Tag: customer (Page 8 of 21)

Jet2.com Orders 36 A321neos, Becoming a New Airbus Customer

September 1, 2021 / WIL BALDWIN

Jet2.com has placed an initial order for 36 A321neo’s. The Leeds, United Kingdom, based airline is a new Airbus (OTC: EADSY) customer, as well as new to the Airbus A320neo family. The order reflects Jet2.com’s ambitious fleet expansion and renewal plans. Engine selection will be made at a later date.

The aircraft will be configured for 232 seats with an Airspace cabin featuring innovative lighting, new seating products and 60 percent larger overhead baggage bins for added personal storage.

The A320neo Family incorporates the latest technologies, including new generation engines and Sharklets, delivering a 20 per cent reduction in fuel consumption per seat. With an additional range of up to 500 nautical miles/900 km. or two tonnes of extra payload, the A321neo will deliver Jet2.com with additional revenue potential.

At the end of July 2021, the A320neo Family had won over 7,400 firm orders from over 120 customers worldwide.

Spirit AeroSystems Europe Delivers First Set of A320 Family RTM Spoilers

August 31, 2021 / WIL BALDWIN

Prestwick, Scotland, Business Wire, Spirit AeroSystems (Europe) Limited (UK), a subsidiary of Spirit AeroSystems Holdings, Inc. [NYSE: SPR], has successfully delivered the first set of new advanced composite spoilers to Airbus for the A320 Family. The spoilers are produced using Spirit’s pioneering Resin Transfer Moulding (RTM) technology and are the first to feature on a flying aircraft.

The redesigned spoiler is produced using a highly-automated advanced manufacturing, out-of-autoclave process, resulting in significantly improved manufacturing efficiencies, and reduced energy and costs compared to the original, more traditional design. Spirit is the first to industrialize this innovative composite technology in the UK aerospace sector.

The spoilers are produced in Spirit’s world-class manufacturing facility in Prestwick, Scotland, using the latest automation and robotics, which included investment from the Scottish Government in the development of the technology. Such cost-effective technologies and manufacturing processes will play a central role in the development of the next generation of aircraft programs, and help Spirit increase its competitive advantage in advanced manufacturing.

Falcon Support AIN and Pro Pilot Rankings

August 30, 2021 / WIL BALDWIN

Aviation International News (AIN) and Pro Pilot magazines recently released the results of their annual customer support surveys for 2021 for the business jet industry.

For the third consecutive year, Dassault (OTC: DASTY) Aviation was ranked “top” in the AIN survey.

Its industry leading “overall average” score was 8.7 (the highest for any company in the history of the survey), up from 8.3 in 2020. Dassault took top scores in parts availability, parts cost, AOG response, warranty fulfillment, technical manuals, and technical representatives. The company also earned a 9.2 mark for overall aircraft reliability.

Click on the link below to visit the Dassault Falcon Website!

https://www.dassaultfalcon.com/en/Pages/Home.aspx

Southwest Airlines and The International Association Of Machinists And Aerospace Workers Reach Tentative Agreement

August 23, 2021 / WIL BALDWIN

DALLAS, TEXAS – Southwest Airlines Co. (NYSE: LUV) and the International Association of Machinists and Aerospace Workers (IAM) have reached a Tentative Agreement for Southwest’s more than 5,000 Customer Service Employees.

Composed of the Company’s Customer Service Agents, Customer Representatives, and Source of Support Representatives, these Employees deliver excellent Customer Service by helping our Customers get to their destinations, whether that is taking a phone call to change a Customer’s travel plans or assisting a Customer or fellow Employee on the ground at one of the airports we serve.

The IAM will communicate to its membership the details of the Tentative Agreement and the ratification process.

Singapore Airlines To Showcase The Best Of Singapore To The World

August 16, 2021 / WIL BALDWIN

Singapore Airlines Limited (SI: C6L) today launched the Singapore Showcase, an initiative to support and collaborate with leading Singaporean brands to offer unique on ground and in-flight experiences for its global customer base.

