Tag: booking (Page 1 of 3)

Milan court rules in favor of ryanair online distribution model

February 14, 2024 / WIL BALDWIN

Milan, Italy, February 14, 2023 – Ryanair Holdings PLC (Dublin: RYA), Europe’s No.1 airline, today welcomes the judgments of the Milan Court of Appeal conclusively rejecting Lastminute and Viaggiare’s claims that Ryanair’s exclusive online distribution model constitutes an abuse of a dominant position.

Ryanair has long campaigned to protect customers from price gouging by OTAs who continue to dupe unsuspecting consumers by unlawfully scraping Ryanair’s website, including by overcharging for air fares and ancillary services, using fake customer accounts, fake customer payment cards and fake customer emails. This can be hugely detrimental to customers who, apart from being overcharged, cannot access their Ryanair bookings, make the necessary security declarations, access refunds, or receive direct email communications (such as online check-in reminders) from Ryanair. This historical and precedent-setting Court ruling is a major step forward in protecting unsuspecting consumers from being overcharged by OTAs, and will help to ensure that Ryanair customers always get the lowest fares, the best customer service, and real time email communications.

Ryanair has recently concluded pro-consumer deals with the OTAs Love Holidays and Kiwi so that they can market our flights to their customers, without hidden mark-ups and with full transparency for passengers to protect them against overcharging.

Forward-Looking Statements

This press release may contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including expected delivery dates. Such statements are based on current expectations and projections about our future results, prospects and opportunities and are not guarantees of future performance. Such statements will not be updated unless required by law. Actual results and performance may differ materially from those expressed or forecasted in forward-looking statements due to a number of factors, including those discussed in our filings with the Securities and Exchange Commission.

Ritz-Carlton Yacht Collection opens reservations for third superyacht Luminara

January 14, 2024 / WIL BALDWIN

The Ritz-Carlton Yacht Collection unveiled its summer 2025 itineraries across its fleet, Evrima, Ilma, and Luminara, marking an exciting moment as the company opens bookings for the inaugural season of its third superyacht. The Ritz-Carlton Yacht Collection debuted in October 2022 with the launch of Evrima, the first time a luxury hospitality brand expanded into the cruising category. With all three superyachts now open for reservations, the brand extension continues to build on its success signifying continued growth and offering more opportunities for luxury travelers to enjoy unforgettable getaways at sea.

The Inaugural Season of Luminara
Inspiring curiosities and celebrations, Luminara, derived from Latin origin and meaning “light,” will measure 794 feet (242 meters) and accommodate up to 452 guests. In addition to 226 spacious suites, each boasting a private ocean-view terrace, a higher percentage of upper-suite categories, and superior guest amenities, the onboard experience will feature world-class dining, a wine vault, The Ritz-Carlton Spa®, and an expanded marina providing direct access to the sea. Among its range of upper-suite categories will be a new expansive accommodation, The Residential Suite, promising a collection of offerings that caters to a variety of preferences.

Luminara will embody contemporary craftsmanship and refined interior finishes envisioned by AD Associates, a renowned London-based architectural and design firm, with creative direction by Chapi Chapo Design, an internationally acclaimed Toronto-based luxury design firm, and celebrated lighting designer DPA. The yacht’s sleek and graceful exterior design, expertly envisioned by Helsinki-based design studio Aivan, draws inspiration from the elegant aesthetics of private yacht design. Inspired by light and luminescence, Luminara‘s design emphasizes elegance and sophistication. Its layout, featuring explorative passages and favoring circular silhouettes over geometric edges, creates a seamless design, forming a sense of limitless space in each area. A serene color palette of soft brown oak, Calcutta marble, leather accents, and touches of rich red, navy, and green will provide an elegant oasis at sea.

Click the link below to see the entire press release!

Ritz-Carlton Yacht Collection

Fiji Airways wins APEX award for best entertainment & best seat comfort in South Pacific

November 12, 2023 / WIL BALDWIN

November 10, 2023 – Fiji Airways is closing off the airline award season on a high with two prestigious accolades in the APEX Passenger Choice Awards for 2024.

