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Tag: support (Page 8 of 17)

Air New Zealand Flight NZ993 Carries Samoan Workers to New Zealand

Yesterday’s flight was the last of five Air New Zealand (NZSE: AIR.NZ) services that have transported more than 700 workers from Apia to Auckland over the past six weeks under the Recognised Seasonal Employer (RSE) programme.

The airline has transported workers on three charter and two commercial services between Samoa and New Zealand to support a sustainable seasonal labour force for orchards and vineyards in Hawke’s Bay, Canterbury and the upper South Island. Once the workers have completed two weeks of managed isolation, they will disperse around New Zealand to support the country’s horticulture and viticulture industries for the next seven months.

Air New Zealand’s Country Manager Samoa Karen Gatt says the airline’s team based at Faleolo Airport in Apia was excited to see so many travellers and their families arriving at the terminal again when the RSE programme kicked off in January.

New Zealand High Commissioner to Samoa, HE Dr Trevor Matheson, has worked closely with the RSE industry and Air New Zealand to enable the workers to travel to New Zealand.

https://www.escape.com.au/destinations/the-essential-guide-to-hawkes-bay-and-napier-new-zealand/news-story/384b46eb67398e716cb6aa6e768ff9d0

Rolls-Royce Secures UK Funding for Innovative Naval Autonomy Technology

Rolls-Royce (London: RR.L) has been awarded funding by the UK Ministry of Defence (MOD) to further develop and demonstrate the Artificial Chief Engineer® technology – an autonomous machinery control system which allows Naval vessels to undertake long endurance missions with less human interaction.

Developed by Rolls-Royce, Artificial Chief Engineer® is a critical enabler for autonomous missions by acting as the equivalent of the engineering department responsible for the health and the operation of an unmanned vessel’s machinery. Navies intend to increase their use of optionally-manned and unmanned vessels to project power further for less cost by reducing reliance on manpower, allowing higher-risk or longer-endurance missions, and by lowering the procurement and operating costs of future platforms.

The funding to continue the development, has been awarded under the UK MOD’s Defence and Security Accelerator Intelligent Ship Phase Two programme, which is used to de-risk and evaluate technologies and approaches to enhance the armed forces’ technical advantage.

Rapid growth in automation, autonomy, machine learning and artificial intelligence (AI) has prompted the need to investigate how human-machine teaming can effectively take place. This 16-month programme aims to investigate how effective human-AI collaboration can be best exploited to improve decision-making and planning within complex operating environments.

Artificial Chief Engineer is an on-board, secure, decision-making control system designed to intelligently operate the machinery of lean-manned and unmanned naval vessels. The technology makes condition-based decisions about how best to operate the machinery – including the engines, propulsion system, electrical network and fuel system – using algorithms to optimise the ship for maximum efficiency, lowest noise, top speed or to preserve damaged equipment as required by the ship’s mission. This reduces the workload of remote operators and allows increased mission and system complexity in future unmanned ship designs.

Intelligent Ship is a Defence Science and Technology Laboratory (Dstl) project to develop novel and innovative technologies and concepts to facilitate the use of intelligent systems within future platforms, with potential for utilisation across defence. The aim is to de-risk and evaluate technologies and approaches to enable revolutionary future platform, fleet, and cross-domain concepts to enhance UK military advantage.

Wrapping around the Artificial Chief Engineer project will be Rolls-Royce’s Aletheia FrameworkTM. This is a ground-breaking standard it has developed to ensure that before artificial intelligence is used all ethical considerations have been fully assessed, and that once an AI is deployed, its decisions are trustworthy. The Aletheia Framework is as part of a campaign led by Rolls-Royce to improve public trust in artificial intelligence so that its full potential can be realized for good across the world.

Shell Selects H160 for Operation by PHI in Gulf of Mexico

Marignane, France, 15, February, 2021 – International energy group Shell has selected leading US offshore helicopter operator PHI to operate four Airbus H160’s to service a support contract in the Gulf of Mexico. The contract marks the entry into the oil and gas market of the H160 with a wealth of design features promising new levels of safety, comfort and schedule reliability in offshore operations.

