Tag: boarding (Page 1 of 2)

SBB connects Geneva Airport to the Swiss Air Rail route network

October 24, 2023 / WIL BALDWIN

Swiss International Air Lines AG, the flag carrier of Switzerland and a subsidiary of the Lufthansa Group (Xetra: LHAG), and SBB is expanding the Air Rail route network and adding Geneva Airport. Swiss passengers traveling via Lausanne, Freiburg or Bern train stations now have the choice between connecting to Zurich Airport or Geneva Airport. You can now book and use the new connection to or from Geneva Airport. For example, you can travel directly and comfortably from New York via Geneva to Lausanne, Freiburg or Bern. In addition, both companies are taking another important step in the technical integration of their system landscapes and will in the future provide Swiss Tickets with an SBB QR code. The aim is to improve boarding pass control and customer service. Since establishing their strategic partnership in October 2019, Swiss International Air Lines (Swiss) and the Swiss Federal Railways SBB have been continuously working to expand their joint service and product portfolio.

Travel comfortably with Swiss Air Rail

With this further step in the expansion of the intermodal offering, the Swiss Air Rail network now includes two airport stations and a total of 11 destinations. These include Geneva (main station), Freiburg, Bern, Interlaken, Lausanne, Lucerne, Lugano, Bellinzona and Basel in Switzerland as well as Munich in Germany and Bregenz in Austria. As with all Swiss Air Rail destinations, customers also benefit from the option of booking the entire trip in one step for connections to/from Geneva Airport. The train ticket is included in the Swiss flight price and can be booked online and at any travel agency. Passengers only need to check in once and receive all boarding passes directly from Swiss.

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Swiss and SBB connect Geneva Airport

Southwest Airlines adds several enhancements to Rapid Rewards program for 2024

October 16, 2023 / WIL BALDWIN

Dallas, Texas – Southwest Airlines Company (NYSE: LUV) today announced five enhancements to the award-winning Rapid Rewards®1 program. The enhancements reward the airline’s loyal Members by making it easier for Customers to earn tier status; awarding A-List Preferred Members with up to two complimentary premium drinks; and allowing Customers to pay for Southwest® flights using a combination of cash and Rapid Rewards® points.

Earn A-List Status Faster: Starting Jan. 1, 2024, Southwest Rapid Rewards™ Members only need to fly 20 one-way qualifying flights² (previously 25) or earn 35,000 tier qualifying points³ to reach A-List status.
Earn A-List Preferred Status Faster: Starting Jan. 1, 2024, Rapid Rewards Members only need to fly 40 one-way qualifying flights² (previously 50) or earn 70,000 tier qualifying points³ to earn A-List Preferred status.
Earn Tier Qualifying Points Faster with Southwest Rapid Rewards™ Credit Cards from Chase: Starting Jan. 1, 2024, Rapid Rewards Credit Cardmembers will receive 1,500 tier qualifying points for every $5,000 spent⁴ (previously $10,000) on purchases using their Rapid Rewards Premier, Premier Business, Priority, or Performance Business Credit Cards from Chase.
New Perk Alert—Complimentary Premium Drinks for A-List Preferred Status: Starting Nov. 6, 2023, A-List Preferred Members can receive up to two complimentary premium drinks per flight, added directly to their mobile boarding passes.⁵
Redeem with Cash + Points: Starting in spring of 2024, Rapid Rewards Members will have the option to pay for their flight with a combination of cash and points, starting with as few as 1,000 points.⁶

Southwest Airlines named Best Airline For Families in Money magazine’s list of 2023 travel awards

September 16, 2023 / WIL BALDWIN

Dallas, Texas, September 15, 2023 – Southwest Airlines Co. (NYSE: LUV) was named Best Airline for Families on MONEY magazine’s 2023 Travel Awards list. MONEY recognized Southwest Airlines for its Family Boarding process, two free checked bags,¹no change²or cancellation³ fees, and creating a flexible travel experience at a low cost. Southwest Customers also enjoy family-friendly content for free on the Inflight Entertainment Portal.⁴

“Families on the go turn to Southwest for more than our low fares and flexible policies,” said Jonathan Clarkson, Vice President of Marketing at Southwest Airlines. “We know families traveling together are looking for a comfortable and smooth travel experience, and our People take great pride in delivering their legendary Hospitality every step of the way.”

MONEY’s Best Airlines List assessed 10 major U.S. based carriers utilizing various criteria from multiple data resources to evaluate customer satisfaction with an airline’s network size, rewards programs, and policies.

For more information on Southwest’s flexible policies, visit Southwest.com.

