July 2023 – Virgin Australia and Japan’s largest airline, ANA, All Nippon Airways, have today announced a significantly expanded partnership to include increased levels of codeshare co-operation in addition to a series of member loyalty benefits and seamless travel across both carriers’ networks.
From today, Velocity Frequent Flyer members can earn Points and Status Credits when travelling on ANA operated flights across more than 130 destinations in the global ANA network including Japan, Asia, North America and Europe.
For the first time, guests can also book airfares on ANA operated flights between Australia and Japan at virginaustralia.com.
The announcement follows the launch of Virgin Australia’s inaugural service between Cairns and Tokyo (Haneda) last month. The airline’s partnership with ANA will unlock benefits across 12 domestic connections for travellers within Japan, including Sapporo, Fukuoka, Hiroshima, Osaka-Itami, Kochi, Osaka-Kansai, Kumamoto, Nagoya, Nagasaki, Oita, Okinawa and Miyazaki.
National Jet Express (NJE), a Rex Group company, has today firmed up its bold ambition to expand its footprint in the Queensland charter and mining market. NJE today took passengers to the skies for the first time in Queensland, with flight NC344 departing Brisbane at 0700 local time for Moranbah. This comes after NJE was successful in winning a contract to provide air services for BHP Mitsubishi Alliance (BMA).
Queenslanders will have more travel options to the world-famous Whitsundays with QantasLink launching direct flights from Brisbane to the Whitsunday Coast (Proserpine) for the first time in seven years.
From 17 September 2021, QantasLink will operate up to seven weekly return flights between Proserpine and Brisbane with its 74-seat Q400 turboprop aircraft, adding more than 1000 seats on the route each week.
It follows the new routes QantasLink commenced from Brisbane to Albury and Cooma earlier this week. Between Qantas, QantasLink and Jetstar, the Group has now launched more than 45 new routes since international borders closed, around half of which are into Queensland.
QantasLink CEO John Gissing said the new route would create stronger connections to the popular tourism destination.
Special fares on the new route are available from $109 one-way at qantas.com or through Travel Agents, until 10 July 2021, unless sold out prior.
The new Brisbane-Proserpine service will complement Jetstar flights to the Whitsunday Coast from Melbourne, Sydney and Brisbane.
Qantas has recently extended its Fly Flexible policy, offering customers who book flights before 30 September 2021 with unlimited ‘fee free’ date changes when travelling before 28 February 2022. (A fare difference may apply).
Qantas customers can now book seven new domestic routes and travel on more widebody aircraft between major capital cities to help meet strong demand for domestic travel across Australia.
The new routes – Townsville to Adelaide/Melbourne/Sydney, Adelaide to Cairns/Hobart, Sydney-Uluru and Perth-Gold Coast – provide direct connections and reduce travel time for customers. They bring the total number of routes Qantas and Jetstar have added since the start of the pandemic to 45.
Five of the routes will be operated by Embraer E190 regional jets as part of QantasLink’s partnership with Alliance Airlines. The first Qantas flights operated by the 94-seat E190s took off today between Adelaide, Darwin and Alice Springs.
Customers will also see more widebody aircraft with Business Suites on flights between the East Coast capital cities into Perth and Darwin.
Usually used for long haul international flights including Perth-London, the 236-seat Boeing 787-9 Dreamliner will begin operating up to nine Sydney to Perth flights per week.
Widebody Qantas Airbus A330-200 aircraft, which serviced international routes into Asia, will operate on more flights into Darwin from Sydney and Brisbane, and also into Perth from Sydney and Melbourne. These will be added to the A330s already flying on east-west routes.
The additional flying will see Qantas’ capacity exceed 100 per cent of pre-COVID levels in the coming months and the Group’s market share around 70 per cent.
Qantas Domestic and International CEO Andrew David said the new routes would support the growing demand for domestic tourism.
NEW ROUTES
Route
Start Date
Return flights per week
Aircraft
Adelaide – Townsville
August 2021
3 per week
E190
Adelaide – Cairns
August 2021
4 per week
E190
Adelaide – Hobart
September 2021
Up to 7 per week
E190
Sydney – Townsville
September 2021
7 per week
E190
Melbourne – Townsville
September 2021
7 per week
E190
Perth – Gold Coast
September 2021
3 per week
B737
Sydney – Uluru
March 2022
5 per week
B737
Fares are available from today with Qantas offering special fares including $139 on Adelaide-Hobart, $179 on Sydney-Townsville and $229 Perth-Gold Coast. Special fares are available at qantas.com or through Travel Agents, until 11:59pm 27 May, unless sold out prior.
The new flights add to Jetstar’s existing services across six of the routes, providing a range of travel options for Qantas Group customers.
Qantas is making it easier for Frequent Flyers to use their points on domestic and Trans-Tasman flights, as more travellers look closer to home for their next holiday.
For the rest of 2020, Classic Flight Reward seat availability will be increased by up to 50 per cent to the most popular destinations in Australia and New Zealand including Cairns, Sunshine Coast, Sydney, Queenstown and Auckland (when flights recommence).