The three companies – Airbus, PHI and Shell – are cooperating in a unique partnership. In a pioneering move, Airbus will provide one H160 ahead of final deliveries to PHI and Shell for a year-long route-proving programme to enable the operator and the final customer to familiarize themselves with the type’s advanced features and mitigate the normal challenges around entry into service.

At PHI it will be based at Houma, Louisiana and join a large company fleet of H125’s and H135’s deployed in emergency medical service throughout the United States, as well as two H145’s operating for Shell on pipeline survey work in Louisiana, and two H145’s flying the world’s longest harbour pilot shuttle in Mackay, Australia.

With 68 patents, the H160 is the world’s most technologically advanced helicopter and features an unprecedented suite of pilot aids delivered through its Helionix avionics which substantially reduces crew workload and decreases the risk of pilot error.

They include the world’s first ground helipad assisted take-off procedure, a vortex ring state pre-alerting system and a recovery mode to automatically regain steady flight in difficult circumstances.

The H160 is powered by two of the latest Arrano engines from Safran Helicopter Engines and incorporates an embedded monitoring system and a redundancy of sensors, and can be maintained autonomously far from base. The design emphasises robust corrosion defence specifically envisaging offshore missions.

SAS and CFM Sign Engine Purchase and Services Agreement

SAS has selected CFM International LEAP-1A engines to power its new fleet of 35 A320neo family aircraft ordered in 2018. This agreement also includes eight spare engines. In addition, SAS has signed with CFM a Rate-Per-Flight-Hour (RPFH) support agreement to cover its new fleet of LEAP-1A engines, including spares, as well as 15 additional LEAP-1A-powered A320neo on lease.

This new agreement is part of SAS’ fleet upgrade program that aims to improve efficiency and sustainability performances. SAS has been at the forefront of introducing technologies that reduce the impact of aviation on the environment, as well as choosing efficient engines to power its fleet. 

SAS was a launch customer for CFM’s advanced LEAP-1A engine that it selected in 2011 to power the first batch of 30 A320neo. SAS currently operates 44 A320neo aircraft and 1 A321neo LR powered by the fuel-efficient LEAP engine and plans to introduce two additional A321neo LR.In total SAS orders for purchased and leased aircraft placed in 2011 and 2018 will enable SAS to increase the fleet of A320neo to 80.

CFM International’s advanced LEAP-1A engine continues to set a new industry standard for fuel efficiency and asset utilization, logging more than seven million engine flight hours in commercial operations. The fleet is demonstrating a 15 percent better fuel consumption and CO2 reductions as well as a significant improvement in noise emissions compared to the best CFM56 engines.

LGSTX Services Wins U.S. Postal Service Contract for Orlando, Florida Sort Center

WILMINGTON, Ohio – (BUSINESS WIRE) – Air Transport Services Group, Inc. (NASDAQ: ATSG) said today that its subsidiary, LGSTX Services, Inc., was recently awarded a five-year contract with the U.S. Postal Service to install and operate a Surface Transfer Center (STC) in Orlando, Fla., where postal products are sorted and consolidated for further distribution.

LGSTX Services has hired approximately 150 full-time employees at the center, with further hiring possible as product volumes increase. The company manages a similar facility for the Postal Service in Aurora, Ill., and has managed several others over the last two decades.

“To be awarded this contract for a second STC is a testament to the level of service the LGSTX team has provided,” said Jim Pradetto, president of LGSTX Services. “Our extensive history of managing these centers for the Postal Service gives us a unique advantage in understanding and anticipating their needs, allowing us to continually deliver the speed and operational support they require.”

ATR Appoints Tiziana Masullo as Managing Director and President of ATR Americas

Toulouse, 9 February, 2021 – ATR has appointed Tiziana Masullo Managing Director and President of ATR Americas, a subsidiary of ATR, effective from December 2020. Based in Miami, Tiziana previously served as Vice President of Services Sales and Contracts, and succeeds Jurgen Lebacs. Tiziana will oversee a staff of 32 people, covering the following areas: Technical support and Safety, Training and Flight Ops, Services Sales and Contracts, Customer Material Support, GMA & Repairs, CSDs and FSR, Finance and Human Resources.

