Tag: response (Page 2 of 4)

Emirates Ups A380 Deployment, Adding UK and Russia Services

November 18, 2020 / WIL BALDWIN

Emirates announced plans to operate its popular A380 aircraft four times a day to London Heathrow from 27 November and six times a week to Manchester from 2 December, and to deploy additional A380 services to Moscow from the current two-a-week, to a daily service from 25 November.

Emirates will also increase flights to Birmingham and Glasgow from the current four-a-week to daily services at both cities, from 27 November and 1 December respectively. Emirates’ services to Manchester will increase from the current eight-a-week to 10 flights per week from 1 December, of which six will be served by an Emirates A380 and four with a Boeing 777-300ER. At London Heathrow, Emirates’ current twice daily A380 and once daily Boeing 777 flights will become four daily A380 services from 27 November.

These represent a significant expansion of Emirates services to the UK, following the recent establishment of the UK-UAE air travel corridor which has led to increased demand. Under the air travel corridor, travellers entering the UK from the UAE will not longer be required to quarantine, which is a boon for travellers, and speaks to the UAE’s rigorous and effective pandemic response. In the other direction, UK travellers heading to Dubai can opt to do their COVID-19 PCR tests 96 hours in advance of their flight, or to do the test on arrival in Dubai, adding to the ease of travel.

Emirates’ enhanced services to Moscow will also meet increased demand from travellers seeking to holiday in Dubai, or at popular island destinations within easy reach through Dubai, such as the Maldives.

Dubai is open for international business and leisure visitors. From sun-soaked beaches and heritage activities to world class hospitality and leisure facilities, Dubai offers a variety of world-class experiences for visitors. In 2019, the city welcomed 16.7 million visitors and hosted over hundreds of global meetings and exhibitions, as well as sports and entertainment events. Dubai was one of the world’s first cities to obtain Safe Travels stamp from the World Travel and Tourism Council (WTTC) – which endorses Dubai’s comprehensive and effective measures to ensure guest health and safety.

Flexibility and assurance: Emirates’ booking policies offer customers flexibility and confidence to plan their travel. Customers who purchase an Emirates ticket for travel on or before 31 March 2021, can enjoy generous rebooking terms and options, if they have to change their travel plans. Customers have options to change their travel dates or extend their ticket validity for 2 years.

COVID-19 PCR testing: Emirates customers who require a COVID-19 PCR test certificate prior to departure from Dubai, can avail of special rates at clinics across Dubai by simply presenting their ticket or boarding pass. Home or office testing is also available, with results in 48 hours.

Free, global cover for COVID-19 related costs: Customers can now travel with confidence, as Emirates has committed to cover COVID-19 related medical expenses, free of cost, should they be diagnosed with COVID-19 during their travel while they are away from home. This cover is immediately effective for customers flying on Emirates until 31 December 2020, and is valid for 31 days from the moment they fly the first sector of their journey. This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates destination. For more details: www.emirates.com/COVID19assistance

Health and safety: Emirates has implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air, including the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers. For more information on these measures and the services available on each flight, visit: www.emirates.com/yoursafety

Tourist entry requirements: For more information on entry requirements for international visitors to Dubai visit: www.emirates.com/flytoDubai

Delta Air Lines Wins Record 10th Business Travel News Award

November 16, 2020 / WIL BALDWIN

For the 10^th year in a row, corporate travel professionals have named Delta the No. 1 airline in the annual Business Travel News Airline Survey, with significant improvements over the airline’s already-leading 2019 scores.

The survey asks corporate travel professionals to rank airlines on a number of important attributes, from customer service to distribution. This year, the survey also asked participants to rank how well each airline responded to the COVID-19 pandemic, including overall response, effective communication and flexibility. Delta earned its top marks for pandemic response, customer service and communication, while also improving its score substantively in all other categories. Again this year, Delta led in all categories, and is the only airline to sweep all categories for seven consecutive years.

Delta is the only airline in survey history to win 10 consecutive times, thanks to its industry-leading employees.

“It’s always an honor to earn our customers’ trust and respect, but to receive this award in 2020 – when the stakes have never been higher – is incredibly gratifying,” said Delta CEO Ed Bastian. “In the face of historic challenges, we’ve stayed true to Delta values and have put our employees and our customers first. This recognition tells us we’re on the right path, and I could not be more thankful or more proud of the Delta team.”

Delta’s actions in 2020, including many steps we’ve taken to respond to the COVID-19 crisis, have been guided by the airline’s “listen, act, listen” approach, which includes hearing customer feedback, taking action and then listening to make sure we got it right.

