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Virgin Australia Opens Lounge of the Future

Virgin Australia has today revealed its Lounge of the future, with the opening of its highly anticipated Adelaide Airport Lounge. Designed by Brisbane’s WMK Architecture, the 283-seat Adelaide Lounge completes Virgin Australia’s network of seven domestic lounges across major airports around Australia. All future Lounge refurbishments around the domestic network will be done in line with this new and fresh design thinking.

The Lounge is true to the Virgin Australia brand, creating a warm, authentic and inviting environment for frequent flyers.

The contemporary design includes a breeze block feature wall upon entry, with canopy ceilings, before ceramic tiling leads guests into a large light-filled space, with the centre walkway leading guests to numerous dining and seating areas. Ambient lighting, bright greenery and Australian sustainable furniture completes the Lounge, making it a relaxed, inviting and uncomplicated place, to refresh and recharge in a delightfully Virgin way.

Virgin Australia CEO Jayne Hrdlicka said the new lounge was the first of many new and exciting products for customers following the airline’s re-launch.

Adelaide Lounge features

The Coffee Bar: An eye-catching central café seating area, transforming from a place to unwind over a coffee during the day, turning into a wine bar at night.

The Cellar Door Hub: With some of Australia’s most awarded wineries on the doorstep of Adelaide Airport, Virgin Australia has created a feature space for South Australian wineries to bring their cellar door to the Lounge for seasonal wine tasting.

Distinct dining areas: Separate dining areas with diverse functionality have been built adjacent to servery areas to cater to all guest’s eating preferences, including large social tables, and banquette seating for more private dining.

Delta and LATAM Receive Final Approval in Brazil for Joint Venture Agreement

Delta Air Lines (NYSE: DAL) and LATAM (Santiago: LTM.SN) have received final approval, without conditions, of their commercial agreement (“trans-American Joint Venture agreement” or “JVA”) by the Brazilian competition authority – the Administrative Council for Economic Defense – after initial approval was granted in September 2020. The JVA seeks to enhance the route networks served by both airlines, delivering a seamless travel experience between North and South America. The Delta-LATAM agreement has also been approved in Uruguay while the application process continues in other countries, including Chile.

“This final approval in Brazil furthers our mission to provide customers in this important market with the world-class travel experience and options they deserve,” said Delta CEO Ed Bastian. “Moving forward, we will continue working with LATAM to unlock more benefits for our customers and create the premier airline alliance of the Americas.”

LATAM Airlines Group CEO Roberto Alvo added, “This ruling  reinforces the benefits of this type of agreement for travelers and enables us to advance in our commitment to delivering greater and better connectivity between South America and the world.” 

The ratification by the Brazilian authority supports the work of both airlines to deliver a broader and more competitive network of benefits for their customers that will include, among others:

  • Code-share agreements between Delta and certain subsidiaries of the LATAM group, which allow the purchase of tickets to a larger network of destinations.
  • Members of the Delta SkyMiles and LATAM Pass programs can redeem points / miles on both airlines, accessing more than 435 destinations around the world.
  • Shared terminals and faster connections at Terminal 4 of New York’s John F. Kennedy International Airport (JFK) and at Terminal 3 of São Paulo’s Guarulhos Airport.
  • Reciprocal lounge access: Customers can access 35 Delta Sky Club lounges in the United States and five LATAM VIP lounges in South America.

Aeromexico Announces New Agreements with Medical Laboratories

Mexico City, February 19, 2021- Aeromexico has signed agreements with four medical laboratories, in addition to the two it already formalized to offer discounts and other benefits on Covid-19 tests for customers with a valid reservation with the airline or partner Delta Air Lines (NYSE: DAL).

Operating in Monterrey and metropolitan area:

  • Laboratorios Dr. Moreira with 28 Covid-19 branches.
  • Swisslab Laboratorio de Analisis Clínicos with 19 Covid-19 branches. Operating in Mexico City and metropolitan area:
  • Olive Diagnosticos Medicos with 22 Covid-19 branches.
  • Biomedica with 13 Covid-19 locations.

In addition to special discounts for PCR and Rapid tests for Antigen Detection, customers will have access to other benefits: an exclusive helpline for Aeromexico and Delta Air Lines clients, bilingual advisors, delivery of results in Spanish or English, and at-home service. Club Premier members will also have an exclusive phone line and at-home service at no additional cost.