To help regular flyers maintain their travel benefits, Qantas Frequent Flyer will also be giving tiered members Silver and above a one-off Status Credits bonus to compensate for reduced flying activity.
The increased availability and status support are part of a raft of initiatives from the loyalty program designed to give members more value from their upcoming holidays and the broader program.
Other program improvements include:
Extra Status Credits: To help our most frequent flyers maintain their benefits throughout travel restrictions, eligible Silver, Gold, Platinum and Platinum One members will automatically receive 50 per cent of the Status Credits they need annually to keep their tier. Members most impacted, such as those whose membership year started at the peak of travel restrictions, will also be eligible for additional monthly Status Credits support. Loyalty Bonus’ for members will now also count towards reaching or retaining Platinum One until 31 December 2021.
Better value on accommodation: The number of points required for Points Plus Pay Qantas Hotels bookings will decrease by 20 per cent effective immediately. For a limited time only members will also receive 5,000 points back when they book a minimum of 3 nights and on selected Qantas Luxury offers earn up to 125 bonus Status Credits when they book before Monday 31 August 2020.
Greater flexibility: To enable members to plan their holidays with more confidence, bookings made using points on Qantas Group flights will have any change or cancellation fees waived until 31 October 2020.
More Points Planes: Qantas Frequent Flyer will launch more Points Planes – exclusive flights for frequent flyer redemptions – to meet the pent-up travel demand of members and boost Australian tourism. Timings and destinations of the flights will be released over the coming months.
Improved digital experience: Qantas Frequent Flyers will soon have a new way to plan their holidays with points. ‘Dream Planner’, launching on 28 July 2020, uses real time data and notifications to keep members informed on reward seat availability and special offers to their preferred destinations.
Qantas CEO Alan Joyce said the changes were good news for members and for tourism.
“Australia is home to world-class destinations and Qantas is making it easier for frequent flyers to visit them,” Mr Joyce said.
“We’re adding more Points Planes and more reward seats to our most popular domestic destinations, because that’s where people will be holidaying for the rest of the year.
“We’re also helping our most loyal flyers maintain their travel benefits by giving them extra Status Credits in recognition of their long-term loyalty.”
Qantas Loyalty CEO, Olivia Wirth said Qantas Frequent Flyer is one of the most attractive loyalty programs in the world because it’s always evolving and innovating to meet the needs of its 13 million members.
“We’ve been listening to our Frequent Flyers closely over the last few months about how they feel about travel, where they want to go and how they want to use their points,” Ms Wirth said.
“What emerged was that despite what’s going on around the world, the notion of the dream trip is well and truly alive, they’re just looking a little closer to home.
“Qantas Frequent Flyers are some of the country’s biggest advocates for travel and this has been reflected in the number of bookings we’re seeing as travel restrictions ease.
“That’s why we’re continuing to invest in making our members’ travel dreams a reality with more choice, better value and greater flexibility.”
Fast facts:
Intention to travel for Frequent Flyers remains high at 90 per cent.
Majority of Qantas Points in the program are earned on the ground, this hasn’t changed.
Qantas Frequent Flyers typically save points over a long period of time for a big dream trip – travel still remains the number one preference to redeem points.
Qantas’ latest nationwide sale shows that Sydney-Brisbane, Melbourne-Sydney, Perth-Broome, Sydney-Cairns, Brisbane-Cairns as the most popular routes.
Virgin Australia’s share price dipped below 10 cents on Monday – days after credit rating agency Standard & Poor’s downgraded its outlook to negative.
The drop represents an enormous fall from a high of $2.19 in February 2007. Virgin played down the developments, claiming any speculation of the future of the business was “untrue and misleading”.
Last week, Australian Aviation reported that the wider group announced a $97 million half-year loss and its intention to cut its Tigerair fleet.
Jetstar group chief executive Gareth Evans says he is encouraged by the strong start to the low-cost carrier’s (LCC) new nonstop Gold Coast-Seoul Incheon service.
The inaugural flight departed Gold Coast Airport at a little past 1200 local time on Sunday, with Boeing 787-8 VH-VKF receiving an Airservices Aviation Rescue and Fire Fighting (ARFF) monitor cross prior to taking off as the JQ49 bound for Seoul Incheon.
Some nine hours and a half hours later, the 787-8 touched down at Seoul Incheon just before 2030 local time.
And after about two and a half hours on the ground, the Dreamliner took off as the reciprocal JQ50 bound for the Gold Coast.
Evans expressed confidence that the route would do well, given the stimulatory impact of low fares and South Koreans’ being among the most frequent travellers per capita of any country in the world.
Similarly, Australians were increasingly becoming aware of South Korea as a place to visit for food, history and popular culture influences such as K-Pop.
“There will be a lot of demand from Korea. But we are betting on huge increases in demand from Australians as well,” Evans told reporters at Gold Coast Airport on Sunday prior to the inaugural flight.
“The start to the route has been fantastic so we are off to a very good footing.”
Jetstar’s Gold Coast-Seoul Incheon flights have been scheduled on Wednesdays, Fridays and Sundays.
The 787-8s serving the route have 335 seats comprising 21 business class recliners in a 2-3-2 configuration with 38-inch pitch and 314 economy class seats at nine abreast with 30-inch pitch.