1. First and second checked bags; weight and size limits apply.
2. If a Customer needs to change an upcoming flight itinerary, they’ll only pay the cost in fare difference.
3. Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited flight credits.
4. Where available. Available only on WiFi-enabled aircraft. Limited-time offer.

Fly JSX and Earn United Airlines MilagePlus Miles

June 3, 2022 / WIL BALDWIN

Experience hop-on jet service while earning United Airlines MileagePlus miles when you book a flight with JSX.com

Introducing JSX, where you can enjoy the speed and freedom of private air travel without typical private jet fares. When you book a flight with JSX, you’ll enjoy:

Streamlined check-in and boarding in minutes from private terminals
Pet friendly travel to popular destinations across the United States
Business class snacks, amenities, and legroom

For a limited time, MileagePlus® members can earn up to 11x bonus miles on tickets purchased from JSX and flown between June 1, 2022 and August 31, 2022.*

*Terms and conditions:

To receive mileage credit, present your MileagePlus number when you make reservations.

Bonus Miles Promotion Terms and Conditions:

Offer is available only to MileagePlus members who purchase a ticket through JSX and travel on a flight operated by JSX.
All flight activity for applicable segment must be completed between June 1, 2022 and August 31, 2022.
Tickets purchased prior to June 1, 2022 are not eligible.
All flight activity must be posted to the member’s MileagePlus account in order to qualify for this promotion.
Flights on award travel tickets, and other tickets that do not earn Premier qualifying credits, do not qualify for this offer.
Offer may be earned for a maximum of one time and is not combinable with other offers.
Offer is subject to cancellation or change without notice. Other restrictions may apply.
All calculations and other determinations made in connection with this offer will be made by United or JSX, as applicable, in its discretion and are considered final.

**Free checked bags terms and conditions apply. Please visit jsx.com/faqs for the additional information.

Frontier Airlines Launches Nonstop Flights From Miami, Florida to Kingston, Jamaica

February 24, 2022 / WIL BALDWIN

KINGSTON, JAMAICA – Feb. 23, 2022 – Low-fare carrier Frontier Airlines (NASDAQ: ULCC) will launch nonstop service between Miami (MIA) and Kingston, Jamaica (KIN) beginning May 5, 2022, marking the airline’s first scheduled service to the Jamaican capital. Flights will operate three times per week year-round. To celebrate, America’s Greenest Airline is offering fares from Miami to Kingston as low as $79*.

New Route from Miami International Airport (MIA):

SERVICE TO:	SERVICE START:	SERVICE FREQUENCY:	INTRO FARE:
Kingston, Jamaica	May 5, 2022	3X	$79*

Frequency and times are subject to change, so please check FlyFrontier.com for the most updated schedule.

Frontier is focused on more than low fares. The carrier offers customers the ability to customize travel to their needs and budget. For example, customers can purchase options a la carte or in one low-priced bundle called the WORKS. This bundle includes refundability, a carry-on bag, a checked bag, the best available seat, waived change fees, and priority boarding.

Stadler to Deliver up to 504 Tram Trains to German Austrian Project Consortium

January 17, 2022 / WIL BALDWIN

Stadler has been awarded the largest contract in the company’s history with a total volume of up to four billion euros: it has won an international tender held jointly by six transport companies from Germany and Austria for up to 504 vehicles as part of the VDV Tram-Train project. In addition to vehicle production, the framework agreement also includes a maintenance contract lasting up to 32 years. Part of the framework agreement is a fixed order quantity of 246 CITYLINK vehicles representing a volume of around 1.7 billion euros. There is also an option to order up to 258 more vehicles.

The award of the contract marks the beginning of a long-standing partnership between Stadler and the project consortium, consisting of Verkehrsbetriebe Karlsruhe (VBK), Albtal-Verkehrs-Gesellschaft (AVG), Saarbahn Netz, Schiene Oberösterreich, the State of Salzburg and Zweckverband Regional-Stadtbahn Neckar-Alb. Over the next ten years, Stadler will produce 246 CITYLINK vehicles for the six operators. The first four vehicles will be delivered to the Saarbahn in 2024.

All vehicles will be supplied in a three-part design. The length of the vehicles, the number of doors, the boarding and coupling height as well as the configuration of the CITYLINK versions will vary depending on the delivery location and the customer. All the vehicles will have certain features in common: they will be fitted with an HVAC system for the passenger compartments and driver’s cab, and have spacious multi-purpose areas with two wheelchair spaces that can be flexibly configured. The tram-trains will be individually equipped to suit the place of use. For example, the vehicles for the Albtal-Verkehrs-Gesellschaft will have a toilet as well as facilities for cycle racks, while Schiene Oberösterreich has opted for luggage racks as an extra feature.