The results will be delivered 24 hours for PCR tests and 30 minutes for Rapid tests for Antigen Detection.

Laboratorio Medico del Chopo and LAPI Laboratorio Medico continue to offer their services with specific benefits for Aeromexico and Delta passengers.

Aeromexico recommends customers with an international flight to check the destinations’ requirements at the following link: Country Requirements

To consult the details of laboratories’ agreements, click on Laboratory Alliances

American Airlines and JetBlue Begin Joint Schedules and Codeshare Flights From New York and Boston

New service from New York (JFK) to Latin America and the Caribbean begins in May

New domestic service from JFK and Boston (BOS) begins in June

  • American introduces international flights from New York (JFK) to three cities in Colombia and to Santiago, Chile (SCL); new weekend service to St. Lucia (UVF) and Turks and Caicos (PLS) will operate this summer.
  • American and JetBlue collectively introduce 33 new domestic and international routes for customers in New York and Boston beginning in June.
  • Almost 50 codeshare markets are available for purchase on aa.com for travel beginning Feb. 25.

FORT WORTH, Texas — American Airlines Group Inc. (NASDAQ: AAL) and JetBlue (NASDAQ: JBLU) are delivering on their promise to introduce better travel choices on routes to and from New York (JFK, LGA and EWR) and Boston (BOS), as they launch nearly 80 codeshare flights and enhanced schedules on key routes. American is also introducing 18 new routes beginning this summer, including six new routes from JFK to Latin America and the Caribbean. Codeshare flights are available for purchase today for travel starting Feb. 25, and American’s new summer flights from New York and Boston will be available for purchase Feb. 22.

“This is the first step to delivering the best customer proposition with the biggest network in New York and Boston,” said Vasu Raja, American’s Chief Revenue Officer. “In the months ahead, we’ll continue to create a seamless experience that’s easy for our customers, supports our communities and leads to more growth for our team.”

American and JetBlue announced their Northeast Alliance in July, followed by the airlines’ intent to introduce key elements of the alliance after review by the Department of Transportation in January. 

“Our alliance with American opens the door for JetBlue to successfully enter into new markets, introducing more choices and our award-winning service and low fares to more customers,” said Scott Laurence, head of revenue and planning, JetBlue. “The alliance is also essential to getting our planes back in the air profitably and crewmembers working again.”

New routes

The Northeast Alliance opens up new growth opportunities for both carriers by finding ways to better utilize existing gates and slots in congested Northeast airports while offering customers a seamless travel experience. 

International Growth

On May 6, American will launch three new daily routes from JFK to Colombia – Cali (CLO), Bogota (BOG) and Medellin (MDE) – and will begin flying three times per week to Santiago, Chile (SCL) from JFK on a Boeing 777-200, until flights begin operating daily in November. Sun-seeking customers can also look forward to new Saturday service from JFK to the soothing waves in St. Lucia (UVF) and the beautiful beaches in Turks and Caicos (PLS) beginning on June 5, complementing JetBlue’s existing service..

Domestic Growth

This summer, American will also launch 12 new domestic routes, from New York (JFK and LGA) and Boston (BOS), including the following:

OriginDestinationSeason
BOSAsheville, North Carolina (AVL)June 5 – Nov. 6
BOSColumbus, Ohio (CMH)Aug. 17, year-round
BOSJackson Hole, Wyoming (JAC)June 5 – Sept. 4
BOSTraverse City, Michigan (TVC)June 5 – Sept. 6
BOSWilmington, North Carolina (ILM)June 5 – Aug. 14
JFKOrange County, California (SNA)June 2, year-round
LGAKansas City, Missouri (MCI)Sept. 8, year-round
LGAKey West, Florida (EYW)June 5 – Sept. 4
LGAMyrtle Beach, South Carolina (MYR)June 3 – Sept. 7
LGAPensacola, Florida (PNS)June 3 – Sept. 7
LGARapid City, South Dakota (RAP)June 5 – Sept. 4
LGASavannah, Georgia (SAV)June 3 – Sept. 7

Also launching this summer is previously announced service from LGA to Glacier National Park in Kalispell, Montana, (FCA) and to TVC. As part of the codeshare with JetBlue, all new routes will be operated by American, but available for booking on aa.com or JetBlue.com.

