Tag: Crew (Page 8 of 9)

Boeing Delivers First 787-10 for Saudi Arabian Airlines

September 30, 2019 / WIL BALDWIN

NORTH CHARLESTON, SOUTH CAROLINA, Sept 30, 2019 – Boeing [NYSE:BA] delivered to Saudi Arabian Airlines (SAUDIA) its first 787-10 Dreamliner, which will play a key role in the airline’s fleet and network expansion. The largest member of the Dreamliner family sets the benchmark for fuel efficiency and operating economics and will complement SAUDIA’s fleet of 787-9.

“SAUDIA operates a state-of-the-art fleet equipped with the latest technology, and in addition to the airline’s existing Boeing 787-9 Dreamliners, is now adding the 787-10 variant which will further support future network growth plans,” said His Excellency Eng. Saleh bin Nasser Al-Jasser, Director General, SAUDIA. “The airplane’s onboard cabin features, long range capability and the latest in technological advancements are among the many aspects of what makes the Boeing 787 highly popular with our guests.”

In addition to the 787-10, SAUDIA operates 13 787-9 Dreamliner airplanes, and 33 777-300ER (Extended Range) jets.

“SAUDIA has been a valued partner with Boeing for nearly 75 years and this delivery marks another major milestone in our partnership. Our team takes great pride in building and delivering quality aircraft to SAUDIA and we are honored by the continuing confidence in the 787 Dreamliner and 777 families,” said Ihssane Mounir, senior vice president of Commercial Sales and Marketing, The Boeing Company. “The addition of the 787-10 to SAUDIA’s fleet will continue the superior inflight experience that passengers have come to expect of the Dreamliner. Moreover, the unmatched fuel efficiency of the 787 will help SAUDIA open new routes and achieve significant fuel savings and emission reduction.”

With the delivery to SAUDIA, the 787-10 continues to expand its global presence. More than 30 of this Dreamliner model have been delivered to seven operators since the airplane entered commercial service last year. As a stretch of the 787-9, the 787-10 adds about 40 more seats in a 2-class configuration and cargo capacity, offering 25 percent better fuel per seat and fewer emissions than the airplanes it replaces. With a range 6,345 nautical miles (11,750 kms), the 787-10 can fly more than 95 percent of the world’s twin-aisle routes.

Since entering service in 2011, the 787 family has enabled the opening of more than 235 new point-to-point routes and saved more than 40 billion pounds of fuel. Designed with the passenger in mind, the 787 family delivers an unparalleled experience with the largest windows of any commercial jet, large overhead bins with room for everyone’s bag, comfortable cabin air that is cleaner and more humid, and includes soothing LED lighting.

To optimize the performance of its 787 fleet, SAUDIA uses Boeing Global Services digital solutions powered by Boeing AnalytX such as Airplane Health Management (AHM), Maintenance Performance Toolbox and Crew Rostering and Pairing to optimize performance, manage global crew schedules and maintain their fleet. Boeing AnalytX is a suite of software and consulting services that transform raw data into efficiency, resource and cost savings in every phase of flight.

Boeing [NYSE:BA] delivered to Saudi Arabian Airlines (SAUDIA) its first 787-10 Dreamliner, which will play a key role in the airline’s fleet and network expansion.

French Judges Drop Charges Against Air France Over 2009 Crash, Blames Pilots

September 5, 2019 / WIL BALDWIN

PARIS, Sept 5 (Reuters) – French judges have dropped charges against Air France and Airbus over a mid-Atlantic plane crash in 2009 that killed all 228 people on board, blaming the pilots for losing control of the plane.

In their conclusions, seen by Reuters, the judges said the pilots of the Airbus A330 had failed to process all the warnings and instrument readings provided by the aircraft.

The plane plunged into the ocean en route from Rio de Janeiro to Paris after entering an aerodynamic stall and falling from an altitude of 38,000 feet during a storm, its engines running but its wings losing lift.

“The direct cause of the accident is the crew’s loss of control of the aircraft’s trajectory,” the judges determined.

Other crews, faced with similar situations, had successfully maintained control of their aircraft, their ruling said.

The judges overruled the prosecutors investigating the case, who had recommended that Air France stand trial over the crash in July.

In their 2012 report, French civil accident investigators found the startled crew of AF447 mishandled the loss of airspeed readings from pitot sensors blocked with ice and pushed the jet into a stall by holding the nose too high. The report also cited poor training and the lack of a clear cockpit display for speed problems.

