Fiji Airways’ first A350 XWB has rolled out of the Airbus paint shop in Toulouse featuring the airline’s signature livery. The aircraft, an A350-900 leased from Dubai Aerospace Enterprises, will be the first of its type to be operated by an airline in the South-Pacific region.
The aircraft will now proceed to the final phase of the assembly process, with the installation of engines followed by ground and flight tests, before delivery to Fiji Airways in Q4.
The aircraft will be configured with 33 full lie-flat Business Class and 301 Economy Class seats. The aircraft will be deployed to enhance existing long-haul services from Fiji to Australia and the U.S., and to provide the opportunity to open additional routes.
The A350 XWB is the world’s most modern wide-body family and the long-range leader. It is the only all-new design aircraft in the 300-410 seat category, offering the lowest cost per seat of any large wide-body. The A350 XWB offers by design unrivalled operational flexibility and efficiency for all market segments up to ultra-long haul (9,700 nm).
The A350 XWB is an all-new family of mid-size wide-body long-haul airliners shaping the future of air travel. The A350 XWB has the latest aerodynamic design, carbon fiber fuselage and wings, plus new fuel-efficient Rolls-Royce engines. Together, these latest technologies translate into unrivalled levels of operational efficiency, with a 25% reduction in fuel consumption and emissions, and significantly lower maintenance costs. At end of August 2019, Airbus has recorded a total of 913 firm orders for the A350 XWB from 51 customers worldwide.
Hi Fly, the privately-owned Portuguese wet lease specialist operating an exclusive all-Airbus fleet, has taken delivery of a new A330neo on lease from Air Lease Corporation (NYSE: AL). The aircraft is configured with 371 seats in a two-class layout, with 18 high-comfort lie-flat business class seats and 353 economy seats. All seats are equipped with the latest-generation in-flight entertainment system, and mood lighting is available throughout the aircraft.
The A330 will be deployed to further expand Hi Fly’s long-haul wet lease and charter operations worldwide. Hi Fly operates an all-Airbus fleet of 20 aircraft including four A320 Family aircraft, 15 A330/A340 Family aircraft and one A380.
As a wet lease specialist, Hi Fly provides aircraft on lease for short notice airline operations, with crew, maintenance and third-party insurance provided in a service-ready package.
The A330neo Family is the new-generation A330, comprising two versions: the A330-800 and A330-900. The A330neo Family aircraft shares 95% commonality with the previous A330.
It builds on the proven economics, versatility and reliability of the A330 Family, while reducing fuel consumption by 25% per seat versus previous generation competitors and increasing range by up to 1,500nm compared to the majority of A330s in operation.
The A330neo is powered by Rolls-Royce’s latest-generation Trent 7000 engines and features a new wing with increased span and new A350 XWB-inspired Sharklets. The cabin provides the comfort of the new Airspace amenities including state-of-the-art passenger inflight entertainment and Wi-Fi connectivity systems.
AirAsia X orders 12 more A330neo and 30 A321XLR aircraft
AirAsia X, the long-haul unit of the AirAsia Group, has finalised a firm order with Airbus for an additional 12 A330-900 and 30 A321XLR aircraft. The contract was signed by Tan Sri Rafidah Aziz, Chairman, AirAsia X Berhad and Guillaume Faury, Chief Executive Officer, Airbus in Kuala Lumpur today, in the presence of Tun Dr Mahathir Mohamad, the Prime Minister of Malaysia.
Tan Sri Tony Fernandes, Chief Executive Officer, AirAsia Group, who was present at the signing, said: “This order reaffirms our selection of the A330neo as the most efficient choice for our future wide-body fleet. In addition, the A321XLR offers the longest flying range of any single-aisle aircraft and will enable us to introduce services to new destinations. Together, these aircraft are perfect partners for long-haul low-cost operations and will allow us to build further on our market leading position in this fast-growing sector.”
Tan Sri Rafidah Aziz, Chairman of AirAsia X Berhad, said: “Today’s announcement is testament to our confidence and commitment to longer haul air travel. This is the future of our long-haul operations. The A330neo’s revolutionary new features and modifications will move our long-haul service sectors up to a higher level and allow AirAsia X to look at expanding beyond the eight-hour flight radius, such as to Europe, for example.”
