via its social media channels, on Twitter and Facebook.  Over the past two years, Spirit has heavily invested in the Guest experience touching all aspects of the journey, including on-time performance, Guest care technology, and in-flight products.

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