British Airways’ online sale of thousands of surplus stock not needed for its aircraft caused a stampede of buying from aviation enthusiasts and bargain-hunters.
In the first 24 hours, 5,000 purchases were made, with the website getting 250,000 page views. In the first four days, 1,900 six-packs of bread baskets were snapped up.
Meal trolleys were among the first to sell out. Items from the now-retired Boeing 747s in BA’s aircraft fleet were in big demand.
Trouble is, the sell-off seems to have been so popular it risks becoming a PR headache.
CHICAGO, Sept 14 (Reuters) – Delta Air Lines said on Monday it is seeking to raise $6.5 billion through new bonds and loans backed by its SkyMiles loyalty program, further bolstering liquidity to weather a drastic downturn in travel demand due to the COVID-19 pandemic.
The airline said it would use the loyalty program as collateral to secure the new loans and issuance, as it continues to burn through about $27 million in cash each day.
U.S. airlines have cut costs and raised debt to survive what they call an unprecedented industry crisis. The situation is not expected to improve until there is a meaningful recovery in demand.
With its latest financing deal, Delta will not pursue a $4.6 billion federal loan available under the Coronavirus Aid, Relief, and Economic Security (CARES) Act, officials said, even as it continues to lobby for a second round of federal payroll grants.
Atlanta-based Delta is among U.S. airlines to have tapped funds under a $25 billion made available primarily in grants under the CARES Act to cover employees’ payroll through September, but not a separate $25 billion package in secured loans.
The loan program has attractive financing terms but restricts executive compensation and share buybacks.
The airline has said it could furlough nearly 2,000 pilots in October without more federal aid, but believes it can avoid any flight attendant furloughs through the winter thanks to strong demand for voluntary departures or leaves.
Delta had $15.7 billion in liquidity at the end of June, which it said equaled about 19 months of financial runway at a daily burn rate of $27 million.
It still has unencumbered assets worth $6 billion to $7 billion, primarily in the form of spare aircraft parts and engines, if needed, officials said.
Delta did not disclose the value of the loyalty program or the terms of the new financing, which mirrors a debt deal by United Airlines in June backed by its $20 billion MileagePlus program.
Delta’s shares, which have lost about 46% this year, closed at $31.70 on Friday.
(Reporting by Tracy Rucinski; Editing by Ana Nicolaci da Costa)
Starting Thursday, Delta Air Lines’ premium customers and eligible frequent fliers will be welcomed into the award-winning Plaza Premium lounge at London-Heathrow Terminal 2.
Following their temporary move to Terminal 2 from Terminal 3, eligible Delta and Virgin Atlantic customers will be able to enjoy complimentary food and beverages in the Plaza Premium lounge before their flight. Delta offers daily flights between Heathrow and New York-JFK and a three-times-a-week service to Atlanta.
Since the pandemic, Delta has implemented a new level of clean – the Delta CareStandard – so customers can travel with confidence. In line with this ethos, Plaza Premium has also enhanced its cleaning and safety measures so customers can feel confident when they use the lounge before they fly. Customers are also encouraged to wear a face covering and practise social distancing.
“Safety is at the heart of everything we do at Delta and we’ve implemented additional measures to provide peace of mind for customers at every step of their travel journey,” said Shane Spyak, Delta’s Vice President – Europe, Middle East, Africa and India. “This includes working with our airport partners across our global network to provide additional layers of protection in lounges.”
In the U.S., there are limited Delta Sky Clubs open at Atlanta and New York-JFK airports. Customers will find seating that adheres to social distancing guidelines, plus a streamlined food and beverage offering among the measures being taken to limit touchpoints and keep the Clubs clean.
Delta remains the only U.S. airline offering nonstop service between the U.K. and United States that is keeping middle seats blocked throughout the aircraft on all routes until September 30, 2020, to help protect the health and safety of its customers and crew. Seat blocks are automatically implemented to prevent the adjacent seat being booked once a reservation is complete and seats are chosen. Parties of three or more are able to book seats together, including middle seats.
As part of its COVID-19 health and safety measures, Delta requires employees and customers to wear a face mask or appropriate covering when travelling. The airline also has enhanced booking flexibility in place on flights purchased until August 31, 2020, to provide reassurance to customers should they need to amend their plans. Changing an existing booking is easy via the “My trips” area on delta.com.
