AIRPORT NARITA, TOKYO, JAPAN - 2017/05/06: Air New Zealand Boeing 787-9 Dreamliner landing at Tokyo Narita airport. (Photo by Fabrizio Gandolfo/SOPA Images/LightRocket via Getty Images)
Air New Zealand has put a hold on new bookings on international services into New Zealand following a request from the New Zealand Government.
The move is to help ensure the country is able to provide quarantine accommodation for inbound passengers for the required 14-day period.
As well as the temporary hold on new bookings for the next three weeks, the airline is also looking at aligning daily arrivals with the capacity available at managed isolation facilities. This may mean some customers will need to be moved to another flight.
Air New Zealand Chief Commercial and Customer Officer Cam Wallace says the airline has been working closely with the government to understand how it can support the government’s efforts to contain COVID-19 at the border.
“We accept this is a necessary short-term measure given the limited capacity in quarantine facilities and we’re keen to do what we can to help New Zealand’s continued success in its fight against COVID-19.”
The airline is proactively contacting customers affected by these changes from today. The Air New Zealand contact centre is currently experiencing very high demand, and customers are also welcome to contact the airline via its social media channels. Customers booked via a travel agent, including a third-party website (e.g. Expedia, Booking.com) should speak directly with their agent.
Air New Zealand is grateful to customers for their patience while it works through these changes.
Outbound Air New Zealand services from New Zealand to international ports are not affected by the New Zealand Government restrictions. Domestic services are not impacted.
AIRPORT NARITA, TOKYO, JAPAN – 2017/05/06: Air New Zealand Boeing 787-9 Dreamliner landing at Tokyo Narita airport. (Photo by Fabrizio Gandolfo/SOPA Images/LightRocket via Getty Images)
ATR and one of its long-standing customers, the Finnish airline Finnair, signed a 10-year Global Maintenance Agreement (GMA). Through this package, Finnair and Nordic Regional Airlines (NoRRA) – who operates Finnair’s regional ATR traffic – will benefit from a customised support from ATR, which will help the airline better anticipate maintenance costs while enhancing the dispatch reliability of its fleet of 12 ATR 72-500.
This pay-by-the-hour contract covers the repair, overhaul and pooling services of Line Replaceable Units, along with their door-to-door delivery and an on-site leased stock of spare parts. Finnair will also benefit from blades maintenance and availability, and maintenance recommendations based on ATR’s expertise to enhance aircraft reliability.
Juha Ojala, Vice President Technical Operations of Finnair, declared: “Our ATR flights form a key part of our feeder traffic to our Helsinki hub, and as a large share of our customers are transfer customers, they have strong expectations in terms of punctuality and reliability. This Global Maintenance Agreement is one step further in our relationship with ATR and ensures we benefit from the most suitable services, so that we can in turn provide our customers with a reliable and punctual travel experience.”
Stefano Bortoli, Chief Executive Officer of ATR, added: “Finnair is new to our GMA programme but they have been part of the ATR family from the very beginning, as they took delivery of their first ATR aircraft, MSN 006, in 1986. During the challenging times we are currently living, the confidence from a valued customer is the best tribute they can offer to the quality and economics of our products and services. We are looking forward to sharing our knowledge and expertise with Finnair, so that they can in turn keep on operating regional traffic in a responsible and efficient fashion.”
Production and development of new solutions for hospitals
Alstom’s 3D printing hub in Barcelona is coordinating initiatives being implemented at a Group level to contribute to the fight against the COVID 19 global pandemic. Since last week, engineers and developers based in Santa Perpetua site (Barcelona) have been coordinating and implementing different initiatives to produce pieces, supply consumables and design new solutions.
Alstom’s hub is working in coordination with the 3Dcovid19.org network to manufacture visors for face shields and ventilators valves, that are being delivered to different hospitals.
“The aim is to help the healthcare community by manufacturing parts that meet appropriate quality and safety standards,” says Jaume Altesa, responsible for Alstom’s 3D printing hub at Santa Perpètua. “3D printing has gained prominence due to its particular usefulness for creating equipment to protect against COVID-19, as it can be used to manufacture materials currently suffering severe shortages such as face masks, mechanical respirators and even door openers, among others”, he adds.
The CAD design experts at the Santa Perpetua facilities are also innovating in new solutions and developments. They are currently working, for example, on portable personal protectors for door handles and the use of anti-bacterial materials in the masks.
Launched in 2016, Alstom 3D printing hub in Barcelona is one of the components of Smart Operations, Alstom’s ‘Industry of the Future’ programme. Its ambition is to produce 3D-printed parts quickly and at a competitive price for new trains, to meet the customers’ requests for parts, and to facilitate some manufacturing and maintenance operations. At Alstom, 3D printing is used for four applications: tools for our factories, prototypes to validate a design, moulds produced in half the time of classic production methods and series parts with around 70 references in plastic and metal.
