Emirates will resume passenger flights to Warsaw from 4 September starting with twice-a-week services, and increasing to three-a-week from 7 October.
The resumption of flights to Warsaw will expand Emirates’ current network to 75 cities in September, offering travellers in the Middle East, Africa and Asia Pacific convenient connections via Dubai to the Polish capital.
The airline has been gradually restoring its network connectivity, working closely with international and local authorities to responsibly resume passenger operations to meet travel demand, while always prioritising the health and safety of its customers, crew and communities.
On the Dubai-Warsaw route, Emirates will deploy its spacious, wide-body Boeing 777-300ER aircraft offering seats in First, Business and Economy class. Flight EK179 to Warsaw will depart Dubai at 08:10hrs on Fridays and Sundays, and the return flight EK180 will depart Warsaw at 15:00hrs. An additional flight service on Wednesdays, will be added to the route from 7 October.
Customers can book flights on emirates.com or via travel agents.
Customers can stop over or travel to Dubai as the city has re-opened for international business and leisure visitors. Ensuring the safety of travellers, visitors, and the community, COVID-19 PCR tests are mandatory for all inbound and transit passengers arriving to Dubai (and the UAE), including UAE citizens, residents and tourists, irrespective of the country they are coming from.
Emirates has announced it will resume its A380 operations to Toronto starting 16 August, taking its A380 network to six cities.
The airline continues to gradually expand the deployment of its double-decker aircraft in line with market demand and operational approvals.
The iconic Emirates A380 will begin serving travellers on flights to Toronto starting 16 August. The airline has so far resumed A380 operations to Amsterdam, Cairo, Paris, London Heathrow and Guangzhou (8 August) – taking its A380 network to six cities. The Emirates A380 experience remains a favourite amongst travellers for its spacious and comfortable cabins and the airline will continue to gradually expand its deployment in line with market demand and operational approvals.
Customers can fly the Emirates A380 from Dubai to Toronto five times a week. Flights can be booked on emirates.com or via travel agents. Emirates flight EK 241 will depart Dubai at 9:10 and arrive in Toronto at 15:05 local time. The return flight, EK 242 will depart Toronto at 21:45 and arrive in Dubai at 18:30 local time, the following day.
With safety as a priority, Emirates is gradually expanding its passenger services to 70 cities in August, returning to over 50% of its pre-pandemic destination network. Passengers travelling between the Americas, Europe, Africa, Middle East, and Asia Pacific can enjoy safe and convenient connections via Dubai. Customers from Emirates’ network can stop over or travel to Dubai as the city has re-opened for international business and leisure visitors.
COVID-19 PCR tests are mandatory for all inbound and transit passengers arriving to Dubai (and the UAE), including UAE citizens, residents and tourists, irrespective of the country they are coming from.
Free, global cover for COVID-19 related costs: Customers can now travel with confidence, as Emirates has committed to cover COVID-19 related medical expenses, free of cost, should they be diagnosed with COVID-19 during their travel while they are away from home. This cover is immediately effective for customers flying on Emirates until 31 October 2020 (first flight to be completed on or before 31 October 2020), and is valid for 31 days from the moment they fly the first sector of their journey. This means Emirates customers can continue to benefit from the added assurance of this cover, even if they travel onwards to another city after arriving at their Emirates destination. For more details: http://www.emirates.com/COVID19assistance
Emirates has announced it will resume passenger services to Kuwait City (5 August) and Lisbon (16 August). This will take Emirates’ passenger network to 70 destinations in August, over 50% of its pre-pandemic destination network, as the airline gradually resumes operations with the safety of its customers, crew and communities as its top priority.
Flights from Dubai to Kuwait City will operate as a daily service and flights from Dubai to Lisbon will operate three times a week. The flights will be operated with the Emirates Boeing 777-300ER and can be booked on emirates.com or via travel agents.
Passengers travelling between the Americas, Europe, Africa, Middle East, and Asia Pacific can enjoy safe and convenient connections via Dubai. Customers from Emirates’ network can stop over or travel to Dubai as the city has re-opened for international business and leisure visitors.
