Airline prioritises passenger experience and connectivity with fleet upgrade
Toulouse, 19 November, 2019 – World number one regional aircraft manufacturer ATR, just delivered the first of three ATR 72-600 aircraft to Tunisair Express. The Tunisian airline will use these aircraft to renew its regional fleet providing passengers with essential connectivity both domestically and internationally. The latest generation ATR 72-600 burns 40% less fuel and emits 40% less CO2 compared to a similarly sized regional jet.
By upgrading to the ATR -600 series, the airline has also chosen to prioritise the comfort of its passengers, introducing the latest generation 18” wide seats and the Cabinstream In-Flight Experience, allowing passengers to access a variety of content on their personal electronic devices.
Tunisair Express Director General, Yosr Chouari, said: “We are looking forward to introducing this new ATR aircraft with the latest comfort and technology to our passengers, with this first delivery marking an important step in our fleet renewal. Regional aviation provides essential connectivity for Tunisia and the unbeatable economics of the ATR 72-600, together with the best cabin, make it perfect for both our domestic and international operations.”
ATR Chief Executive Officer, Stefano Bortoli, commented: “As the leading regional aviation manufacturer, we understand how tough it can be for regional airlines. That is why we do everything that we can to support our clients and operators, ensuring that each innovation we introduce adds value in either the cockpit or the cabin and their bottom line. It is a clear recognition that when an airline wants to put its passengers first, the ATR is selected as the best aircraft for the job.”
ATR’s Market Forecast sees a demand for 350 new turboprops over the next 20 years for the Africa and Middle-East region. Regional aviation provides essential connectivity around the world. A 10% increase in regional flights generates additional increases of 5% in tourism, 6% in regional GDP and 8% foreign direct investment. Turboprops are key in connecting communities around the world: 36% of all commercial airports rely exclusively on turboprops and 50% rely, also exclusively, on regional aircraft.
NEW YORK–(BUSINESS WIRE)– JetBlue (NASDAQ: JBLU) today proudly announced it has been named the number one domestic airline in Travel + Leisure’s World’s Best Awards 2019. Each year, the readers of Travel + Leisure, the largest travel brand in the United States, vote on their favorite airlines, destinations, hotels, and more. Now approaching 20 years of low-fare flying, JetBlue continues to put the customer at the center of the travel experience in ways no airline can match.
“Whether it’s new planes on new routes, our customer comfort and inflight connectivity, or our airport amenities and caring crewmembers, JetBlue strives to lead the industry in every aspect of air travel,” said Joanna Geraghty, JetBlue’s president and chief operating officer. “Honors like this from Travel + Leisure show that the dedication of our 22,000+ crewmembers is truly making a difference in the experiences of our customers each day and we couldn’t be prouder.”
This recognition comes as JetBlue recently took delivery of its first Airbus A321neo aircraft and announced future orders for the A321LR, A321XLR and A220-300 aircraft. Together the aircraft will usher in the next chapter of the JetBlue story with unmatched fuel savings, a best-in-class customer experience from award-winning crewmembers, and the promise to broaden the customer-focused airline’s reach within the Americas and into Europe in the years ahead.
At the same time, JetBlue continues to make significant investments in its current fleet and customer experience through the restyling of its A320 aircraft. JetBlue’s newest Airbus A320 cabin experience officially took flight this spring and introduces a new era of comfort and connectivity to travelers, bringing to the skies the widest seats available for this aircraft and the most legroom in coach of any U.S. airline (a). The refreshed experience also offers an unparalleled inflight entertainment (IFE) experience with 100+ channels of DIRECTV® and hundreds of free movies and shows, expanded coverage of free Fly-Fi® broadband connectivity almost everywhere JetBlue flies (b) and much more.
Additionally, JetBlue continues to expand its award-winning premium Mint experience on cross-country routes and in the Caribbean and Latin America. Currently, the airline operates more than 80 daily Mint flights in 15 JetBlue cities. On most of these routes, JetBlue is the only airline to offer regularly scheduled flights with a lie flat seat, which complements other Mint amenities including tapas-style dining, Hayward and Hopper amenity kits, dessert from local artisanal ice cream makers and award-winning service from hospitality-trained crewmembers.
“For 24 years, our readers have been voting in the Travel + Leisure World’s Best Awards,” said Jacqui Gifford, Editor in Chief, Travel + Leisure. “This annual franchise is a global collection of the top hotels, islands, cities, cruise lines, airlines, and more. Brands and properties from all over the world—from Peru to Japan, India to Italy, and right here at home in the United States—are recognized by our audience because they deliver on exceptional experiences, rooted in a sense of place. I congratulate all of this year’s winners, who have worked so hard to be among the world’s best.”
JetBlue’s honor from Travel + Leisure comes on the heels of JetBlue being named Highest in Customer Satisfaction Among Low Cost Carriers in the J.D. Power 2019 North America Airline Satisfaction Study. The airline has also recently picked up awards for its TrueBlue loyalty program, the JetBlue mobile app and was awarded for “Best Regional Business Class” and Overall “Passenger Comfort” in North America by TripAdvisor.
Second and Final Phase of Airbus A320 Interior Cabin Restyling Ushers in New Era of Comfort and Connectivity for JetBlue Customers.
The Most Legroom in Coach® Now Features the Widest, Most Comfortable A320 Seats, Larger Seatback TVs with Even More Entertainment, Expanded Gate-to-Gate High-Speed Internet on Nearly Every JetBlue Route—and More!