Enhanced schedules in key markets

Customers will soon benefit from aligned schedules in key markets supported by the reciprocal codeshare. Beginning in April, American and JetBlue will offer more flights than any other carrier when they coordinate convenient schedules on the popular New York (JFK and EWR) to Los Angeles (LAX) route. Customers will have the most choices — 14 daily flights — between the two carriers and will have access to the state-of-the art Airbus A321T aircraft or JetBlue’s A321 aircraft featuring Mint. American and JetBlue will also provide enhanced schedules between the following markets:

OriginDestination
BOSFort Lauderdale (FLL)
BOSMIA
BOSWashington, D.C. (DCA)
BOSWest Palm Beach (PBI)
LGABOS
LGADCA
New York (JFK and EWR)Fort Lauderdale (FLL)
New York (JFK and EWR)LAX
New York (JFK and EWR)MIA
New York (JFK and EWR)San Francisco (SFO)
New York (JFK and EWR)West Palm Beach (PBI)

Codeshare flights begin next week

Codeshare on domestic flights are available for purchase today for flights beginning Feb. 25. American’s customers will have access to 49 codeshare routes on JetBlue, while JetBlue customers will have access to more than 25 routes on American. The airlines expect to begin codesharing sales on the new international routes soon.* As with all American-marketed codeshare flights, AAdvantage members will be able to earn miles.

Alaska Air Group Reports Fourth Quarter 2020 and Full-Year Results

Financial Results:

  • Reported net loss for the fourth quarter and full year 2020 under Generally Accepted Accounting Principles (GAAP) of $430 million, or $3.47 per diluted share, and $1.3 billion, or $10.59 per diluted share. These results compare to fourth quarter 2019 net income of $181 million, or $1.46 per diluted share, and full year 2019 net income of $769 million, or $6.19 per diluted share. 
  • Reported adjusted net loss for the fourth quarter and full year 2020, excluding payroll support program wage offsets, special items, and mark-to-market fuel hedging adjustments, of $316 million, or $2.55 per diluted share, and $1.3 billion, or $10.17 per diluted share. These results compare to fourth quarter 2019 adjusted net income of $181 million, or $1.46 per diluted share, and full year 2019 adjusted net income of $798 million, or $6.42 per diluted share. 
  • Reported adjusted net debt of $1.7 billion, flat from December 2019 despite a 59% decline in operating revenues for the year. 
  • Reported a debt-to-capitalization ratio, including certain short-term borrowings, of 61%. 
  • Held $3.3 billion in unrestricted cash and marketable securities as of Dec. 31, 2020. 

Liquidity and Fleet Updates:

  • Accessed approximately $5 billion in new liquidity in 2020, including $1.2 billion raised in the capital markets and approximately $600 million in bank financing. 
  • Reached an agreement with the U.S. Treasury in January 2021 to receive an extension of payroll support totaling $533 million, $266 million of which was received on Jan. 15, 2021. 
  • Extended the period available to draw funds under the CARES Act loan program from March 26, 2021 to May 28, 2021. 
  • Announced plans to expand the mainline fleet and restructure the existing aircraft purchase agreement with Boeing. In total, Air Group will take delivery of 68 737-9 MAX aircraft between 2021 and 2024, inclusive of 32 previous purchase commitments and 13 aircraft to be leased from Air Lease Corporation. 
  • Took delivery of Alaska’s first 737-9 MAX aircraft on January 24, 2021, which is expected to enter revenue service on March 1, 2021. 
  • Permanently removed an additional 20 Airbus A320 aircraft from the fleet in the fourth quarter, resulting in 40 Airbus aircraft removed in 2020. A total of 31 Airbus aircraft remain in the operating fleet as of the end of the year. 
  • Held $3.4 billion in cash and marketable securities as of Jan. 22, 2021, and total liquidity of $5.2 billion. 

