Tag: Agent

JAL and REGENT sign agreement to study Seaglider operations in Japan

October 8, 2023 / WIL BALDWIN

Tokyo, Japan – Japan Airlines Co., Ltd. (Tokyo Stock Exchange: 9201) and REGENT Craft Inc. (Headquarters: United States, CEO: Billy Thalheimer, hereinafter referred to as “REGENT”) have announced the signing of a comprehensive partnership agreement to establish a system for seaglider operations in Japan. The agreement follows a strategic investment in REGENT made earlier this year by JAL Innovation Fund, the CVC of JAL. Through this agreement, the two companies aim to implement next-generation mobility where people can move safely and comfortably with zero emissions.

The all-electric seagliders being developed by REGENT are wing-in-ground effect craft that fly several meters above the water on a cushion of air trapped between the wings and the water’s surface. Seagliders are attracting attention as a new form of sustainable mobility, further expanding the possibilities of new transportation methods that do not place a burden on the environment, as well as the development of new markets.

The new agreement signifies a commitment to deepen business development between the two companies. With the goal of establishing a system of seaglider operations in Japan, JAL aims to utilize its accumulated knowledge of safe operation while REGENT brings its technological expertise to the table. Together, the companies will collaborate to drive awareness and understanding of seagliders in the region, identify jurisdictions for seaglider operations by JAL and JAL Group operators, develop infrastructure for seaglider operations – including a planned demonstration flight in 2025 – and obtain certification for the safe operation of electric seagliders. In addition, JALUX Co., Ltd. (location: Minato-ku, Tokyo, CEO: Satoru Takahama) will act as a sales agent for the maritime craft.

South African Airways Deepens footprint in the USA and Canada

August 6, 2023 / WIL BALDWIN

Johannesburg, August 6, 2023 – South African Airways (SAA) is expanding its reach into North America through the appointment of a General Sales Agent (GSA) for the region. The appointed agent, Discover the World (DTW) will sell passenger space on behalf of South Africa’s national flag carrier.

This partnership is expected to see the airline grow revenue across North America by raising awareness with more trade and corporate partners.

SAA’s Chief Executive Officer, Prof. John Lamola said the move is part of the airline’s long-term growth strategy that is yielding fruit. Prof. Lamola says activating the partnership with DTW in North America is another strong sign that the airline is regaining its international stature.

Air New Zealand Updates International Schedule Through June

January 19, 2021 / WIL BALDWIN

Air New Zealand is extending its COVID-19 international schedule through to 30 June 2021 in response to ongoing travel restrictions and low passenger demand. The schedule aims to keep air links open for essential travel and cargo movement on key trade routes.

Air New Zealand’s General Manager Networks Scott Carr says the airline has been progressively updating its schedule over the past 12 months in response to the global pandemic.

“Our schedule is driven by a number of factors including airport takeoff and landing slots which generally operate on a ‘use it or lose it’ basis. This means if you don’t fly the majority of your schedule you may lose access to airports. We have been waiting to receive slot alleviation for the April to end of June period, which means our regular slot times are protected even if we can’t fly them all. As this is now progressing, we are now able to move ahead with adapting our schedule through to 30 June to better reflect the low demand environment we are currently operating in.”

“We understand these are very uncertain times and it can be tricky for people looking to get home with a lot of things needing to line up including flights, testing and managed isolation bookings. We feel a responsibility to ensure Kiwis can come home and are doing our best to make this happen as smoothly as possible. We strongly recommend customers check government border restrictions for the relevant countries and/or individual passport requirements before booking a ticket.”

The airline’s customer service team is supporting those affected by these changes. Customers booked via a travel agent, including a third-party website (e.g. Expedia, Booking.com) should speak with their agent. Air New Zealand’s dedicated COVID-19 information hub is being updated continuously and customers should check this first, before calling the airline’s contact centre.

The updated schedule from 28 March 2021 to 30 June 2021 is below. There is no change to trans-Tasman services at this stage. All services are subject to change in line with global travel and border restrictions.

Pacific services	Frequency
Auckland – Nadi	One return service per week
Auckland – Niue	One return service per week
Auckland – Rarotonga	Daily return service
Auckland – Samoa	One return service per week
Auckland – Tonga	One return service per week
Sydney – Norfolk Island	Three return services per week
Brisbane – Norfolk Island	Three return services per week

Long haul services	Frequency
Auckland – Los Angeles	Two return services per week
Auckland – Hong Kong	Two return services per week
Auckland – Shanghai	Two return services per week
Auckland – Tokyo	One return service per week
Auckland – Seoul	One return service per month

Emirates to Resume Flights to Stockholm on 1st of August

July 20, 2020 / WIL BALDWIN

Emirates will resume passenger services to Stockholm with weekly flights from 1 August, expanding its network in Europe to 22 cities, and connecting customers from Europe to the Middle East, Asia Pacific and Africa.