COVID-19 PCR tests are mandatory for all inbound and transit passengers arriving to Dubai (and the UAE), including UAE citizens, residents and tourists, irrespective of the country they are coming from.
Emirates will resume passenger services to Stockholm with weekly flights from 1 August, expanding its network in Europe to 22 cities, and connecting customers from Europe to the Middle East, Asia Pacific and Africa.
The restart of Stockholm flights means that all Emirates gateways in Scandinavia will have resumed services by August, with flights to Oslo resuming from 4 August and services to Copenhagen being in operation since June.
This will take the airline’s passenger network to 63 destinations in August, offering customers around the world more convenient connections to Dubai, and via Dubai.
Flights between Stockholm and Dubai will operate once a week on Saturdays. Emirates flight EK157 will depart Dubai at 08:40 and arrives in Stockholm at 13:10. The return flight EK 158 leaves Stockholm Arlanda Airport at 15:05 and arrives into Dubai International Airport at 23:20. All times are local.
The flights will be operated with the Emirates Boeing 777-300ER and can be booked on emirates.com or via travel agents.
Dubai is open: Customers from across Emirates’ network can now to travel to Dubai as the city has re-opened for business and leisure visitors with new air travel protocols that safeguard the health and safety of visitors and communities. For more information on entry requirements for international visitors to Dubai, visit: www.emirates.com/flytoDubai
Flexibility and assurance: With the gradual re-opening of borders over the summer, Emirates has revised its booking policies to offer customers more flexibility and confidence to plan their travel. Customers whose travel plans are disrupted by COVID-19 related flight or travel restrictions, can simply hold on to their ticket which will be valid for 24 months and rebook to fly at a later time; request travel vouchers to offset against future Emirates purchases, or request refunds via an online form on Emirates’ website or via their travel booking agent.
Health and safety first: Emirates has implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air, including the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers. For more information on these measures and the services available on each flight, visit: www.emirates.com/yoursafety
Travel restrictions: Customers are reminded that travel restrictions remain in place, and travellers will only be accepted on flights if they comply with the eligibility and entry criteria requirements of their destination countries. Visit: www.emirates.com/travelrestrictions
Alstom-led consortium delivers extension of Dubai Metro Red Line
A full turnkey integrated system
15km-long
50 Metropolis trainsets
Total value of the project is €2.6 billion
Alstom congratulates Dubai’s Roads and Transport Authority (RTA), on the inauguration of the Dubai Route 2020 Metro. This iconic project was ceremonially inaugurated by H. H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the United Arab Emirates, and Ruler of the Emirate of Dubai on 7 July 2020, and was also attended by Henri Poupart-Lafarge, Alstom’s CEO and Chairman of the Board as well as the top management of the ExpoLink Consortium via video conference technology.
The new line project, commenced in July 2016 and carried out by the Alstom-led ExpoLink consortium, also composed of ACCIONA and Gülermak, consists of a 15km-long line, of which 11.8km is above ground and 3.2km underground, and an interchange on the Red Line. The extension of the metro has seven stations including Jabel Ali Station and the flagship metro station at the Expo exhibition site. The project is worth a total of €2.6 billion.
As part of the Consortium, Alstom was responsible for the integration of the entire metro system including 50 Metropolis trainsets produced in Alstom’s site in Katowice, Poland, power supply, communication, signalling, automatic ticket control, track works, platform screen doors and a three-year warranty on the whole system, as well as the enhancement of the existing metro line by upgrading power supply, signalling systems, miscellaneous communication and track works. The trainsets are 85.5 meters long and composed of five cars per trainset, and they will be able to carry up to 696 passengers each.
The train offers an excellent level of passenger experience, thanks to wide gangways, large doors and windows, three specific areas for Silver, Family and Gold Classes. Eco-friendly, the train is equipped with a full electrical braking system, LED lighting and other innovations to reduce energy consumption.
Alstom is a dedicated and long-standing partner of Dubai’s transportation and mobility development. Alstom delivered the Dubai tramway, the first fully integrated tramway system in the Middle East and the world’s first 100% catenary-free line, which was opened in November 2014. Alstom is also in charge of the maintenance of the Dubai Tram for a period of 13 years.