Operational and Guest Safety Updates

  • Announced seven new routes in the fourth quarter, including three “fun and sun” destinations connecting Anchorage to Las Vegas, Denver and San Francisco, and expanded service from Southern California to Austin and New York. 
  • Eliminated change fees and extended the flexible travel policy for tickets purchased through March 31, 2021. 
  • Implemented Next-Level Care initiative, which includes more than 100 measures designed to create a safe experience for guests and employees. These efforts were highlighted in the Alaska Safety Dance video
  • Named the safest U.S. airline by AirlineRatings.com in their annual Top 20 Safest Airline report. 
  • Launched the West Coast International Alliance with American Airlines on Jan. 1, 2021, which will unlock new benefits for Alaska Mileage Plan members in the spring. 
  • Partnered with healthcare providers to offer rapid and standardized COVID-19 testing for those guests traveling to destinations that require a negative result. 
  • Received diamond level certification from the Airline Passenger Experience Association for the health and safety standards Alaska and Horizon Air implemented to keep guests safe throughout their journey. 
  • Launched pre-clearance program for guests traveling to the Hawaiian Islands from the West Coast with an approved negative COVID-19 test. 
  • Announced a partnership with Microsoft to use sustainable aviation fuel to offset the environmental impact of certain business air travel. 
  • Announced oneworld benefits for elite Mileage Plan members, providing tier status in the global alliance to Alaska’s elite members, as the company works toward joining oneworld on March 31, 2021. 

Alaska Air Group Inc. (NYSE: ALK) today reported a fourth quarter 2020 GAAP net loss of $430 million, or $3.47 per diluted share, compared to net income of $181 million, or $1.46 per diluted share in 2019. Excluding the impact of payroll support program wage offsets, special items and mark-to-market fuel hedge adjustments, the company reported a fourth quarter adjusted net loss of $316 million, or $2.55 per diluted share, compared to adjusted net income of $181 million, or $1.46 per diluted share in the fourth quarter of 2019. 

The company reported a full-year 2020 GAAP net loss of $1.3 billion, compared to net income of $769 million in the prior year. Excluding the impact of payroll support program wage offsets, special items and mark-to-market fuel hedge adjustments, the company reported an adjusted net loss of $1.3 billion, or $10.17 per diluted share for 2020, compared to adjusted net income of $798 million, or $6.42 per diluted share in 2019.

Click the link below to view the full results!

https://newsroom.alaskaair.com/2021-01-26-Alaska-Air-Group-reports-fourth-quarter-2020-and-full-year-results

Boeing Awarded Contract for 12 More KC-46 Tankers

This week the U.S. Air Force awarded Boeing [NYSE: BA] a $1.7 billion contract for 12 KC-46A tanker aircraft. With this sixth production lot, Boeing is now on contract for 79 KC-46A tankers. 

The company delivered the first KC-46A to the Air Force in January 2019. Since then, Boeing has delivered 42 tankers to four different bases. The next-generation KC-46 brings new capabilities and operational flexibility to the U.S. Air Force and international customers.

“The investments Boeing is making in the KC-46 today will benefit generations of service members,” said Jamie Burgess, Boeing KC-46 tanker vice president and program manager. “I believe the partnership between Boeing and the Air Force will also produce additional KC-46 innovations that will carry the warfighter well into the future.”

Boeing received its first two production lots from the U.S. Air Force, for seven and 12 aircraft, in August 2016. The third lot, for 15 aircraft, was awarded in January 2017; the fourth lot for 18 aircraft in September 2018 and the fifth lot for 15 aircraft in September 2019.

The KC-46A is a multirole tanker designed to refuel allied and coalition military aircraft compatible with international aerial refueling procedures. It’s also equipped to carry passengers, cargo and patients on any mission at any time.

Boeing is assembling KC-46A aircraft at its Everett, Wash. facility where it also continues production of the KC-46 tanker for Japan.

For more information on Defense, Space & Security, visit www.boeing.com

Eva Air Addresses COVID-19 Infected Pilot Dismissed for Cause

On behalf of EVA Air, we offer our sincere apology to frontline epidemic prevention teams, health-care workers and the general public for the impact on public epidemic prevention efforts our dismissed pilot’s regulation violations have caused.

We treat all our employees equally and apply the same standard to each and everyone who works at EVA, no matter what rank or title. If anyone is found to have violated epidemic prevention rules, we will immediately investigate and take disciplinary action if it’s warranted.

