Tag: experience (Page 5 of 12)

United Adds 270 Boeing and Airbus Aircraft, Largest Order in Airline’s History

June 30, 2021 / WIL BALDWIN

CHICAGO, PRNewswire – United Airlines (Nasdaq: UAL) has announced the purchase of 270 new Boeing and Airbus aircraft – the largest combined order in the airline’s history and the biggest by an individual carrier in the last decade. The ‘United Next’ plan will have a transformational effect on the customer experience and is expected to increase the total number of available seats per domestic departure by almost 30%.

When combined with the current order book, United expects to introduce more than 500 new, narrow-body aircraft: 40 in 2022, 138 in 2023 and as many as 350 in 2024 and beyond. That means in 2023 alone, United’s fleet will, on average, add about one new narrow-body aircraft every three days.

United’s new aircraft order – 50 737 MAX 8’s, 150 737 MAX 10’s and 70 A321neo’s – will come with a new signature interior that includes seat-back entertainment in every seat, larger overhead bins for every passenger’s carry-on bag and the industry’s fastest available in-flight WiFi, as well as a bright look-and-feel with LED lighting. The airline expects to fly the first 737 MAX 8 with the signature interior this summer and to begin flying the 737 MAX 10 and the Airbus A321neo in early 2023.

What’s more, United intends to upgrade 100% of its mainline, narrow-body fleet to these standards by 2025, an extraordinary retrofit project that, when combined with the number of new aircraft joining the fleet, means United will deliver its state-of-the-art inflight experience to tens of millions of customers at an unprecedented pace.

This order will also significantly boost United’s total number of mainline daily departures and available seats across the airline’s North American network, as well as the number of premium seats, both United First^SMand Economy Plus®. Specifically, United expects it will have on average 53 premium seats per North American departure by 2026, an increase of about 75% over 2019, and more than any competitor in North America.

Plus, adding these new 737 MAX and Airbus A321neo aircraft means United will replace older, smaller mainline jets and at least 200 single-class regional jets with larger aircraft, which the airline expects will lead to significant sustainability benefits compared to older planes: an expected 11% overall improvement in fuel efficiency and an expected 17-20% lower carbon emission per seat compared to older planes.

Embraer Celebrates London City Airport Clearance for E190-E2

June 4, 2021 / WIL BALDWIN

In an important milestone for the E2 programme, the first of Embraer’s E2 family, the E190-E2, has been certified for Steep Approach; a requirement to operate at London City Airport (LCY). EASA (European Aviation Safety Agency) certification was granted on 11th May.

London City Airport sits on the doorstep of the city’s global financial district and is known as a premier business airport, but also as a key short-haul hub for destinations in continental Europe because of its convenience and speedy passenger experience. However, its location means operating aircraft must be compatible with the airport’s steep approach and short runway; meeting strict noise regulations for the surrounding communities.

In certification testing, EASA figures confirmed the E190-E2 has the lowest noise levels among all new generation single aisle aircraft and will be the only jet operating at LCY certified to ICAO’s strict Chapter 14 regulation. The new aircraft’s wings, engines, and systems make the aircraft significantly quieter than the previous E190; for communities around LCY this means the E190-E2 noise footprint at takeoff is 63% smaller than current E190s operating from LCY.

The E190-E2’s environmental credentials go much further than its quieter operation. The aircraft is 17% more efficient than its predecessor in fuel burn and emissions, while at the same time dramatically improving performance – range from LCY has nearly doubled with the E190-E2 to over 4000KM, bringing destinations such as Istanbul, Casablanca, and Moscow into range.

Steep approach certification, which enables increased descent angles of up to 5.5 degrees, reduces noise pollution for the surrounding communities. The system is enabled using a special software upgrade and the installation of a corresponding ‘Steep Approach’ switch on the cockpit control panel. Due to the cockpit commonality between the E190 and the E190-E2, pilots already cleared for LCY operation need no simulator based steep approach training.

Stadler and Siemens Mobility Win Contract to Modernize and Upgrade Lisbon Metro

May 11, 2021 / WIL BALDWIN

The consortium of Stadler and Siemens Mobility have won a €114.5 million contract to provide the Lisbon Metro with a state of the art signaling system and a new fleet of modern trains. Stadler will supply 14 three-car metro trains, while Siemens Mobility will install its Communications-Based Train Control (CBTC) system Trainguard MT on the Blue, Yellow and Green lines, and will upgrade the existing equipment. This will include installing its on-board CBTC technology across 70 trains of the existing fleet, as well as on the 14 new Stadler trains.

The contract includes technical training for operation and maintenance, as well as preventive and corrective maintenance of all equipment for the first three years, and the supply of spares and consumables for preventive maintenance for a further two years. The supply period agreed is 77 months, with provisional acceptance planned for 2027.