The restart of Stockholm flights means that all Emirates gateways in Scandinavia will have resumed services by August, with flights to Oslo resuming from 4 August and services to Copenhagen being in operation since June.

This will take the airline’s passenger network to 63 destinations in August, offering customers around the world more convenient connections to Dubai, and via Dubai.

Flights between Stockholm and Dubai will operate once a week on Saturdays. Emirates flight EK157 will depart Dubai at 08:40 and arrives in Stockholm at 13:10. The return flight EK 158 leaves Stockholm Arlanda Airport at 15:05 and arrives into Dubai International Airport at 23:20. All times are local.

The flights will be operated with the Emirates Boeing 777-300ER and can be booked on emirates.com or via travel agents.

Dubai is open: Customers from across Emirates’ network can now to travel to Dubai as the city has re-opened for business and leisure visitors with new air travel protocols that safeguard the health and safety of visitors and communities. For more information on entry requirements for international visitors to Dubai, visit: www.emirates.com/flytoDubai

Flexibility and assurance: With the gradual re-opening of borders over the summer, Emirates has revised its booking policies to offer customers more flexibility and confidence to plan their travel. Customers whose travel plans are disrupted by COVID-19 related flight or travel restrictions, can simply hold on to their ticket which will be valid for 24 months and rebook to fly at a later time; request travel vouchers to offset against future Emirates purchases, or request refunds via an online form on Emirates’ website or via their travel booking agent.

Health and safety first: Emirates has implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees on the ground and in the air, including the distribution of complimentary hygiene kits containing masks, gloves, hand sanitiser and antibacterial wipes to all customers. For more information on these measures and the services available on each flight, visit: www.emirates.com/yoursafety

Travel restrictions: Customers are reminded that travel restrictions remain in place, and travellers will only be accepted on flights if they comply with the eligibility and entry criteria requirements of their destination countries. Visit: www.emirates.com/travelrestrictions

Dubai residents can check the latest travel requirements at: www.emirates.com/returntoDubai

Emirates to Operate Limited Passenger Flights in May

May 4, 2020 / WIL BALDWIN

Emirates is set to operate limited passenger services to Frankfurt (02, 04, 06, 09, 11, 13 May), London Heathrow (03, 05, 07, 10, 12, 14 May), Manila (3, 6, 8, 10, 13, 15, 16 May), Sao Paulo (3 May), and Shanghai (2 May). The one-way special flights will facilitate travel for residents and visitors wishing to return home.

Those who wish to travel to Shanghai must contact the embassy or consulate of the People’s Republic of China in the UAE. For all other flights, passengers can book directly on emirates.com or via their travel agent.

Only citizens of the destination countries, and those who meet the entry requirements of the destination will be allowed to board. Customers will be required to follow all health and safety measures required by the UAE authorities and the country of destination.

Similar to other repatriation flights that Emirates has operated thus far, for health and safety reasons, the airline will offer a modified inflight service that reduces contact, and the risk of infection. Magazines and print reading material will not be available. Meals on-board will be served in hygienic prepacked meal boxes, offering customers sandwiches, beverages, snacks, and desserts. A selection of hot snacks will also be served on long-haul flights.

Emirates’ Lounge and Chauffeur Drive services will be temporarily unavailable during this period and in-flight Wi-Fi service is available for purchase only. On board Emirates’ flights, seats are pre-allocated where possible with vacant seats placed between individual passengers or family groups in observance of physical distancing protocols. More information is available on emirates.com.

Cabin baggage will not be accepted on these flights. Carry-on items allowed in the cabin will be limited to laptop, handbag, briefcase or baby items. All other items have to be checked in, and Emirates will add the cabin baggage allowance to customers’ check-in baggage allowance.

Passengers are required to apply social distancing guidelines during their journey and wear their own masks when at the airport and on board the aircraft. Travellers should arrive at Dubai International airport Terminal 3 for check-in, three hours before departure. Emirates’ check-in counters will only process passengers holding confirmed bookings to the above destinations.

All Emirates aircraft will go through enhanced cleaning and disinfection processes in Dubai, after each journey.