Under the initiative, SIA has worked with renowned Singapore-based hawker brands to enhance the Airline’s popular local fare options by presenting their distinctive dishes to customers. As a result, the Airline will be able to offer an even wider range of Singapore’s iconic hawker cuisine on board flights out of Singapore. This is also a celebration of Singapore’s Hawker Culture, which was added to the UNESCO Representative List of the Intangible Cultural Heritage of Humanity in 2021.

The carrier has also partnered local media production and distribution companies to offer more Singaporean content in its KrisWorld in-flight entertainment system. This will result in an even larger selection of Singaporean movies, documentaries, television series, music, and podcasts for our customers, and introduce some of Singapore’s leading talents to the world.

SIA has also worked with Scent by SIX, a Singapore-based artisanal perfume label, to develop a unique signature scent for the airline. This scent includes floral notes from flowers in SIA’s new batik motif. It will be introduced at key customer-facing locations, helping to create a unique sensory experience for passengers during their journey with us which will elevate their overall customer experience.

Embraer Signs Major Services and Support Agreement with Porter Airlines

August 6, 2021 / WIL BALDWIN

After unveiling plans for a major expansion in North America with a firm order for 30 E195-E2 jets, with purchase rights for a further 50 aircraft, Porter Airlines has signed a major aftermarket support package contract with Embraer. The Total Support Program (TSP) agreement includes airframe heavy maintenance checks, technical solutions, and access to the Pool Program, which includes component exchanges and repair services for hundreds of reparable items for Porter’s E2 fleet of commercial aircraft, for up to 20 years. Currently, the Pool Program supports more than 50 airlines worldwide.

The Pool Program services will be provided by Embraer Aircraft Customer Services (EACS) in Fort Lauderdale, Florida, while the heavy maintenance services will be performed by Embraer Aircraft Maintenance Services (EAMS) in Nashville, Tennessee. In the coming months, Embraer will work with Porter in order to provide services related to the aircraft entry into service (EIS) process, which includes technical training, spare parts recommendations, and provisioning services.

Porter Airlines will be the North American launch customer for Embraer’s E-Jets E2 family of commercial aircraft. Porter’s investment is set to disrupt the Canadian aviation landscape by enhancing competition, elevating passenger service levels and creating as many as 6,000 new jobs. Porter intends to deploy the E195-E2s to popular business and leisure destinations throughout Canada, the United States, Mexico and the Caribbean, from Ottawa, Montreal, Halifax and Toronto Pearson International Airport.

Porter’s first delivery and entry into service is scheduled to start in the second half of 2022. The E195-E2 accommodates between 120 and 146 passengers. Configuration plans for Porter’s E2s will be revealed in due course.

Indian Ocean Based Air Austral Becomes First French A220 Operator

July 28, 2021 / WIL BALDWIN

Mirabel, Canada – The first of the three A220s for Air Austral, France’s La Reunion Island-based airline, has been delivered from the Airbus A220 Final Assembly Line (FAL) in Mirabel, Canada. The second and third aircraft are expected to join the Air Austral fleet in the coming days.

Airbus is delighted to welcome Air Austral as a new Airbus customer and operator. This A220 will be the first of the type to be operated by a French airline in the Indian Ocean region.

Air Austral has selected the Airbus A220-300 as part of its medium and short-haul fleet modernisation plan in order to boost its operational efficiency, offering an enhanced passenger experience in a comfortable two-class cabin layout with 132 seats: 12 in business class and 120 in economy-class.

Bearing the airline’s distinctive livery representing La Reunion Island’s beautiful landscapes, Air Austral will strengthen its regional network with three A220-300s, flying on routes between La Réunion Island and Mauritius, Mayotte, Seychelles, South Africa, Madagascar, and as far as India.

Powered by latest-generation geared turbofan engines, Pratt & Whitney PurePower PW1500G, the A220 is the quietest and most eco-friendly aircraft in its category. The aircraft features a 50% reduced noise footprint compared to previous generation aircraft, 25% lower fuel burn and CO₂ emissions per seat as well as 50% lower NOx emissions than current industry standards.

