Tag: customer (Page 9 of 21)

Embraer Delivers First Phenom 300E as Part of Duet Collaboration with Porsche

July 2, 2021 / WIL BALDWIN

Embraer (NYSE: ERJ) delivered the first limited-edition Phenom 300E aircraft—part of the Duet collaboration with Porsche (OTC: POAHY) – to an undisclosed customer in Fort Lauderdale, Florida. The aircraft was delivered at Embraer’s state-of-the-art Global Customer Center in Melbourne, Florida.

Duet marks the first-ever true collaboration between leading aviation and automotive manufacturers, pairing the fastest and longest-ranged single-pilot certified jet with the gold standard in production sports cars, the Porsche 911 Turbo S. Embraer and Porsche, both known for world-class engineering, performance, and design, worked in tandem to create a seamless experience from ground to air using matching design elements that are only available in this pairing. Only ten of this limited-edition pairing will ever be produced.

As the world’s fastest and longest-ranged single-pilot business jet, the Phenom 300 series transformed the light jet category. With its unparalleled technology, comfort, and performance, the Phenom 300E sets the highest standard of excellence through best-in-class cabin altitude, high mission flexibility, low operating costs and the best residual value in the industry. The 911 is the heart of the Porsche product portfolio and has one of the longest and most celebrated traditions in the automotive industry. The 911 Turbo S represents the pinnacle of the 911 models and delivers exceptional performance combined with a high degree of everyday usability.

Duet brings the Phenom 300E and the 911 Turbo S into perfect harmony as design inspiration for the aircraft mirrors that of the car, and vice versa. Starting with seats, the sew style on the Phenom 300E seats were patterned after that of the 911 Turbo S. Both vehicles’ seats also feature red pull straps, a Speed Blue accent stitch, and carbon fiber shrouds. The flight deck seats were also redesigned to match the seats of the car. On the exterior, both aircraft and car share a matching paint pallet and scheme, complete with a custom two-tone paint finish and hand-painted pinstripes in Brilliant Chrome and Speed Blue, creating a fluid aesthetic throughout both performance machines.

United Adds 270 Boeing and Airbus Aircraft, Largest Order in Airline’s History

June 30, 2021 / WIL BALDWIN

CHICAGO, PRNewswire – United Airlines (Nasdaq: UAL) has announced the purchase of 270 new Boeing and Airbus aircraft – the largest combined order in the airline’s history and the biggest by an individual carrier in the last decade. The ‘United Next’ plan will have a transformational effect on the customer experience and is expected to increase the total number of available seats per domestic departure by almost 30%.

When combined with the current order book, United expects to introduce more than 500 new, narrow-body aircraft: 40 in 2022, 138 in 2023 and as many as 350 in 2024 and beyond. That means in 2023 alone, United’s fleet will, on average, add about one new narrow-body aircraft every three days.

United’s new aircraft order – 50 737 MAX 8’s, 150 737 MAX 10’s and 70 A321neo’s – will come with a new signature interior that includes seat-back entertainment in every seat, larger overhead bins for every passenger’s carry-on bag and the industry’s fastest available in-flight WiFi, as well as a bright look-and-feel with LED lighting. The airline expects to fly the first 737 MAX 8 with the signature interior this summer and to begin flying the 737 MAX 10 and the Airbus A321neo in early 2023.

What’s more, United intends to upgrade 100% of its mainline, narrow-body fleet to these standards by 2025, an extraordinary retrofit project that, when combined with the number of new aircraft joining the fleet, means United will deliver its state-of-the-art inflight experience to tens of millions of customers at an unprecedented pace.

This order will also significantly boost United’s total number of mainline daily departures and available seats across the airline’s North American network, as well as the number of premium seats, both United First^SMand Economy Plus®. Specifically, United expects it will have on average 53 premium seats per North American departure by 2026, an increase of about 75% over 2019, and more than any competitor in North America.

Plus, adding these new 737 MAX and Airbus A321neo aircraft means United will replace older, smaller mainline jets and at least 200 single-class regional jets with larger aircraft, which the airline expects will lead to significant sustainability benefits compared to older planes: an expected 11% overall improvement in fuel efficiency and an expected 17-20% lower carbon emission per seat compared to older planes.

MD Helicopters Secures $43.9 Million in Army Contracts

June 23, 2021 / WIL BALDWIN

MD Helicopters, Inc. (MDHI) announces two independent contract awards worth $43.9 million from Army Contracting Command-Redstone supporting the Afghan Air Force’s MD 530F Cayuse Warrior light attack helicopters.

