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Tag: Australians

Fiji Airways wins APEX award for best entertainment & best seat comfort in South Pacific

November 10, 2023 – Fiji Airways is closing off the airline award season on a high with two prestigious accolades in the APEX Passenger Choice Awards for 2024.

The National Airline has been honoured with the coveted awards;

  • Best Entertainment in the South Pacific
  • Best Seat Comfort in the South Pacific

This is the first time that Fiji Airways’ inflight entertainment offerings have been recognised, while the airline has won Best Seat Comfort for the second year in a row.

The company has recently added award-winning blockbuster titles from Disney and HBO to its inflight entertainment content providing more than 840 hours of content, offering guests the most comprehensive and immersive experience in the South Pacific region.

In addition, Fiji Airways has also introduced wellness content such as meditation and breath work to help guests arrive at their destination relaxed and rejuvenated.

Moreover, the airline also offers complimentary full flight Wi-Fi browsing in Business Class, 15 minutes complimentary text Wi-Fi in Economy Class, and more attractive Wi-Fi purchase plans on their A350 and 737 MAX fleet. Which means that passengers flying between the United States and Australia/New Zealand via Nadi, will have the most comprehensive Inflight Entertainment and Connectivity experience offered by any airline flying the region.

The company attributes its recognition for Best Seat Comfort in the South Pacific for two years running to the fact that it has one of the youngest and most modern fleet in the world.

The four flagship Airbus A350’s, which service medium and long haul flights, feature Collins Aerospace Super Diamond full lie-flat seats, offering extra comfort with generous bedding and amenities for Business Class guests.  A turn down service which includes a mattress, duvet, blanket and pillow is a favourite for guests on long haul flights.

The airline remains focused on inspiring and motivating travellers by offering unparalleled service, ensuring passenger satisfaction, and creating unforgettable moments.

Lockheed Martin wins $765M deal for missile shield over Australia

Canberra, Australia, August 29, 2023 – Lockheed Martin (NYSE: LMT) welcomed today’s announcement by the Department of Defense on being selected as the strategic partner to steward AIR6500 Phase 1 (AIR6500-1).

AIR6500-1 will provide the Australian Defence Force (ADF) with a Joint Air Battle Management System (JABMS) that will form the ground-breaking architecture at the core of the ADF’s future Integrated Air and Missile Defence (IAMD) capability. This first-of-its-kind system will provide greater situational awareness and defence against increasingly advanced air and missile threats, as well as give the ADF increased levels of interoperability with the United States and allied partners.

Since 2015, Lockheed Martin Australia has been highly dedicated to supporting ADF’s vision to transform into a fully integrated and IAMD capable force through AIR6500-1.

Lockheed Martin Australia has advanced a sovereign AIR6500-1 system solution that has been built from the ground up in Australia by Australians to safeguard Australia’s national security. To-date, Lockheed Martin Australia has:

  • Validated more than 130 Australian small to medium enterprises as potential partners.
  • Awarded contracts to more than 10 leading-edge companies such as Leidos Australia, Consunet, Consilium, C4I, Silentium, Penten, Lucid Consulting Engineering, and engaged with prime contractors, Raytheon and Boeing, during the risk reduction phase to develop an agile, integrated AIR6500 solution.
  • Committed AUD$74M to establish the nation’s future IAMD ecosystem to accelerate collaboration between academia, industry, Defence, and allied partners on IAMD capabilities. The IAMD ecosystem is expected to create more than 400 direct and 1,000 indirect local jobs.
  • Invested over AUD$100M into AIR6500.
  • Grown its sovereign workforce to over 200 Australian staff now dedicated to AIR6500.
  • Invested over AUD$10M to upgrade its Endeavour Centre to engage, explore, test, design and problem solve together with the ADF and industry through innovation, war gaming, exercises and more.

QANTAS Announces Another New Queensland Route to the Whitsundays

Queenslanders will have more travel options to the world-famous Whitsundays with QantasLink launching direct flights from Brisbane to the Whitsunday Coast (Proserpine) for the first time in seven years.

From 17 September 2021, QantasLink will operate up to seven weekly return flights between Proserpine and Brisbane with its 74-seat Q400 turboprop aircraft, adding more than 1000 seats on the route each week.

It follows the new routes QantasLink commenced from Brisbane to Albury and Cooma earlier this week. Between Qantas, QantasLink and Jetstar, the Group has now launched more than 45 new routes since international borders closed, around half of which are into Queensland.

QantasLink CEO John Gissing said the new route would create stronger connections to the popular tourism destination.

Special fares on the new route are available from $109 one-way at qantas.com or through Travel Agents, until 10 July 2021, unless sold out prior.

The new Brisbane-Proserpine service will complement Jetstar flights to the Whitsunday Coast from Melbourne, Sydney and Brisbane.

