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Southwest Airlines named Best Airline For Families in Money magazine’s list of 2023 travel awards

Dallas, Texas, September 15, 2023 – Southwest Airlines Co. (NYSE: LUV) was named Best Airline for Families on MONEY magazine’s 2023 Travel Awards list. MONEY recognized Southwest Airlines for its Family Boarding process, two free checked bags,1 no change2 or cancellation3 fees, and creating a flexible travel experience at a low cost. Southwest Customers also enjoy family-friendly content for free on the Inflight Entertainment Portal.4

“Families on the go turn to Southwest for more than our low fares and flexible policies,” said Jonathan Clarkson, Vice President of Marketing at Southwest Airlines. “We know families traveling together are looking for a comfortable and smooth travel experience, and our People take great pride in delivering their legendary Hospitality every step of the way.”

MONEY’s Best Airlines List assessed 10 major U.S. based carriers utilizing various criteria from multiple data resources to evaluate customer satisfaction with an airline’s network size, rewards programs, and policies.

For more information on Southwest’s flexible policies, visit Southwest.com.

1. First and second checked bags; weight and size limits apply.
2. If a Customer needs to change an upcoming flight itinerary, they’ll only pay the cost in fare difference.
3. Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited flight credits.
4. Where available. Available only on WiFi-enabled aircraft. Limited-time offer.

 

 

 

 

 

 

JSX restarts Cabo to LAX service & boosts Dallas flights

JSX, the semi-private air carrier, has announced that it would restart service between Cabo San Lucas (CSL) and Los Angeles (LAX) and increase service between Cabo and Dallas (DAL).

Here’s what you need to know.

Route Details

JSX says it will restart flights between Los Angeles and Cabo San Lucas beginning on October 19, 2023, and will offer 5 flights per week on Sundays, Mondays, Thursdays, Fridays, and Saturdays.

The carrier will also increase its Dallas-Cabo schedule to 2 flights per day on Sundays, Mondays, Thursdays, Fridays, and Saturdays.

All tickets include 2 checked bags, onboard cocktails, and ample legroom to stretch out.

JSX at BUR

To celebrate, JSX is offering promotional fares on the routes. Here’s a look:

  • Los Angeles (LAX)-Cabo San Lucas (CSL): Starting at $599 one-way
  • Dallas (DAL)-Cabo San Lucas (CSL): Starting at $519 one-way

If you aren’t familiar, JSX offers a “semi-private” model where you can arrive at the airport and hop onto a flight just a few minutes before departure. Unlike major carriers, JSX utilizes much smaller private terminals and airport hangars, which cuts out traditional pain points of commercial aviation, such as crowds and long lines at security screening.

Virgin Australia wheels out country’s first airline baggage tracking tool

Virgin Australia will launch the country’s first-ever airline baggage tracking tool across more than two thirds of its domestic network tomorrow, allowing guests to know where their bag is at every step of the journey.

With digital tracking now part of everyday life, Virgin Australia’s new seamless travel experience is the latest instalment of the airline’s broader transformation program.

The tool, which has been two years in the making, comes as lost baggage remains a pain point for travellers across the globe. Despite this, Virgin Australia far outperforms the industry average for mishandled baggage, with a mishandled baggage rate of around 1.5 per 1,000 guests – five times better than the last recorded industry average.

The first-to-market technology is set to free guests from the fear of losing their bags next time they fly, with Virgin Australia anticipating a rise in guests checking in baggage as a result of the new tracking tool.

Initially piloted in May 2023, the tracking tool will be available on most domestic routes between major airports, including Sydney-Melbourne, Brisbane-Sydney, Melbourne-Gold Coast, Melbourne-Hobart, Adelaide-Melbourne, Sydney-Sunshine Coast, and more (refer Notes to Editor). The airline’s remaining domestic network, including select services departing Perth, are expected to feature the tracking tool soon.

Virgin Australia Restarts International Flights

Thursday 16 December 2021 – Virgin Australia has restarted international flights, today operating the first of the airline’s daily Fiji services since being relaunched 12 months ago. The inaugural flight, departing Sydney International Airport, was sent off in spectacular style, with Virgin Australia CEO, Jayne Hrdlicka marking the occasion with a departure gate launch party to remember.

Passengers were treated to branded coconuts, free beach tote bags by Australian resort-wear brand Double Rainbouu, tropical Boost juices, and a performance by Fijian-Australian and 2022 Eurovision contestant, Paulini Curuenavuli, who sang a rendition of Madonna’s ‘Like A Virgin’ before a traditional Fijian song.

For the final departing gift, CEO Jayne Hrdlicka announced that all passengers would each receive a free Economy return flight anywhere on the Virgin Australia domestic network, as a thank you for their support and loyalty.

o celebrate the return of Virgin Australia international flights, Virgin Australia has dropped a 48-hour snap Fiji sale with return Economy fares available from as low as $369* between Melbourne and Fiji. Sale fares are now available to book at virginaustralia.com until midnight this Friday 17 December 2021, or until sold out.

