Delta teams in the airline’s Operations and Customer Center are monitoring the impact of Typhoon Haishen.
Due to Haishen’s projected forecast, Delta has issued a travel waiverfor flights to and from Seoul, South Korea. This waiver allows customers with flexibility in their travel plans to make a one-time change to their itinerary without incurring a change fee.
Customers are encouraged to check their flight status on Delta.com or the Fly Delta mobile app. Customers can also get updates sent directly to their mobile device or by email.
LONDON, March 31 (Reuters) – British Airways said it is temporarily suspending flights from Gatwick Airport in southern England, Britain’s second busiest airport, due to the coronavirus.
BA’s boss warned earlier in March that the airline was in a battle for survival and would have to cut jobs and park planes.
“Due to the considerable restrictions and challenging market environment, like many other airlines, we will temporarily suspend our flying schedule at Gatwick,” a BA spokesman said.
BA said it will contact affected customers. The airline continues to operate some flights from its main hub at Heathrow.
Parent company IAG said flying capacity would be down 75% in April and May.
Rival airline easyJet said on Monday that it had grounded its entire fleet.
Gatwick Airport said last week it would shut one of its two terminals on Wednesday.
70% corresponds to a 90% reduction in international flights and 40% in domestic operations. All customers with affected international and national flights from today can reschedule their journeys until December 31, 2020, at no additional cost
Following new border closures of various countries and the subsequent drop in demand, LATAM Airlines Group S.A. and its subsidiaries will reduce their capacity by 70%, equivalent to a 90% decrease in international operations and 40% in national flights.
“We made this difficult decision following border closures that have made operating to a large part of our network impossible. If these unprecedented travel restrictions are extended over the next few days, we cannot rule out further reductions to our operation,” said Roberto Alvo, Chief Commercial Officer and CEO-elect of LATAM Airlines Group.
All passengers with affected national or international flights from today (March 16, 2020), will be able to reschedule their flights until December 31, 2020, at no additional cost.
LATAM’s customer service channels are currently receiving high numbers of enquiries, impeding the ability to attend customers. To be able to focus on passengers with the most pressing requirements, LATAM requests that customers do not call more than 72 hours prior to their flight.
Ryanair today (Tues 10 Mar) announced the suspension of its full flight schedule to/from and within Italy, following the decision of the Italian Government to “lock down” the entire country to contain the spread of the Covid-19 virus.
These additional cuts will be implemented as follows:
From 24:00hrs Weds 11 Mar until 24:00hrs Wed 8 Apr, Ryanair will suspend all Italian domestic flights.
From 24:00hrs Fri 13 Mar until 24:00hrs Wed 8 Apr, Ryanair will suspend all Italian international flights.
All affected passengers have received email notices today informing them of these flight cancellations. Passengers looking for repatriation can obtain a free move to an earlier Ryanair flight operating up until midnight Fri 13 Mar. Affected passengers will be able to choose between a full refund or a travel credit that can be redeemed on Ryanair flights in the next 12 months.
Ryanair continues to comply fully with WHO and national Government guidance and travel bans. The situation is changing on a daily basis, and all passengers on flights affected by travel bans or cancellations, are receiving emails and are being offered flight transfers, full refunds or travel credits.
Ryanair apologises sincerely to all customers for these schedule disruptions, which are caused by national Government restrictions and the latest decision of the Italian Government to lock down the entire country to combat the Covid-19 virus.
Due to the COVID-19 situation, Norwegian is preparing to cancel approximately 3000 flights between mid-March and mid-June. This represents approximately 15 percent of the total capacity for this period. The company has also put several other measures in place, including temporary layoffs of a significant share of its workforce.
The past week, Norwegian has experienced reduced demand on future bookings. The company will cancel about 3000 flights to meet the change in demand. The cancellations represent approximately 15 percent of the total capacity for the period mid-March to mid-June. It will affect the entire network and more details will be shared as soon as they are ready to be implemented. Affected customers will receive information about these changes as soon as they take place.