LONDON, March 31 (Reuters) – British Airways said it is temporarily suspending flights from Gatwick Airport in southern England, Britain’s second busiest airport, due to the coronavirus.
BA’s boss warned earlier in March that the airline was in a battle for survival and would have to cut jobs and park planes.
“Due to the considerable restrictions and challenging market environment, like many other airlines, we will temporarily suspend our flying schedule at Gatwick,” a BA spokesman said.
BA said it will contact affected customers. The airline continues to operate some flights from its main hub at Heathrow.
Parent company IAG said flying capacity would be down 75% in April and May.
Rival airline easyJet said on Monday that it had grounded its entire fleet.
Gatwick Airport said last week it would shut one of its two terminals on Wednesday.
Alaska Airlines, Inc.’s board of directors today elected Brooke Vatheuer to the new position of vice president strategic performance – Seattle, where she will lead the airline’s growing, hometown hub at Sea-Tac International Airport.
Vatheuer, who previously served as senior vice president of operations and planning for Horizon Air, will be a champion for Alaska’s guests and employees as it continues to grow its operations at Sea-Tac. Vatheuer will be accountable for the guest experience, operational metrics, gate space areas, ground staffing, air space management and employee engagement at Sea-Tac. The new leadership role reflects the airline’s continued focus on Seattle as a center of national and global connections for guests traveling for both business and leisure.
Vatheuer has more than a decade of experience at Alaska Airlines and Horizon Air. She started with Alaska in 2007 as an internal auditor and quickly took on new positions and leadership roles in the following years, including managing director of audit programs. In 2017, she joined Horizon Air as vice president of finance and planning where she oversaw operational performance, led strategic planning and continued to improve processes, collaboration and engagement among Horizon’s frontline employees.
“Brooke is a talented executive with a lengthy history of experience at Alaska Air Group managing people and operations,” said Gary Beck, Alaska’s executive vice president and chief operating officer. “She has an astute understanding of the airline business. Her work in audit, finance, analytics, strategic planning and as the head of operations at Horizon Air enables her to deeply appreciate the intricacies of an effective operation. Our guests can look forward to an improved experience at Sea-Tac airport.”
Vatheuer earned a bachelor’s degree in business administration from the University of Washington, as well as a master’s degree in professional accounting. She is a certified public accountant.
Alaska Airlines and its regional partners fly 47 million guests a year to more than 115 destinations with an average of 1,300 daily flights across the United States and to Mexico, Canada and Costa Rica. With Alaska and Alaska Global Partners, guests can earn and redeem miles on flights to more than 800 destinations worldwide. Alaska Airlines ranked “Highest in Customer Satisfaction Among Traditional Carriers in North America” in the J.D. Power North America Airline Satisfaction Study for 12 consecutive years from 2008 to 2019. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK).
CEO Oscar Munoz and Denver Mayor Michael B. Hancock celebrate 24 more United gates as part of Denver International Airport’s $1.5 billion Concourse Expansion Program
DENVER, Feb. 7, 2020 /PRNewswire/ — United Airlines today hosted an event in partnership with Denver International Airport (DEN) celebrating the recent decision from Denver City Council to approve the lease of an additional 24 gates by the airline at DEN, paving the way for local travelers to access more flights to more places than ever before. United Airlines CEO Oscar Munozjoined Denver Mayor Michael B. Hancock to sign United’s proposal to amend its current lease, solidifying United’s plans to grow its Denver hub from 500 to as many as 700 daily flights by 2025. The additional gates are a combination of newly constructed and existing gates, and part of DEN’s $1.5 billion Concourse Expansion Program.
“United Airlines is a vital partner for Denver International Airport, and we’re proud they are continuing to invest and grow right here in Denver,” said Mayor Michael B. Hancock. “As United increases daily flights and continues to add new routes, they are creating economic opportunities that benefit our entire community.”
On Jan. 21, the Denver City Council unanimously approved an amendment for United’s lease of additional gates.
Delta Air Lines, Inc. (NYSE: DAL) traded down 1.8% Tuesday shortly after its global affiliates announced a bid for an embattled airline.
In an early round of bidding against other international airlines, Air France-KLM proposed to buy a 49% stake in Malaysia Airlines. Its pitch outlined plans for a maintenance hub in the Southeast Asian nation.
The circumstances of the bid are not particularly positive. Malaysia Airlines has struggled to revive booking rates since two disasters in 2014 tanked its public trust. Flight MH370 mysteriously disappeared over the Indian Ocean, and flight MH17 was shot down over Ukraine. The Malaysian government has since sought a strategic partner to restore the airline’s image.
Why It’s Important
With a stake in Malaysian Airlines, Air France-KLM could improve the entity’s public trust issues — or it could be hampered by them. Either way, an affiliation may create risk for Delta.