Currently, Asiana Airlines and Korean Air are the only two airlines with year-round nonstop flights between Australia and South Korea.
Asiana flies to Sydney, while Korean Air has nonstop flights to Brisbane and Sydney.
Qantas – Jetstar’s parent company – last served South Korea with its own aircraft in the mid-2000s when it flew Boeing 767-300ERs on seasonal services between Brisbane and Seoul. It also had year-round flights to Seoul in the late 1990s.
Ansett Australia also flew to Seoul in the late 1990s.
Evans said the stimulatory impact of low fares offered by Jetstar compared with those of full-service carriers Asiana and Korean Air would help grow the market.
Currently, the Australia-South Korea market was split 70 per cent South Korean travellers and 30 per cent Australian.
Looking ahead, Evans said he expected the directional flow to become more evenly balanced over time in a similar way the Australia-Japan market has evolved.
“We will grow both ends of the market but particularly we will grow the Australian end of the market,” Evans said.
“Japan sort of started about 70-30 now it is 50-50. We would imagine over time – a number of year – this market would move to a more 50-50 split.”
Further, a partnership with South Korea’s largest LCC Jeju Air, which has added its 7C airline code on the Jetstar flight as part of a hard block codeshare agreement, would also help raise awareness of the route in the South Korean market.
“The reason we are partnering with Jeju is because right now Jetstar brand has very little penetration in the Korean market so you need a strong partner to provide you with that brand strength and distribution in the market,” Evans said.
“That’s what Jeju brings.”
When Jetstar launched the route in May, it offered introductory fares of $179 one way. Since then, Evans said ticket prices for travel between the Gold Coast and Seoul Incheon have been in the $300 to $400 range.
“It’s those low fares that stimulate demand and open up markets,”Evans said.
“It has happened with us on a number of markets around Asia – Japan, Vietnam, Thailand. It will happen with Korea as well.”
Asked why Gold Coast was chosen as the city to launch flights to Seoul Incheon, Evans said that was where the demand was, noting inbound travellers from Asia loved to visit the Queensland city.
Further, Gold Coast was also able to act as a hub and gateway for the airline, offering convenient connections to other parts of Australia in both directions.
“The geography of the Gold Coast and the operation that we have got here into the Gold Coast means that we are building the Gold Coast as a hub for our Australian traffic,” Evans said.
“We are also seeing great demand from customers in Melbourne and Sydney connecting through the Gold Coast.”
Queensland Airports Ltd chief executive Chris Mills said the Jetstar flight opened up another new and exciting destination for locals on the Gold Coast, as well as new nonstop option for South Koreans travelling to Australia.
“South Koreans will have a direct link to our stunning beaches and hinterland, delivering significant benefits to our economy,” Mills said in a statement.
Queensland Tourism Minister Kate Jones noted the number of South Korean visitors to Queensland had grown by about 20 per cent to 76,000 visitors a year in the 12 months to June 2019, compared with 63,000 visitors in the prior corresponding period.
The new route was supported by the Queensland government’s attracting aviation investment fund, Queensland Airports and Destination Gold Coast.
Jones said the negotiations were completed over an 18-month period.
“Because it is taxpayers’ dollars to secure these new flights we always make sure that we believe that they meet our expectations for taxpayers,” Jones said.
“From our perspective we back flights that we know will attract and bring new tourists to Queensland.”
SINGAPORE (Reuters) – Australia’s Qantas Airways Ltd said on Wednesday it would order 10 Airbus SE A321XLR jets and convert another 26 from a prior order to the new long-range model.
That will take its total A320neo family order to 109 planes, from 99 previously.
The A321XLR jets, to be delivered from mid-2024, have a 4,700 nautical mile range that will allow Qantas or its low-cost arm Jetstar to perform longer-range flights in narrow body jets.
“It can fly routes like Cairns-Tokyo or Melbourne-Singapore, which existing narrow-bodies can’t, and that changes the economics of lots of potential routes into Asia to make them not just physically possible but financially attractive,” Qantas Chief Executive Alan Joyce said in a statement.
Jetstar operates an A320 narrow body fleet, but Qantas uses the rival Boeing 737. Joyce said the A321XLR had plenty of potential uses across both airlines and it would decide closer to the date on where they would be deployed and if they would be used for growth or to replace older jets.
Jetstar is due to receive 18 A321LR jets from 2020 to 2022 and plans to deploy them on domestic and international routes.
The additional 10 jets are valued at more than $1 billion at Airbus list prices, although airlines typically receive substantial discounts.
Qantas said it retained flexibility around the timing and structure of the deliveries depending on market conditions.
“All fleet decisions we make are ultimately guided by our financial framework, which balances our capital expenditure and need to invest for the future with our debt levels and ongoing returns to shareholders,” Joyce said.
Qantas is expected to decide next year on a replacement for its 75 737 jets, which comprise the backbone of its domestic fleet, Joyce said in February.
Contenders include the A320neo family, the 737 MAX and Boeing’s proposed new mid-sized airplane.
(Reporting by Jamie Freed; Editing by Himani Sarkar)