Guillaume Faury, Chief Executive Officer, Airbus commented: “AirAsia X has been the pioneer of the long-haul low-cost model in the Asia-Pacific region. This new order for the A330neo and A321XLR is a true endorsement of the Airbus solution to meet mid-market demand with a combination of single-aisle and wide-body products. This powerful solution will provide AirAsia X with the lowest possible operating costs to expand its network and enable even more people to fly further than ever before.”
The new contract increases the number of A330neo aircraft ordered by AirAsia X to 78, reaffirming the carrier’s status as the largest airline customer for the type. Meanwhile, the A321XLR order sees the wider AirAsia Group strengthen its position as the world’s largest airline customer for the A320 Family, having now ordered a total of 622 aircraft.
AirAsia X currently operates a fleet of 36 A330-300s on services to points within the Asia-Pacific region and the Middle East. In addition, in August, the first A330neo joined the fleet of AirAsia’s Bangkok-based long haul affiliate, AirAsia X Thailand. The aircraft is the first of two leased A330neos joining the airline’s Thai affiliate by the end of the year.
The A321XLR is the next evolutionary step from the A321LR which responds to market needs for even more range and payload, creating more value for the airlines. From 2023, it will deliver an unprecedented Xtra Long Range of up to 4,700 nm – 15% more than the A321LR and with 30% lower fuel burn per seat compared with previous generation competitor aircraft.
The A330neo is a true new generation aircraft building on the A330’s success and leveraging on A350 XWB technology. It incorporates the highly efficient new generation Rolls-Royce Trent 7000 engines, and a new higher span 3D optimised wing with new Sharklets. Together these advances bring a significant reduction in fuel consumption of 25% compared with older generation competitor aircraft of a similar size. The A330 is one of the most popular wide-body families ever, having received over 1,700 orders from more than 120 customers.
LONDON, UK:
Cabin Crew using an iPhone XR on board a flight on 05 August 2019
(Picture by Nick Morrish/British Airways)
Every member of British Airways’ 15,000 cabin crew will receive an iPhone XR in latest phase of multi-million pounds investment in technology and training
New phones are part of initiative to empower cabin crew to deliver personalised customer service to customers
Investment comes after British Airways awarded prestigious Skytrax gong for Best Airline Staff in Europe
As part of British Airways’ £6.5bn investment for customers, the airline has announced that all of its 15,000 cabin crew will be issued with iPhone XRs to help them offer a more personalised service to the more than 45 million customers that travel with the airline every year. The investment for all cabin crew members follows a successful trial of iPads for senior cabin crew on board every flight.
The new phones will be loaded with a selection of apps to help crew offer customers instant additional assistance during their journey.
They will also have access to a range of customer information at their fingertips, including previous flights and meal preferences, enabling them to personalise every interaction.
The investment is part of British Airways’ continued commitment to ensure customers receive the best customer service at every stage of their journey.
Bradley Smith, 27, one of the first cabin crew to receive a brand-new iPhone XRs says the phones are enabling a step-change in customer service: “Recently, when a customer realised that he had forgotten to order a special meal, he was really impressed when I quickly took out the phone, logged onto ba.com and ordered a meal for his return journey – all within a matter of minutes in the middle of the flight.
“It felt so rewarding to be able to immediately resolve the situation for the customer. All my crew reference guides are also loaded onto the phone, so everything I need is in my pocket throughout each flight; it really has made a huge difference already.”
Karen Slinger, British Airways’ Head of Inflight Customer Experience, said: “Our customers spend up to 14 hours with our cabin crew on a single flight and we know from the recent success at the Skytrax Awards that the care provided by our people has a huge impact on the overall customer experience and is what sets us apart from other airlines. This investment is about further empowering our crew and providing them with everything they need to deliver the very best service to our customers while in the air.”
The rollout of these devices is the latest initiative to enhance customer service at British Airways. Earlier this year, the airline launched Help Me; a brand-new section of ba.com to help customers make changes to their bookings and find out more about their consumer rights if their journey doesn’t go to plan. The airline also announced a multi-million-pound investment in training for its staff based at Heathrow, with every agent now trained to help customers with a range of different queries and personally reach out to them at the airport using iPads loaded with a host of specialist apps.