To date over 160 A220s have been delivered, operating routes in Asia, North America, Europe and Africa, proving the great versatility of Airbus’ new generation single-aisle family member.

Aeromexico to Add Twelve New Aircraft to Fleet

July 20, 2021 / WIL BALDWIN

Mexico City, July 20, 2021 – Aeromexico is working to continue adding new aircraft to its fleet and plans to add 12 new Boeing 737 MAX aircraft. The arrival is expected to begin next October.

These aircraft are in addition to the 28 that the company announced last April, making a total of 40 new aircraft to increase its fleet, replace other aircraft and improve connectivity.

The agreement to add these 12 aircraft is being negotiated with Dubai Aerospace Enterprise (DAE) and is subject to the approval of the United States Court for the Southern District of New York, in charge of Aeromexico’s Chapter 11 voluntary financial restructuring process.

Aeromexico’s current fleet is comprised of 118 aircraft: 47 Embraer 190’s, 53 Boeing 737’s, and 18 Boeing 787 Dreamliners.

Cessna Citation Longitude Achieves EASA Certification

July 13, 2021 / WIL BALDWIN

Textron Aviation today announced its flagship Cessna Citation Longitude super-midsize business jet achieved certification from the European Aviation Safety Agency (EASA), clearing the way for customer deliveries to begin in the region.

The Cessna Citation Longitude super-midsize business jet is designed, produced and delivered by Textron Aviation Inc., a Textron Inc. (NYSE: TXT) company.

The largest jet in the Cessna Citation lineup, the Longitude was designed with business and return on investment at the forefront, with the lowest direct operating cost of any super-midsize jet. Capable of flying from Geneva to Dubai or Rome to New Delhi, the Longitude offers class-leading comfort, the quietest cabin in class, and advanced connectivity for those focused on staying productive in the air.

As a clean-sheet aircraft, the Longitude was designed with innovation front of mind, and a cabin experience shaped around customer input and a broad range of mission capabilities.

The Longitude is backed by Textron Aviation’s extensive global customer service network, providing customers with direct access to nearly 3,000 expert employees, including service representatives offering maintenance, inspections, parts, repairs, avionic upgrades, equipment installations, refurbishments and other specialized services.

BBAM Orders 12 Additional 737-800 Boeing Converted Freighters

July 12, 2021 / WIL BALDWIN

Boeing [NYSE: BA] and BBAM Limited Partnership (BBAM) today announced that the lessor is expanding its 737-800 Boeing Converted Freighter fleet with 12 additional firm orders. The agreement brings BBAM’s 737-800BCF orders and commitments to 31 as e-commerce and express cargo markets continue to drive strong customer demand for freighters.

BBAM will be the first customer to have a 737-800BCF converted at Cooperativa Autogestionaria de Servicios Aeroindustriales (COOPESA), a Costa Rica-based maintenance, repair and overhaul (MRO) provider. In May, Boeing announced it would open two conversion lines at COOPESA in 2022.

In a separate deal announced in January, BBAM placed six firm orders and six options for the 737-800BCF. The 737-800BCF has won more than 200 orders and commitments from 16 customers.

BBAM is the world’s largest dedicated manager of investments in leased commercial jet aircraft providing over 200 airline customers in more than 50 countries with fleet and financing solutions over the last three decades, and the only significant manager in sector focused exclusively on generating investment returns on third party capital. With more than 500 aircraft under management, BBAM employs over 150 professionals at its headquarters in San Francisco and offices around the world, located in New York, London, Tokyo, Singapore, Zurich, Dublin and Santiago. BBAM is a full-service lessor and maintains its own in-house capabilities encompassing aircraft origination, disposition, lease marketing, technical maintenance, regulatory compliance, capital markets activity, tax structuring, legal, contracts and finance, for all asset types and strategies.

As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s diverse team is committed to innovating for the future and living the company’s core values of safety, quality and integrity. Learn more at www.boeing.com

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