Providing one type of vehicle for six operators is unusual. “On the project team, we spent hours developing a common set of specifications. We defined a standard with up to five further versions to meet the operator- specific requirements such as boarding height, coating and place of use,” explains the overall project manager Thorsten Erlenkötter from Verkehrsbetriebe Karlsruhe.

Emirates Operates Flight Serviced by Fully Vaccinated Teams Across All Touch Points

February 21, 2021 / WIL BALDWIN

DUBAI, UAE 21 February 2021: Honouring its commitment to the health and safety of its employees and customers, Emirates today has become among the first airlines in the world to operate a flight with fully vaccinated frontline teams servicing customers at every touchpoint of the travel journey.

This morning, the full airport and onboard customer experience for flight EK215, which departed Dubai at 0830hrs for Los Angeles, was safely supported by check-in, security, Business and First Class lounge and boarding gate employees, as well as engineers, pilots and cabin crew who made the choice to be fully vaccinated.

Also supporting the flight’s operations were fully vaccinated aircraft appearance, loading and special handling teams from dnata, as well as SkyCargo teams working on the cargo and logistics requirements for EK215.

The Emirates Group rolled out its vaccination drive at pace just over a month ago, and since then, close to 26,000, or 44%, of the Group’s UAE frontline aviation workforce have received both doses of either the Pfizer-BioNTech or Sinopharm vaccines.

Nearly 5,000 Cabin and Flight Deck Crew have opted to receive both doses of the Covid-19 vaccine. In addition, thousands more Emirates Group employees in other roles have taken their COVID-19 vaccine through the company’s clinics and vaccination centres, while others have opted to take their vaccine at one of the many vaccination centres across the UAE.

The Emirates Group vaccination programme is the latest in its series of safeguards and protections to deliver on its health and safety promises to its customers, employees and the communities it serves around the world. The Group’s vaccination centres have been running 12 hours a day, every day of the week to prioritise and provide aviation frontliners with the vaccine.

The UAE currently has one of the world’s highest rate of vaccinations for its citizens and residents as it fights to curb the spread of Covid-19. So far, the UAE has administered over 5.4 million doses of the Covid-19 vaccine, and Our World In Data, a research website based at Oxford University, recently reported that the country’s distribution rate stands at 55.27 doses per 100 people, ranking it the second highest in the world.

JetBlue To Require Customers to Wear Face Coverings During Travel

April 28, 2020 / WIL BALDWIN

JetBlue (NASDAQ: JBLU) today announced that starting May 4 all customers will be required to wear a face covering during travel. The policy comes after the airline began requiring all crewmembers to wear face coverings while working. JetBlue has modeled its policy on the Centers for Disease Control (CDC) guidelines that indicate all individuals should wear a face covering in public to help slow the spread of the coronavirus (COVID-19).

“Wearing a face covering isn’t about protecting yourself it’s about protecting those around you,” said Joanna Geraghty, president and chief operating officer, JetBlue. “This is the new flying etiquette. Onboard, cabin air is well circulated and cleaned through filters every few minutes but this is a shared space where we have to be considerate of others. We are also asking our customers to follow these CDC guidelines in the airport as well.”

This new policy will require customers to wear a face covering over their nose and mouth throughout their journey, including during check-in, boarding, while in flight and deplaning. Customers will be reminded of this requirement before their flight via email and at the airport by both terminal signage and announcements. Small children who are not able to maintain a face covering are exempt from this requirement.

CDC guidance defines a suitable face covering as an item of cloth that should fit snugly against the side of the face, be secured with ties or ear loops, include multiple layers of fabric and allow for unrestricted breathing. The CDC recommends surgical masks and N-95 respirators be reserved for healthcare workers and other medical first responders.

Maintaining distance onboard whenever possible

Beyond face covering requirements for crewmembers and customers, since late March, JetBlue has limited the number of seats available for sale on most flights, allowing the airline to provide additional space between individuals who are not traveling together. Before each flight, JetBlue reviews seat assignments to ensure as much personal space as possible. In addition, rows near crewmember jump seats have been blocked off to create buffer zones for added crewmember and customer safety.

Safety enhancements throughout the journey

All of JetBlue’s aircraft are equipped with hospital grade high-efficiency air particulate (HEPA) filters. All recirculated air is passed through these HEPA filters before re-entering the cabin and being mixed with fresh air. All of the air in the cabin is, on average, completely changed every three minutes. HEPA filters are capable of removing 99.97 percent of particles, bacteria and viruses. To learn about how air circulates onboard JetBlue’s fleet, view this JetBlue video at https://youtu.be/Q2_C2iN-tEs.