The National Airline has been honoured with the coveted awards;

Best Entertainment in the South Pacific
Best Seat Comfort in the South Pacific

This is the first time that Fiji Airways’ inflight entertainment offerings have been recognised, while the airline has won Best Seat Comfort for the second year in a row.

The company has recently added award-winning blockbuster titles from Disney and HBO to its inflight entertainment content providing more than 840 hours of content, offering guests the most comprehensive and immersive experience in the South Pacific region.

In addition, Fiji Airways has also introduced wellness content such as meditation and breath work to help guests arrive at their destination relaxed and rejuvenated.

Moreover, the airline also offers complimentary full flight Wi-Fi browsing in Business Class, 15 minutes complimentary text Wi-Fi in Economy Class, and more attractive Wi-Fi purchase plans on their A350 and 737 MAX fleet. Which means that passengers flying between the United States and Australia/New Zealand via Nadi, will have the most comprehensive Inflight Entertainment and Connectivity experience offered by any airline flying the region.

The company attributes its recognition for Best Seat Comfort in the South Pacific for two years running to the fact that it has one of the youngest and most modern fleet in the world.

The four flagship Airbus A350’s, which service medium and long haul flights, feature Collins Aerospace Super Diamond full lie-flat seats, offering extra comfort with generous bedding and amenities for Business Class guests. A turn down service which includes a mattress, duvet, blanket and pillow is a favourite for guests on long haul flights.

The airline remains focused on inspiring and motivating travellers by offering unparalleled service, ensuring passenger satisfaction, and creating unforgettable moments.

Amtrak customers now benefit from more flexible and affordable fares

October 27, 2023 / WIL BALDWIN

Washington, D.C. – Based on extensive customer research, and in an effort to better meet customer needs, Amtrak has introduced a new, simplified fare structure with more flexible and affordable options. The simpler fare structure launched this week and builds on other recent improvements Amtrak has made to the booking experience.

The new fare structure reduces fare types from three categories to two and serves to provide a more consistent booking experience with fare types that are clearly differentiated and easy-to-understand:

Flex: For customers who want a more flexible travel option, these tickets are fully refundable if canceled, and can be changed without fees before departure[1].
Value: For customers who know their travel plans and want a more affordable option, these tickets are at a lower price than Flex tickets, non-changeable and receive a 75% refund if canceled.

In addition to simplifying the fare structure, benefits of the new approach also include:

Flex fares will often be available starting at lower prices than previously offered.
Occasional sale fares at an even deeper discount (these will be non-changeable and receive a 50% refund if canceled).
Any refunds of credit card purchases will be made to the original form of payment, rather than as an eVoucher.[2]

These changes to Coach and Acela Business tickets make it easier for Amtrak customers to choose the ticket type that best fits their travel needs. Non-Acela Business and First Class tickets were already fully refundable and changeable with no additional fees. Tickets purchased prior to the launch of the new simplified fare structure remain subject to the fare rules and conditions that were in effect when the ticket was purchased.

SBB connects Geneva Airport to the Swiss Air Rail route network

October 24, 2023 / WIL BALDWIN

Swiss International Air Lines AG, the flag carrier of Switzerland and a subsidiary of the Lufthansa Group (Xetra: LHAG), and SBB is expanding the Air Rail route network and adding Geneva Airport. Swiss passengers traveling via Lausanne, Freiburg or Bern train stations now have the choice between connecting to Zurich Airport or Geneva Airport. You can now book and use the new connection to or from Geneva Airport. For example, you can travel directly and comfortably from New York via Geneva to Lausanne, Freiburg or Bern. In addition, both companies are taking another important step in the technical integration of their system landscapes and will in the future provide Swiss Tickets with an SBB QR code. The aim is to improve boarding pass control and customer service. Since establishing their strategic partnership in October 2019, Swiss International Air Lines (Swiss) and the Swiss Federal Railways SBB have been continuously working to expand their joint service and product portfolio.

Travel comfortably with Swiss Air Rail

With this further step in the expansion of the intermodal offering, the Swiss Air Rail network now includes two airport stations and a total of 11 destinations. These include Geneva (main station), Freiburg, Bern, Interlaken, Lausanne, Lucerne, Lugano, Bellinzona and Basel in Switzerland as well as Munich in Germany and Bregenz in Austria. As with all Swiss Air Rail destinations, customers also benefit from the option of booking the entire trip in one step for connections to/from Geneva Airport. The train ticket is included in the Swiss flight price and can be booked online and at any travel agency. Passengers only need to check in once and receive all boarding passes directly from Swiss.