The restyling effort has been several years in the making, with the latest aircraft marking the first to receive this all-new 2019 design. The aircraft, named “If You Can Read This, You’re Blue Close,” re-joins JetBlue’s fleet today, with roughly a third of JetBlue’s A320 aircraft scheduled for restyling completion by the end of the year.
“JetBlue rocked the airline industry in 2000 with seatback television and all leather seats. In our first makeover since, this incredible new onboard experience represents what the founders would have done if they were launching JetBlue today,” said Marty St. George, executive vice president and chief commercial officer, JetBlue. “The new experience brings together technology, entertainment, and comfort with the great service JetBlue customers love so much.”
For most of the airlines 100+ destinations the A320 restyling will bring the upgraded JetBlue experience to their city for the first time.
A major focus of the restyling is keeping customers connected throughout their flight, including a new inflight entertainment system, high-definition seatback televisions, in-seat power outlets with USB ports and continued free gate-to-gate Fly-Fi high-speed internet with an expanded coverage area – including throughout the Caribbean and Latin America where Fly-Fi had not been available until now.
The Widest Seat Available For the A320
In 2019, JetBlue will outfit its A320 aircraft with the Collins Meridian seat, customized for the airline’s needs and featuring a number of design elements with customer comfort in mind:
Expanded seat width of more than 18 inches, the widest available for the A320.
The most legroom in coach of any U.S. airline (a).
Enhanced cushion comfort.
Adjustable headrests, a new feature for JetBlue’s A320.
Contoured seatback design at knee level creating additional living space for every customer.
Redesigned seatback stowage options, including an innovative elastic grid to accommodate a variety of customer items.
At least two easy-to-reach power connections at every seat.
“We are proud to partner with
JetBlue on its A320 restyling project by supplying our Meridian Seat,” said
Cynthia A. Muklevicz, Vice President, Account Management, Interiors for Collins
Aerospace. “Meridian offers passengers industry-leading comfort and living
space through an intense focus on ergonomic design supported by optimization of
the underlying seat structure.”
IFE
Also in 2019, JetBlue will build on
its reputation as an industry leader in inflight entertainment options with
Thales AVANT and ViaSat-2 connectivity. With this system, JetBlue will offer
customers aboard its restyled A320s expanded entertainment choices in nearly
every region the airline flies (b). JetBlue is the only major U.S. airline with
seatback entertainment screens at every seat on every aircraft.
10.1 inch, 1080P high definition screen at every seat.
More than 100 channels of live television with DVR-like pause and rewind functionality.
Expanded collection of on demand movies, TV shows and video content, plus new gaming features.
Destination-specific content allowing customers to enhance their travel experience.
Picture-in-picture function
Enhanced, 3D flight map offering multiple ways to track time to destination.
Personal handheld device pairing capabilities for use as a remote or gaming controller.
Expanded Fly-Fi connectivity, providing coverage to nearly the entire JetBlue network.
“Thales is proud to have been a
business partner with JetBlue since the beginning of their IFE evolution. The
airline has reimagined the flying experience, and with our custom-designed
AVANT IFE solution, we’ve helped JetBlue reimagine their customer experience on
the A320 platform,” said Philippe Carette, Chief Executive Officer, Thales
InFlyt Experience. “We look forward to collaborating with the airline to create
new opportunities that wow their customers with a unique and personalized
inflight experience.”
“Thales is proud to have been a
business partner with JetBlue since the beginning of their IFE evolution. The
airline has reimagined the flying experience, and with our custom-designed
AVANT IFE solution, we’ve helped JetBlue reimagine their customer experience on
the A320 platform,” said Philippe Carette, Chief Executive Officer, Thales
InFlyt Experience. “We look forward to collaborating with the airline to create
new opportunities that wow their customers with a unique and personalized
inflight experience.”
“JetBlue continues to be an
industry leader in its approach to inflight internet—bringing free, high-speed
connectivity to every customer onboard,” said Don Buchman, vice president and
general manager, Commercial Aviation, Viasat. “We’re honored to once again
partner with JetBlue on inflight connectivity, giving them access to ViaSat-2,
the world’s most advanced satellite network, enabling all JetBlue customers to
enjoy fast Fly-Fi service on more routes where JetBlue flies.”
Completing The 2018 Phase
The first phase of JetBlue’s A320
interior cabin restyle began in spring 2018 and modernized the airline’s so-called
“classic interiors” with products that matched those found on the airline’s
newer A321 aircraft – features such as more modern seats and larger seatback
TVs. More than a dozen A320 aircraft have been restyled with these products so
far and several more are scheduled for completion in the coming weeks. This
spring the restyling will fully transition to the 2019 version of onboard
products for all aircraft going forward.
About JetBlue Airways
JetBlue is New York’s Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles (Long Beach), Orlando, and San Juan. JetBlue carries more than 42 million customers a year to 100+ cities in the U.S., Caribbean, and Latin America with an average of more than 1,000 daily flights. For more information please visit jetblue.com.
(a) JetBlue offers the most legroom in coach based on average fleet-wide seat pitch for U.S. airlines.
(b) Fly-Fi is available on all JetBlue-operated flights. On ViaSat-2 equipped aircraft, Fly-Fi may not be available on portions of some routes. On all other aircraft Fly-Fi may not be available while operating outside of the contiguous U.S., or until the aircraft returns to the coverage area.