Furthermore, the airline has a rigorous onboard cleanliness programme, which includes:
– Sanitizing the aircraft before every flight
– State-of-the-art air circulation systems with HEPA filters that extract more than 99.99% of fine particles in the air, including viruses and bacteria, on all trans-Atlantic flights (and mostly across Delta’s network).
– Boarding flights from back-to-front – reducing the instances of customers needing to pass by one another
– Temporarily streamlining onboard food and beverage service to reduce touchpoints
– Providing supplies directly to customers when available, including hand sanitizers in wellness kits
Qantas is making it easier for Frequent Flyers to use their points on domestic and Trans-Tasman flights, as more travellers look closer to home for their next holiday.
For the rest of 2020, Classic Flight Reward seat availability will be increased by up to 50 per cent to the most popular destinations in Australia and New Zealand including Cairns, Sunshine Coast, Sydney, Queenstown and Auckland (when flights recommence).
To help regular flyers maintain their travel benefits, Qantas Frequent Flyer will also be giving tiered members Silver and above a one-off Status Credits bonus to compensate for reduced flying activity.
The increased availability and status support are part of a raft of initiatives from the loyalty program designed to give members more value from their upcoming holidays and the broader program.
Other program improvements include:
Extra Status Credits: To help our most frequent flyers maintain their benefits throughout travel restrictions, eligible Silver, Gold, Platinum and Platinum One members will automatically receive 50 per cent of the Status Credits they need annually to keep their tier. Members most impacted, such as those whose membership year started at the peak of travel restrictions, will also be eligible for additional monthly Status Credits support. Loyalty Bonus’ for members will now also count towards reaching or retaining Platinum One until 31 December 2021.
Better value on accommodation: The number of points required for Points Plus Pay Qantas Hotels bookings will decrease by 20 per cent effective immediately. For a limited time only members will also receive 5,000 points back when they book a minimum of 3 nights and on selected Qantas Luxury offers earn up to 125 bonus Status Credits when they book before Monday 31 August 2020.
Greater flexibility: To enable members to plan their holidays with more confidence, bookings made using points on Qantas Group flights will have any change or cancellation fees waived until 31 October 2020.
More Points Planes: Qantas Frequent Flyer will launch more Points Planes – exclusive flights for frequent flyer redemptions – to meet the pent-up travel demand of members and boost Australian tourism. Timings and destinations of the flights will be released over the coming months.
Improved digital experience: Qantas Frequent Flyers will soon have a new way to plan their holidays with points. ‘Dream Planner’, launching on 28 July 2020, uses real time data and notifications to keep members informed on reward seat availability and special offers to their preferred destinations.
Qantas CEO Alan Joyce said the changes were good news for members and for tourism.
“Australia is home to world-class destinations and Qantas is making it easier for frequent flyers to visit them,” Mr Joyce said.
“We’re adding more Points Planes and more reward seats to our most popular domestic destinations, because that’s where people will be holidaying for the rest of the year.
“We’re also helping our most loyal flyers maintain their travel benefits by giving them extra Status Credits in recognition of their long-term loyalty.”
Qantas Loyalty CEO, Olivia Wirth said Qantas Frequent Flyer is one of the most attractive loyalty programs in the world because it’s always evolving and innovating to meet the needs of its 13 million members.
“We’ve been listening to our Frequent Flyers closely over the last few months about how they feel about travel, where they want to go and how they want to use their points,” Ms Wirth said.
“What emerged was that despite what’s going on around the world, the notion of the dream trip is well and truly alive, they’re just looking a little closer to home.
“Qantas Frequent Flyers are some of the country’s biggest advocates for travel and this has been reflected in the number of bookings we’re seeing as travel restrictions ease.
“That’s why we’re continuing to invest in making our members’ travel dreams a reality with more choice, better value and greater flexibility.”
Fast facts:
Intention to travel for Frequent Flyers remains high at 90 per cent.
Majority of Qantas Points in the program are earned on the ground, this hasn’t changed.
Qantas Frequent Flyers typically save points over a long period of time for a big dream trip – travel still remains the number one preference to redeem points.
Qantas’ latest nationwide sale shows that Sydney-Brisbane, Melbourne-Sydney, Perth-Broome, Sydney-Cairns, Brisbane-Cairns as the most popular routes.