The three-year civil investigation was not designed to cast blame, which was the purpose of the separate judicial probe culminating in the decision on Thursday.

A lawyer representing the families of victims said an appeal against the judges’ decision would be lodged immediately.

“The judges have just written in black and white that the icing of the pitot sensors had nothing to do with the accident. It’s nonsense,” Sebastien Busy told Reuters. “If the pitot sensors hadn’t iced up, there wouldn’t have been an accident.”

The accident was the deadliest in the history of Air France and in the history of the A330.

A decade later, the aviation industry is still implementing lessons learned from the crash. Changes have focused on training, cockpit procedures and the tracking of aircraft in remote zones.

It took salvage teams nearly two years to locate the A330’s flight recorders on the ocean floor.

(Reporting by Sophie Louet and Emmanuel Jarry Writing by Richard Lough; Editing by Elaine Hardcastle)

WIZZ AIR EXPANDS IN KRAKOW, GDANSK AND WARSAW

September 3, 2019 / WIL BALDWIN

Wizz Air, one of Europe’s fastest growing airlines and the largest low-cost carrier in Central and Eastern Europe today announced that it will massively expand its Polish operations, basing 4 new aircraft in Poland. From summer 2020 WIZZ will launch 15 new attractive routes from Gdansk, Krakow and Warsaw as well as increase weekly frequencies on the most popular services, adding a total of 24 incremental weekly flights to its Polish schedule.

Expanding its operations, Wizz Air creates over 160 additional direct jobs and will have a team of over 1100 dedicated crew based in Poland.

Wizz Air’s commitment to Polish customers is underlined by the strong growth at its other seven Polish airports as well. With a network of 193 services, WIZZ will have a total of 13 million seats on sale on its Polish routes in 2020, which represents 20% growth year over year. WIZZ’s Polish operations do not only provide affordable access at WIZZ’s lowest fares between Poland and the rest of Europe, but also stimulate the local job market in aviation and tourism sectors, supporting more than 8200 jobs this year in associated industries throughout the country.

With the latest expansion of its Polish fleet, Wizz Air will have 30 based aircraft in Poland employing more than nearly 1300 customer-oriented crew, who deliver excellent service on each WIZZ flight. Wizz Air now offers 193 routes to 28 countries from nine Polish airports.

Tickets for all new routes are already on sale and can be booked from only PLN 59 on wizzair.com.

Airbus Delivers First A330neo in Hi Fly Livery

September 3, 2019 / WIL BALDWIN

Hi Fly, the privately-owned Portuguese wet lease specialist operating an exclusive all-Airbus fleet, has taken delivery of a new A330neo on lease from Air Lease Corporation (NYSE: AL). The aircraft is configured with 371 seats in a two-class layout, with 18 high-comfort lie-flat business class seats and 353 economy seats. All seats are equipped with the latest-generation in-flight entertainment system, and mood lighting is available throughout the aircraft.

The A330 will be deployed to further expand Hi Fly’s long-haul wet lease and charter operations worldwide. Hi Fly operates an all-Airbus fleet of 20 aircraft including four A320 Family aircraft, 15 A330/A340 Family aircraft and one A380.

As a wet lease specialist, Hi Fly provides aircraft on lease for short notice airline operations, with crew, maintenance and third-party insurance provided in a service-ready package.

The A330neo Family is the new-generation A330, comprising two versions: the A330-800 and A330-900. The A330neo Family aircraft shares 95% commonality with the previous A330.

It builds on the proven economics, versatility and reliability of the A330 Family, while reducing fuel consumption by 25% per seat versus previous generation competitors and increasing range by up to 1,500nm compared to the majority of A330s in operation.

The A330neo is powered by Rolls-Royce’s latest-generation Trent 7000 engines and features a new wing with increased span and new A350 XWB-inspired Sharklets. The cabin provides the comfort of the new Airspace amenities including state-of-the-art passenger inflight entertainment and Wi-Fi connectivity systems.

British Airways Pilots to Strike for 3 Days in September

August 24, 2019 / WIL BALDWIN

LONDON, Aug 23 (Reuters) – British Airways pilots are to go on strike for three days in September, their union said on Friday, in a dispute over pay that could disrupt the peak summer holiday season.

Last month, the pilots overwhelmingly voted for industrial action and the airline, which is part of IAG, failed in a court bid to stop them.

“The British Airline Pilots Association (BALPA) has today given notice to British Airways that it will call on its members to strike on 9th, 10th and 27th September 2019,” the union said in a statement.