Since the coronavirus began spreading in the United States, JetBlue has increased the rigor of its aircraft cleanings at night and between flights, using disinfectant approved to kill the coronavirus. Cleanings have been focused on the places customers and crewmembers touch the most, including seat covers, seatbelts, tray tables and armrests. Traditional food and beverage service have been adjusted onboard to limit touchpoints between crewmembers and customers. To learn about all the additional measures JetBlue has implemented visit http://blog.jetblue.com/coronavirus.

Frontier Airlines Announces Nonstop Flights from Ontario to Seattle

February 25, 2020 / WIL BALDWIN

Low-fare carrier Frontier Airlines today announces its continued expansion at Ontario International Airport (ONT) with new low-fare summer seasonal nonstop flights to Seattle. The new service is in addition to five new routes announced in Dec. 2019, which included international service to Guatemala and El Salvador. To celebrate this new service, Frontier is offering fares as low as $49*, which are available now at FlyFrontier.com.

“We’re proud to lead the unprecedented growth in air service from Ontario and further expand our network to nine routes from ONT with new nonstop flights to Seattle,” said Daniel Shurz, senior vice president of commercial for Frontier Airlines. “Ontario International Airport’s convenience paired with Frontier’s low fares and friendly service have proven to be a combination for success and we look forward to enhancing our valued partnership.”

New route from Ontario International Airport (ONT):

Service is seasonal and frequency and times are subject to change, so please check FlyFrontier.com for the most updated schedule.

New routes from ONT announced Dec. 2019:

“We pride ourselves on becoming a low-cost airport and our approach is proving to be attractive to our airline partners,” said Mark Thorpe, chief executive officer of the Ontario International Airport Authority (OIAA). “Ontario has capacity to grow which is advantageous to carriers adding new aircratt and our hallmark no-hassle experience continues to appeal to our traveling customers.”

The airline’s frequent flier program, FRONTIER Miles, lets members enjoy many benefits as well as attain Elite status. Like the airline, FRONTIER Miles is family friendly, and the program makes it easy for families to enjoy the rewards together, including family pooling of miles. FRONTIER Milesis aptly named because you earn one mile for every mile flown – no funny formulas at Frontier. If a customer travels a little or a lot, they will find FRONTIER Miles rewarding.

Frontier operates over 95 A320 family aircraft and has the largest A320neo fleet in the U.S., delivering the highest level of noise reduction and fuel-efficiency, compared to previous models. The use of these aircraft, Frontier’s seating configuration, weight-saving tactics and baggage process have all contributed to the airline’s average of 39% fuel savings compared to other U.S. airlines (fuel savings is based on Frontier Airlines 2018 fuel consumption per seat-mile compared to the weighted average of major U.S. airlines), which makes Frontier the most fuel-efficient U.S. airline. More information about Frontier’s green commitments are available at FlyFrontier.com/Green.

With over 150 new Airbus planes on order, Frontier will continue to grow to deliver on the mission of providing affordable travel across America. Frontier’s young fleet also ensures that the company keeps fares low and that customers will enjoy a pleasant and reliable experience flying with the airline.

Frontier Airlines Adds 2 Nonstop Routes from Phoenix: Los Angeles and San Jose

February 25, 2020 / WIL BALDWIN

Low-fare carrier Frontier Airlines today announces its further expansion at Phoenix Sky Harbor International Airport (PHX) with the only ultra-low-cost, nonstop flights to two California airports: Los Angeles International Airport (LAX) and San Jose Airport (SJC). To celebrate this new service, Frontier is offering fares as low as $29*, which are available now at FlyFrontier.com.

“We see tremendous growth opportunities for low-cost air travel in Phoenix and today’s expansion announcement provides significantly lower fares to key California markets,” said Daniel Shurz, senior vice president of commercial for Frontier Airlines. “Our new nonstop flights to Los Angeles and San Jose are an excellent complement to the 15 other routes we offer from Phoenix Sky Harbor. We’re proud to operate at one of the most awarded airports in the U.S. and look forward to continuing our exceptional relationship with the community.”

New routes from Phoenix Sky Harbor International Airport (PHX):

Service is seasonal and frequency and times are subject to change, so please check FlyFrontier.com for the most updated schedule.

“Frontier Airlines is an excellent partner at Sky Harbor and we greatly value the service they bring to our residents and visitors,” said Director of Aviation Services James E. Bennett.

Travel comfortably with Swiss Air Rail

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