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First of Its Kind Jet to Shuttle Travelers Between the Beltway and the Big Apple

January 16, 2020 /

13 daily flights between Washington’s Reagan National and Newark Liberty mostly aboard the world’s only two-cabin 50-seat regional aircraft – the Bombardier CRJ-550 starting March 29

New jet offers first class seating, Wi-Fi, more leg room and enough space for every customer’s roller bag

WASHINGTON, Jan. 17, 2020 /PRNewswire/ — United Airlines today announced a new hourly shuttle service between Washington’s Reagan National Airport and New York/Newark Liberty International Airport. United will operate the world’s only two-cabin 50-seat regional aircraft – the Bombardier CRJ-550 on most flights. The CRJ-550 is designed for business and leisure travelers who want true-first-class seating, Wi-Fi, more leg room and enough space for every customer to bring a roller bag on board.

With this new shuttle service, United will now offer more travel opportunities between these two cities than any other airline in the world. Tickets for the 13 daily flights between New York/Newark and Washington, D.C. will be available for purchase beginning January 18 and service starts on March 29.

“Our customers who regularly travel between Washington, D.C. and New York – one of the busiest routes in the country – have told us they value convenient flights and a comfortable ride above all else,” said Sarah Murphy, United’s senior vice president of United Express. “With our new shuttle service aboard the one-of-a-kind CRJ-550, United Airlines is the only carrier to deliver both.”

The CRJ-550 is a first-of-its-kind jet boasting a wide variety of premium amenities, including:

  • 10 seats in United First, 20 seats in Economy Plus, and 20 Economy seats 
  • Space for every customer to bring a roller bag on board. 
  • A self-serve refreshment center for United First customers featuring a wide assortment of snacks and beverages. 
  • More overall legroom per seat than any other 50-seat aircraft flown by a U.S. airline. 
  • The ability to stay connected while in flight with United Wi-Fi.

Every customer. Every flight. Every day.

United continues to strengthen its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s announcement, United recently:

  • Announced that MileagePlus award miles will never expire 
  • Committed $40 million toward a new investment initiative focused on accelerating the development of sustainable aviation fuels and other decarbonization technologies 
  • Established Miles on a Mission, a first-of-its-kind crowdsourcing platform which gives customers a simple way to donate miles to non-profit organizations and charities in need of air travel 
  • Launched ConnectionSaver, a digital tool dedicated to improving the experience for customers with connecting flights 
  • Instituted PlusPoints, new upgrade benefits for MileagePlus Premier members 
  • Gave Economy customers a choice of complimentary snacks on domestic flights 
  • Made DIRECTV free for every customer on more than 200 aircraft
United Airlines logo. (PRNewsFoto/United Airlines)
United Airlines logo. (PRNewsFoto/United Airlines)

Singapore’s First Driverless Urban Transit System Turns 20

December 8, 2019 /

In 1996, Bombardier Transportation pioneered a new mobility solution for Singapore’s first light rail transit system – the driverless BOMBARDIER INNOVIA APM 100 automated people mover. This fully automated transit system went into service in 1999 on the revolutionary Bukit Panjang LRT line to improve the quality of life for residents by connecting outlying residential areas with the high-capacity Mass Rapid Transit (MRT) rail network as well to schools, retail, community and healthcare centers.

2019 marks the 20th anniversary of the first APM’s entry into service, a historic milestone for Bombardier. The INNOVIA APM system embodies the evolution of automated transit operations over many years at numerous locations around the globe, from London and Guangzhou to Phoenix and San Francisco – the INNOVIA APM is in use in many of the world’s busiest international airports and city districts. Currently, Bombardier has 32 APM vehicles circulating Bukit Panjang with an annual ridership of 24 million passengers, bringing residents closer to their homes. 