Based on survey feedback, some of the actions Delta customers have most valued in 2020 include:

– Blocking middle seats through Jan. 6, 2021 to provide space for safer travel

– Unparalleled service from Delta’s corporate sales team and employees throughout operation

– Providing constant communication to corporate customers, including personalized airport tours and Corporate Customer Town Halls so attendees could hear directly from Delta leaders and partner medical experts

– Rigorous mask compliance and more than 100 layers of safety via the Delta CareStandard

– Flexibility, from offering industry-leading flexibility to plan, re-book and travel to eliminating change fees to being the first airline to extend Medallion status and offer extensions for Delta Sky Club Memberships

Business Travel News is the leading global source of business travel information and intelligence, reaching more than 44,000 corporate executives who are responsible for setting travel policy, managing and buying business travel/meetings for their companies.

Emirates SkyCargo Introduces Airbus A380 ‘Mini-Freighter’ Charter Operations

November 12, 2020 / WIL BALDWIN

– Air cargo carrier responding to market demand for additional cargo capacity

– Demonstrates agility and innovation in business response to the pandemic

Emirates SkyCargo has started utilising its Airbus A380 aircraft on select cargo charter operations to transport urgently required cargo across its network. The first dedicated Emirates A380 ‘mini-freighter’ successfully transported medical supplies between Seoul and Amsterdam via Dubai.

Working collaboratively with the Engineering and Flight Operations teams within Emirates, the air cargo carrier has optimised the cargo capacity of the Airbus A380 to safely transport around 50 tonnes of cargo per flight in the bellyhold of the aircraft.

Emirates SkyCargo has introduced dedicated cargo operations on the A380 aircraft in response to the surge in the demand for air cargo capacity required for the urgent transportation of critical goods, including medical supplies for combatting COVID-19 in regions experiencing a second wave of the pandemic.

Emirates SkyCargo is working on further optimising the capacity of its Airbus A380 aircraft through measures such as seat loading of cargo and has planned more dedicated cargo flights on aircraft for the month of November.

A leading player in the global air cargo industry with a destination network spread across six continents, Emirates SkyCargo has continued to introduce innovative cargo solutions in line with rapidly evolving market conditions since the start of the COVID-19 pandemic.

The freight division of Emirates offers a variety of options for cargo capacity and connectivity to best match its customers’ requirements. Emirates SkyCargo operates dedicated cargo flights on its Boeing 777-F and its Boeing 777-300ER aircraft including 14 modified Boeing 777-300ER passenger aircraft with seats removed from Economy Class for additional cargo volume.

Through its responsiveness and agility, the air cargo carrier has been able to maintain the flow of essential goods and trade across international markets during the pandemic, often providing a much required helpline to communities around the world.

Taking a lead in the supply chain for the global distribution of a COVID-19 vaccine, Emirates SkyCargo announced recently that it set up the world’s largest EU GDP compliant airside hub in Dubai dedicated for the COVID-19 vaccine. In addition to world-class fit for purpose infrastructure for the storage of the vaccine, the facility would also be able to offer value added services such as repackaging, re-icing and redistribution of the vaccine. The air cargo carrier has also set up a rapid response team to coordinate requests for the movement of the vaccine.

Emirates SkyCargo currently offers cargo capacity on scheduled flights to 135 destinations across the world.

Emirates SkyCargo Sets Up Largest GDP Compliant Air Cargo Hub

October 25, 2020 / WIL BALDWIN

Emirates SkyCargo is stepping up its readiness to handle the logistical complexities of distributing a potential COVID-19 vaccine globally by creating the world’s first dedicated airside cargo hub for the vaccine in Dubai. The air cargo carrier is taking a global leadership position by announcing that it will be re-opening its Emirates SkyCentral DWC cargo terminal in Dubai South to serve as a dedicated anchor hub for cold chain storage and distribution of the vaccine.

Watch a video about Emirates SkyCargo setting up the world’s largest GDP compliant airside hub for COVID-19 vaccine distribution.

The freight division of Emirates has also set up a dedicated rapid response team to coordinate requests from the various partners involved in the international vaccine distribution ecosystem and to streamline the carrier’s response to vaccine transportation requests.

Click the link below to read the full story!

https://www.emirates.com/media-centre/covid-19-response-emirates-skycargo-to-set-up-the-worlds-largest-gdp-compliant-air-cargo-hub-in-dubai-for-global-distribution-of-covid-19-vaccine/

Leonardo Joins Adelaide’s Lot Fourteen Space Precinct

September 17, 2020 / WIL BALDWIN

– Partners with SmartSat CRC

Leonardo commits to the South Australian space ecosystem establishing a foothold for its space service business – through its subsidiary e-GEOS – in partnership with SmartSat CRC. e-GEOS is a joint venture between Telespazio – Leonardo’s subsidiary – and the Italian Space Agency.