Southwest Airlines Announces Myrtle Beach, Eugene, and Bellingham 2021 Service Plans

Southwest Airlines Company (NYSE: LUV) today announced an intention to bring the flexibility and value of Southwest Airlines® to three more new airports in 2021. Southwest Airlines Chairman and CEO Gary Kelly today is sharing the following message with the Employees of Southwest:

I’m pleased to share with you all that today we’re announcing our intention to serve three more destinations and continue our focus on putting our aircraft to work to pursue more Customers and much-needed revenue.

And the destinations are (drum roll!) Myrtle Beach, South Carolina; Eugene, Oregon; and Bellingham, Washington—three very different and appealing locations to both serve our existing Customers and places where we feel Southwest can make a real difference for local travelers.

We’re looking to start Myrtle Beach service in time for summer vacations and we expect our arrival to appeal to travelers who currently drive to this very popular coastal area in the Southeast. ‘Golf bags fly free’* should be very popular for Myrtle Beach service!

Eugene is about two hours south of Portland, and it’s ripe for the Southwest Effect, our Hospitality, and our flexible policies, with no hidden fees, and low fares.

Southwest service in Bellingham positions us just south of metro Vancouver, British Columbia. Following the reopening of the Canadian border, we expect a return of the value-minded travelers who already drive to this alternative airport to escape high fares and taxes—and that’s very, very typical for Southwest destinations. Southwest provides a great value for them.

Service to both Eugene and Bellingham is something we’ve anticipated in the second half of the year. 

That makes 17 new airports that either we have opened or announced since the pandemic began. And for those that have commenced service, they’re performing very well. In fact, we just shared with the airports serving Steamboat Springs and Telluride that we’re extending our service beyond the winter season to continue serving both through the summer of 2021. 

Colorado Springs, Savannah, and our Long Beach service to Hawaii all start-up this coming Thursday.

That’s a lot of work, a lot of new destinations, and a lot of options for our Customers and so I want to thank all of the Teams that have a hand in continuing to grow the Heart of Southwest while better positioning us to capture more Customers as the travel demand rebounds.

*Golf bags fly free as one of two checked pieces of baggage offered to every Southwest Customer (weight and size limitations apply)

Southwest Airlines Announces Three-Day $39 WOW Sale

DALLAS, Aug. 25, 2020 /PRNewswire/ — Southwest Airlines Co. (NYSE: LUV) launched a three-day WOW Sale today through Aug. 27, 2020, 11:59 p.m. Central Daylight Time, with fares starting as low as $39 one-way. As Customers put their Hearts back into traveling, Southwest is offering low fares across the United States. Fall and winter travel is only a click away!

“As Customers begin to feel inspired to travel again, we want them to know that Southwest Airlines has their well-being and comfort in mind supported by the Southwest Promise, legendary Hospitality, and our exceptional People,” said Bill Tierney, Southwest Vice President of Marketing. “With fares as low as $39 one-way, bags that fly free, and no changes fees, Customers can easily get away to their next adventure.”

Seats, days, and markets are limited. Blackout dates and advance purchase requirements apply. See full fare rules and terms and conditions at Southwest.com. Examples of one-way low fares include:

– As low as $39 one-way nonstop between Kansas City and Minneapolis/Saint Paul

– As low as $39 one-way nonstop between Las Vegas and Oakland 

– As low as $39 one-way nonstop between Houston (HOU) and Tulsa 

– As low as $39 one-way nonstop between Chicago (MDW) and Detroit 

– As low as $39 one-way nonstop between Nashville and Raleigh/Durham 

– As low as $39 one-way nonstop between New Orleans and San Antonio 

– As low as $109 one-way nonstop between HOU (HOU) and Cancun 

– As low as $136 one-way nonstop between Lubbock and Cancun 

– As low as $139 one-way nonstop between Baltimore/Washington and Punta Cana

SOUTHWEST AIRLINES SALE FARE RULES
Book by Aug. 27, 2020 11:59 p.m. Central Daylight Time. 14-day advance purchase required. Nonrefundable. Seats, travel days, and markets limited. Blackout dates apply.

Click the link below for the full details and conditions!

https://finance.yahoo.com/news/southwest-airlines-announces-three-day-132800321.html

Southwest Airlines Announces Service to Steamboat Springs

Southwest Airlines Co. (NYSE: LUV) today announced an intention to serve Steamboat Springs, Colo. through Yampa Valley Regional Airport (HDN). The carrier anticipates beginning seasonal service by the end of 2020 with daily flights, initially served nonstop from Denver. 

“Whether you’re a skier, snowboarder, or just enjoy a winter wonderland, Steamboat Springs has something for everyone, and now you’ll be able to reach the region on Southwest with a short, easy flight from Denver,” said Adam Decaire, Southwest’s Vice President of Network Planning. “We’re looking forward to bringing our world famous Hospitality paired with Customer-friendly policies like skis and snowboards fly free* closer to the slopes of the Rocky Mountains later this year.” 

“We are thrilled about Southwest Airlines’ intent to serve Steamboat into HDN starting winter 2020/2021,” said Rob Perlman, President and Chief Operating Officer of Steamboat Ski & Resort Corporation. “What an ideal partner to bring more skiers and riders to experience Steamboat’s famous Champagne Powder® snow. Southwest’s world renowned hospitality is perfectly aligned with Steamboat’s genuine western hospitality, and we’re excited to welcome their loyal Customers to our magical mountain destination.”