“It is clear, following discussions with members over the last few days, that BA’s most recent offer will not gain the support of anywhere near a majority of its pilots.”

British Airways said the strike action was unjustifiable as their pay offer was fair and that the strikes would destroy the travel plans of tens of thousands of customers.

“We are now making changes to our schedule. We will do everything we can to get as many people away on their journeys as possible,” the airline said in a statement.

“However, it is likely that many of our customers will not be able to travel and we will be offering refunds and re-bookings for passengers booked on cancelled flights.”

The airline said it was exploring options to supplement its fleet with aircraft and crew from other airlines, known as wet-leasing, and working with partner airlines to schedule larger aircraft to take more customers.

(Reporting by Alistair Smout; editing by Stephen Addison)

British Airways Makes MULTI-MILLION POUND INVESTMENT IN MOBILE TECHNOLOGY FOR CABIN CREW IN DRIVE TO OFFER PERSONALISED CUSTOMER SERVICE

August 21, 2019 / WIL BALDWIN

Every member of British Airways’ 15,000 cabin crew will receive an iPhone XR in latest phase of multi-million pounds investment in technology and training
New phones are part of initiative to empower cabin crew to deliver personalised customer service to customers
Investment comes after British Airways awarded prestigious Skytrax gong for Best Airline Staff in Europe

As part of British Airways’ £6.5bn investment for customers, the airline has announced that all of its 15,000 cabin crew will be issued with iPhone XRs to help them offer a more personalised service to the more than 45 million customers that travel with the airline every year. The investment for all cabin crew members follows a successful trial of iPads for senior cabin crew on board every flight.

The new phones will be loaded with a selection of apps to help crew offer customers instant additional assistance during their journey.

They will also have access to a range of customer information at their fingertips, including previous flights and meal preferences, enabling them to personalise every interaction.

The investment is part of British Airways’ continued commitment to ensure customers receive the best customer service at every stage of their journey.

Bradley Smith, 27, one of the first cabin crew to receive a brand-new iPhone XRs says the phones are enabling a step-change in customer service: “Recently, when a customer realised that he had forgotten to order a special meal, he was really impressed when I quickly took out the phone, logged onto ba.com and ordered a meal for his return journey – all within a matter of minutes in the middle of the flight.

“It felt so rewarding to be able to immediately resolve the situation for the customer. All my crew reference guides are also loaded onto the phone, so everything I need is in my pocket throughout each flight; it really has made a huge difference already.”

Karen Slinger, British Airways’ Head of Inflight Customer Experience, said: “Our customers spend up to 14 hours with our cabin crew on a single flight and we know from the recent success at the Skytrax Awards that the care provided by our people has a huge impact on the overall customer experience and is what sets us apart from other airlines. This investment is about further empowering our crew and providing them with everything they need to deliver the very best service to our customers while in the air.”

The rollout of these devices is the latest initiative to enhance customer service at British Airways. Earlier this year, the airline launched Help Me; a brand-new section of ba.com to help customers make changes to their bookings and find out more about their consumer rights if their journey doesn’t go to plan. The airline also announced a multi-million-pound investment in training for its staff based at Heathrow, with every agent now trained to help customers with a range of different queries and personally reach out to them at the airport using iPads loaded with a host of specialist apps.

British Airways is investing £6.5 billion to improve its customer experience over the next five years, including the installation of high-speed, industry-leading WiFi across the fleet, which will help cabin crew access the latest information for customers on their devices whilst in flight. The airline will also take delivery of 73 new aircraft, including 18 A350s, with four of the new aircraft joining the fleet before the end of the year.

Skydiving Plane Crash Leaves 11 Dead in Hawaii

June 23, 2019 / WIL BALDWIN

(Reuters) – Eleven passengers and crew were killed on Friday evening when their plane crashed near an airfield in Hawaii, authorities said, during what broadcasters said was a skydiving trip.

The twin-engine King Air plane, with eleven people onboard, went down soon after takeoff from Dillingham Airfield and there were no survivors, the Hawaii Department of Transportation (HDOT) said.

The fire service said the aircraft was engulfed in flames when fire crews arrived. “We are still gathering information as to the intent of the flight and what they were doing,” Honolulu Fire Department Chief Manuel Neves told a news conference.

The news report said the plane was on a skydiving excursion and the Federal Aviation Administration would investigate the crash.