The first contract, a six-month extension worth $14.5 million, continues MDHI’s longstanding efforts to provide program management, and contractor logistics support (CLS) services, material, and remote operations to support the Afghan fleet. Work will take place in Mesa, Arizona; Kabul, Afghanistan; and Al-Ain, United Arab Emirates. The contract was awarded on May 28, 2021.

The second contract, worth $29.4 million, modifies MDHI’s original maintenance capabilities support contract. Under this six-month contract, MD Helicopters will provide continued maintenance, repairs, updates, and overhauls of the Afghan Air Force’s MD 530F Cayuse Warrior helicopters in Mesa, Kabul, and Al-Ain. The contract was awarded on June 10, 2021.

The enhanced MD 530F Cayuse Warrior is a light armed attack helicopter respected for its power, safety, speed, agility, and unparalleled confined area capabilities. The aircraft supports a wide range of training and operational missions, providing safe, efficient multi-mission support with an increased performance profile.

Cathay Pacific and HK Express Select Airbus Flight Hour Services to Support A320 Fleets

June 22, 2021 / WIL BALDWIN

Cathay Pacific Airways and HK Express have signed contracts for Airbus’s Flight Hour Services (FHS) to provide support for their A320 Family fleets. These extend the service relationship with Cathay Pacific and welcome HK Express as a new FHS customer.

The multi-year, maintenance-by-the-hour contracts cover integrated component services, including on-site stock, pool access, and repair services. The airlines will also benefit from Airbus’s engineering expertise and FHS local representatives in Hong Kong.

Airbus has finalised 11 FHS contracts with operators worldwide over the last six months. The latest contract agreements demonstrate the continued interest in Airbus’s integrated maintenance service, proving more relevant than ever in post-crisis times when airlines need to carefully monitor their costs and contain investments.

Airbus Delivers 100th A400M

May 26, 2021 / WIL BALDWIN

Seville, 25 May 2021 – Airbus has reached 100 deliveries of its A400M aircraft with MSN111, the tenth for the Spanish Air Force. The aircraft performed its ferry flight on 24^th May from Seville to Zaragoza, where the Spanish A400M fleet is based. In the same week, the A400M global fleet also achieved the 100,000 flight-hours landmark performing missions worldwide for all eight customer nations.

All A400M operators have been able to operate the aircraft intensively for Covid-19 emergency response missions, as well as conduct joint, collaborative operations. These milestones clearly demonstrate the maturity of the A400M programme on all fronts.

New capabilities

Recently the A400M successfully conducted a major helicopter air-to-air refuelling certification flight test campaign in coordination with the DGA (French Directorate General of Armaments), completing the majority of its certification objectives, including the first simultaneous refueling of two helicopters.

The A400M is already able to drop up to 116 paratroopers, via simultaneous dispatch from the side doors with automatic parachute opening, or from the ramp with automatic parachute opening or in freefall, day and night. Recent tests were completed in Spain, in collaboration with the UK Royal Air Force parachute test team, to expand up to 25,000 feet (7,600 metres) for automatic parachute opening – and up to 38,000ft (11,582 metres) for free fall.

The A400M also completed additional tests to expand its air drop capability, including multiple platforms with parachute extraction (23 tonnes). France and Spain participated in these flights. Another way to deliver cargo on austere airstrips without handling equipment was also certified: Combat offload of up to 19 tonnes of pallets (one pass) or 25 tonnes (two passes) on paved or unpaved airstrips.

The A400M also achieved a new decisive milestone after the certification flights of its Automatic Low Level Flight capability for Instrumental Meteorological Conditions (IMC). Using navigation systems and terrain databases, without the need of a terrain-following radar, this is a first for a military transport aircraft. This makes the aircraft less detectable in hostile areas and less susceptible to threats while conducting operations in hostile environments.

In operation

In terms of collaborative missions, the Spanish Air Force supported the French Armée de l´Air in the transport of a Caracal helicopter from Cazaux (France) to Tucson (USA), using a Spanish A400M. The flight was used by CLAEX (Spanish Logistics Center for Armament and Experimentation) and CECTA (Air Transport Cargo Evaluation Cell) to validate the loading process on Spanish A400Ms.

Key military missions last year included the delivery of almost 40 tonnes of food, water, fuel and ammunition by a single French A400M to troops based in the Sahel region of Africa, the first A400M to airdrop supplies in a country outside of Europe.

In addition, Germany became the first A400M customer to use the A400M as a tanker in real missions providing support in the “Counter Daesh” operation in Jordan.

