Tag: amenity

Delta Air Lines to launch new service between Haneda to Honolulu, Hawaii

August 29, 2023 / WIL BALDWIN

Delta Air Lines (NYSE: DAL) will launch a nonstop daily service between Tokyo International Airport and Honolulu International Airport on Oct. 28, 2023. The Haneda-Honolulu nonstop service will begin Oct. 29, 2023. This is the first time Delta has offered a service between Haneda and Honolulu after all Tokyo operations were moved from Narita Airport to Haneda in March 2020, the start of which was delayed due to the pandemic.

Delta’s Haneda-Honolulu flight will operate on a Boeing 767-300ER, offering Delta One, Delta Premium Select, Delta Comfort+ and Main Cabin options.

Delta One customers can stretch out in a full flat-bed seat and enjoy premium amenities like artisan-made Someone Somewhere amenity kits, plush bedding made from recycled materials, additional beverage options before take-off, chef-curated meals and decadent desserts like a build-your-own ice cream sundae.

Meanwhile, customers flying in Delta Premium Select will have more space to relax in a wider seat with a deeper recline and an adjustable footrest and leg rest, along with an elevated dining experience, premium hand-crafted amenities and dedicated service touchpoints to further elevate their journey.

Customers in every cabin enjoy seat-back screens featuring hours of complimentary premium entertainment via Delta Studio, in-seat power, high-speed Wi-Fi available for purchase (to be for free by the end of 2024) and free mobile messaging. Delta partners with renowned Chef Norio Ueno to create the Japanese menu served in all cabins.

Eligible customers have access to the Delta Sky Club at both Haneda and Honolulu airports.

Delta schedule* for Haneda (HND) – Honolulu (HNL) flights:

Flight	Departs	Arrives	Operating Day	Aircraft
DL180	Haneda at 9:00 p.m.	Honolulu at 8:55 a.m. (same day)	Daily	B767-300ER
DL181	Honolulu at 2:00 p.m.	Haneda at 6:45 p.m. (next day)	Daily	B767-300ER

*The schedule is subject to change.

Wynn Las Vegas Announces June 4 Reopening Date

May 28, 2020 / WIL BALDWIN

Five-Star Resort Returns With Full Array of Luxury Amenities and Industry-Leading Health & Safety Plan

LAS VEGAS, May 27, 2020 /PRNewswire/ — Wynn Las Vegas (Nasdaq: WYNN) announced today a reopening date of Thursday, June 4, under phase two of the Nevada United: Roadmap to Recovery plan from Governor Steve Sisolak. As the largest five-star resort in the world, Wynn Las Vegas plans to offer guests a complete Las Vegas experience by opening every amenity and outlet available. Both hotel towers and the casino as well as all restaurants will reopen on June 4, followed by the resort’s newest restaurant, Elio, later in the month. Every effort has been made to present Wynn’s complete luxury experience and provide guests with the peace of mind needed to enjoy a fun and relaxing return.

In preparation, the Company has created a comprehensive new Health & Safety Plan that is now considered the gold standard in the hospitality industry.

“We are ready to provide our guests with a full Las Vegas experience with a collection of luxury amenities and unmatched service,” said Wynn Resorts CEO Matt Maddox. “At the same time, our extensive Health & Safety Plan, validated by the nation’s leading public health experts, will enable a safe environment for our guests. The entire Wynn team is looking forward to welcoming our guests back.”

Wynn will reopen withthe full Las Vegas experience guests expect and deserve, with everything conveniently and safely available under one roof, allowing for the perfect getaway. From lounging by pristine pools to lively late-night betting – and most everything in between – the very best of Wynn’s renowned glamour, excitement, and luxury will be available, including:

Both Wynn and Encore hotel towers
Two 24-hour casinos with a variety of table games and slots as well as the Race & Sports Book
The resort’s full portfolio of fine-dining restaurants, lounges, and casual eateries, several with outdoor seating on open verandas and patios
Expansive resort pools with private cabanas
Wynn’s 18-hole championship golf course
Nightly entertainment at the Lake of Dreams
Three retail esplanades
Full-service beauty salons, barber shop, spa treatments and fitness centers

In addition, several thoughtful new measures in social distancing, touchless technologies, and cleaning protocols have been incorporated throughout the resort in a clear and transparent effort to protect the well-being of all guests. Most notable among the enhancements are:

Non-invasive thermal temperature checks and face coverings provided at all entrances
Automatic hand sanitizer stations, UV Technology, and electrostatic sprayers will be utilized throughout the resort
Sealed guest rooms after meticulous sanitization by Wynn’s professional housekeeping staff
Amenity kits including sanitizing wipes, hand sanitizer, and face coverings in each guest room
Dedicated team of cleaning professionals sanitizing public guest areas 24 hours a day

Wynn employees are required to wear face coverings at all times, and most importantly, have all been tested for COVID-19 before returning to work.