British Airways is investing £6.5 billion to improve its customer experience over the next five years, including the installation of high-speed, industry-leading WiFi across the fleet, which will help cabin crew access the latest information for customers on their devices whilst in flight. The airline will also take delivery of 73 new aircraft, including 18 A350s, with four of the new aircraft joining the fleet before the end of the year.
Delta introduces its first daylight trans-Atlantic flight, and airlines join forces at London’s Gatwick Airport for first time.
Three new flights will see Delta increase capacity between the U.S. and U.K. by 15 percent
New 767-400 and A350 aircraft flying on key JFK, Boston and Los Angeles routes
Delta is boosting its transatlantic schedule between London-Heathrow and its coastal hubs in Boston and New York-JFK next summer, adding 15 percent capacity compared to 2019. Alongside joint venture partner Virgin Atlantic, the two airlines will increase capacity across the Atlantic by nearly 10,000 seats per week compared to this year, offering customers unrivalled customer experience and more choice than ever before.
“Delta and its partners offer an unmatched global network that’s capable of taking Boston and New York customers to more worldwide destinations than ever before,” said Joe Esposito, Delta’s Senior Vice President – Network Planning. “Our investment at these airports and in these communities continues to deepen as we grow our flight offerings and live up to our commitment to connect the world better than any other airline.”
More flights to Heathrow
Beginning March 28, 2020, Delta will increase its JFK-Heathrow services to three daily year-round frequencies, with Virgin Atlantic operating five, maintaining a convenient eight-flights-daily schedule. The new Delta frequency will mark the airline’s first-ever daylight trans-Atlantic flight and will complement the existing daylight service offered by Virgin Atlantic.
The Air France-KLM Board of Directors approved several strategic decisions concerning the development of the Air France fleet, following a meeting on July 30, 2019.
These decisions reflect the Group’s focus on simplification. Making the fleet more competitive, by continuing its transformation with more modern, high-performance aircraft with a significantly reduced environmental footprint is key to achieving leading industry margins.
Firm order for 60 A220-300s, with 30 options and 30 acquisition rights, which will gradually replace Air France’s A318 and A319 fleet
Retirement of the 10 A380s from the Air France fleet by 2022, and study of the replacement of A380s by new generation aircraft
Renewal of Air France’s short- and medium-haul fleet
Air France has committed to a firm order of 60 Airbus A220-300 aircraft, with an additional 30 purchase options and 30 acquisition rights. The first aircraft should be delivered in September 2021. They will join Air France’s short- and medium-haul fleet.
This aircraft will enable Air France to reduce its environmental footprint. The A220-300 generates 20% less CO2 emissions than comparable aircraft in its class, and is twice as quiet.
With a capacity of 149 seats and an operating range of 2,300 nautical miles, the A220-300 is perfectly suited to replace the A318 and A319 on the Air France short- and medium-haul network. This aircraft will allow the company to increase its competitiveness by reducing its cost per seat by more than 10% compared to the aircraft it will replace.
Finally, its entry into the Air France fleet will contribute to the continuous improvement of the customer experience, thanks to seats offering more space, larger cabin baggage storage compartments, wide aisles and WiFi on board.
Retirement of the A380s from the Air France fleet by 2022
The Air France-KLM Board of Directors today approved the retirement in principle of the remaining seven A380s from the Air France fleet by 2022, the phase out of three additional aircraft having been decided previously. Five of these aircraft are owned by the company, while two are leased.
The current competitive environment limits the markets in which the A380 can profitably operate. With four engines, the A380 consumes 20-25% more fuel per seat than new generation long-haul aircraft, and therefore emits more CO2. Increasing aircraft maintenance costs, as well as necessary cabin refurbishments to meet customer expectations reduce the economic attractiveness of Air France’s A380s even further. Keeping this aircraft in the fleet would involve significant costs, while the aircraft programme was suspended by Airbus earlier in 2019.
The Air France KLM Group is studying possible replacement options for these aircraft with new generation aircraft currently on the market.