Life-saving medevac missions during COVID-19

2020 and 2021 also saw the use of the A400M in civil emergency response roles during the COVID-19 pandemic crisis, not least for civil medical evacuation (medevac) duties – with Airbus providing critical support for air force operators – as well as for transporting key medical relief supplies. The versatility of the aircraft also allowed a rapid conversion to medevac configuration, where installed critical care modules provided airborne intensive care units.

With the maturity, versatility and unique capabilities proven in operations all around the world, A400M is proving to be a game changer for military airlift and humanitarian missions in the 21^st century.

Boeing Expands Capacity for 737-800BCF to Meet Strong Customer Demand

May 6, 2021 / WIL BALDWIN

SEATTLE, Washington May 5, 2021— As express and e-commerce markets continue to drive strong demand for production and converted freighters, Boeing [NYSE: BA] today announced a new partnership with a Costa Rica-based maintenance, repair and overhaul (MRO) provider to create additional conversion capacity for the 737-800 Boeing Converted Freighter.

Boeing will open two 737-800BCF conversion lines with Cooperativa Autogestionaria de Servicios Aeroindustriales (COOPESA) in Alajuela, Costa Rica. The first of the new conversion lines is expected to open in early 2022, with the second anticipated later that year. Boeing forecasts 1,500 freighter conversions will be needed over the next 20 years to meet growing demand. Of those, 1,080 will be standard-body conversions, with nearly 30% of that demand coming from North America and Latin America.

Currently, Boeing converts 737-800 passenger airplanes to freighters at three locations: Boeing Shanghai Aviation Services (BSAS) in Shanghai, China; Guangzhou Aircraft Maintenance Engineering Company Limited (GAMECO) in Guangzhou, China; and Taikoo (Shandong) Aircraft Engineering Co. Ltd. (STAECO) in Jinan, China.

To date, the 737-800BCF has won more than 180 orders and commitments from 15 customers on four continents. In March, Boeing re-delivered the 50^th 737-800BCF since entering into service in 2018.

Embraer Delivers Nine Commercial and 13 Executive Jets in First Quarter of 2021

April 27, 2021 / WIL BALDWIN

São José dos Campos – Brazil, April 27, 2021 – Embraer (NYSE: ERJ) delivered a total of 22 jets in the first quarter of 2021, of which nine were commercial aircraft and 13 were executive jets (10 light and three large). As of March 31st, the firm order backlog totaled USD 14.2 billion.

During 1Q21, KLM Cityhopper, the regional subsidiary of KLM Royal Dutch Airlines, received its first E195-E2 jet. This first E2 delivery to KLM, and lessor ICBC Aviation Leasing, elevated the total number of Embraer jets in the KLM Cityhopper fleet to 50 aircraft.

In the same period, Air Peace, Nigeria and West Africa’s largest airline, took delivery of its first E195-E2 aircraft. Air Peace is the launch customer in Africa for the E2. The airline is also the global launch customer for Embraer’s innovative premium staggered seating design.

Also, during the first quarter, Embraer delivered the first conversion of a Legacy 450 to a Praetor 500 jet for AirSprint Private Aviation. The Canadian fractional ownership company has another Legacy 450 scheduled to convert to a Praetor 500 this year, in addition to the delivery of a brand-new Praetor 500, also expected in 2021. With these additions, AirSprint will have three Praetor 500s in its fleet, and a total of nine Embraer aircraft.

American Airlines Hits Milestones in Los Angeles Airport Construction Project

March 9, 2021 / WIL BALDWIN

FORT WORTH, Texas ― American Airlines (Nasdaq: AAL) is on a journey of building a terminal for tomorrow, a substantial multi-year commitment to modernize our hub at Los Angeles International Airport (LAX) and improve the customer experience at LAX’s two busiest domestic terminals to make traveling as easy as possible.

The airline, which will celebrate 75 years of service to Los Angeles later this year, recently celebrated a significant milestone in its construction journey at LAX, in which team members signed their names onto a piece of history that will prominently live atop of the Terminal 4 and 5 CORE. The CORE is the primary, centralized structure that connects the terminal areas with the screening checkpoint, ticketing and baggage claim areas, as well as the Automated People Mover (ATM) train system, curbside and parking areas.

In a topping out ceremony, team members and leaders from American were joined by executives from Los Angeles World Airports (LAWA) to celebrate the final steel beam being raised into place and secured by its construction partners.

Despite the challenges presented by the COVID-19 pandemic, American has continued operating in both Terminals 4 and 5 alongside its construction partners, who have worked hard to ensure an on-time completion in October 2022.

The new state-of-the-art facility will have more efficient check-in and security screenings to reduce wait times, lessened roadway congestion with the new ATM and include increased seating and power outlets at the gates. The new departure halls will be spacious, and modern signage will make it easier for travelers to comfortably navigate the airport.