After graduating from ITC Serra with a diploma in Foreign Languages and Literature, Tiziana began her career with Leonardo, before moving to ATR where she has spent 27 years. With a lengthy background and many leadership positions in Training, Flight Operations and Services Sales, as well as Contract Negotiation, Tiziana brings a wealth of experience to her new role. She is also the first woman to lead one of ATR’s subsidiaries.

Tiziana has two children, David who is 22 years old and is studying sociology at London School of Economics in London, and Nikita who is 18, who lives in Miami studying to be a veterinary assistant.

Satena Optimises Fleet Support With ATR Global Maintenance Agreement

  • Colombian airline signs five year contract for its seven aircraft ATR fleet

ATR and SATENA announce the signing of a Global Maintenance Agreement (GMA) contract covering: onsite stock, Standard Exchange, Line Replaceable Unit repair and propeller blades. SATENA are an existing ATR operator but this is the first time they have chosen ATR’s GMA for their fleet support. Owned and managed by the Colombian Air Force, SATENA provides essential connectivity throughout the country, providing links to communities and economies, supporting growth and development. For 20 years, through the GMA, ATR has contributed to reducing operators’ maintenance costs and boosting their operations.

The team of SATENA said: “Choosing the ATR GMA means that we will benefit from the manufacturer’s expertise, which brings many advantages. The COVID pandemic has highlighted how essential regional aviation continues to be for passengers, making reliability more important than ever. Our passengers need to know that they can rely on us, so we need to know that we can rely on our fleet. Selecting the ATR GMA ensures that we have the right infrastructure in place to optimise our operations. The availability and depth of support offered by the GMA makes it the best option available for ATR operators and the right choice for us.”

David Brigante, SVP Programmes and Customer Service of ATR commented: “Everyone is aware of the challenges that airlines are currently facing, so when in the midst of this situation an operator such as SATENA, who is dedicated to supplying essential connectivity, puts their faith in us by choosing our GMA it is something of which we can be immensely proud. SATENA helps Colombians living in remote areas link to larger hubs, allowing them to access economic or educational opportunities or connect with their friends and family. As a manufacturer, ATR’s mission is the same: to create a tool that supports communities by connecting them. This shared vision is why we have always been proud to count SATENA as an operator and why we are now especially pleased that they have chosen our GMA.

Airbus Signs Maintenance Digital Services Contract With Royal Australian Air Force

Airbus (Paris: AIR.PA) has signed a contract to provide a digital services focus for the maintenance of the Air Refueling Boom System (ARBS) on the Royal Australian Air Force (RAAF) KC-30A Multi-Role Tanker Transport (A330 MRTT) fleet.

Based on the Airbus suite of digital services SmartForce, this service is intended to support the operator in reducing maintenance costs and improving fleet availability by optimizing the fault diagnosis and troubleshooting tasks for the ARBS of the tanker aircraft, based on data analytics applications.

The Central Data System plays a key role, allowing operators to draw on the flight data recorded by the Mission Recording System and provides information outputs about issues registered during the flight and recommended maintenance actions to fix them.

Within the KC-30A Enterprise, the Central Data System is a joint development built upon a successful long-standing collaboration among Airbus, the Commonwealth of Australia (CoA) and the Australian KC-30A Through Life Support (TLS) provider Northrop Grumman Australia, in sharing data and defining the architecture of the system.

Future proposed development of the capability will allow customers which apply this technology to their fleet to be able to extend the ARBS analytics to entire aircraft level diagnostics.

SmartForce is a suite of services enabling military operators to exploit aircraft data to improve troubleshooting, optimize maintenance effort, predict maintenance actions and plan smartly for material demand and improving the fleet availability. SmartForce capitalizes on the new power of big data analytics coupled to secured connectivity to maximize mission readiness.