Qantas has recently extended its Fly Flexible policy, offering customers who book flights before 30 September 2021 with unlimited ‘fee free’ date changes when travelling before 28 February 2022. (A fare difference may apply).

Qantas Adds New Routes to North Coast for Holidays by the Sea

  • Three new routes to Coffs Harbour and Byron Bay (Ballina)
  • Additional seats to Coffs Harbour from Sydney for April school holidays
  • Sale fares on new routes from $129 one-way

Qantas has today announced it will add three new routes and extra seats to the New South Wales north coast to support growing demand for holidays in Australia. From 1 April 2021, Qantas will launch three new routes to both Coffs Harbour and Byron Bay (Ballina).

  • Melbourne to Coffs Harbour – flights will operate daily with Qantas’ Boeing 717 aircraft, adding more than 1,750 seats on the route each week.
  • Brisbane to Coffs Harbour – flights will operate four days per week with the turboprop Q400 aircraft, adding around 600 seats on the route each week.
  • Canberra to Byron Bay – Qantas’ first ever direct service connecting the two destinations, offering two flights per week with the turboprop Q400 aircraft. Flights will initially operate in April and Qantas will look to continue the service from July in line with demand.

More seats will also be added between Sydney and Coffs Harbour with the introduction of Qantas’ larger two-class B717 aircraft during the April school holidays, operating alongside the Q400 which also operate on the route. This will see Qantas offer around 500 extra seats on the route each week (a total of 4,300 seats), and the option to travel in Business.

QantasLink CEO John Gissing said these new routes would provide Australians with more options to plan their next holiday in their own backyard.

“The beautiful coastal hubs of Byron Bay and Coffs Harbour continue to be incredibly popular with travellers, so it makes sense to provide direct connections from other capital cities to make them even more accessible.

“Travellers from Canberra can spend more time on the beach and less time on their journey with our direct service to Byron Bay.

“We’ll be promoting these new flights to millions of our frequent flyers across the country and think they’ll enjoy the benefits of our premium service, including complimentary food and drinks, baggage and lounge access before they fly out.

Qantas is offering special fares for flights on the new routes from $129 one-way for periods of travel between April and October, available at qantas.com or through Travel Agents, until 11:59pm 21 February 2021, unless sold out prior.

Qantas currently operates up to 20 return flights per week between Sydney and Ballina Byron Bay and 28 weekly return flights between Sydney and Coffs Harbour.

The announcement follows a suite of customer initiatives unveiled last week, including a boost to flexibility allowing unlimited flight changes until at least January 2022.

In the wake of the COVID-19 pandemic, Qantas has introduced a number of initiatives improve safety and peace-of-mind when travelling domestically through its Fly Well program, including masks on board, hand sanitising stations and enhanced aircraft cleaning.

All Aboard! Book Premium Rail Travel with Qantas Points

Qantas Frequent Flyers can now earn and use points on premium train trips around Australia including The Ghan, Indian Pacific and the Great Southern – marking the first time Classic Reward Seats have been offered on the ground.

From today, members can use points to book Classic Rail Reward seats or earn 1 point per $1 spent on Journey Beyond Rail Expeditions journeys.

Journey Beyond offers extended overnight rail holidays that traverse some of Australia’s most picturesque and iconic landscapes such as the Red Centre, Blue Mountains and east coast. The all-inclusive high-end expeditions include bespoke menus inspired by the places the trains travel through and the opportunity for guests to explore beyond the tracks with immersive Off Train Excursions before returning to their onboard accommodation and world-class hospitality.

Qantas Loyalty CEO, Olivia Wirth said at a time when Australians are planning domestic holidays more than ever the partnership with Journey Beyond Rail Expeditions provides even more choice for frequent flyers to use their Qantas Points.

“Ninety per cent of our members want to use their points for travel so the ability to explore the country by rail is an exciting alternative for frequent flyers and a real drawcard for our program,” Ms Wirth said.

“Whether members are redeeming points on flights, hotel bookings, holiday packages or now rail travel, we’re always evolving and innovating to meet the needs of our 13 million members and help bring them closer to their next dream trip.”

Journey Beyond Chief Executive Officer, Chris Tallent said the announcement reflected a coming together of two great Australian brands.

“We’re thrilled to partner with Qantas Frequent Flyer and provide people who love to travel with greater value when they choose a premium rail holiday experience,” Mr Tallent said.

“Like Qantas, Journey Beyond is in the business of taking people to incredible places across the country and curating unique experiences that forge lasting memories.

“As the first travel partner to offer Classic Reward Seats outside of flights, with the launch of our ‘Classic Rail’ Rewards, we look forward to growing our partnership with Qantas and sharing the joy of travel with our guests.”