“These decisions support the Air France-KLM Group’s fleet competitiveness strategy,” said Benjamin Smith, CEO of the Air France-KLM Group. “They follow the recent orders for A350s and Boeing 787s that Air France and KLM have placed. We are very pleased to work with Airbus to add the A220-300 to our fleet, an aircraft that demonstrates optimum environmental, operational, and economic efficiency. The selection of the Airbus A220-300 supports our goal of a more sustainable operation, by significantly reducing CO2 and noise emissions. This aircraft will also provide our customers with additional comfort on the short- and medium-haul network and will provide our pilots with a connected cockpit with access to the latest navigation technology. This is a very important next step in Air France’s transformation, and this evolution in Air France’s fleet underlines the Group’s determination to attain European airline leadership.”
Air France-KLM operates a fleet of 541 aircraft between its three main brands, Air France, KLM, and Transavia, to 318 destinations globally. In 2018, AFKL flew over 100 million customers.
British Airways (BA) has taken delivery of its first A350-1000 at Airbus headquarters in Toulouse, France, making it the first operator of the larger A350-1000 in International Airlines Group (IAG). In total, BA has ordered 18 A350-1000’s. Iberia, which is also part of IAG, already operates five of the smaller A350-900’s.
BA’s A350 XWB with its modern and comfortable Airspace cabin will usher in new levels of comfort with the launch of the Club Suite, the first new business class seat for British Airways in 13 years. The airline’s sophisticated and newly-branded “Club Suite” offers direct-aisle access, a suite door for greater privacy and luxurious flat-bed seats in a 1-2-1 configuration.
The three-class layout includes 56 Club Suites, 56 World Traveller Plus and 219 World Traveller economy seats.
BA, celebrating its 100th anniversary, will initially use the aircraft to fly between London and Madrid prior to flying long-haul routes from September.
BA operates a fleet of over 150 Airbus aircraft from the smallest A318 to the largest A380.
The A350 XWB offers by design unrivalled operational flexibility and efficiency for all market segments up to ultra-long haul (15,000 km). It features the latest aerodynamic design, a carbon fibre fuselage and wings, plus new fuel-efficient Rolls-Royce engines. Together, these latest technologies translate into unrivalled levels of operational efficiency, with a 25% reduction in fuel burn and emissions. The A350 XWB’s Airspace by Airbus cabin is the quietest of any twin-aisle and offers passengers and crews the most modern in-flight products for the most comfortable flying experience.
At the end of June 2019, the A350 XWB Family had received 893 firm orders from 51 customers worldwide, making it one of the most successful wide-body aircraft ever.
The Airbus logo is pictured at Airbus headquarters in Blagnac near Toulouse, France.
BEIJING (Reuters) – Air China, China’s flagship carrier, will buy 20 A350-900 jets from Airbus SE worth $6.54 billion based on list prices, the carrier said on Thursday.
Air China, which has 10 of the fuel-efficient widebody aircraft in its fleet already, said the deliveries were scheduled from 2020 to 2022.
It was not immediately clear if the order would bolster the Airbus order book or if it had previously been attributed to an unidentified customer. Airbus did not respond immediately to requests for comment.
A fresh order would help Airbus narrow a deficit in widebody orders against Boeing as trade tensions persist between the United States and China.
Boeing won a positive total of 61 widebody orders in the first half this year against Airbus’ negative tally of 35 jets, meaning the European company had more cancellations than orders for twin aisle aircraft in the period.
Air China said it has the right to swap 5 out of 20 jets for the larger A350-1000.
(Reporting by Stella Qiu and Se Young Lee and Tim Hepher in Paris; Editing by Himani Sarkar)
PARIS, June 28 (Reuters) – Air France-KLM said its separate Air France and KLM airline units would be swapping over some remaining orders from Boeing and Airbus, in a move which Air France KLM said would help its fleet run more efficiently.
The swap means that in the 2021-2023 timeframe, the six remaining Boeing 787 ordered for Air France will be transferred to KLM, and the current 7 Airbus A350-900s on order for KLM will be transferred to Air France.
“This is the first step towards harmonizing and simplifying the Air France-KLM Group fleet at its two major airlines,” said Air France KLM CEO Benjamin Smith.
(Reporting by Sudip Kar-Gupta; editing by Michel Rose)
Upgraded Boeing 767-400s will have new Delta One business class seat.
Delta Premium Select also expands to more markets.
Delta Air Lines will offer improved cabin experiences for customers starting this fall through the launch of its new business class seat offering more comfort and privacy, plus the expansion of its international premium economy cabin, Delta Premium Select to new markets in Europe and South America.
