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ANA Receives Gold Class Recognition from S&P Global Sustainability Awards

TOKYO, March 5, 2021 – ANA HOLDINGS INC. (hereinafter “ANA HD”) is proud to announce that it has received the Gold Class distinction from the 2021 S&P Global Sustainability Awards, becoming the only company within the aviation industry to receive this recognition. ANA was previously named to S&P Global’s elite Gold Class tier in 2018 and 2019. This is the latest in a long line of ESG-related awards for ANA HD, with the company also being recognized by IATAJ-Win and the Dow Jones Sustainability Index.

ANA HD was one of only 70 companies (including 6 Japanese companies) to earn Gold Class recognition from S&P Global out of the 7,032 companies that were considered, placing ANA in the top 1%. Companies are judged based on their contributions to the three aspects of economy, environment, and society, and are assigned Gold, Silver, or Bronze ratings that have a specifically strong track record.

ANA HD was selected as the only Gold Class company in the entire aviation industry in recognition of its outstanding environmental record as well as its prioritization of safety and quality across its full range of operations. ANA HD’s information management, and efforts to hire and retain human resources were also commended.

  • *1 S&P Global:
    One of the world’s leading financial service companies providing credit ratings, benchmarks in global capital and commodity markets, and providing detailed data and observations related to important business factors including ESG.

Air Côte d’Ivoire Receives its First Airbus A320neo

Toulouse, 18 February 2021 – Air Côte d’Ivoire, Ivory Coast’s flagship carrier based in Abidjan, has taken delivery of its first A320neo, becoming the first operator of the type in the West-African region. This latest generation aircraft will join Air Côte d’Ivoire’s existing Airbus fleet of six aircraft.

With improved levels of efficiency, this new aircraft will be deployed on Air Côte d’Ivoire’s regional network to serve Senegal, Gabon, and Cameroon. Destinations like South Africa will be added at a later stage, highlighting the operational flexibility of the A320neo. Powered by CFM International LEAP-1A engines, the aircraft is configured in a comfortable two-class layout with 16 seats in Business and 132 seats in Economy Class. Passengers will benefit from the widest cabin of any single-aisle aircraft, high-speed Internet connectivity and latest generation in-flight entertainment system.

Air Cote d’Ivoire’s first A320neo took off from Toulouse carrying 1 tonne of humanitarian goods including medical equipment and toys. In partnership with Aviation sans Frontières and the Airbus Foundation, the mission is part of Air Côte d’Ivoire’s corporate social responsibility initiative. The transported goods will serve local NGOs in Abidjan, thus supporting the education and health sector in the country.

Air Cote d’Ivoire has a fleet of 10 aircraft, including three A319s and three A320s, serving 25 domestic and regional destinations in West and Central Africa.

The A320neo Family incorporates the very latest technologies including new generation engines, Sharklets and aerodynamics, which together deliver 20% in fuel savings and CO2 reduction. The A320neo Family has won 7,450 orders from nearly 120 customers.

Air New Zealand Updates Covid-19 Alert Levels Following New Cases in Auckland

Prime Minister Jacinda Ardern has announced that New Zealand is going back into lockdown following reports of 3 new Covid-19 cases in the south Auckland area. Following the press release earlier today, Air New Zealand (OTC: ANZLY) is asking that customers traveling to and from Auckland check they are eligible to travel under the new Alert Level 3 restrictions. Customers travelling from Alert Level 2 regions on our services are able to transit through Auckland on their way to other Alert Level 2 regions.

Food and beverage service onboard domestic flights had already been suspended in response to the latest community cases and this suspension will remain in place until further notice. Water is available on request on all flights.

From tomorrow, Air New Zealand’s Auckland lounges and valet parking will close. Due to capacity restrictions under Alert Level 2, the maximum number of people able to access the airline’s lounges in other regions is capped at 100.

While the country is at elevated Alert Levels, Air New Zealand will be taking extra precautions to keep its staff and customers safe. Air New Zealand front line staff and cabin crew will be wearing masks and gloves and customers are required to continue to wear face coverings onboard.

Customers with existing bookings between Monday 15 February and Sunday 21 February who wish to rebook to travel before Sunday 7 March will have any fare difference waived, and customers can call the contact centre to arrange this.

In addition to this, customers who hold a ticket for a domestic flight scheduled to depart up until 30 March 2021 and no longer wish to travel are able to opt in for credit and can do this via the airline’s online booking tool. Customers who are unable to manage their booking online do not need to contact Air New Zealand immediately or prior to their flight’s departure – assistance will be provided at a later date to find an alternative flight option or a credit note can be arranged.