Singapore’s Bukit Panjang LRT line 

Singapore’s Bukit Panjang LRT line, runs on a fully-automated people mover system based on the INNOVIA APM 100 automated people mover system. Already in service in many of the world’s busiest cities and biggest airports, this proven passenger mobility solution provides safe, swift and seamless connectivity between the outlying residential areas and the city.

https://www.youtube.com/watch?v=slMxgFzVzjs&feature=emb_title

The suburban town   

The iconic Bukit Panjang LRT line is an 8-km automated guideway transit solution intended to serve the residential town located in the West Region of Singapore, acting as a replacement to the many buses deployed through the town, especially during rush hour. With an estimated population of 140,000, half of Bukit Panjang’s residents rely on the LRT for their daily commute. A complete loop journey takes 28 minutes, serving 13 stations, providing a feeder service to connect residents to the two high-capacity North-South (red) and Downtown (blue) MRT lines, moving them to the city.   

Operating on a dedicated elevated guideway at a speed between 20km/h to 65 km/h, this arrangement ensures consistent service that provides shorter waiting times for the passengers without interfering with surrounding road traffic. The current BOMBARDIER CITYFLO 550 rail control and signalling system and wireless communications supports the system’s operation while ensuring seamless integration into the city’s existing infrastructure.

Singapore’s INNOVIA APM system

Upgrading Bukit Panjang

In 2018, Bombardier signed an asset replacement contract to upgrade the Bukit Panjang LRT system by supplying a fleet of 19 BOMBARDIER INNOVIA APM 300 vehicles, retrofitting 13 existing INNOVIA APM 100 vehicles, as well as upgrading its current CITYFLO 550 technology to the advanced CITYFLO 650 CBTC solution for a smoother ride for commuters. Other works include power rail enhancement and condition monitoring through Train Control Management System.

Working hand-in-hand with the Singapore Land Transport Authority to design a next-generation train with modern aesthetics, the new features incorporated advanced technology for improved performance and functionality, as well as enabling interchangeability with existing APM 100 vehicles. From 2022, the asset replacement is set to improve rail reliability, safety and availability for optimal performance of the Bukit Panjang LRT line.

The ride ahead

After two decade of services, the system achieved an improved performance and for the period of October 2018 to September 2019, it reached a rail reliability performance of 64,000 train-km before a delay of more than five minutes occurs on the system. Along with the Bukit Panjang LRT system upgrade, Bombardier will support a ten-year maintenance and spare part supply agreement to provide reliable services, ensuring that the authority and operator gain the maximum value from their assets over the lifetime of their system with proven competence. The renewed APM system will continue to set the high urban mobility standards for the Bukit Panjang LRT line and globally in the frame of Bombardier’s urban transit innovation. 

Singapore LTA’s target is to expand its urban rail network to 360km by 2030, which creates demand and opportunities for rail manufacturers while driving innovation towards Singapore’s Smart Nation vision. Bombardier’s full spectrum of rail solutions, combining technology and performance with empathy, from driverless metros to automated people mover, helps deliver sustainable mobility and reduces energy consumption to create substantial benefits for operators, commuters and the environment.

Investing in Singapore for the last twenty years, Bombardier has delivered 276 driverless BOMBARDIERMOVIA metro cars for Singapore’s Downtown Mass Rapid Transit (MRT) line and 32 INNOVIA APM 100 cars for the Bukit Panjang LRT system. In 2018, two asset replacement contracts were awarded to supply 19 new INNOVIAAPM 300 cars for the Bukit Panjang LRT line and 396 MOVIA metro cars for the two high-capacity North-South and East-West MRT lines. Bombardier is committed to designing better trains, customizing solutions and creating better ways to move residents across Singapore, making sure Bombardier’s mobility solution works for the community and providing for the future. 

Bukit Panjang LRT line APM
The renewed INNOVIA APM system will continue to set the high urban mobility standard for the Bukit Panjang LRT line and globally in the frame of Bombardier’s urban transit innovation.

Bombardier Celebrates 25th Anniversary of Germany’s First Automatic People Mover System

October 27, 2019 /
  • INNOVIA APM vehicles carry twelve million passengers annually at Frankfurt am Main Airport – with almost 100 percent reliability
  • The system’s 25-year anniversary corresponds with Fraport’s opening of Terminal 2
Bombardier’s Frankfurt team celebrating the 25th anniversary of successfully operating and maintaining the INNOVIA APM fleet at Frankfurt Airport.