Click the link below to read the full story!

Swiss and SBB connect Geneva Airport

American Airlines introduces AAdvantage Business

October 16, 2023 / WIL BALDWIN

Fort Worth, Texas — American Airlines Group (Nasdaq: AAL) continues to make travel more rewarding by introducing a new business loyalty program. The first program of its kind, AAdvantage Business™ rewards both eligible companies and their travelers with AAdvantage miles and additional Loyalty Points for booking business travel on aa.com or on the American Airlines app. AAdvantage Business™ offers a faster pathway to a more rewarding experience for companies and travelers alike.

How the new AAdvantage Business™ program works

AAdvantage Business rewards travelers will earn Loyalty Points in addition to their regular earnings for being an AAdvantage member. AAdvantage Business™ is a simple, convenient loyalty program for businesses of at least five employees, without any minimum spending requirement for the company to start earning miles.

For every $1 spent on eligible business travel, businesses earn 1 AAdvantage mile to redeem on travel and more including hotels, car rentals, Admirals Club lounges, and other experiences for employees. For that same $1 spent, eligible individual travelers earn 1 Loyalty Point that counts toward their accrual for earning status as an AAdvantage member. These Loyalty Points are in addition to any miles or Loyalty Points the traveler is earning as an AAdvantage member. Companies can learn more and begin registering now for the AAdvantage Business™ program at aa.com/aadvantagebusiness.

Click the link below for the full story!

American Airlines introduces AAdvantage Business

Norwegian Air welcomed 2.1 million passengers in August, 2023

September 10, 2023 / WIL BALDWIN

Norwegian Air Shuttle ASA (NAS.OL) had 2,141,613 passengers in August, up 7 per cent from August 2022. The capacity (ASK) was 3,527 million seat kilometres, while actual passenger traffic (RPK) was 3,006 million seat kilometres. In August, Norwegian operated an average of 80 aircraft with a regularity, share of scheduled flights taking place, of 99.6 percent. The impressive results came despite operations being impacted by high winds and floods caused by Storm Hans in Southern Norway, as well as the outage at National Air Traffic Services (NATS) in the UK on 28 August. Punctuality was at 82.4 percent in August, the share of flights departing within 15 minutes of scheduled time. However, 98.0 per cent of all departed flights arrived on schedule or within one hour of scheduled arrival time, the highest level so far this year.

Solid operations and positive booking momentum

The outlook for this autumn continues to be positive. Capacity has been adjusted to meet the seasonal variation in demand for the coming winter. Norwegian is excited to release the summer programme for 2024 next week, with further routes to new destinations being added in November.

About Norwegian

Norwegian is the largest Norwegian airline and one of Europe’s leading low-cost carriers. The company has around 4,500 employees and offers a comprehensive route network between Nordic countries and destinations in Europe. Since 2002, more than 300 million passengers have flown with Norwegian. The most important task has been to offer affordable plane tickets to all and to offer more freedom of choice along the journey.

Norway Panoramic view of Lofoten Islands in Norway with sunset scenic

Porter Airlines expands in British Columbia with service between Victoria and Toronto Pearson

July 10, 2023 / WIL BALDWIN

TORONTO – Porter Airlines is adding Victoria to its network, with flights between Toronto Pearson International Airport (YYZ) and Victoria International Airport (YYJ). Victoria is the second city in British Columbia that Porter serves with the new 132-seat Embraer E195-E2 aircraft. The E195-E2 has the lowest fuel consumption per seat and per trip among its class, and is the quietest single-aisle jet flying today. The two-by-two configuration means no middle seats on any Porter flight.

Service begins on September 20, 2023, with one daily roundtrip flight. Connecting flights with Ottawa, Montreal, Halifax and St. John’s will also be available. Introductory roundtrip fares start at $476.

Route	Departure	Arrival
Toronto-Pearson (YYZ) to Victoria (YYJ)	10:55 a.m.	1:04 p.m.
Victoria (YYJ) to Toronto-Pearson (YYZ)	2:00 p.m.	9:31 p.m.