The Wynn Resorts Health & Safety Plan was created in consultation with leading public health medical professionals from Georgetown and Johns Hopkins Universities in addition to recommendations from the U.S. Centers for Disease Control and Prevention (CDC), the Southern Nevada Health District (SNHD) and the Gaming Control Board (GCB). The full plan can be viewed on www.wynnlasvegas.com.

United Airlines Joins Forces with Star Wars: The Rise of Skywalker

October 26, 2019 / WIL BALDWIN

United to debut exciting Star Wars: The Rise of Skywalker- themed content, including new aircraft paint design, safety video and opportunities to experience the Star Wars saga

CHICAGO, Oct. 25, 2019 /PRNewswire/ — United Airlines today announced that the carrier has teamed up with Star Wars: The Rise of Skywalker – the epic conclusion of the Skywalker saga, to offer customers and employees alike exciting opportunities in the coming weeks to experience the Star Wars saga first-hand on the ground, in the air and throughout the airline’s galaxy.

Customers will begin flying the friendly galaxy in November when United officially unveils an all-new Star Wars-themed paint design on one of its Boeing 737-800 aircraft with a re-designed onboard experience to celebrate the movie. The airline will also offer Star Wars: The Rise of Skywalker-themed amenity kits and launch its latest inflight safety demonstration video featuring characters from the new film. In addition, the airline will provide once-in-a-lifetime opportunities for MileagePlus members – including access to attend the US premiere of Star Wars: The Rise of Skywalker – through MileagePlus Exclusives, the airline’s platform that lets MileagePlus members use miles to bid and buy exclusive items and experiences.

“United Airlines and the Star Wars franchise share a common goal: connect people and unite the world,” said Mark Krolick, United’s vice president of marketing. “We are thrilled to join forces and help promote the concluding chapter of the Skywalker story, while at the same time enlisting help from our new friends from the Star Wars universe to demonstrate the importance of safety for our customers and colleagues.”

Click the link for the full story! https://finance.yahoo.com/news/fly-friendly-galaxy-united-airlines-191000188.html

United Airlines new Star Wars: The Rise of Skywalker 737-800 aircraft will take flight in November

United Airlines to Present at Morgan Stanley 7th Annual Laguna Conference

September 8, 2019 / WIL BALDWIN

CHICAGO, Sept. 6, 2019 /PRNewswire/ — United Airlines will present at the Morgan Stanley 7^th Annual Laguna Conference on Thursday, Sept. 12. United Airlines’ President Scott Kirby will present at the conference beginning at 12:15 p.m. PT / 3:15 p.m. ET.

The live webcast will be available on the investor relations section of United’s website at ir.united.com. The company will archive the audio webcast on the website within 24 hours of the presentation, and the webcast will be available for a limited time.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s announcement, United recently announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to the next and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.

United Airlines Announces MileagePlus Miles Never Expire

August 28, 2019 / WIL BALDWIN

CHICAGO, Aug. 28, 2019 /PRNewswire/ — United Airlines announced that effective immediately, MileagePlus award miles never expire, giving members a lifetime to use miles on flights, experiences, hotels and more.

“We want to demonstrate to our members that we are committing to them for the long-haul and giving customers a lifetime to use miles is an exceptionally meaningful benefit,” said Luc Bondar, vice president of loyalty and president of MileagePlus at United. “Our MileagePlus program provides customers more ways to earn and use miles than any other U.S. airline. More customers used miles to book award trips in 2018 than in any year before, and we expect with today’s announcement that even more will use miles to travel the world in the years to come.”

United continues to enhance its award-winning MileagePlus program, making it more beneficial for customers. Highlights include:

Recently announced partnership with CLEAR that includes free or discounted CLEAR membership pricing for U.S.-based MileagePlus members.
Award travel to more destinations than any other U.S. airline with service to more than 1,300 destinations through United and Star Alliance partners, and ability to book award travel on United and all Star Alliance partners through the United mobile app.
Most low-priced economy award availability of any global U.S. airline.
Everyday opportunities to use miles starting as low as 1,000 miles for eGift cards when purchasing through MileagePlusX.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers’ best interests at the heart of its service. In addition to today’s announcement, United recently announced that customers on all domestic flights can now choose from three complimentary inflight snack items, announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to the next and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.

Amtrak Investing in the Auto Train Customer Experience

July 16, 2019 / WIL BALDWIN

Changes to debut by January 2020

WASHINGTON – Amtrak will introduce a series of enhancements on the Auto Train during the next six months. This train offers daily, non-stop service from Lorton, Va. (near Washington, D.C.), and Sanford, Fla. (near Orlando). Customers can skip I-95 and travel with their vehicles, including cars, vans, SUVs, motorcycles, and even small boats or jet-skis.