Today, global mobility solution provider Bombardier Transportation celebrates 25 years of fully automatic BOMBARDIER INNOVIA APM 100 people mover system’s operation at Frankfurt am Main Airport. The system and Fraport’s Terminal 2 opened on the same day 25 years ago. Since 1994, Germany’s first elevated passenger transport system called the SkyLine, has connected Terminals 1 and 2. With an average reliability of 99.83 percent, twelve million passengers and guests per year safely and comfortably arrive at their destinations in the terminals – around the clock.

“We’d like to congratulate our customer on this quarter century anniversary. We have a very successful and long-standing partnership with Fraport, which marks our joint success in moving millions of travelers between terminals at the Frankfurt Airport,” said Michael Fohrer, Head of Bombardier Transportation Germany.

“Fraport benefits from a high-performing turnkey transit system, which was not only manufactured by Bombardier, but also operated and maintained. I am grateful to all our committed and competent employees, without them this milestone would not have been possible,” emphasized Alexander Ketterl, Head of Sales and Delivery German cities at Bombardier Transportation.

Volker Maul, Head of the Bombardier team at Frankfurt Airport, can look back on the people mover system’s 25 years of service. “The excellent cooperation within our team and with our customer built the foundation for the system’s near 100 percent reliability. Bombardier’s operations and maintenance program is carefully designed to optimize system performance and ensure potential problems are identified and resolved before the service’s efficiency is compromised,” he explained.

Fraport’s fleet of 18 INNOVIA vehicles transport around thirty-five thousand passengers daily, on the 3.8 km route between departure terminals. During peak times, the trains depart every 90 seconds with each wagon carrying up to 60 passengers and their luggage.

In 1994, Fraport was the first German customer to invest in Bombardier’s driverless system, installed with the proven BOMBARDIER CITYFLO 550 signaling system. CITYFLO delivers the highest levels of safety while meeting customer demand for flexible, high-performance and cost-effective solutions. More than 30 Bombardier people mover systems are in successful operation worldwide, including urban areas such as Guangzhou and airports in London, Rome, Madrid, Phoenix, Dubai and Tampa among other cities.

United Airlines CRJ-550 Tickets Available for Purchase Starting Saturday, October 12

October 11, 2019 /

First flight on the world’s only two-cabin, 50-seat aircraft starts Oct. 27 from Chicago O’Hare to Harrisburg, Pennsylvania

CHICAGO, Oct. 10, 2019 /PRNewswire/ — United Airlines today announced tickets for its newest regional fleet member, the Bombardier CRJ-550, will be available for purchase starting Saturday, October 12 for travel beginning Sunday, October 27. The initial schedule includes 15 cities from Chicago O’Hare.

The CRJ-550 is the world’s only 50-seat regional aircraft to offer true first-class seating and other premium amenities, including:

  • Space for every customer to bring a roller bag on board. 
  • A self-serve refreshment center for United First customers featuring a wide assortment of snacks and beverages. 
  • More overall legroom per seat than any other 50-seat aircraft flown by a U.S. airline. 
  • The ability to stay connected while in flight with United Wi-Fi.

Additional cities will be added over the coming weeks from United hubs in Chicago, New York/Newark and Washington Dulles.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s news, Unitedrecently announced that MileagePlus miles will now never expire, giving members a lifetime to use miles on flights and experiences. Customers now have more free on board snack options as well, with a choice of Lotus Biscoff cookies, pretzels and the Stroopwafel. The airline also recently released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver – a tool dedicated to improving the experience for customers connecting from one United flight to the next – and launched PlusPoints, a new upgrade benefit for MileagePlus premier members.

About United

United’s shared purpose is “Connecting People. Uniting the World.” We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United and United Express operate approximately 4,900 flights a day to 356 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world’s most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C.United operates 788 mainline aircraft and the airline’s United Express partners operate 560 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 27 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United’s parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol “UAL”.

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