The Air New Zealand contact centre and social media team are currently experiencing very high demand and the airline is grateful to customers for their patience while it works through these changes.

For the latest information, customers can check the Air New Zealand COVID-19 Hub and travel alerts page.

Emirates Re-Opening Worldwide Lounges Beginning With Cairo

Throughout the day, lounge staff will sanitise each seat and table after customers leave. In addition, the lounge will be sanitised and fumigated regularly.

Emirates is re-opening its lounges around the world, beginning with the Emirates lounge in Cairo International Airport. In the coming weeks, Emirates’ customers can look forward to once again enjoying Emirates lounge services in other destinations including New York’s JFK International and Manchester Airport.

The airline has redesigned its lounge offering and introduced additional health and safety measures. The new protocols will be rolled out in each lounge.

The buffet offering will be changed to an a la carte service with contactless menus activated by QR code. Throughout the day, lounge staff will sanitise each seat and table after customers leave. In addition, the lounge will be sanitised and fumigated regularly.

All employees working in the lounge will be wearing masks and social distancing protocols are in place throughout the lounge. Seating capacity will be halved as every other sofa seat is left unoccupied. To ensure food safety, catering staff will be wearing masks, gloves and personal protective equipment (PPE). Newspaper, magazines and other reading materials will not be available to minimise the risk of infection by touch.

The Emirates lounge in concourse B in Dubai International airport is also open with a redesigned service and designated First Class area. In the recent months, Emirates has been introducing services aimed at providing customers with a safe and seamless airport experience. The integrated biometric path at Dubai International airport is the latest in a host of initiatives by Emirates, allowing customers to go from check-in to boarding purely by facial recognition.

Emirates continues to gradually reinstate its signature services after rigorous review and careful redesign to ensure the health and safety of customers and employees.

On board, the celebrated A380 Onboard Lounge and Shower Spa have resumed operations, while Emirates’ onboard dining experience has returned to its signature service while observing strict hygiene protocols.

Emirates customers can travel with peace of mind with the airline’s flexible booking options and multi-risk travel insurance, including COVID-19 coverage on every flight. Emirates has also implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees.

Emirates is re-opening its lounges around the world beginning with the Emirates lounge in Cairo International Airport. The airline has redesigned its lounge offering and introduced additional health and safety measures. The new protocols will be rolled out in each lounge.

Airbus Reveals New Zero-Emission Concept Aircraft

Airbus has revealed three concepts for the world’s first zero-emission commercial aircraft which could enter service by 2035. These concepts each represent a different approach to achieving zero-emission flight, exploring various technology pathways and aerodynamic configurations in order to support the Company’s ambition of leading the way in the decarbonisation of the entire aviation industry.

All of these concepts rely on hydrogen as a primary power source – an option which Airbus believes holds exceptional promise as a clean aviation fuel and is likely to be a solution for aerospace and many other industries to meet their climate-neutral targets.

The three concepts – all codenamed “ZEROe” – for a first climate neutral zero-emission commercial aircraft include:

A turbofan design (120-200 passengers) with a range of 2,000+ nautical miles, capable of operating transcontinentally and powered by a modified gas-turbine engine running on hydrogen, rather than jet fuel, through combustion. The liquid hydrogen will be stored and distributed via tanks located behind the rear pressure bulkhead.

A turboprop design (up to 100 passengers) using a turboprop engine instead of a turbofan and also powered by hydrogen combustion in modified gas-turbine engines, which would be capable of traveling more than 1,000 nautical miles, making it a perfect option for short-haul trips.

A “blended-wing body” design (up to 200 passengers) concept in which the wings merge with the main body of the aircraft with a range similar to that of the turbofan concept. The exceptionally wide fuselage opens up multiple options for hydrogen storage and distribution, and for cabin layout.

In order to tackle these challenges, airports will require significant hydrogen transport and refueling infrastructure to meet the needs of day-to-day operations. Support from governments will be key to meet these ambitious objectives with increased funding for research & technology, digitalisation, and mechanisms that encourage the use of sustainable fuels and the renewal of aircraft fleets to allow airlines to retire older, less environmentally friendly aircraft earlier.

Alstom Delivers Guadalajara Urban Transportation Network Line 3

Inauguration of a landmark mobility project for the State of Jalisco in Mexico

Alstom has officially delivered Line 3 of Guadalajara urban transportation network, a new line expected to carry around 230,000 passengers daily. The line covers nearly 21 kilometres, covering 18 stations through the cities Zapopan, Guadalajara and Tlaquepaque. It will be operated by the local operator SITEUR (Sistema del Tren Eléctrico Urbano – Urban Electric Train System). 