The HDOT said Federal inspectors are continuing to investigate the cause of the crash.

Dillingham is a joint-use airfield operated by the HDOT under a 25-year lease from the U.S. army, according to its website.

Boeing to Supply Parts for Airbus A320 Jets for British Airways

June 17, 2019 / WIL BALDWIN

LE BOURGET, France June 17 (Reuters) – Boeing Co said on Monday it would supply parts for A320 jetliners made by its competitor Airbus to supply British Airways, the first such agreement by the U.S. planemaker to support an Airbus aircraft.

Under the agreement announced at the Paris Airshow, Boeing will manage and maintain a global exchange inventory of parts for Airbus’ A320 and A320neo single-aisle aircraft.

The deal reflects a push by the world’s largest planemaker into the higher-margin services business that includes aircraft parts and analytics, which Chief Executive Officer Dennis Muilenburg aims to grow to $50 billion in revenue in a decade.

“We were happy to put our hat in the ring and give a choice to British Airways,” Boeing Global Services Chief Executive Stan Deal told reporters.

British Airways also signed a deal for three landing gear exchanges for its 777 widebody fleet, Boeing said.

Separately on Monday, Boeing signed an agreement through its subsidiary Jeppesen to provide United Airlines with analytics services to help the carrier optimize crew planning operations through its entire fleet.

(Reporting by Eric M. Johnson and Tim Hepher; Editing by Alexander Smith and Mark Potter)

Biman Bangladesh Airplane Skids Off Runway in Yangon

May 9, 2019 / WIL BALDWIN

YANGON (Reuters) – A Biman Bangladesh Airlines plane skidded off the runway when it landed in bad weather at Yangon’s international airport on Wednesday evening, injuring at least 17 people, officials said.

The Bombardier Dash 8 aircraft was carrying 29 passengers and four crew when it bounced while landing during heavy winds in Myanmar’s commercial capital, Bangladesh’s ambassador said. The plane was severely damaged.

The 17 who sustained mostly minor injuries were admitted to a local hospital, Manjurul Karim Khan Chowdhury, told Reuters.

“The main reason, the pilot told me, was the weather – crosswinds,” he said, “When he was trying to land… suddenly the aircraft jumped, went up and went down heavily.”

A photo published by the Myanmar Times showed the plane halfway off the runway with its fuselage apparently broken.

Shakil Miraj, general manager for Biman Bangladesh, also blamed bad weather for the crash.

The airline flies between Yangon and Bangladesh’s capital Dhaka four days a week.

A spokesman for Myanmar’s Department of Civil Aviation declined to comment, saying the department had not received a report of the incident from the ground.

Reporting by Thu Thu Aung, Simon Lewis, and Poppy McPherson in Yangon and Ruma Paul in Dhaka; Editing by Frances Kerry and John Stonestreet

ACJ319neo Sets Record During Test Flight

May 6, 2019 / WIL BALDWIN

The first ACJ319neo successfully completed a 16-hr. and 10-min. test flight on 26^th April, setting a new record for the longest A320 Family flight by an Airbus crew.

It flew from Toulouse to northern Greenland and back, in an endurance flight that included a simulated diversion under 180 min ETOPS rules, for which the A320 airliner family is already certified.

The aircraft is due to be delivered to K5 Aviation of Germany in the coming months, after ACJ319neo flight trials are completed.

“We want to fly customers to their destination using the quickest routes, as well as delivering unsurpassed comfort and service, and it’s impressive to see such long-range capability at first hand,” said K5 Aviation CEO and Chief Pilot Erik Scheidt, who participated in the flight.

The ACJ319neo is derived from the A320neo airliner family, which features new engines and wingtip-mounted Sharklets.

“Airbus’ modern aircraft family takes the world in its stride with robust reliability, and corporate jet operators are natural beneficiaries of this airliner heritage, which also brings comparable operating costs to traditional business jets,” said ACJ President Benoit Defforge.

K5 Aviation’s ACJ319neo is fitted with five additional centre tanks (ACTs) in its cargo-hold, and includes improvements such as a lower cabin altitude for greater passenger comfort.

Corporate jet orders and commitments for A320neo Family-derived aircraft now total 14.

Airlines and corporate jet customers have ordered almost 15,000 A320 Family aircraft to date, with more than 700 of the new A320neo version already serving airlines worldwide.

Around 200 Airbus corporate jets are in service worldwide, flying on every continent, including Antarctica.

@ airbus #ACJ319neo #ACJ

Archives