Qantas has announced a program of events to farewell its last remaining Boeing 747 and provide Australians the opportunity to say goodbye to the much loved “Queen of the Skies” ahead of its retirement from the national carrier’s fleet.
The airline will operate three one-hour “farewell jumbo joy flights” departing from Sydney, Canberra and Brisbane, in response to requests from employees and customers for one final chance to fly on the aircraft.
Qantas 747 Fleet Captain Owen Weaver said the 747 has a special place in the hearts of many Australians.
“The 747 has been a magnificent aircraft and it’s fitting that we celebrate the end of five decades of history-making moments for the national carrier and aviation in Australia,” Captain Weaver said.
“Since the first 747 joined the Qantas fleet in 1971, these aircraft have operated numerous rescue flights to bring Australians home during times of crisis and provided a safe passage for many travellers taking their first international flight to or from Australia.
“These three flights will offer the final opportunity to fly on the Qantas 747 before it leaves, with some of our frequent flyers and aviation enthusiasts as fond of the aircraft as we are, having spent thousands of hours onboard over the years.
“There is an enormous amount of nostalgia and affection associated with our 747 and for those who miss out on a seat on the flight, they will at least be able to catch a glimpse of the aircraft as it takes to Australian skies for the last time.”
The flights will go on sale at midday on Wednesday 8 July on Qantas.com and will operate on Monday 13 July (Sydney), Wednesday 15 July (Brisbane) and Friday 17 July (Canberra). Economy fares cost $400 and a small number of Business Class tickets will be available for $747 with additional extras included.
Seats will be limited to maximise passenger comfort (in line with other previously operated joy flights).
The flights will be operated on a cost-recovery basis and profits will be donated to the HARS Aviation Museum at Albion Park (Wollongong) and the Qantas Founders Museum in Longreach to support their efforts to preserve and promote the 747 legacy for future generations. Both museums have a Qantas 747 on public display.
The final 747-400 in the fleet will depart Sydney at approximately 2pm on 22 July 2020 as flight QF7474.
Prior to its final departure on the 22nd July, Qantas will host a hangar farewell event for employees.
Note: The farewell jumbo jet joy flights will operate with Fly Wellprotocols in place.
American Airlines is recognizing the loyalty of AAdvantage® members by extending their elite status amid reduced travel related to the coronavirus (COVID-19). Changes include:
Extending elite status for AAdvantage members until Jan. 31, 2022.
Reducing elite status qualifications for 2020.
Extending Admirals Club® memberships purchased from American for 6 months.*
Introducing up to $400 special credits for future travel on American Airlines Vacations packages for elite members.**
Every dollar spent on an eligible AAdvantage co-branded credit card through the end of 2020 will count for one mile toward Million Miler℠ status.
Award reinstatement fees waived for travel through September 2020.
“We are grateful to our AAdvantage members and want to show them that loyalty is a two-way street,” said Bridget Blaise-Shamai, Vice President of Customer Loyalty & Insights and President of the AAdvantage program. “When people are ready to fly again, we will be there to help them reconnect with loved ones, friends and colleagues.”
Extended AAdvantage elite status
AAdvantage members will automatically receive an extension of their current elite status through Jan. 31, 2022. These updates will be reflected in member accounts in a few weeks.
Admirals Club membership extension
Admirals Club memberships and One-Day Passes purchased from the airline will be automatically extended for 6 months beyond their expiration date as part of American’s effort to care for customers.*
American Airlines Vacations credit
Elite members will also receive a special credit up to $400 to use toward an American Airlines Vacations package, giving customers something to look forward to when travel resumes. Customers can receive the credit when they call American Airlines Vacations to book a trip. Members can learn more by visiting aa.com.**
Making it easier to earn elite status
Lowered elite qualification requirements
The airline has lowered AAdvantage elite qualification requirements for all of 2020. AAdvantage members will achieve status more easily during the current elite qualifying year through lower Elite Qualifying Dollar (EQD), Elite Qualifying Mile (EQM) and Elite Qualifying Segment (EQS) requirements.
Reduced qualifications for Executive Platinum rewards
Members who qualify for Executive Platinum status previously received a choice of one reward upon reaching 150,000, 200,000 and 250,000 EQMs. Lowered EQM requirements in 2020 will now make these rewards more attainable.