On December 23, 2020, after a thorough evaluation of facts and evidence, EVA’s Disciplinary Committee dismissed a Captain for violating epidemic prevention rules and filing an untruthful report. He disregarded Taiwan Civil Aeronautics Administration and Ministry of Transportation and Communications (MOTC) Operational Principles, requiring Air Crew Members of Taiwan-based airlines to comply with health controls in addition to Article 43, Paragraph 2 of the Communicable Disease Control Act, stating “relevant personnel shall not refuse, evade or obstruct the laboratory testing, diagnosis, investigation…, jeopardizing the good name and reputation of the company.”

The dismissed pilot’s irresponsible disregard for the well-being of First Officers in the cockpit with him, ground crew and others he came in contact with also meets criteria for disciplinary termination under Article 12, Paragraph 1, Subparagraph 4 of Taiwan’s Labor Standards Law. Following Articles 13.3.6 and 14.3 of its Pilot Administration Manual, EVA’s Disciplinary Committee made a unanimous decision to terminate the pilot, effective immediately.

The dismissed pilot failed to mention his own noncompliance or epidemic prevention rule violations by any other crew member in reports he submitted for the cargo flights he commanded. On the evening of December 17, a female First Officer who had flown with the dismissed pilot notified EVA that she had been diagnosed with COVID-19 and mentioned that the dismissed pilot had not worn a mask when they were on duty in the cabin. Following Central Epidemic Command Center guidelines, we began investigating the dismissed pilot on December 18. Another First Officer who had flown with the dismissed pilot tested positive for COVID-19 on December 19. EVA contacted both First Officers to ensure their wellbeing and verify details of the situation. The First Officers confirmed that the dismissed pilot had not worn masks when he was on duty in the cockpit with them though he was asked to do so. The EVA Disciplinary Committee considered this information within the evidence they reviewed.

The dismissed pilot is from New Zealand, the female First Officer is Taiwanese and the other First Officer, Japanese.

We also immediately began improving our epidemic prevention practices and management procedures. For example, we established more rigorous rules for crew members when they collect food during overseas layovers in hotels. We now require everyone to wear masks, goggles and gloves when they receive food. During flights, only one pilot at a time can remove his or her mask to eat or drink. We equipped our dormitories with new door locks that record all entries and exits. We also created a new reporting mechanism to make it easy for employees to report violations they may witness, regardless of the offender’s position in the company. EVA will investigate all reports of violations and take disciplinary action whenever it is warranted.

EVA strictly complies with all government epidemic prevention policies and requires all crew members and staff to follow applicable rules. Unfortunately, one irresponsible employee’s thoughtless behavior spoiled the hard-earned success that other EVA pilots, crew members and staff have worked so hard to achieve. While EVA does not ever cut corners in practices or procedures, this situation exposed vulnerabilities in our epidemic prevention efforts. We met with Taiwan’s Central Epidemic Command Center and Civil Aeronautics Administration to discuss additional measures we can take to make our operations more secure. And we will use what we learned from this situation as we continue to do our best to strengthen and improve our epidemic prevention practices and management procedures.

JetBlue Announces Update on Negotiations with TWU

JetBlue (NASDAQ: JBLU) today announced it has reached a tentative agreement with the Transport Workers Union (TWU), regarding the process toward a contract for JetBlue’s inflight crewmembers.

The agreement is subject to a ratification process which includes final documentation, review, and consideration by JetBlue’s TWU leadership team before being distributed to inflight crewmembers for a final vote.

Ed Baklor, vice president inflight, JetBlue, said: “We are pleased to come to this tentative agreement and look forward to bringing the contract to a vote with our inflight crewmembers. Thank you to both negotiating committees for their efforts over the past two years to reach this agreement.”

Ian Deason, head of customer experience, said: “I want to thank our amazing inflight crewmembers for their commitment to safety and for continuing to always deliver the best experience in the skies during this especially challenging time for our industry.”

Emirates Skywards Marks 20-years With Over 27 Million Members

– Loyalty programme’s strong and active global membership has been built on continuous innovation and value-driven initiatives for members

Emirates Skywards, the award-winning loyalty programme of Emirates and flydubai, has marked 20 years of excellence, innovation and unmatched rewards. Over the past two decades, the loyalty programme has continued to grow its membership base by offering value and rich, personalised experiences to its members around the world.