Amtrak Takes Active Measures to Maintain Safe Environment

March 24, 2020 / WIL BALDWIN

The safety of Amtrak’s customers and employees is our top priority. We continue to monitor the coronavirus situation closely and we are taking action based on guidance from public health experts; that includes restoring service to trains and routes once demand returns. In order to maintain a safe environment and address customer concerns and potential business impact, we are taking the following measures:

Before You Travel

If you are traveling with Amtrak:

Providing an essential transportation service: We are waiving change fees on all existing or new reservations made before April 30, 2020. Simply log in to your account or go to Modify Trip on Amtrak.com, or find your reservation from your account on the home screen in the Amtrak app. A fare difference may apply to your new itinerary. If you want to cancel your reservation with no fee, you must call 800-USA-RAIL and speak with an agent (not available via Amtrak.com or the app).
Take care of yourself and keep others safe: If you are feeling ill, please stay home until feeling better.

Maintaining a Safe Environment

To reduce risk, we are:

Enhancing cleaning protocols: We have increased the frequency of cleaning services on our trains and at our stations.
Increasing disinfectant supplies: We have increased the quantity of sanitizers and disinfectant wipes available for customers and employees on our trains and stations.
Reinforcing good hygiene practices: We are regularly sharing best practices with employees and customers on ways to protect against communicable diseases.

We continue to recommend that everyone follow CDC guidelines around social distancing. If you do need to travel with us, know that we are taking extra steps to keep our stations and trains clean, keep you safe, and remain an essential part of transportation in America. See what we are doing here.

Service Impacts

While Amtrak continues to operate, we have temporarily suspended the following services due to reduced demand. See details on service impacts here.

What You Can Do

To protect against all communicable diseases:

Wash your hands: Wash hands frequently with soap and water – and for 20 seconds. If you can’t wash your hands, use hand sanitizer.
Cover your mouth: When sneezing or coughing, use tissues and promptly dispose of them or cover your mouth with your sleeve or elbow.

While we are running reduced service across the country, it is still essential to exercise caution around railroad tracks and crossings. #SeeTracksThinkTrain

International Defense & Aerospace Group Welcomes MD 530F

July 10, 2019 / WIL BALDWIN

Authorized MDHI Sales Agent International Defense & Aerospace Group welcomes the first of up to 3 new, state-of-the-art MD 530F helicopters to be used for tactical and NVG flight training

MD Helicopters, Inc. (MDHI) is proud to announce the sale and delivery of a new MD 530F to International Defense & Aerospace Group, LLC (IDAG), a Pennsylvania-based authorized sales agent. The company’s first state-of-the-art MD 530F aircraft with a production all-glass cockpit, the custom-configured F-model will join an IDAG fleet of training aircraft operated by the Slovak Training Academy that also includes five (5) MD 500E-model helicopters. Its primary role will be to support the tactical and NVG flight training needs of military and paramilitary helicopter pilots from around the world.

“We are excited about the sale of this MD 530F, and the opportunity to have military and paramilitary pilots from around the world train in the MD 530F,” said Lynn Tilton, MD Helicopters, Inc. Chief Executive Officer. “MD Helicopters and International Defense & Aerospace Group are aligned in our commitment to delivering excellence in product quality, support and training, and in our belief that the MD 500E and MD 530F airframes offer the best performance in their class for training, law enforcement and military operations.”

An authorized MDHI Sales Agent for select Central and Eastern European opportunities since 2017, International Defense & Aerospace Group (IDAG) focuses on the sale and service of specialty rotorcraft solutions to military and paramilitary operators throughout Central and Eastern Europe. Global airborne law enforcement, military, and Special Forces operators worldwide also recognize IDAG for offering a comprehensive curriculum of transition and tactical flight training.

“We believe in the quality, proven performance and durability of MD Helicopters’ aircraft,” said Bob Caldwell, President and CEO of IDAG. “The MD 500-series helicopters are perfectly suited for training missions. They are incredibly robust, economical to operate, and have an unmatched safety record.”

IDAG also supports fleet operations and flight crew training for several regional national police agencies and operators.

Configuration

Powered by the Rolls-Royce 250-C30 650shp turbine engine, IDAG’s right-hand command MD 530F is the first type-certified 369FF aircraft to be produced with the company’s all-glass cockpit, and also features NVIS cockpit lighting, extended landed gear, and a 21-gallon Fargo auxiliary fuel tank.

“The MD 530F is one of our most versatile airframes,” Tilton concludes. “It is a proven performer with military and paramilitary operators worldwide, and delivers the overall performance, reliability and mission flexibility required by our growing global base of operators. We congratulate IDAG on this acquisition decision and look forward to the continued growth of their MD Helicopters fleet.”

VIDEO & IMAGE ASSETS: Click here to view a short video featuring this new, multi-mission, multi-role MD 530F. High-resolution images can be requested via MD Helicopters