In 2014, Alstom was selected by the federal Secretaría de Comunicaciones y Transportes (SCT – Communication and Transportation Ministry) to provide an integrated system for the Guadalajara network extension. The project, representing a nearly €330 million investment (with €240 million for Alstom), will enhance mobility services for residents across the State of Jalisco, providing significant social and economic benefits.   

“Line 3 is designed to be 100% accessible to all, with spaces for people with disabilities inside the cars and dedicated infrastructure at all stations. The line is an example of a modern, inclusive transport system that offers passengers a reliable, safe and comfortable travel experience while remaining environmentally sustainable,” said Maite Ramos, Managing Director of Alstom Mexico.

“We congratulate everyone involved in the inauguration of this very important project for Jalisco. Without a doubt, it will greatly benefit all the State’s residents, changing the way they travel and improving their lifestyle. Alstom’s efficient work to carry out this project saw the company’s experience and commitment contribute to improving the quality of life of residents and proposing complete safety in their travel,” said Manuel Gomez Parra, General Director of Railway and Multimodal Development of the SCT.

The 2014 contract included the supply of 18 Metropolis trains, communication systems, the high-voltage and traction substations, and traffic control systems based on Urbalis 400, Alstom’s CBTC system. The trains are equipped with air conditioning, video surveillance, and passenger information systems.

With these projects, Alstom reaffirms its commitment to continue to lead the way to greener and smarter mobility around the world, developing and commercializing integrated systems that provide the sustainable foundation for the future of transportation.

Alstom has been present in Mexico since 1968, with the development of the first metro line in Mexico City. Since then, it has been an important ally for the development of mobility and urban connectivity, as well as the economic growth of the states of the country where it operates. For 52 years, Alstom has pioneered the introduction of metros and its maintenance in Mexico City, Monterrey and Guadalajara. In addition, the company has developed signalling systems and maintenance services for trains and infrastructure for the main railway companies in the country.

Delta Offers Lounge Access at London Heathrow Terminal 2

Starting Thursday, Delta Air Lines’ premium customers and eligible frequent fliers will be welcomed into the award-winning Plaza Premium lounge at London-Heathrow Terminal 2. 

Following their temporary move to Terminal 2 from Terminal 3, eligible Delta and Virgin Atlantic customers will be able to enjoy complimentary food and beverages in the Plaza Premium lounge before their flight. Delta offers daily flights between Heathrow and New York-JFK and a three-times-a-week service to Atlanta.

Since the pandemic, Delta has implemented a new level of clean – the Delta CareStandard – so customers can travel with confidence. In line with this ethos, Plaza Premium has also enhanced its cleaning and safety measures so customers can feel confident when they use the lounge before they fly. Customers are also encouraged to wear a face covering and practise social distancing.

“Safety is at the heart of everything we do at Delta and we’ve implemented additional measures to provide peace of mind for customers at every step of their travel journey,” said Shane Spyak, Delta’s Vice President – Europe, Middle East, Africa and India. “This includes working with our airport partners across our global network to provide additional layers of protection in lounges.”

In the U.S., there are limited Delta Sky Clubs open at Atlanta and New York-JFK airports. Customers will find seating that adheres to social distancing guidelines, plus a streamlined food and beverage offering among the measures being taken to limit touchpoints and keep the Clubs clean.

Delta remains the only U.S. airline offering nonstop service between the U.K. and United States that is keeping middle seats blocked throughout the aircraft on all routes until September 30, 2020, to help protect the health and safety of its customers and crew. Seat blocks are automatically implemented to prevent the adjacent seat being booked once a reservation is complete and seats are chosen. Parties of three or more are able to book seats together, including middle seats.

As part of its COVID-19 health and safety measures, Delta requires employees and customers to wear a face mask or appropriate covering when travelling. The airline also has enhanced booking flexibility in place on flights purchased until August 31, 2020, to provide reassurance to customers should they need to amend their plans. Changing an existing booking is easy via the “My trips” area on delta.com.

Furthermore, the airline has a rigorous onboard cleanliness programme, which includes:

Sanitizing the aircraft before every flight

State-of-the-art air circulation systems with HEPA filters that extract more than 99.99% of fine particles in the air, including viruses and bacteria, on all trans-Atlantic flights (and mostly across Delta’s network).

– Boarding flights from back-to-front – reducing the instances of customers needing to pass by one another

– Temporarily streamlining onboard food and beverage service to reduce touchpoints

– Providing supplies directly to customers when available, including hand sanitizers in wellness kits

What to Expect From Air New Zealand at Alert Level One

Air New Zealand has shared what customers can expect while travelling with the airline when the country moves to Alert Level 1. These changes will be progressively rolled out over the coming days.