Alaska Air Group Reports Fourth Quarter 2020 and Full-Year Results

Financial Results:

  • Reported net loss for the fourth quarter and full year 2020 under Generally Accepted Accounting Principles (GAAP) of $430 million, or $3.47 per diluted share, and $1.3 billion, or $10.59 per diluted share. These results compare to fourth quarter 2019 net income of $181 million, or $1.46 per diluted share, and full year 2019 net income of $769 million, or $6.19 per diluted share. 
  • Reported adjusted net loss for the fourth quarter and full year 2020, excluding payroll support program wage offsets, special items, and mark-to-market fuel hedging adjustments, of $316 million, or $2.55 per diluted share, and $1.3 billion, or $10.17 per diluted share. These results compare to fourth quarter 2019 adjusted net income of $181 million, or $1.46 per diluted share, and full year 2019 adjusted net income of $798 million, or $6.42 per diluted share. 
  • Reported adjusted net debt of $1.7 billion, flat from December 2019 despite a 59% decline in operating revenues for the year. 
  • Reported a debt-to-capitalization ratio, including certain short-term borrowings, of 61%. 
  • Held $3.3 billion in unrestricted cash and marketable securities as of Dec. 31, 2020. 

Liquidity and Fleet Updates:

  • Accessed approximately $5 billion in new liquidity in 2020, including $1.2 billion raised in the capital markets and approximately $600 million in bank financing. 
  • Reached an agreement with the U.S. Treasury in January 2021 to receive an extension of payroll support totaling $533 million, $266 million of which was received on Jan. 15, 2021. 
  • Extended the period available to draw funds under the CARES Act loan program from March 26, 2021 to May 28, 2021. 
  • Announced plans to expand the mainline fleet and restructure the existing aircraft purchase agreement with Boeing. In total, Air Group will take delivery of 68 737-9 MAX aircraft between 2021 and 2024, inclusive of 32 previous purchase commitments and 13 aircraft to be leased from Air Lease Corporation. 
  • Took delivery of Alaska’s first 737-9 MAX aircraft on January 24, 2021, which is expected to enter revenue service on March 1, 2021. 
  • Permanently removed an additional 20 Airbus A320 aircraft from the fleet in the fourth quarter, resulting in 40 Airbus aircraft removed in 2020. A total of 31 Airbus aircraft remain in the operating fleet as of the end of the year. 
  • Held $3.4 billion in cash and marketable securities as of Jan. 22, 2021, and total liquidity of $5.2 billion. 

Operational and Guest Safety Updates

  • Announced seven new routes in the fourth quarter, including three “fun and sun” destinations connecting Anchorage to Las Vegas, Denver and San Francisco, and expanded service from Southern California to Austin and New York. 
  • Eliminated change fees and extended the flexible travel policy for tickets purchased through March 31, 2021. 
  • Implemented Next-Level Care initiative, which includes more than 100 measures designed to create a safe experience for guests and employees. These efforts were highlighted in the Alaska Safety Dance video
  • Named the safest U.S. airline by AirlineRatings.com in their annual Top 20 Safest Airline report. 
  • Launched the West Coast International Alliance with American Airlines on Jan. 1, 2021, which will unlock new benefits for Alaska Mileage Plan members in the spring. 
  • Partnered with healthcare providers to offer rapid and standardized COVID-19 testing for those guests traveling to destinations that require a negative result. 
  • Received diamond level certification from the Airline Passenger Experience Association for the health and safety standards Alaska and Horizon Air implemented to keep guests safe throughout their journey. 
  • Launched pre-clearance program for guests traveling to the Hawaiian Islands from the West Coast with an approved negative COVID-19 test. 
  • Announced a partnership with Microsoft to use sustainable aviation fuel to offset the environmental impact of certain business air travel. 
  • Announced oneworld benefits for elite Mileage Plan members, providing tier status in the global alliance to Alaska’s elite members, as the company works toward joining oneworld on March 31, 2021. 