Stadler will design the vehicles using a modular methodology to better facilitate maintenance. Its stainless- steel car body ensures the vehicles are lightweight and strong. Three double doors per side and carriage will enable passengers to get on and off quickly and easily.

The 14 three-car trains will initially be fitted with CBTC GoA2 but will have the ability to be upgraded to GoA4, so the service can be fully automated in future. Trains will be powered by third rail at 750 V. The 49.6m long and 2.78m wide vehicles will have 90 seats arranged longitudinally, two places for wheelchair users, and

standing capacity for 450 people (6p/m2). The new rolling stock will increase comfort and accessibility for passengers, as well as provide enhanced communications, safety, and video surveillance systems.

Siemens Mobility CBTC signaling technology provides real-time data on vehicle position and speed conditions operating in moving block principle, allowing system operators to safely increase the number of vehicles on a rail line. This results in greater frequency of train arrivals and allows more passengers to be accommodated on the system. This is the most extensively deployed automatic train control system in the world and is currently being used in Singapore, Turkey, Brazil, Spain, and China.

Embraer Modular Airplane Concept Receives International Design Award

April 7, 2021 / WIL BALDWIN

Évora, Portugal, April 6, 2021 – The Embraer (NYSE: ERJ) FLEXCRAFT, a modular and remotely piloted aircraft concept, which allows quick reconfiguration of the cabin for multiple missions, won the International Design Awards (IDA) in the Transport Design category.

With the ability to land and take off on short lanes and use alternative energy sources, the concept seeks to foster ideas for transforming the future of air mobility, combining the human, technological, social and economic perspectives in a sustainable manner. IDA highlighted the passenger experience through the flexibility of fuselage design and new technologies.

The futuristic project was the result of a Portuguese consortium led by Sociedade de Engenharia e Transformação, SA (SET.SA) that brought together Embraer Portugal, Instituto Superior Técnico (IST), Almadesign, Instituto de Ciência e Inovação em Engenharia Mecânica e Engenharia Industrial (INEGI), plus the support from Embraer SA (Brazil). The initiative was funded by the Portugal 2020 program, under the Operational Program Competitiveness and Internationalization through the European Regional Development Fund.

The scientific research aimed to raise the critical technologies of this concept in an integrated way, such as configuration, flexibility solutions and production and material processes. Through the FLEXCRAFT project, it was possible to evaluate the development of new production processes, eco-efficient technologies, and the integration of new materials, among other research fronts.

American Airlines Hits Milestones in Los Angeles Airport Construction Project

March 9, 2021 / WIL BALDWIN

FORT WORTH, Texas ― American Airlines (Nasdaq: AAL) is on a journey of building a terminal for tomorrow, a substantial multi-year commitment to modernize our hub at Los Angeles International Airport (LAX) and improve the customer experience at LAX’s two busiest domestic terminals to make traveling as easy as possible.

The airline, which will celebrate 75 years of service to Los Angeles later this year, recently celebrated a significant milestone in its construction journey at LAX, in which team members signed their names onto a piece of history that will prominently live atop of the Terminal 4 and 5 CORE. The CORE is the primary, centralized structure that connects the terminal areas with the screening checkpoint, ticketing and baggage claim areas, as well as the Automated People Mover (ATM) train system, curbside and parking areas.

In a topping out ceremony, team members and leaders from American were joined by executives from Los Angeles World Airports (LAWA) to celebrate the final steel beam being raised into place and secured by its construction partners.

Despite the challenges presented by the COVID-19 pandemic, American has continued operating in both Terminals 4 and 5 alongside its construction partners, who have worked hard to ensure an on-time completion in October 2022.

The new state-of-the-art facility will have more efficient check-in and security screenings to reduce wait times, lessened roadway congestion with the new ATM and include increased seating and power outlets at the gates. The new departure halls will be spacious, and modern signage will make it easier for travelers to comfortably navigate the airport.

Some of the benefits and features of the redesigned terminal experience include:

Fully upgraded and modernized Terminal 4.
Unified 300,000-plus square-foot, 28-gate complex for Terminals 4 and 5.
A spacious new departure hall that allows direct natural sunlight throughout the building to reduce energy consumption.
Reconfigured ticket counter and check-in areas to reduce wait times before security screening.
Seamless access from check-in area directly to security screening areas.
16 lanes for security screening with automated technology.
Transparent design with modern signage to intuitively guide passengers to their gates.
Modern, state-of-the-art finishes and restroom facilities.
Upgraded amenities at gate areas, including more access to power outlets and world-class dining and retail options.