Air New Zealand General Manager Customer Experience Nikki Goodman says Alert Level 1 will mark a return to normal with regards to domestic flying.

“Social distancing is no longer a requirement, unaccompanied minors will once again be able to travel domestically, and customers will be able to travel around New Zealand again with pets as checked baggage.

“Customers are still encouraged to check-in for their flight via the Air New Zealand mobile app to save time at the airport. We recommend allowing plenty of time to process through the airport as we expect to see more people travelling at this level. As we’ve adapted our processes to support customers through Alert Level 2, we’ve gained some great insight into changes that we will adopt going forward, and customers can expect to see some of these as they travel.

“Our domestic lounges are open except for Auckland Domestic, which is undergoing refurbishment, and Wellington and Christchurch regional lounges which remain closed at this stage. Hot food will be available again and served to our customers, while other food will be pre-portioned and available at the buffet. Inflight, customers would have noticed our food and beverage service resumed under Alert Level 2 with the exception of Koru Hour. We are working closely with our partners and suppliers to bring this back over the coming weeks.

“As always, our top priority is ensuring we keep our customers and people safe, so high touch surfaces on board and in our lounges and airport spaces will continue to be cleaned regularly. Our jet aircraft are fitted with hospital-grade air systems that filter out viruses, and hand sanitiser will continue to be available across the airport, kiosks, service desks and all our aircraft for customers and staff to use as they wish.

“As we get back into more frequent flying, please be patient with us, as our contact centre and customer care teams continue to receive a high volume of enquiries. If your travel isn’t urgent, we’d appreciate if you would wait to contact us so that those with imminent travel can be prioritised. We’re thrilled to welcome more people on board, but please remember to be kind to our frontline employees – and if you are unwell or have Covid-19 symptoms please do not travel.”

Further details on the customer journey for Alert Level 1 can be found on the COVID-19 hub on the Air New Zealand website.

The airline plans to operate around 55 percent of its usual domestic capacity (compared to pre-COVID-19 levels) from July and August. On Monday the airline began operating to all 20 of the domestic ports it previously flew to.

Aer Lingus to Review Social Distancing Following Packed Flight

LONDON (Reuters) – Irish airline Aer Lingus said it was reviewing its social distancing procedures after a flight on Monday was packed with passengers.

European flights have all but come to a standstill during the coronavirus pandemic with only a few services operating for essential travel such as people going to work or being repatriated, or for cargo.

While there is no visibility on when travel restrictions will ease, airlines are considering how to safely restart services and give passengers confidence to fly.

Aer Lingus, owned by IAG <IAG.L>, said it would consider how it operates after its Belfast to London Heathrow flight on Monday had “unexpectedly high loads” and that due to the level of the demand for the route, it could need to make changes.

“Aer Lingus is reviewing its processes and procedures applicable to the operation of this service,” an Aer Lingus spokeswoman said, adding that safety was its top priority.

Some airlines have discussed leaving middle seats empty on flights to enable social distancing, while other airlines such as Germany’s Lufthansa <LHA.DE> and Hungary’s low cost airline Wizz Air <WIZZ.L> have made it compulsory for passengers to wear face masks on flights.

(Reporting by Sarah Young and Ian Graham; Editing by Kirsten Donovan)

FILE PHOTO: The Aer Lingus EI-DER Airbus A320 makes its final approach for landing at Toulouse-Blagnac airport

Volaris Announces Temporary Capacity Reduction

PRNewswire/ — Volaris (NYSE: VLRS), the ultra-low-cost airline serving Mexico, the United States and Central America, announces that pursuant to a decree published in the Official Gazette of the Federation, the Government of the United Mexican States, acting through the General Health Council (Consejo de Salubridad General (“GHC”)) declared a health emergency due to force majeure, as a result of the disease epidemic caused by the virus SARS-CoV-2 (COVID-19), known as Coronavirus, which will be in effect until April 30, 2002 (the “Declaration of Emergency”)

The Declaration of Emergency and the health security measures announced by the GHC, such as the suspension of non-essential activities in the public, private and social sector, as well as the call to the population to comply with stay at home, will impact the demand for passenger air transportation whilst the Declaration of Emergency is in effect.

As a result, from the date hereof, Volaris will make an additional capacity reduction to that which was advised on March 24, 2020.  Capacity measured by available seat miles (ASMs) for the month of April, 2020 will reduce to approximately 80% of total operation versus the schedule originally published.

Volaris will continue to provide relevant market updates should further capacity, governmental travel restrictions or other liquidity preserving measures need to be implemented.

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