Having earned its reputation as the new-generation aerial tanker of choice for military services worldwide, Airbus’ A330 Multi Role Tanker Transports (MRTT’s) are now being outfitted for their multi-mission duties in an optimised industrial process – enabling five aircraft to undergo the conversion every year.
The A330 MRTT is based on Airbus’ popular A330 widebody passenger airliner, with the aircraft produced on the company’s commercial airplane final assembly line in Toulouse, France. Once their initial built-up is complete, they are flown to Airbus’ military aircraft facility in Getafe, Spain to be transformed with hardware and systems for their dual roles as an air-to-air refuelling platform and an airlifter for troops and cargo.
Thousands of new parts integrated
During the conversion, Airbus teams install some 16,000 types of new components and approximately 450 new electrical harnesses (for a total cabling length of more than 50 km.), as well as 6,000 brackets and 1,700 connectors.
With 42 A330 MRTTs delivered to date, Airbus’ has reduced the end-to-end transformation time by one month, introducing increased digitalization and applying the “takt” principle of lean production methodology – in which the aircraft moves through the conversion with zero hours pending and zero work orders open.
The digitalization includes the increasing use of Microsoft HoloLens mixed reality headsets instead of computer tablets. With 80 to 90 work orders now produced with HoloLens, the goal is to apply the system during 2020 for 50% of overall work orders, mainly for electrical and hydraulic installations.
A key element of the conversion is installing the A330 MRTT’s air-to-air refuelling hardware. All aircraft are equipped with hose and drogue units, and most customers have opted for Airbus’ highly capable fly-by-wire Aerial Refuelling Boom System (ARBS) – which provides enhanced controllability during in-flight fuel transfers to receiver airplanes.
The A330 MRTT transformation process includes locating the Airbus-developed Air Refuelling Console in the cockpit area behind the pilots. Containing seats for two crew members, this station enables the aerial refuelling to be remotely controlled, aided by an advanced high-resolution observation system with panoramic 3D-vision for operations day and night.
On the A330 MRTT’s main deck, the aircraft’s widebody cross-section can be configured a variety of roles, from the transportation of troops and personnel with capacities for 268 passengers in a two-class configuration, to aeromedical evacuation – accommodating two intensive care units, 16 stretchers, along with seating for medical staff and passengers.
Customers from around the world
Airbus delivered its initial A330 MRTT in December 2009, with this no. 1 aircraft received by the Royal Australian Air Force. Today, A330 MRTTs are flown by Australia, France, Singapore, Saudi Arabia, South Korea, the United Emirates and United Kingdom – logging a combined total of more than 200,000 flight hours.
A total of 60 A330 MRTTs have been ordered for operations at the service of 13 nations.
(Reuters) – Emirates Group is planning to cut about 30,000 jobs to reduce costs amid the coronavirus outbreak, which will bring down its number of employees by about 30% from more than 105,000 at the end of March.
The company is also considering speeding up the planned retirement of its A380 fleet, the report added, citing people familiar with the matter.
An Emirates spokeswoman said that no public announcement has been made yet by the company regarding “redundancies at the airline”, but that the company is conducting a review of “costs and resourcing against business projections”.
“Any such decision will be communicated in an appropriate fashion. Like any responsible business would do, our executive team has directed all departments to conduct a thorough review of costs and resourcing against business projections,” the spokeswoman said.
Emirates, one of the world’s biggest long-haul airlines, said earlier this month that it will raise debt to help itself through the coronavirus pandemic, and may have to take tougher measures as it faces the most difficult months in its history.
The state-owned airline, which suspended regular passenger flights in March due to the virus outbreak that has shattered global travel demand, had said that a recovery in travel was at least 18 months away.
It reported a 21% rise in profit for its financial year ending March 31, but said the pandemic had hit its fourth-quarter performance.
It said it would tap banks to raise debt in its first quarter to lessen the impact of the virus on cash flows.