The news was warmly welcomed by the local community and by the Premier of South Australia Hon. Steven Marshall who recently welcomed Leonardo at Lot Fourteen. “South Australia is the defence and space capital of the Country and it’s fantastic to see another incredible international company choosing South Australia to do business” he commented. “The strong interest being shown by major national and international players is a coup for South Australia and is further evidence that Lot Fourteen is a magnet for business and jobs. The addition of Leonardo to Lot Fourteen cements my governments strong commitment to create a once in a generation hub that will generate thousands of jobs for South Australians now and into the future.” Hon. Marshall stated.

As a dominant worldwide supplier in the space sector, Leonardo aims to collaborate with the Australian space industry to stimulate local growth and competitiveness in global markets.

In 2019, Leonardo Australia through the involvement of e-GEOS (a joint venture between Telespazio – Leonardo’s subsidiary – and the Italian Space Agency), became a supporting partner of Adelaide-based space Cooperative Research Centre SmartSat CRC. Leonardo Australia’s partnership with SmartSat is a key driver in the company’s strategy to grow its presence in the space industry within the Oceania region and to develop joint research and commercialisation opportunities. As prominent provider of the European Copernicus program, e-GEOS supports rapid security and disaster response operations all over the world, including providing Australian fire authorities rapid mapping during recent bushfires.

Leonardo Australia is the regional subsidiary of Leonardo, a global top ten high technology Defence and Space company with annual revenues of 23 bn AU$.

Mr George Coulloupas of Leonardo Australia (Business Development Manager – Space) is leading Leonardo Australia’s Space Line of Business based at Lot Fourteen. George has extensive Australian-based experience in start-up innovation, space-derived service commercialisation and primary.

Embraer Adjusts Corporate Structure in Response to COVID-19 and Boeing Deal Collapse

September 6, 2020 / WIL BALDWIN

Embraer announced today a 4.5% adjustment to its global workforce, which corresponds to approximately 900 employees in Brazil. The measure stems from the impacts caused by the COVID-19 pandemic on the global economy and the cancellation of the company’s partnership with Boeing. The objective is to ensure Embraer’s sustainability and engineering capacity.

The pandemic particularly affected Embraer Commercial Aviation, which experienced a 75% reduction in aircraft deliveries during the first half of 2020 as compared to the same period last year.

The situation worsened as a result of the duplication of structures associated with the carve out of the company’s commercial aviation business in preparation for the partnership which was terminated at the initiative of Boeing, as well as the expectation that the air transport sector will not recover in the short- or medium-term.

Since the beginning of the pandemic, Embraer has adopted a series of measures to preserve jobs, including collective vacations, reduced working hours, furloughs, paid leave, and three voluntary dismissal plans (VDP). The company has also reduced face-to-face work at its industrial plants with the aim of ensuring the health of employees and business continuity. Around 1,600 employees chose to participate in the VDPs in Brazil.

The company recognizes and appreciates the commitment of those professionals who are leaving the organization and counts on the commitment of all employees to overcome the current crisis and maintain the company’s competitiveness in the global market.

Ford Announces Goal to Donate 100 Million Masks

September 4, 2020 / WIL BALDWIN

– New Documentary Celebrates Workforce Response to Covid-19

https://youtu.be/lYHgV2u1T2Y

DEARBORN, Michigan, Sept. 4, 2020 – Following completion of its 50,000th ventilator to help clinicians treat COVID-19 patients, Ford is pivoting to target production of 100 million masks through 2021 for communities across the U.S. with limited access to personal protective equipment. The company, currently manufacturing 2.5 million medical-grade masks a week for its employees and at-risk communities, is growing the number of mask-making machines by mid- to late-October to increase production and deliver on its goal.

Ford is working with Ford Motor Company Fund, the company’s philanthropic arm, to identify donation recipients across the U.S. through a network of nonprofit and state and local partners. The company is focusing on military veterans, schools, food banks and African American communities, among others.

This announcement comes ahead of a new short documentary by award-winning director Peter Berg (“Friday Night Lights,” “Patriots Day,” “Lone Survivor”) titled “On the Line.” Premiering on YouTube at 2 p.m. EDT today, the documentary focuses on Ford’s Project Apollo, the internal codename for the company’s all-out effort to design and manufacture personal protective equipment, including powered air-purifying respirators, face shields, medical gowns for healthcare workers and first responders, plus ventilators for COVID-19 patients.

Berg’s deep dive into the story features members of Ford’s Project Apollo team – from the engineers who led the project to the UAW team members who volunteered to work at the height of the pandemic.

Last week, Ford Motor Company Fund shipped 10 million face masks to the National Urban League, American Red Cross, Disabled American Veterans and other local organizations to protect against COVID-19.