The above changes will take effect by May 15, 2020.
$1 spent on eligible AAdvantage credit cards equals 1 mile toward Million Miler status
For all Citi®/AAdvantage and AAdvantage Aviator® products, as well as select AAdvantage credit cards outside of the United States, every dollar spent on net purchases that post to your AAdvantage account between May and December 2020 will count as one mile toward Million Miler status.
Making travel more flexible
Waived award reinstatement fees for travel
The airline is also giving members more flexibility with waived reinstatement and change charges for awards booked by May 31, 2020 for travel through September 30, 2020.
Award travel ticketed on or after June 1, 2020 will include free changes if made at least 60 days in advance. A new variable fee structure based on elite status and days before departure will apply to any changes made fewer than 60 days in advance:
More information about these updates is available on aa.com. Customers and AAdvantage members with questions about other actions regarding COVID-19 should visit www.aa.com/coronavirus.
*The membership extension applies to all active members as of March 1, 2020. New annual Admirals Club memberships purchased between March 1 and May 31, 2020 will also be extended for 6 months beyond the normal 12 months. For Admirals Club One-Day Passes, the extension applies to any unused passes with an expiration date between March 1, 2020 and May 31, 2021.
**Terms and conditions apply. Note only U.S. point of origin bookings.
Boeing is extending the temporary suspension of production operations at all Puget Sound area and Moses Lake sites until further notice. These actions are being taken in light of the company’s continuing focus on the health and safety of employees, current assessment of the spread of COVID-19 in Washington state, the reliability of the supply chain and additional recommendations from government health authorities.
During the suspension, the company will continue to implement additional health and safety measures at its facilities to protect employees. These measures include new visual cues to encourage physical distancing, more frequent and thorough cleaning of work and common areas and staggering shift times to reduce the flow of employees arriving and departing work, among many other improvements.
“The health and safety of our employees, their families and our communities is our shared priority,” said Boeing Commercial Airplanes President and CEO Stan Deal. “We will take this time to continue to listen to our incredible team and assess applicable government direction, the spread of the coronavirus in the community and the reliability of our suppliers to ensure we are ready for a safe and orderly return to operations.”
The volunteers who have been supporting essential site and services work should continue to report to their assigned shifts. Puget Sound area and Moses Lake employees who can work from home should continue to do so.
As the suspension of operations continues, Boeing will monitor government guidance and actions on COVID-19 and associated impact on all company operations. Boeing sites that remain open are being monitored and assessed on a daily basis.
SWISS will operate all its Berlin services to and from the city’s new Berlin Brandenburg Airport (BER) from 8 November 2020. The SWISS reservation system has already been reconfigured.
From 31 October 2020 onwards, flight operations in Berlin will relocate from the present Tegel Airport to the city’s new Brandenburg Airport (BER). The migration should be completed within the following week. Swiss International Air Lines (SWISS) will commence its new operations to and from Berlin Brandenburg on 8 November. The first SWISS arrival at the new airport will be flight LX974 at 08:45, and the first SWISS Berlin Brandenburg departure will be flight LX975 to Zurich at 09:30.
SWISS Magazine, Berlin
The SWISS reservation system has already been reconfigured to reflect the planned move. Customers who book a flight to Berlin for travel on or after 8 November will be shown not Tegel (TXL) as their destination but the new Berlin Brandenburg (BER). Customers who have already booked such flights will be notified and rebooked. According to current plans, the arrival and departure times of the SWISS flights concerned will remain unchanged, as will the number of frequencies on the route.
Access to new lounge for SWISS travellers, too
Business Class travellers on Lufthansa Group airlines, Frequent Travellers, Senators, Star Alliance Gold Status Members and HON Circle Members can look forward to a particular highlight at the new Berlin Brandenburg Airport: the Lufthansa Lounge. The 1,600-square-metre facility, which is located in the Main Pier North of Terminal 1, offers separate senator and business sections in which visitors can relax, freshen up or work in calm surrounds. The new lounge also features a panoramic windowfront giving exclusive views out over the apron area and of the Berlin skyline beyond.