“This is a critical time for the aviation industry, including us at Norwegian. We encourage the authorities to immediately implement measures to imminently reduce the financial burden on the airlines in order to protect crucial infrastructure and jobs,” said CEO Jacob Schram of Norwegian.
“Unfortunately, cancellations will affect a significant share of our colleagues at Norwegian. We have initiated formal consultations with our unions regarding temporary layoffs for flying crew members as well as employees on the ground and in the offices. We will continue to engage in constructive dialogue with unions and employees to work through this difficult situation together,” said Schram.
Norwegian will continue to share updates with its customers, the financial market and the media once new measures are implemented.
Emirates is providing customers more flexibility, choice and value through its newly introduced waiver policy for all booked tickets issued on or from today, 7 March until 31 March 2020, allowing customers across its network the choice of changing their travel dates without change and reissuance fees.
The move provides Emirates’ customers with peace of mind should they decide to change their travel plans due to the evolving COVID-19 situation. Customers can change their booking to any date for travel within an 11 month date range in the same booking class without change penalties. Difference in fare, if applicable applies. The policy covers all existing destinations across the Emirates network.
Adnan Kazim, Chief Commercial Officer, Emirates Airline, said: “We want our customers to feel fully supported, comfortable and confident when making travel plans, while offering them the best fares, without incurring change fees should they decide to delay or adjust dates. The situation remains dynamic and we will continue to look at ways to provide flexibility, convenience and peace of mind for our customers.”
Emirates Skywards will also be providing more flexibility to its members who have been impacted by the outbreak of the coronavirus through imposed travel restrictions and flight reductions. Skywards Platinum, Gold and Silver members can maintain their current status by fulfilling 80% of their tier travel requirements between 31 March and 30 June 2020. In addition, Skywards members booked to travel between 1 March and 30 June 2020 will be able to benefit from an additional 20% bonus Tier Miles.
For additional peace of mind, Emirates is also taking its aircraft cleaning process to the next level through additional precautionary measures of implementing enhanced disinfecting procedures after flights from destinations most affected by COVID-19. If the airline is alerted to any suspect or confirmed cases of infectious diseases, teams will be immediately deployed for a deeper cleaning to thoroughly disinfect all cabins of that aircraft with stronger, approved chemicals. Across all its aircraft, Emirates utilises HEPA filters, which are proven to remove more than 99% of viruses in the cabin environment. If there is a suspected case onboard, Emirates will go a step further to replace all the HEPA filters on the aircraft.
Customers are advised that fare differences or applicable taxes may apply if they wish to change their bookings to a different fare class. Current refund and rebooking conditions for tickets issued before 5 March still apply. Customers impacted due to cancellations of flights impacted by the COVID-19 virus are advised to check emirates.com for rebooking or rerouting options.
Customers who wish to change their travel arrangements after making bookings between 7 March and 31 March can visit their travel agent or contact the Emirates call centre at +971 600 555555.
Customers with affected travel plans can go to the My Trips section of delta.com to help them understand their options.
Delta will reduce its weekly flying schedule to Japan through April 30 and suspend summer seasonal service between Seattle and Osaka for 2020 in response to reduced demand due to COVID-19 (coronavirus).