Porter’s distinct service includes complimentary beer and wine served in glassware, free premium snacks, and free, fast WiFi, with full access to web surfing or favourite streaming platforms, available to all travellers. Fresh, healthy meals, pre-mixed cocktails and additional snack options are also available on the new route.

Sustainability is at the heart of the menu design, with a priority on reducing and eventually eliminating single-use plastics onboard, providing biodegradable cups and cutlery, and eco-friendly packaging.

Porter continues to expand its presence in Western Canada, now serving Vancouver, Victoria, Edmonton, Calgary and Winnipeg.

Flights and Porter Escapes vacation packages are now available for booking at www.flyporter.com and with travel agents.

EVA Air Boosts Sustainable Fleet with Five Additional 787-9 Dreamliners

April 1, 2023 / WIL BALDWIN

– Repeat order for 787s supports EVA efforts to reduce carbon emissions, grow sustainably

– Providing flexibility for long-haul routes to North America, Europe and Asia

SEATTLE, March 30, 2023 /PRNewswire/ Boeing [NYSE: BA] and EVA Air today finalized an order for five additional 787-9 Dreamliners, a repeat order for Boeing’s super-efficient widebody jet. EVA Air’s follow-on investment in the 787 will enable the airline to further reduce carbon emissions and sustainably grow its fleet.

EVA Air ordered five more Boeing 787-9s following approval by its board of directors on March 13, 2023. The deliveries are scheduled to begin in 2025 and be completed in 2027. And, starting in mid-2024, EVA will update and reconfigure its 787-9s to add its popular Premium Economy Class to the Royal Laurel and Economy options now available on the aircraft. Inclusion of this latest 787 order will increase the number of B787s in EVA’s fleet to a total of 26, 13 B787-9s and 13 B787-10s. More information about EVA’s fleet and cabin services, in addition to its routes and booking choices, is available at www.EVAAir.com.

The Taipei-based airline currently operates a fleet of 10 787s, including four 787-9s and six 787-10s. With this new order, EVA Air has unfilled orders for seven 787-10s and nine 787-9s. EVA Air also operates one of the world’s largest 777 fleets with more than 40 airplanes, including passenger and freighter models, with one 777 Freighter on order.

QANTAS and Jetstar Airlines Adjust Third Quarter Flight Capacity Settings

January 16, 2022 / WIL BALDWIN

Qantas and Jetstar are adjusting flying levels to better match travel demand in light of the sudden growth in COVID-19 cases. The Qantas Group now expects domestic capacity for the third quarter of FY22 to be at around 70 per cent of pre-COVID levels, down from the 102 per cent that had been planned. The schedule changes are focused on reducing frequency of services and size of aircraft to minimise inconvenience for passengers as much as possible.

The Group’s total international capacity for the same period will fall from 30 per cent to around 20 per cent of pre-COVID levels. This reduction is driven by increased travel restrictions in countries like Japan, Thailand and Indonesia and is mostly impacting Jetstar’s leisure routes. Other markets – such as London, Los Angeles, Vancouver, Johannesburg and India – continue to perform well.

Customers will be contacted directly from late January if their booking is impacted by cancellations and offered alternative flights that in most cases are likely to be a difference of a few hours if travelling domestically.

Qantas and Jetstar continue to have 100 per cent of their available Australian-based crew stood up, which has helped to minimise the resourcing impacts of some needing to self-isolate during the summer peak. This 100 per cent crewing level will be maintained despite the capacity reductions announced today, giving both airlines a significant buffer to manage ongoing isolation requirements and resulting in a more reliable schedule for passengers.

An assessment on the financial impact of these changes will be given at the Group’s half year results in late February, by which time a clearer picture will have emerged on swing factors such as actual demand levels; potential loosening or tightening of travel restrictions in countries overseas; and consumer response to the reopening of Western Australia next month. No material adjustments have been made to capacity expectations for Q4 FY22.

To give customers more confidence when they book international and domestic flights, Qantas has extended Fly Flex, which enables customers to change their travel dates as often as they need, fee-free (a fare difference may apply).

Travel comfortably with Swiss Air Rail

How the new AAdvantage Business™ program works

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