Airasia Exploring Urban Drone Delivery Options

March 7, 2021 / WIL BALDWIN

Malaysian consumers can look forward to a new shopping experience as Teleport, the logistics venture of airasia Digital today partnered with Malaysian Global Innovation and Creativity Centre (MaGIC), the Lead Secretariat of the National Technology and Innovation Sandbox (NTIS), to launch the Urban Drone Delivery Sandbox and develop a long-term viability of urban drone delivery service.

The pilot project for the delivery of goods from airasia’s e-commerce platforms including airasia shop using automated drones is set to be carried out through a 6-month phased approach at the third National Technology and Innovation Sandbox (NTIS) test site in Cyberjaya. The service is currently at testing stage with two local drone operators VStream Revolution Sdn Bhd and Meraque Services Sdn Bhd.

The first phase of the project in Cyberjaya seeks to assess the capability, experience, approval process, deployment readiness and service expansion of the drone operators. The service will be deployed upon a successful trial phase and might be expanded beyond the sandbox environment.

As a national solution coordination and facilitation centre, NTIS provides a critical step by eliminating all or selected processes and/or regulatory requirements to accelerate the development of innovative solutions from the R&D stage to being commercially ready.

In realising this project, NTIS has been working closely with Malaysia’s sole technical regulator, Civil Aviation Authority of Malaysia (CAAM) to ensure the safety and security of Unmanned Air Services in urban settings meets the requirements and regulations as set by CAAM. This is to ensure that public safety remains the highest priority whilst facilitating technology advancement.

Delta and LATAM Receive Final Approval in Brazil for Joint Venture Agreement

February 25, 2021 / WIL BALDWIN

Delta Air Lines (NYSE: DAL) and LATAM (Santiago: LTM.SN) have received final approval, without conditions, of their commercial agreement (“trans-American Joint Venture agreement” or “JVA”) by the Brazilian competition authority – the Administrative Council for Economic Defense – after initial approval was granted in September 2020. The JVA seeks to enhance the route networks served by both airlines, delivering a seamless travel experience between North and South America. The Delta-LATAM agreement has also been approved in Uruguay while the application process continues in other countries, including Chile.

“This final approval in Brazil furthers our mission to provide customers in this important market with the world-class travel experience and options they deserve,” said Delta CEO Ed Bastian. “Moving forward, we will continue working with LATAM to unlock more benefits for our customers and create the premier airline alliance of the Americas.”

LATAM Airlines Group CEO Roberto Alvo added, “This ruling reinforces the benefits of this type of agreement for travelers and enables us to advance in our commitment to delivering greater and better connectivity between South America and the world.”

The ratification by the Brazilian authority supports the work of both airlines to deliver a broader and more competitive network of benefits for their customers that will include, among others:

Code-share agreements between Delta and certain subsidiaries of the LATAM group, which allow the purchase of tickets to a larger network of destinations.
Members of the Delta SkyMiles and LATAM Pass programs can redeem points / miles on both airlines, accessing more than 435 destinations around the world.
Shared terminals and faster connections at Terminal 4 of New York’s John F. Kennedy International Airport (JFK) and at Terminal 3 of São Paulo’s Guarulhos Airport.
Reciprocal lounge access: Customers can access 35 Delta Sky Club lounges in the United States and five LATAM VIP lounges in South America.

Spirit Airlines Lines Up for a Landing in Louisville, Kentucky

February 23, 2021 / WIL BALDWIN

LOUISVILLE, Ky., Feb. 23, 2021 /PRNewswire/ — America’s Gateway to the South will be bright yellow, now that Spirit Airlines (NYSE: SAVE) is on the way. Today the airline announced plans to add Louisville—one of the fastest-growing cities in the country—to its route map with nonstop daily service to four cities. Spirit plans to inaugurate service from the Louisville Muhammad Ali International Airport on Thursday, May 27, with flights to Fort Lauderdale (FLL), Orlando (MCO), Las Vegas (LAS) and SDF’s only nonstop flight to Los Angeles (LAX).

“It’s time to bring the best value in the sky to Louisville,” said John Kirby, Vice President of Network Planning for Spirit Airlines. “We can’t wait to welcome Guests from Kentucky into the Spirit family so they can enjoy our unbeatable combination of service, reliability, new planes and low fares when they take their next trip. Plus, we’ll get to introduce travelers to the Derby City’s mix of outdoor beauty, art and history, not to mention the bourbon.”

Flights from Louisville (SDF)
Destination	Flights Available:	Launch Date:
Fort Lauderdale (FLL)	Daily	May 27, 2021
Las Vegas (LAS)	Daily	May 27, 2021
Los Angeles (LAX)	Daily	May 27, 2021
Orlando (MCO)	Daily	May 27, 2021

Spirit’s flight 502 will be the only nonstop service to Los Angeles from Louisville, removing intermediate stops on the way and making quick trips between the two cities easier than ever. The airline continues to seize that kind of growth opportunity as demand for air travel increases. Earlier this month, the carrier announced an accelerated delivery schedule for new Airbus aircraft joining Spirit’s Fit Fleet™, which is among the youngest in the industry.