The health and safety of customers and employees is Delta’s top priority. The airline maintains an ongoing relationship with the Centers for Disease Control and Prevention and the World Health Organization, the world’s foremost experts on communicable diseases, to ensure training, policies, procedures, and cabin cleaning and disinfection measures meet and exceed guidelines. The latest information about Delta’s response to COVID-19 is here: news.delta.com/coronavirus
Flight schedule changes
Beginning March 7 for U.S. departures to Japan and March 8 for Japan departures to the U.S., the airline will operate the following schedule:
Market
Peak Frequency
Frequency March 7-April 30
Tokyo-Detroit
Daily
Daily
Tokyo-Los Angeles
Daily
Daily
Tokyo-Honolulu
Daily
Daily
Tokyo-Seattle
Daily
Daily
Tokyo-Portland
Daily
3x weekly
Tokyo-Atlanta
Daily
5x weekly
Tokyo-Minneapolis
Daily
5x weekly
Nagoya-Detroit
Daily
3x weekly
Nagoya-HNL
Daily
3x weekly
Osaka-Seattle
Daily
Suspended
Osaka-Honolulu
Daily
3x weekly
Tokyo-Manila
Daily
Daily*
*ends March 27
Delta’s planned consolidation of Tokyo flights at Haneda Airport beginning March 28 will happen as planned. Flights between Seattle, Detroit, Atlanta, Honolulu and Portland will transition from Narita to Haneda beginning March 28 for departures from the U.S. to Tokyo, and March 29 for departures from Tokyo to the U.S. Delta’s Tokyo-bound flights from Minneapolis and Los Angeles already fly into Haneda and will continue to do so.
Delta’s service between Narita and Manila will continue to operate daily until March 27, after which the flight will be suspended as part of the carrier’s previously-announced consolidation at Haneda. The airline’s new service from Incheon to Manila, previously scheduled to begin March 29, will now start on May 1.
The airline’s seasonal summer service between Seattle and Osaka will be suspended for the summer of 2020, with a planned return in summer 2021. Delta will continue to serve Osaka from Honolulu.
Full schedules will be available on delta.com beginning March 7. The airline will continue to monitor the situation closely and may make additional adjustments as the situation continues to evolve.
Nov 18 (Reuters) – Air New Zealand Ltd said on Monday about 14,000 customers would be affected by cancellations this summer because of ongoing Rolls-Royce engine checks on its Boeing 787-9 aircraft.
The national carrier, which has 10 Trent 1000 engines on its 787-9 fleet, said the schedule changes were “now unavoidable”, adding that further changes may also be needed.
Rolls-Royce has been struggling to fix an issue on blades on the TEN variant, causing more and more passengers face disruptions due to checks and repair work.
“Rolls-Royce does not have any replacement engines available while maintenance work is undertaken and has advised Air New Zealand there’s significant wait for repair service,” said a statement by the airline.
Air New Zealand will suspend its twice-a-week seasonal Christchurch-Perth service – hitting 61 flights – and its second daily Auckland-Perth service from Dec. 10 until Jan 5, 2020.
“Going into the holiday season we’re acutely aware how important travel is to our customers, and our schedule changes are designed to keep cancellations to a minimum,” Air NZ’s Senior Manager Customer Care and Communications Doug Grant said in a statement.
Rolls-Royce’s cost to fix the issue jumped by another 800 million pounds ($1.02 billion), as the aerospace group promised to spend more on parts and replacement engines to reduce the time aircraft are grounded while turbine blades are replaced.
($1 = 0.7815 pounds)
(Reporting by Nikhil Kurian Nainan in Bengaluru; Editing by Peter Cooney and Tom Brown)
Peruvian Airlines has posted the following message on its website!
As a result of an embargo carried out by the Customs of Peru on all Peruvian accounts, due to the valuation difference in the temporary importation of 2 commercial aircraft since the Temporary Admission Law did not exist in the country, the coercive action occurred that resulted in the lack of liquidity that affected our operations.
This embargo that generated the paralysis of our flights for half a day, created a distrust with the travel agencies that significantly lowered their sales, affecting even more the cash flows of the company not allowing its operation, a situation from which we could not recover, So we are in the unfortunate situation of having to suspend all our flights until further notice.
Faced with this situation, we are making efforts with new investors in order to refloat the company in order to continue providing the important service that Peruvian represents for national aviation as it is the only Peruvian company that operates in the skies of Peru for more than 10 years.
We deeply regret the inconvenience that our passengers are causing and we reiterate our commitment to provide a prompt solution. For information, call 716 6000 or Av. Pardo 495 Miraflores.