The new cabins will be fitted on the 767-400 fleet and bring all four branded seat products – Delta One, Delta Premium Select, Delta Comfort+ and Main Cabin – to this aircraft for the first time. The aircraft have initially been scheduled on select flights between Atlanta and London Heathrow starting November 12, 2019, followed by a number of additional European and South American markets. Select flights to London, Zurich and Brussels on this aircraft will be available for purchase starting this weekend with additional markets for sale in the coming weeks.
Here is a full overview of the markets the new 767-400 aircraft will fly:
Route (airport code)
Effective Dates
Atlanta (ATL) – London Heathrow (LHR)
Nov. 12
New York-JFK (JFK) – London Heathrow (LHR)
Nov. 16
Boston (BOS) – London Heathrow (LHR)
Nov. 20
New York-JFK (JFK) – Zurich (ZRH)
Dec. 8
New York-JFK (JFK) – Brussels (BRU)
Jan. 30
Atlanta (ATL) – Brussels (BRU)
Feb. 22
New York-JFK (JFK) – São Paulo (GRU)
2Q 2020
Detroit (DTW) – London Heathrow (LHR)
2Q 2020
Minneapolis (MSP) – London Heathrow (LHR)
2Q 2020
Portland (PDX) – London Heathrow (LHR)
2Q 2020
Atlanta (ATL) – Munich (MUC)
2Q 2020
New York-JFK (JFK) – Nice
2Q 2020
Atlanta (ATL) – Zurich (ZRH)
2Q 2020
Atlanta (ATL) – Buenos Aires (EZE)
2Q 2020
”Our investments in our Boeing 767-400 fleet reflect our continuous effort to elevate each aspect of the international customer experience,” said Steve Sear, Delta’s President — International and E.V.P. — Global Sales. “We understand that our customers want to curate their own travel experience and offering four cabins allows for more choice while continuing to align our products across the Delta fleet.”
Delta is investing millions of dollars in its widebody long-haul fleet to give customers greater choice when they travel. The 767-400 refit follows the introduction of the Delta One suite and Delta Premium Select on its Airbus A330-900neo, Airbus A350-900 and Boeing 777-200 aircraft.
Here are some more details on Delta’s new cabins:
Delta One
The cabin will feature a new seat customized for this aircraft, which offers extra privacy through high sides and a divider between the two middle seats in the 1-2-1 configuration. There will be 34 seats in total.
The memory foam-cushion seats will also feature personal stowage areas, customizable ambient lighting and 18″ wide, high-resolution in-flight entertainment screens.
New self-service area for customers to enjoy snacks and beverages at their leisure throughout the flight.
Delta Premium Select
Delta’s premium economy cabin, Delta Premium Select, will have 20 seats in a 2x2x2 configuration.
It is a separate cabin between Delta One and Main Cabin, offering customers dedicated service, plated meals on Alessi serviceware, TUMI branded amenity kits, and LSTN noise-canceling headsets.
Seats, with memory foam cushions, will be 19″ wide with up to 38″ pitch and 7″ recline. The seats will also feature an adjustable leg rest and footrest, along with a larger IFE 13.3″ screen than found in Comfort+ and Main Cabin.
Delta Comfort+ and Main Cabin
New, wider seats with memory foam cushions and adjustable headrests for improved comfort on long-haul flights.
10.1” seatback screens to enjoy the 1,000+ hours of entertainment available on-demand via Delta Studio.
Furthermore, the aircraft will also be fitted with Delta’s own in-flight entertainment system created by Delta Flight Products. The first-of-its-kind system combines wireless technology with state-of-the-art tablet displays mounted into the back of the seat. The system debuted on Delta’s A220 fleet and is also rolling out on the new A330-900neo fleet before coming to the 767-400 aircraft as part of the interior refit.
In addition to the expected customer experience and cost benefits, wireless IFE also helps reduce the airline’s environmental impact. The wireless streaming technology enables the reduction of about one pound of wiring per seat when installed on an aircraft. This means Delta’s modified 767-400 fleet will save about 1,330 metric tons of carbon emissions annually.
Visit the Delta link below for a video presentation of the new cabin layouts!