Customers in the Sleeping Car will notice enhancements such as upgraded towels and bed linens and other pleasantries in each room. The dining car will feature a new menu and the addition of complimentary wine to the dinner service. This complimentary dinner service will become an exclusive amenity to Sleeping Car customers beginning on Jan. 15, 2020.

Amtrak will also expand the availability of every Sleeping Car accommodation — Roomette, Bedroom, Family Bedroom and Accessible Bedroom — to meet the demand for this class of service.

Coach customers will continue to take advantage of low fares and can choose from new dining options with the debut of the Cross-Country Café. Beginning on Jan. 15, 2020, the new menu will offer more meals, snacks and beverages for sale. At that time, Coach class tickets will no longer include complimentary dinner service. Coach customers will receive a complimentary continental breakfast prior to arrival at the Amtrak stations in Lorton, Va., or Sanford, Fla.

For all customers, food trucks will be on-site in Lorton, Va., and Sanford, Fla., to offer a variety of dining options before their journey begins.

“These upgrades represent an investment in improving the travel experience on this one-of-a-kind train,” Amtrak President and CEO Richard Anderson said. “Our continued success depends on increasing customer satisfaction by upgrading sleeping accommodations, keeping Coach as an affordable option and providing more choice in food options in the station and onboard.”

By the start of 2020, customers can take advantage of additional offers to travel on the Auto Train:

Share Fares will be available for travel with up to three companions. The discount will be up to 70% for a group of four and apply to select departures
The Oversized Vehicles fare will be available for minivans, full-size pick-up trucks and SUVs with three or more rows. This option will allow customers to pack more into their vehicle.
Amtrak Guest Rewards Select Executive members will receive a complimentary priority offload coupon as part of their tier member benefits.

Southbound Auto Train heading over Neabsco Creek in Woodbridge, VA.

18 REASONS TO FLY WITH BRITISH AIRWAYS IN 2019

February 5, 2019 / WIL BALDWIN

British Airways’ new year’s resolution is to provide its customers with even more quality and choice in every cabin on every route – with a £6.5bn investment and 18 great reasons to look forward to flying with the airline in 2019.

Here are some of the reasons to fly with British Airways this year:

New routes. Customers can try out the airline’s new routes to Charleston y’all, with Pittsburgh, Osaka, Kos and Corsica, Ljubljana, Montpellier, among others. It’s the airline’s most extensive route network in more than a decade.
New aircraft. Customers can fly on one of the carrier’s 15 plush new aircraft being delivered this year – including four fabulous A350 aircraft.
A brand-new Club World seat, featuring on the new A350 aircraft, and two 777 aircraft by the end of the year.
WiFi. The best, live streaming WiFi on all short-haul flights and the vast majority of long-haul flights so customers can sit back and enjoy films and TV shows from their favourite streaming service.
A new look for First. New first-class dining, bedding and amenity kits from one of the UK’s best-loved designers.
An industry-leading makeover for World Traveller Plus. Look out for new bedding and new dining in this intimate and exclusive cabin.
New lounges for customers to relax and enjoy ahead of their flight, in San Francisco, Johannesburg, Geneva and JFK.
An extended partnership with premium dining supremo Do&Co, the airline’s new in-flight caterer from Heathrow and already providing meals in Club Europe.
A new ba.com homepage, making booking with British Airways even easier and more intuitive.
New partners for the British Airways Executive Club, offering even more ways to collect and spend Avios.
Digital bag tags. A UK airline first. Sync your personal baggage tag with the BA app, drop your luggage at the airport, and fly.
Self-service baggage drops at Heathrow T3 offering customers the same service as T5.
Facial recognition technology. More biometric technology at Heathrow, London City and Gatwick, New York JFK, Orlando, Los Angeles, Miami and many more. The system makes boarding faster and more convenient, helping British Airways depart flights on, or ahead of time.
New emissions-free, remote-controlled pushback vehicles for long-haul aircraft to continue to improve punctuality. Short-haul versions reduced pushback delays by more than 70 per cent.
New winter equipment – helping British Airways safely de-ice its fleet of almost 300 aircraft quicker than ever during the frosty winter months.
Hotel reservations. Investment in new technology will see rooms automatically booked for customers who miss their flights due to disruption.
Enhanced customer service. Almost 30,000 staff will receive the airline’s all-new customer service training. At T5 – more airport hosts than ever before are being re-trained to manage any customer issue, from re-booking to upgrades, lounge access, baggage and transfer queries and flight information.
And last but not least – look out for British Airways’ Centenary celebrations. It’s going to be 100 years’ old this year, and will be celebrating in style, sharing its heritage and looking at what to expect from flying in the future.

A British Airways 787 Dreamliner G-BBJA flying over Derby ‘s Rolls Royce sites.

Story and image from http://www.britishairways.com