American Airlines has launched a reciprocal codeshare agreement with Morocco’s largest airline, Royal Air Maroc, to add new options for travel to Morocco starting Dec. 26.
American’s customers will be able to purchase select Royal Air Maroc flights to Casablanca, Morocco (CMN), which will provide seamless connecting service to Marrakech, Morocco (RAK). These flights are available for sale now for travel beginning December 26. The codeshare will expand to additional cities across the African continent in early 2020.
“Royal Air Maroc is a premier African carrier and their hub in Casablanca is perfectly situated to offer our customers convenient connections between North America and over 40 destinations throughout Africa,” said Vasu Raja, American’s Senior Vice President of Network Strategy. “With Royal Air Maroc’s upcoming entry into the oneworld® alliance and our recently announced service between Philadelphia and Casablanca, we are committed to creating more opportunities for our customers to visit unique destinations in Africa.”
Beginning in early 2020, the codeshare agreement will provide American’s customers access to popular destinations in Africa, including:
Abidjan, Cote d’Ivoire (ABJ)
Accra, Ghana (ACC)
Lagos, Nigeria (LOS)
Luanda, Angola (LAD)
Monrovia, Liberia (ROB)
The codeshare will also allow Royal Air Maroc customers to connect to new destinations throughout American’s domestic network beginning Dec. 26.
American will begin seasonal service to CMN June 4 as the only U.S. carrier with nonstop service to Morocco, which will be operated three times per week. Flights are available for purchase now.
JetBlue Founder David Neeleman Selects Salt Lake City as Headquarters for New Airline
America’s newest and perhaps most innovative airline does not yet have a name, or any airplanes. But it now has a headquarters.
David Neeleman’s startup will be based in Salt Lake City, where it plans to spend a capital investment of $3.2 million and create nearly 400 jobs over the next five years, according to local authorities. In return, the state offered tax rebates worth as much as about $1.1 million over five years.
“There’s a super strong technology base, and lower cost of living than California and some of the coastal areas,” Lukas Johnson, the airline’s chief commericial said in an interview. “We want to focus more on the technology aspect of the transportation side, and it makes a lot of sense. The tech sector is booming out here.”
Investments as airline expands global network from DFW, improves customer experience
FORT WORTH, Texas — American Airlines has announced plans to build a new, larger catering kitchen at Dallas Fort Worth International Airport (DFW). The new facility is part of American’s long-term growth strategy at its largest hub, and will allow the airline to better serve customers as it grows.
The investment reaffirms American’s commitment to grow and improve customer experience at DFW. In addition to the new kitchen, construction is also slated to begin ona a state-of-the-art aircraft parts distribution facility, which will help reduce maintenance delays by providing parts from DFW to American’s global network.
This year alone, American has expanded at DFW by adding 15 more gates and increasing the amount of flying to 900 daily departures. Additionally, the airline introduced a Flagship Lounge to serve premium customers travelling to international destinations. The growth is part of a larger strategy that will continue as American continues to invest in the operational efficiency and customer experience initiatives at DFW.
“DFW remains a great source of opportunity and growth for American,” said Cedric Rockamore, American’s Vice President of DFW of Hub Operations. “These investments will ensure we can continue to welcome the world to and through DFW for a very long time.”
Catering kitchen
American will build a new catering kitchen to support DFW’s current and future catering demands. The new facility will replace the existing catering kitchen, which was built in 1982 and is too small to support the airport’s growing operation. Construction on the new kitchen will begin in January 2020.
“In addition to more space, the new kitchen will provide updated equipment and efficiencies to improve our catering operation, which improves our reliability and provides a better experience for our customers,” Rockamore said.
The $100 million construction project will take about 18 months to complete and supports the first phase of development for DFW’s new Terminal F. This phase includes four new gates and customer areas located on the southeast corner of Terminal D and is scheduled to open in 2022.
The kitchen will continue to be staffed and operated by LSG Sky Chefs, the airport’s largest catering vendor.
Central Fulfillment Center and cargo mail facility
American plans to break ground in January 2020 on a new Central Fulfillment Center that will house aircraft parts for line maintenance support across our network. The 390,000-square-foot facility will enable the airline to fulfill request for parts up to 75% faster, minimizing potential maintenance delays. Locating this facility at DFW enhances our ability to distribute parts for overnight maintenance throughout the network.
This project will also include a facility for cargo mail, a key revenue stream and narrowbody product for American Airlines Cargo. The expanded space will allow the Cargo team to optimize fleet, network and market demands for transporting mail.
Terminal expansion
To support the demand for additional growth, DFW continues to develop new and optimize existing terminal spaces. These efforts include two new gates and customer areas at Terminal E, which American will utilize to support summer 2020 flying, and the continued development of Terminal F.
With the first phase of development for Terminal F underway, details of the additional phases will be developed as American and DFW continue to study infrastructure demands and customer needs.