(Reporting by Kanishka Singh in Bengaluru and Alexander Cornwell in Dubai; Editing by Catherine Evans and Jan Harvey)
FILE PHOTO: An Emirates Airbus A380 airliner lands at Nice international airport, France
Emirates is set to operate limited passenger services to Frankfurt (02, 04, 06, 09, 11, 13 May), London Heathrow (03, 05, 07, 10, 12, 14 May), Manila (3, 6, 8, 10, 13, 15, 16 May), Sao Paulo (3 May), and Shanghai (2 May). The one-way special flights will facilitate travel for residents and visitors wishing to return home.
Those who wish to travel to Shanghai must contact the embassy or consulate of the People’s Republic of China in the UAE. For all other flights, passengers can book directly on emirates.com or via their travel agent.
Only citizens of the destination countries, and those who meet the entry requirements of the destination will be allowed to board. Customers will be required to follow all health and safety measures required by the UAE authorities and the country of destination.
Similar to other repatriation flights that Emirates has operated thus far, for health and safety reasons, the airline will offer a modified inflight service that reduces contact, and the risk of infection. Magazines and print reading material will not be available. Meals on-board will be served in hygienic prepacked meal boxes, offering customers sandwiches, beverages, snacks, and desserts. A selection of hot snacks will also be served on long-haul flights.
Emirates’ Lounge and Chauffeur Drive services will be temporarily unavailable during this period and in-flight Wi-Fi service is available for purchase only. On board Emirates’ flights, seats are pre-allocated where possible with vacant seats placed between individual passengers or family groups in observance of physical distancing protocols. More information is available on emirates.com.
Cabin baggage will not be accepted on these flights. Carry-on items allowed in the cabin will be limited to laptop, handbag, briefcase or baby items. All other items have to be checked in, and Emirates will add the cabin baggage allowance to customers’ check-in baggage allowance.
Passengers are required to apply social distancing guidelines during their journey and wear their own masks when at the airport and on board the aircraft. Travellers should arrive at Dubai International airport Terminal 3 for check-in, three hours before departure. Emirates’ check-in counters will only process passengers holding confirmed bookings to the above destinations.
All Emirates aircraft will go through enhanced cleaning and disinfection processes in Dubai, after each journey.
Since the COVID-19 outbreak began, Emirates and dnata have been adapting operations in line with regulatory directives as well as travel demand.
The airline has aimed to maintain passenger flights for as long as feasible to help travellers return home amidst an increasing number of travel bans, restrictions, and country lockdowns across the world. It continues to maintain vital international air cargo links for economies and communities, deploying its fleet of 777 freighters for the transport of essential goods including medical supplies across the world.
With many of its airline customers dramatically reducing flights or ceasing services altogether, dnata has also significantly reduced its operations, including temporarily shutting some offices across its international network.
HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive of Emirates Group said: “The world has literally gone into quarantine due to the COVID-19 outbreak. This is an unprecedented crisis situation in terms of breadth and scale: geographically, as well as from a health, social, and economic standpoint. Until January 2020, the Emirates Group was doing well against our current financial year targets. But COVID-19 has brought all that to a sudden and painful halt over the past 6 weeks.
“As a global network airline, we find ourselves in a situation where we cannot viably operate passenger services until countries re-open their borders, and travel confidence returns. By Wednesday 25 March, although we will still operate cargo flights which remain busy, Emirates will have temporarily suspended most of its passenger operations. We continue to watch the situation closely, and as soon as things allow, we will reinstate our services.”
Having received requests from governments and customers to support the repatriation of travellers, Emirates will continue to operate passenger and cargo flights to the following countries and territories until further notice, as long as borders remain open, and there is demand: the UK, Switzerland, Hong Kong, Thailand, Malaysia, Philippines, Japan, Singapore, South Korea, Australia, South Africa, USA, and Canada. The situation remains dynamic, and travellers can check flight status on emirates.com.
Sheikh Ahmed added: “Emirates Group has a strong balance sheet, and substantial cash liquidity, and we can, and will, with appropriate and timely action, survive through a prolonged period of reduced flight schedules, so that we are adequately prepared for the return to normality.”