Fort Lauderdale, Las Vegas and Orlando are three of Spirit’s biggest cities, which means nonstop flights from SDF come with easy connections to nine additional destinations. Fort Lauderdale is also Spirit’s largest gateway to the Caribbean and Latin America, providing access to five countries.

2021 is off to a great start at Spirit Airlines. In January, the carrier launched its new Free Spirit® loyalty program, which is the fastest way to earn rewards and status.* Spirit is also one of only three U.S. airlines listed on FORTUNE’s 2021 list of World’s Most Admired® Companies, which measures companies with the strongest reputation within their industries. Spirit also earned “Platinum” status as the highest-rated low-fare carrier in the world for cleanliness and safety during the travel journey by the Airline Passenger Experience Association (APEX) Health Safety initiative powered by SimpliFlying.

JAL Group Announces Domestic Network Plan through March 11

February 15, 2021 / WIL BALDWIN

The JAL Group (OTC: JAPSY; Tokyo: 9201.T) today announced further reductions on its domestic network plan through March 11, 2021. With the state of emergency in effect through March 7, travel demand is expected to decline. As such, the JAL Group will reduce additional flights within the month of February and the beginning of March. For flights between March 12-31, the carrier plans to announce details on February 18, 2021.

The JAL Group has implemented key measures against COVID-19 to provide our customers with a safe and secure travel experience. We sincerely apologize for any inconvenience, but would like to ask for our customer`s understanding during this unprecedented time.

10FEB21 - Press Memo Domestic Reductions Summary Chart FNL.png

Note – Figures Include JAL Group Operated Flights (JAL, J-AIR, JAC, HAC, JTA, RAC)

Delta Airlines Resumes New York-JFK to São Paulo flights

February 11, 2021 / WIL BALDWIN

Delta will resume flights between John F. Kennedy International Airport in New York and Guarulhos International Airport in São Paulo beginning Feb. 12, 2021. The route will operate four times per week with Boeing 767-400 aircraft featuring the latest Delta One, Delta Premium Select, Delta Comfort+ and Main Cabin service. Flights will depart from Terminal 4 at JFK and Terminal 3 in São Paulo, where Delta and its partners offer easy and convenient access to Delta Sky Clubs or partner lounges. The route also complements Delta’s daily service between its Atlanta hub and São Paulo, providing significant connection opportunities through two of Delta’s major hubs.

Delta has added more than 100 layers of protection through its Delta CareStandard, and has extended middle seat blocking through April 30, 2021 – the only U.S. airline to do so. To make the travel planning experience easier, Delta has created an interactive travel map to help customers understand where Delta flies and the latest travel requirements or restrictions at their destination, including more information on the U.S. Centers for Disease Control requirement that customers entering or transiting the U.S. present a negative COVID-19 test result.

Even as Delta has doubled down on its investment in safety and cleanliness, it also continues to invest in offering a superior customer experience and award-winning hospitality, including refreshing more than 300 new in-flight entertainment options and recently announced plans to bring high-speed Wi-Fi on board this year.

Transport of essential goods and services

During the COVID-19 pandemic, Delta Cargo kept the supply chain flowing with cargo-only flights. With the return of service more widely to the Brazilian market, the company’s flights will also offer larger cargo capacity – allowing Delta Cargo’s customers to transport essential goods, perishable products and supplies between Brazil and the U.S.

The cargo division also supports the delivery of vaccines in the U.S. and, since December, has been distributing shipments of COVID-19 vaccines as part of the global effort to combat the pandemic.

Detailed information on how to book a vaccine shipment is obtained from Delta Cargo’s Pharma Desk, which can be contacted by e-mail at DeltaCargoPharma@delta.com or by phone at +1 (800) 352-2746 (valid for calls originating in the U.S.). In addition, the Cargo Charters team can help with this Charter request form or by email at DeltaCargoCharters@delta.com. Additional information about Delta Cargo is available at deltacargo.com.

Delta’s flight schedule remains subject to change due to the evolving nature of COVID-19, customer demand and government travel regulations. For more information on Delta’s response to the COVID-19 pandemic, visit delta.com.

Delta schedule for New York (JFK) – São Paulo (GRU) flights*

Flight #	Departure	Arrival	Days of the week
DL 471	JFK: 9:35 p.m.	GRU: 9:40 a.m.+1	Mon, Wed, Fri and Sun
DL 472	GRU: 9:15 p.m.	JFK: 5:20 a.m.+1	Mon, Tue, Thu, Sat

*The first flight from GRU departs on Feb. 13.

Archives