Low-fare carrier Frontier Airlines today announces its further expansion at Phoenix Sky Harbor International Airport (PHX) with the only ultra-low-cost, nonstop flights to two California airports: Los Angeles International Airport (LAX) and San Jose Airport (SJC). To celebrate this new service, Frontier is offering fares as low as $29*, which are available now at FlyFrontier.com.
“We see tremendous growth opportunities for low-cost air travel in Phoenix and today’s expansion announcement provides significantly lower fares to key California markets,” said Daniel Shurz, senior vice president of commercial for Frontier Airlines. “Our new nonstop flights to Los Angeles and San Jose are an excellent complement to the 15 other routes we offer from Phoenix Sky Harbor. We’re proud to operate at one of the most awarded airports in the U.S. and look forward to continuing our exceptional relationship with the community.”
New routes from Phoenix Sky Harbor International Airport (PHX):
Service is seasonal and frequency and times are subject to change, so please check FlyFrontier.com for the most updated schedule.
“Frontier Airlines is an excellent partner at Sky Harbor and we greatly value the service they bring to our residents and visitors,” said Director of Aviation Services James E. Bennett.
Frontier is focused on more than low fares. The carrier offers customers the ability to customize travel to their needs and budget. For example, customers can purchase options a la carte or in one low-priced bundle called the WORKS. This bundle includes refundability, a carry-on bag, a checked bag, the best available seat, waived change fees, and priority boarding.
The airline’s frequent flier program, FRONTIER Miles, lets members enjoy many benefits as well as attain Elite status. Like the airline, FRONTIER Miles is family friendly, and the program makes it easy for families to enjoy the rewards together, including family pooling of miles. FRONTIER Milesis aptly named because you earn one mile for every mile flown – no funny formulas at Frontier. If a customer travels a little or a lot, they will find FRONTIER Miles rewarding.
Frontier operates over 95 A320 family aircraft and has the largest A320neo fleet in the U.S., delivering the highest level of noise reduction and fuel-efficiency, compared to previous models. The use of these aircraft, Frontier’s seating configuration, weight-saving tactics and baggage process have all contributed to the airline’s average of 39% fuel savings compared to other U.S. airlines (fuel savings is based on Frontier Airlines 2018 fuel consumption per seat-mile compared to the weighted average of major U.S. airlines), which makes Frontier the most fuel-efficient U.S. airline. More information about Frontier’s green commitments are available at FlyFrontier.com/Green.
With over 150 new Airbus planes on order, Frontier will continue to grow to deliver on the mission of providing affordable travel across America. Frontier’s young fleet also ensures that the company keeps fares low and that customers will enjoy a pleasant and reliable experience flying with the airline.
Alstom congratulates Transport for New South Wales (TfNSW), on the opening of the CBD and South East Light Rail project and the start of revenue service, returning Light Rail back down Sydney’s George St for the first time in more than 60 years.
Alstom, as part of the ALTRAC Light Rail consortium[1], has been responsible for the integrated light rail system that included the design, delivery and commissioning of 60 Citadis X05 Light Rail Vehicles (LRV), power supply equipment including APS – the wire-free ground-based power supply (over two kilometres), the energy recovery substations – HESOP, signalling, communications, depot equipment and 19 years of maintenance.
The new 12km network has been delivered under a turnkey PPP model that will provide the commuters of Sydney with frequent, reliable, high capacity services running from Circular Quay in the city’s CBD to Central Station, then south east to Randwick. Each LRV has a capacity of 450 passengers – the equivalent of nine standard buses and will move up to 13,500 commuters per hour (6,750 in each direction) during peak times once fully operational. Normal tram services will operate seven days a week between 5am and 1am.
As part of the contract, the consortium has also taken over the operations and maintenance of the existing Inner West Light rail (IWLR) that connects Sydney’s inner west with the Pyrmont peninsula, Darling Harbour and the southern CBD. Alstom is also responsible for the maintenance of the existing system which includes 12 CAF Light Rail Vehicles.
“Alstom is extremely proud to be a part of this iconic project” said Mark Coxon, Managing Director for Alstom in Australia & New Zealand, “This new Light Rail system will transform Sydney and provide a step change in the city’s public transport capability and reliability while protecting the aesthetic appeal of the CBD and improving sustainability of the overall transport network”
[1] Made up of Alstom, Transdev, Acciona and Capella