Southwest intends to release additional information about its initial schedule and fares in the coming months. 

For more information about Southwest or to book any of the carrier’s more than 4,000 daily flights, visit Southwest.com

*Southwest Airlines allows for up to two free checked bags (size and weight limits apply). Ski and snowboard equipment, which includes one pair of skis or one snowboard, one set of poles, and one pair of ski/snowboard boots encased in a container(s) acceptable to Southwest, counts as one checked bag even if tagged separately.

United Airlines, Chase and Visa Announce Multi-Year Extension of United MileagePlus Credit Card Program

United Airlines, Chase Card Services and Visa today announced a multi-year extension of the United MileagePlus credit card program. The extension continues the more than 30-year relationship between the number one card issuer in the U.S., the U.S. airline with service to the most U.S. cities and most countries around the world and the world’s leader in digital payments.

The agreement, which extends into 2029, builds on one of the industry’s strongest co-brand card portfolios with seven consecutive quarters of double-digit year-over-year growth and a long history of providing cardmembers with extra benefits that reward people traveling United’s expansive global route network. 

“United Airlines, Chase and Visa have a longstanding partnership that delivers top benefits to customers to help them get the most out of their travel, while returning robust value to our respective businesses,” said Luc Bondar, United’s vice president of Loyalty. “This extension strengthens ties with our partners at Chase and Visa and is expected to drive growth across our industry-leading credit card portfolio, enhance our cardholders travel experience and provide more opportunities to easily earn and redeem miles to travel United’s industry leading route network.”

“We’re pleased to extend our decades-long relationship with United and Visa in order to deliver even more value to our joint cardmembers,” said Ed Olebe, president of Chase Co-Brand Cards. “The program has deep cardmember loyalty and fantastic momentum, with exciting new offerings and experiences for our customers to look forward to in 2020 and beyond.”

The extended agreement will build on one of the world’s strongest co-brand card portfolios, with premium customers in premium markets. The portfolio of cards includes the new United Business Card, United Explorer Card, United Club Card, United Club Business Card and United TravelBank Card. Customers traveling with eligible MileagePlus credit cards have access to benefits that make traveling United’s leading route network better than ever including perks such as free checked bags, priority boarding and increased mileage earn on every day spending. 

“Visa is proud to extend our partnership with United and Chase to bring best-in-class card benefits and travel experiences to cardholders,” said Kirk Stuart, senior vice president, head of North America Merchant at Visa. “We look forward to building on the program’s success to deliver more value, enhance cardholder engagement and create rewarding payment experiences.”

Earlier this year, United and Chase launched a new Business card and celebrated with the highest ever bonuses for all United co-brand cards for the first time ever. In 2018, United and Chase launched the award-winning United Explorer card, with even more best-in-class benefits including an up to $100 Global Entry or TSA Pre-Check statement credit and 2X earn on hotel stays and restaurant purchases. 

United also continues to invest in making MileagePlus the top loyalty program for its members. Last year the airline announced that MileagePlus miles never expire and announced a partnership with CLEAR to offer free and discounted memberships to MileagePlus members. United also introduced PlusPoints, a new industry-leading upgrade benefit for Premier members.

United Airlines Her Art Here California Livery – Side View

FAA Investigates Southwest over baggage weight discrepancies

(Reuters) – The U.S. Federal Aviation Administration is investigating Southwest Airlines Co for widespread failure to accurately track the combined weight of checked bags loaded onto its jets, the Wall Street Journal reported on Monday.

The U.S. aviation safety agency’s year-long civil probe found systemic and significant mistakes with employee calculations and luggage-loading practices, resulting in potential discrepancies when pilots compute takeoff weights, the Journal reported, citing government officials and internal agency documents

The FAA has not decided whether to impose fines or any other punishment, the report cited people familiar with the investigation as saying.

The inaccuracies ranged from a few dozen pounds to more than 1,000 pounds (450 kg) in excess of what the paperwork indicated, sparking disputes between the company and some agency inspectors about potential safety consequences, the report said.

A company spokeswoman said there was an open Letter of Investigation (LOI), which is a common mechanism for the FAA to document and share safety interests or concerns with an airline.

The airline has not been issued fines and faces no enforcement action regarding its weight and balance program, Southwest spokeswoman Brandy King said.

“In this case, the LOI addresses an issue that Southwest voluntarily reported to the FAA last year and since that time, Southwest has implemented controls to address weight and balance program concerns, and shared those measures with the FAA,” King said.

The FAA said in a statement it initiated a probe against Southwest in 2018 regarding weight and balance performance data.

“Since that time, the FAA has directed the development of a comprehensive solution to the methods and processes used by Southwest Airlines to determine this performance data,” it said in the statement. “The FAA will not close its investigation until it is satisfied that Southwest’s corrective actions are consistent and sustained.”

(Reporting by Rama Venkat in Bengaluru; Editing by Bernadette Baum and Peter Cooney)