The programme has continually invested to diversify its brand partnerships, and utilise innovative digital technology, so that it can offer its members across the globe with more ways to earn and enjoy rewards, conveniently and via new touchpoints.

From a million members in 2005, to 27 million members in 2020

The loyalty programme has 27 million members worldwide, of which, more than 32,000 are founding members who joined the programme in 2000 and are still active. In celebration of its 20th anniversary, Emirates Skywards is offering members double Tier Miles on any flight booked by 10 December, for travel until 31 March 2021,* while founding members can earn double Tier Miles and double Skywards Miles on any flight booked by 10 December, for travel until 31 August 2021*

Emirates Skywards members come from more than 180 countries, including: 3.5 million members in the United Kingdom, 2.7 million in the United States, 2 million in Australia, 1.9 million in India, and 1.9 million in the United Arab Emirates.

Offering more flexibility, choice, and ways to earn on the ground

Emirates Skywards has expanded its range of partners over the past 20 years to create new, exciting and exceptional value offerings for its diverse membership base. The loyalty programme currently has nearly 200 partners, including: 16 airline partners; more than 100 hotel partners; 33 financial partners, 22 retail and lifestyle partners, 7 car rental partners.

Earlier this year, the loyalty programme launched skywardsmilesmall.com – introducing over a thousand new ways to earn Miles while shopping online with popular UK and US brands. Expanding its financial partnerships, the loyalty programme has launched the Emirates Skywards Mastercard® in partnership with Barclays – its first Emirates branded credit card in the U.S allowing customers to accumulate even more Skywards Miles on their everyday spend and travel purchases.

 ‘My Family’ programme, which launched in 2018, has enhanced its features to now accept family members pooling up to 100% of all Skywards Miles earned, not just on Emirates flights – allowing customers to redeem rewards even faster than before.

Members can also earn thousands of Miles with Emirates Skywards Hotels at over 400,000 hotels, in over 900 destinations worldwide – and up to 2,500 bonus Miles per night, when using a co-branded Emirates Skywards credit card for payment.

Emirates Skywards’ introduction of personalised offers integrated within the booking flow is an industry-first loyalty benefit, whereby logged-in members can avail enhanced Cash+Miles redemption rates and discounted Miles Upgrades when booking flights directly on emirates.com and the Emirates app. These exclusive offers are tailored to suit each member’s preference – offering vast opportunities to save on travel costs.

Reassuring members during COVID-19

With continued travel restrictions due to the COVID-19 global pandemic, Emirates Skywards is offering its members reassurance and flexibility during this difficult time.

Emirates Skywards Silver, Gold and Platinum members have had their tier review dates extended to enable an additional 12 months at their current status.

AirAsia Connects Kuching and Langkawi with 3 Weekly Flights

AirAsia will soon connect two of Malaysia’s most popular destinations with the airline commencing three weekly services between scenic Kuching and idyllic Langkawi from 13 November 2020. 

All-in-fares for BIG members start as low as RM59* one way and are available for booking at airasia.com and via the AirAsia mobile app.

SNAP (flight+hotel) combos inclusive of return flight and 3 days/2 nights stay at Pelangi Beach Resort Langkawi or Nadias Hotel Cenang are available from RM269** per person, meanwhile, Tune Hotel – Waterfront Kuching or Regatta Suites Kuching are also available from RM219** per person.

Travellers can also book airport transfers, transport services or activities on airasia.com (through the ‘Activities’ tab). From Kuching, enjoy a day trip to Bako National Park, get up close with the orangutans at Semenggoh Wildlife Rehabilitation Centre or learn about Sarawak multi-ethnic culture at the Sarawak Cultural Village. In Langkawi, indulge in a sunset dinner cruise on the Andaman Sea or challenge yourself with some adrenaline-pumping activities such as Zipline, ATV ride or jet ski ride. 

For the latest AirAsia news, activities and promotions, follow AirAsia on Twitter (twitter.com/AirAsia),  Facebook (facebook.com/AirAsia) and Instagram (instagram.com/AirAsia).

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FILE PHOTO: AirAsia crew members pose for a photograph in front of an Airbus A320-200 plane at Kuala Lumpur International Airport in Sepang, Malaysia, July 22, 2019. REUTERS/Lim Huey Teng/File Photo
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