Bookings are now available for rail travel next year with the Great Southern’s second season being extended by two weeks into February and the once-a-week Ghan service becoming a twice-weekly service from May to August. Work is currently underway to see the Indian Pacific return with its weekly journeys from mid-February.

Qantas Frequent Flyers can earn 1 Qantas Point per $1 spent on all Journey Beyond Rail Expeditions or use points to book twin and single Gold Cabins on The GhanIndian Pacific and Great Southern starting from 100,000 Qantas Points.

More information and bookings are available here.

Qantas to Give Final 747 Jumbo Jet a Farewell Fit for a Queen

Qantas has announced a program of events to farewell its last remaining Boeing 747 and provide Australians the opportunity to say goodbye to the much loved “Queen of the Skies” ahead of its retirement from the national carrier’s fleet.

The airline will operate three one-hour “farewell jumbo joy flights” departing from Sydney, Canberra and Brisbane, in response to requests from employees and customers for one final chance to fly on the aircraft.

Qantas 747 Fleet Captain Owen Weaver said the 747 has a special place in the hearts of many Australians.

“The 747 has been a magnificent aircraft and it’s fitting that we celebrate the end of five decades of history-making moments for the national carrier and aviation in Australia,” Captain Weaver said.

“Since the first 747 joined the Qantas fleet in 1971, these aircraft have operated numerous rescue flights to bring Australians home during times of crisis and provided a safe passage for many travellers taking their first international flight to or from Australia.

“These three flights will offer the final opportunity to fly on the Qantas 747 before it leaves, with some of our frequent flyers and aviation enthusiasts as fond of the aircraft as we are, having spent thousands of hours onboard over the years.

“There is an enormous amount of nostalgia and affection associated with our 747 and for those who miss out on a seat on the flight, they will at least be able to catch a glimpse of the aircraft as it takes to Australian skies for the last time.”

The flights will go on sale at midday on Wednesday 8 July on Qantas.com and will operate on Monday 13 July (Sydney), Wednesday 15 July (Brisbane) and Friday 17 July (Canberra). Economy fares cost $400 and a small number of Business Class tickets will be available for $747 with additional extras included.

Seats will be limited to maximise passenger comfort (in line with other previously operated joy flights).

The flights will be operated on a cost-recovery basis and profits will be donated to the HARS Aviation Museum at Albion Park (Wollongong) and the Qantas Founders Museum in Longreach to support their efforts to preserve and promote the 747 legacy for future generations. Both museums have a Qantas 747 on public display.

The final 747-400 in the fleet will depart Sydney at approximately 2pm on 22 July 2020 as flight QF7474.

Prior to its final departure on the 22nd July, Qantas will host a hangar farewell event for employees.

Note: The farewell jumbo jet joy flights will operate with Fly Well protocols in place.

Air New Zealand Thanks Customers for Being Named #1 on Both Sides of the Tasman

  • Australians and Kiwis have chosen Air New Zealand as their most trusted, respected and admired company – and the airline has a message of thanks as it faces a tough road ahead.

Quiet skies haven’t stopped Aussies sharing their love for the Kiwi airline, making it four consecutive years Air New Zealand has topped The RepTrak Company’s annual reputation ranking in Australia. Air New Zealand has also claimed the top position at home, pipping Toyota New Zealand, The Warehouse, and KiwiBank in RepTrak’s New Zealand ranking.

In ranking first in both Australia and New Zealand, Air New Zealand has continued to outperform on reputation pillars such as innovation, citizenship, products and performance.

Air New Zealand Chief Marketing and Customer Officer Mike Tod says the news is heartening as the airline faces the most disruptive period in its 80-year history.

“This award belongs to our hardworking people, who despite deep uncertainty about the future, continue to represent our nation and airline with pride, serving our customers with outstanding dedication.

“Our Aussie connection began 80 years ago, when we took our first flight to Sydney’s Rose Bay on 30 April 1940. Australia is Air New Zealand’s largest international market and before COVID-19, at peak times we operated around 375 flights a week across the Tasman.

“While we’re down to a handful of international services and a fraction of our domestic flying for essential travel and cargo, we’ve been overwhelmed by messages of support and care from customers. Thank you Australia, and New Zealand, for continuing to put your faith in us. Our Air New Zealand family can’t wait to welcome you on board again, when we can.”                                         

Chief Executive Officer for The RepTrak Company Kylie Wright-Ford says the high esteem in which Australians and New Zealanders hold Air New Zealand will stand the airline in good stead as it continues to navigate the ongoing COVID-19 disruption.

“In times of crisis and uncertainty, having a consistently excellent reputation – as Air New Zealand does – is invaluable. Based on more than 20 years of providing data and actionable insights to companies globally we know people will continue to support companies that have stronger reputations.”

Further commentary on the RepTrak Australia and New Zealand rankings is available here.

Email: media@airnz.co.nz