Alaska Air Group Inc. (NYSE: ALK) today reported a fourth quarter 2020 GAAP net loss of $430 million, or $3.47 per diluted share, compared to net income of $181 million, or $1.46 per diluted share in 2019. Excluding the impact of payroll support program wage offsets, special items and mark-to-market fuel hedge adjustments, the company reported a fourth quarter adjusted net loss of $316 million, or $2.55 per diluted share, compared to adjusted net income of $181 million, or $1.46 per diluted share in the fourth quarter of 2019. 

The company reported a full-year 2020 GAAP net loss of $1.3 billion, compared to net income of $769 million in the prior year. Excluding the impact of payroll support program wage offsets, special items and mark-to-market fuel hedge adjustments, the company reported an adjusted net loss of $1.3 billion, or $10.17 per diluted share for 2020, compared to adjusted net income of $798 million, or $6.42 per diluted share in 2019.

Click the link below to view the full results!

https://newsroom.alaskaair.com/2021-01-26-Alaska-Air-Group-reports-fourth-quarter-2020-and-full-year-results

Wizz Air Abu Dhabi Takes to the Sky

Wizz Air Abu Dhabi, the newest national airline of the United Arab Emirates, today confirmed that Athens will be its inaugural destination, with flights from Abu Dhabi International Airport starting on 15 January 2021.  Fares start as low as AED 129*, with tickets already on sale on wizzair.com (which also has an Arabic booking website) and the airline’s mobile app.

The airline is also to start flights from Abu Dhabi to Thessaloniki, starting on 4 February 2021 with fares starting at AED 149*.

Kees Van Schaick, Managing Director of Wizz Air Abu Dhabi, said: “The waiting is almost over for Abu Dhabi fans of our ultra-low fare airline. From 15 January 2021, a new model of air travel comes to Abu Dhabi, offering new choices and new competition, demonstrating that things are looking up for next year.

Our network from Abu Dhabi will expand rapidly as destinations on our planned network are added to the ‘green countries’ list.  Thanks to the support of the government and our local business partners in Abu Dhabi, we are fully prepared.  We have the aircraft, we have the crew, we have the partners, and we are ready to fly.

We look forward to building a new travel segment in this important market.”

Wizz Air Abu Dhabi is a joint venture established between ADQ and Wizz Air Holdings plc. 

It initially announced a route network that also includes Alexandria, Kutaisi, Larnaca, Odesa and Yerevan.  Flights to these cities will launch as each destination joins the ‘green countries’ list.  Further destinations will be launched as the airline adds to its Abu Dhabi-based fleet over the coming months.

With a fleet composed of brand new Airbus A321neo aircraft, the airline will have the lowest environmental footprint among its competitors in the region.

Wizz Air introduced a new era of sanitized travel across its network this year, with enhanced hygiene measures to ensure the health and safety of passengers and crew.  Throughout flights, both cabin crew and passengers are required to wear facemasks, with cabin crew also required to wear gloves. Wizz Air’s aircraft are regularly put through an industry-leading disinfection process with an antiviral solution and, following WIZZ’s stringent daily cleaning schedule, all of the airline’s aircraft are further disinfected overnight with the same antiviral solution. Sanitizing wipes are handed to each passenger upon entering the aircraft, onboard magazines have been removed from the aircraft, and any onboard purchases are encouraged to be made by contactless payment. Passengers are also requested to follow physical distancing measures introduced by the local health authorities and are encouraged to make all purchases prior to the flight online (e.g. checked in luggage, WIZZ Priority, fast security track), to minimize any possible physical contact at the airport. Click here to view Wizz Air’s new health and safety video, for more information.

Confirmed routesDaysStart dateFares from*
Abu Dhabi – AthensMonday, Friday15 January 2021AED 129
Abu Dhabi – ThessalonikiThursday, Sunday4 February 2021AED 149

*One way price, including administration fee. One carry-on bag (max: 40x30x20cm) is included. Trolley bag and each piece of checked-in baggage is subject to additional fees. The price applies only to bookings made on wizzair.com and the WIZZ mobile app.

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