Cost reduction measures
The Emirates Group has undertaken a series of measures to contain costs, as the outlook for travel demand remains weak across markets in the short to medium term. This includes:
Postponing or cancelling discretionary expenditure
A freeze on all non-essential recruitment and consultancy work
Working with suppliers to find cost savings and efficiency
Encouraging employees to take paid or unpaid leave in light of reduced flying capacity
A temporary reduction of basic salary for the majority of Emirates Group employees for three months, ranging from 25% to 50%. Employees will continue to be paid their other allowances during this time. Junior level employees will be exempt from basic salary reduction
Presidents of Emirates and dnata – Sir Tim Clark and Gary Chapman – will take a 100% basic salary cut for three months
The Emirates Group has strong liquidity, with a healthy cash position but it is prudent that it take steps to reduce costs at this time. Emirates remains committed to serving its markets and looks forward to resuming a normal flight schedule as soon as that is permitted by the relevant authorities.
Safeguarding customers, employees, and communities
Emirates Group closely monitors the situation and keeps in regular contact with all relevant authorities, so that it can implement the latest guidance to keep travellers and its employees safe and healthy.
The company has strongly discouraged its employees from non-essential travel, implemented work from home policies for all employees where operationally feasible, enhanced cleaning and disinfection protocols at its facilities, introduced temperature screening at its key office entry points, and launched internal educational campaigns on hand hygiene and health practices to reduce risk of COVID-19.
Over the past weeks, the airline has also implemented enhanced cleaning and disinfecting measures on all of its aircraft departing Dubai as a precaution, and worked closely with airports to implement screening measures as required by the local authorities.
Frontline employees such as crew and airport teams have also been provided with support to stay safe while on duty, including providing hand sanitizers and masks where required.
The Emirates Group fully supports all initiatives to safeguard the health of communities in every market where it operates, including the UAE’s national COVID-19 response.
Emirates is providing customers more flexibility, choice and value through its newly introduced waiver policy for all booked tickets issued on or from today, 7 March until 31 March 2020, allowing customers across its network the choice of changing their travel dates without change and reissuance fees.
The move provides Emirates’ customers with peace of mind should they decide to change their travel plans due to the evolving COVID-19 situation. Customers can change their booking to any date for travel within an 11 month date range in the same booking class without change penalties. Difference in fare, if applicable applies. The policy covers all existing destinations across the Emirates network.
Adnan Kazim, Chief Commercial Officer, Emirates Airline, said: “We want our customers to feel fully supported, comfortable and confident when making travel plans, while offering them the best fares, without incurring change fees should they decide to delay or adjust dates. The situation remains dynamic and we will continue to look at ways to provide flexibility, convenience and peace of mind for our customers.”
Emirates Skywards will also be providing more flexibility to its members who have been impacted by the outbreak of the coronavirus through imposed travel restrictions and flight reductions. Skywards Platinum, Gold and Silver members can maintain their current status by fulfilling 80% of their tier travel requirements between 31 March and 30 June 2020. In addition, Skywards members booked to travel between 1 March and 30 June 2020 will be able to benefit from an additional 20% bonus Tier Miles.
For additional peace of mind, Emirates is also taking its aircraft cleaning process to the next level through additional precautionary measures of implementing enhanced disinfecting procedures after flights from destinations most affected by COVID-19. If the airline is alerted to any suspect or confirmed cases of infectious diseases, teams will be immediately deployed for a deeper cleaning to thoroughly disinfect all cabins of that aircraft with stronger, approved chemicals. Across all its aircraft, Emirates utilises HEPA filters, which are proven to remove more than 99% of viruses in the cabin environment. If there is a suspected case onboard, Emirates will go a step further to replace all the HEPA filters on the aircraft.
Customers are advised that fare differences or applicable taxes may apply if they wish to change their bookings to a different fare class. Current refund and rebooking conditions for tickets issued before 5 March still apply. Customers impacted due to cancellations of flights impacted by the COVID-19 virus are advised to check emirates.com for rebooking or rerouting options.
Customers who wish to change their travel arrangements after making bookings between 7 March and 31 March can visit their travel agent or contact the Emirates call centre at +971 600 555555.