Some of the benefits and features of the redesigned terminal experience include:

Fully upgraded and modernized Terminal 4.
Unified 300,000-plus square-foot, 28-gate complex for Terminals 4 and 5.
A spacious new departure hall that allows direct natural sunlight throughout the building to reduce energy consumption.
Reconfigured ticket counter and check-in areas to reduce wait times before security screening.
Seamless access from check-in area directly to security screening areas.
16 lanes for security screening with automated technology.
Transparent design with modern signage to intuitively guide passengers to their gates.
Modern, state-of-the-art finishes and restroom facilities.
Upgraded amenities at gate areas, including more access to power outlets and world-class dining and retail options.

Emirates Operates Flight Serviced by Fully Vaccinated Teams Across All Touch Points

February 21, 2021 / WIL BALDWIN

DUBAI, UAE 21 February 2021: Honouring its commitment to the health and safety of its employees and customers, Emirates today has become among the first airlines in the world to operate a flight with fully vaccinated frontline teams servicing customers at every touchpoint of the travel journey.

This morning, the full airport and onboard customer experience for flight EK215, which departed Dubai at 0830hrs for Los Angeles, was safely supported by check-in, security, Business and First Class lounge and boarding gate employees, as well as engineers, pilots and cabin crew who made the choice to be fully vaccinated.

Also supporting the flight’s operations were fully vaccinated aircraft appearance, loading and special handling teams from dnata, as well as SkyCargo teams working on the cargo and logistics requirements for EK215.

The Emirates Group rolled out its vaccination drive at pace just over a month ago, and since then, close to 26,000, or 44%, of the Group’s UAE frontline aviation workforce have received both doses of either the Pfizer-BioNTech or Sinopharm vaccines.

Nearly 5,000 Cabin and Flight Deck Crew have opted to receive both doses of the Covid-19 vaccine. In addition, thousands more Emirates Group employees in other roles have taken their COVID-19 vaccine through the company’s clinics and vaccination centres, while others have opted to take their vaccine at one of the many vaccination centres across the UAE.

The Emirates Group vaccination programme is the latest in its series of safeguards and protections to deliver on its health and safety promises to its customers, employees and the communities it serves around the world. The Group’s vaccination centres have been running 12 hours a day, every day of the week to prioritise and provide aviation frontliners with the vaccine.

The UAE currently has one of the world’s highest rate of vaccinations for its citizens and residents as it fights to curb the spread of Covid-19. So far, the UAE has administered over 5.4 million doses of the Covid-19 vaccine, and Our World In Data, a research website based at Oxford University, recently reported that the country’s distribution rate stands at 55.27 doses per 100 people, ranking it the second highest in the world.

Rolls-Royce Announces Totalcare Agreement with Uganda Airlines

February 19, 2021 / WIL BALDWIN

Rolls-Royce (OTC: RYCEY) has signed a TotalCare^® agreement with new customer Uganda Airlines for their two new Airbus A330neo aircraft powered exclusively by Rolls-Royce Trent 7000 engines. Uganda Airlines received the first A330neo in December 2020 and the second in January 2021.

TotalCare^® offers more than just an engine maintenance plan; it is a service concept based upon predictability and reliability. This agreement will give Uganda Airlines a secured cost of operating and maintaining their Trent 7000 engines, through a dollar-per-flying-hour payment mechanism, as well as enhanced aircraft availability as a result of our in-depth engine knowledge that only we can provide, drawing on advanced engine health monitoring and the inclusion of product durability and reliability improvements.

The exclusive engine for the A330neo, the Trent 7000 is the seventh and latest member in the Trent family of engines, which recently celebrated its 25^th birthday and has accumulated more than 150 million engine flying hours. The Trent 7000, which first entered service in November 2018, draws on more than 50 million flying hours of experience from the Trent 700, the engine of choice for the original version of the A330. The 68-72,000lb thrust Trent 7000 helps the A330neo reduce environmental impact with a 25% improvement in fuel burn per seat (compared to previous generation competitor aircraft) and a significant noise reduction.

Cornwell Muleya, CEO of Uganda Airlines, said: “We are proud to include our new Rolls-Royce powered Airbus A330neos into our fleet and this agreement will ensure that our Trent 7000 engines will be maintained to world-leading levels of service.”

John Kelly, Senior Vice President Customers, Rolls-Royce, said: “Our TotalCare agreement will ensure Uganda Airlines, the latest member of the family of Trent operators, receives our flagship standard of service, maximising aircraft availability and the ability to plan forward financially.”

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