Ford, in partnership with the UAW, has produced more than 72 million pieces of personal protective equipment to meet the enormous demand. Altogether, this amounts to:

– More than 45 million face masks and 20 million face shields

– 50,000 patient ventilators

– More than 32,000 powered air-purifying respirators in collaboration with 3M

– 1.4 million washable isolation gown

Enter Air to Purchase Up to Four Boeing 737-8 Jets

August 19, 2020 / WIL BALDWIN

– New order expands Polish carrier’s commitment to the 737 family

– Enter Air: “Convinced 737 MAX will be the best aircraft…for many years to come”

Boeing [NYSE: BA] and Enter Air today announced the Polish airline is expanding its commitment to the 737 family with a new order for two 737-8 airplanes plus options for two more jets.

An all-Boeing operator and Poland’s biggest charter carrier, Enter Air began operations in 2010 with a single 737 airplane. Today, the airline’s fleet includes 22 Next-Generation 737s and two 737 MAX airplanes. When the new purchase agreement is fully exercised, Enter Air’s 737 MAX fleet will rise to 10 aircraft.

“Despite the current crisis, it is important to think about the future. To that end, we have agreed to order additional 737-8 aircraft. Following the rigorous checks that the 737 MAX is undergoing, I am convinced it will be the best aircraft in the world for many years to come,” said Grzegorz Polaniecki, general director and board member, Enter Air.

Enter Air and Boeing have also finalized a settlement to address the commercial impacts stemming from the grounding of the 737 MAX fleet. While the details of the agreement are confidential, the compensation will be provided in a number of forms and staggered over a period of time.

“In the settlement with Boeing, we agreed to revise the delivery schedule for the previously-ordered airplanes in response to current market conditions. The specific terms of the settlement are strictly confidential, but we are pleased with the way Boeing has treated us as its customer,” added Polaniecki.

“We are humbled by Enter Air’s commitment to the Boeing 737 family. Their order for additional 737-8s underscores their confidence in the airplane and the men and women of Boeing,” said Ihssane Mounir, senior vice president of Commercial Sales and Marketing, The Boeing Company. “We look forward to building on our decade-long partnership with Enter Air and working with the airline to safely return their full 737 fleet to commercial service.”

Enter Air 737 MAX 8 (7210) C1 Flight – November 28, 2018

Air New Zealand to Resume Taupo and Timaru Services

May 18, 2020 / WIL BALDWIN

Air New Zealand will restart flights to and from Taupo and Timaru on 8 June.

The airline has started operating to the majority of its domestic ports with the country’s move to Alert Level 2.

Air New Zealand General Manager Networks Scott Carr says the airline has been encouraged by the customer response to its recently released schedule.

“We’re pleased to be able to restart both our Taupo-Auckland and Timaru-Wellington routes early next month and we know this news will be welcomed by these towns and their wider regions.

“Bringing Taupo and Timaru back into our domestic schedule means we’ll soon operate to all 20 of the domestic destinations we serviced pre COVID-19, albeit with reduced frequencies.”

Initially the airline will operate three return services a week between Taupo and Auckland on Monday, Wednesday and Friday as well as three return services per week between Timaru and Wellington also on Monday, Wednesday and Friday.

Additional frequencies will be reintroduced back into Air New Zealand’s domestic schedule as demand permits.

Flights are available to book now at www.airnewzealand.co.nz

Air New Zealand Dreamliner to Connect South Island Exporters

May 14, 2020 / WIL BALDWIN

Air New Zealand will fly its 787-9 Dreamliner aircraft between Christchurch and Auckland three times a week to help transport cargo from the South Island to the rest of the world.

Air New Zealand General Manager Cargo Rick Nelson says these services are being launched in response to significant demand from the South Island freight forwarding and export communities.

The first flight will depart from Christchurch tomorrow night as part of a support agreement with the Ministry of Transport. The agreement sees the Dreamliner fly Christchurch to Auckland on Tuesdays, Thursdays and Saturdays, departing Christchurch at 5pm and arriving in Auckland at 6:25pm so that cargo can then be airfreighted to other global destinations.

“Flights are timed so cargo goods are able to connect to our new Los Angeles, San Francisco, Hong Kong, Narita and Shanghai cargo flights, as well as onto our trans-Tasman flights from Auckland.

“As the nation emerges from lockdown, it’s critical our exporters in the South Island are well supported in order for them to remain viable. These Dreamliner services from Christchurch will allow exporters with high value, perishable and time sensitive goods access to a same day air cargo link into international services departing from Auckland.”

Passengers will also be able to book return flights on the Dreamliner services between Christchurch and Auckland.

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