Tag: check-in

Fly JSX and Earn United Airlines MilagePlus Miles

June 3, 2022 / WIL BALDWIN

Experience hop-on jet service while earning United Airlines MileagePlus miles when you book a flight with JSX.com

Introducing JSX, where you can enjoy the speed and freedom of private air travel without typical private jet fares. When you book a flight with JSX, you’ll enjoy:

Streamlined check-in and boarding in minutes from private terminals
Pet friendly travel to popular destinations across the United States
Business class snacks, amenities, and legroom

For a limited time, MileagePlus® members can earn up to 11x bonus miles on tickets purchased from JSX and flown between June 1, 2022 and August 31, 2022.*

*Terms and conditions:

To receive mileage credit, present your MileagePlus number when you make reservations.

Bonus Miles Promotion Terms and Conditions:

Offer is available only to MileagePlus members who purchase a ticket through JSX and travel on a flight operated by JSX.
All flight activity for applicable segment must be completed between June 1, 2022 and August 31, 2022.
Tickets purchased prior to June 1, 2022 are not eligible.
All flight activity must be posted to the member’s MileagePlus account in order to qualify for this promotion.
Flights on award travel tickets, and other tickets that do not earn Premier qualifying credits, do not qualify for this offer.
Offer may be earned for a maximum of one time and is not combinable with other offers.
Offer is subject to cancellation or change without notice. Other restrictions may apply.
All calculations and other determinations made in connection with this offer will be made by United or JSX, as applicable, in its discretion and are considered final.

**Free checked bags terms and conditions apply. Please visit jsx.com/faqs for the additional information.

Delta, New York Break Ground on Latest JFK Transformation Phase for Terminal 4

December 16, 2021 / WIL BALDWIN

Work at New York John F. Kennedy International Airport officially got underway Wednesday as Delta Air Lines (NYSE: DAL) CEO Ed Bastian, and other officials ceremoniously broke ground on a $1.5 billion expansion and transformation of Terminal 4. The expansion will consolidate all of Delta’s operations into Terminal 4 at JFK – which currently operates out of Terminals 2 and 4 – enabling a more enjoyable and convenient travel experience for customers. The project will include the following enhancements:

A new Delta Sky Club in Terminal 4’s Concourse A.
Expanded seating areas and concessions.
Modern wayfinding.
New and upgraded restrooms designed with travelers in mind.
New check-in counters that will improve capacity and efficiency with state-of-the-art technology.
Installation of new self-service kiosks and self-bag check locations.
Updated baggage claim and arrivals areas.
New retail finishes.
Public art.

Delta continues to grow at JFK and in New York City at large, where it offers the most flights and seats of any carrier at JFK and LaGuardia Airport, with 400 total daily departures to 95 domestic and international destinations. The airline operates more than 160 average daily flights to 68 destinations worldwide from JFK alone. Since 2010, Delta has invested more than $3.5 billion in airport expansion and redevelopment in New York, including earlier projects at JFK and LGA. The airline is also undertaking a $3.9 billion project to consolidate Terminals C and D at LGA, with a state-of-the-art arrivals and departures hall set to open next spring.

Emirates Operates Flight Serviced by Fully Vaccinated Teams Across All Touch Points

February 21, 2021 / WIL BALDWIN

DUBAI, UAE 21 February 2021: Honouring its commitment to the health and safety of its employees and customers, Emirates today has become among the first airlines in the world to operate a flight with fully vaccinated frontline teams servicing customers at every touchpoint of the travel journey.

This morning, the full airport and onboard customer experience for flight EK215, which departed Dubai at 0830hrs for Los Angeles, was safely supported by check-in, security, Business and First Class lounge and boarding gate employees, as well as engineers, pilots and cabin crew who made the choice to be fully vaccinated.

Also supporting the flight’s operations were fully vaccinated aircraft appearance, loading and special handling teams from dnata, as well as SkyCargo teams working on the cargo and logistics requirements for EK215.

The Emirates Group rolled out its vaccination drive at pace just over a month ago, and since then, close to 26,000, or 44%, of the Group’s UAE frontline aviation workforce have received both doses of either the Pfizer-BioNTech or Sinopharm vaccines.

Nearly 5,000 Cabin and Flight Deck Crew have opted to receive both doses of the Covid-19 vaccine. In addition, thousands more Emirates Group employees in other roles have taken their COVID-19 vaccine through the company’s clinics and vaccination centres, while others have opted to take their vaccine at one of the many vaccination centres across the UAE.

The Emirates Group vaccination programme is the latest in its series of safeguards and protections to deliver on its health and safety promises to its customers, employees and the communities it serves around the world. The Group’s vaccination centres have been running 12 hours a day, every day of the week to prioritise and provide aviation frontliners with the vaccine.

The UAE currently has one of the world’s highest rate of vaccinations for its citizens and residents as it fights to curb the spread of Covid-19. So far, the UAE has administered over 5.4 million doses of the Covid-19 vaccine, and Our World In Data, a research website based at Oxford University, recently reported that the country’s distribution rate stands at 55.27 doses per 100 people, ranking it the second highest in the world.

Qantas Group ‘Fly Well’ Prepares for Travel Restriction Easing

May 19, 2020 / WIL BALDWIN

Range of measures introduced to ensure a safe travel environment and give extra peace of mind.
Masks on board, hand sanitising stations and enhanced aircraft cleaning among the improvements.
More flexibility added to bookings so people can plan with confidence.

Qantas and Jetstar will roll out a series of wellbeing improvements to give peace-of-mind in preparation for domestic travel restrictions easing.

The ‘Fly Well’ program brings together a number of temporary measures already in use by the Qantas Group, including on repatriation flights from virus hot-spots, and represents a combination of best-practice medical advice and feedback from customers.

Pre-flight

Rolling out from 12 June, the key measures at each point of the journey will be:

Information sent to all customers before they fly, so they know what to expect.
Contactless check-in (via online/app) and self-serve bag drop strongly encouraged, including use of Q Bag Tags.
Hand sanitising stations at departure gates.
Temporary changes to Qantas Lounges, including increased physical distancing, hand sanitising stations, enhanced disinfection of surfaces and adjustments to food and drink service.
Working with airports on other safeguards in the terminal, including regular disinfection of security screening points and installing hygiene screens at airline customer service desks, wherever practical.

On board

Masks provided to all passengers on each flight – while not mandatory from a safety point of view, they are recommended to be worn in the interests of everyone’s peace-of-mind.
Enhanced cleaning of aircraft with a disinfectant effective against Coronaviruses, with a focus on high contact areas – seats, seatbelts, overhead lockers, air vents and toilets.
Sanitising wipes given to all passengers to wipe down seat belts, trays and armrests themselves, if preferred.
Simplified service and catering to minimise touchpoints for crew and passengers.
Passengers asked to limit movement around cabin, once seated.
Sequenced boarding and disembarkation to minimise crowding.

In addition, the air conditioning systems of all Qantas and Jetstar aircraft are already fitted with hospital-grade HEPA filters, which remove 99.9% of all particles including viruses. Air inside the cabin is refreshed on average every five minutes during flight.

All airline employees are required to follow strict personal hygiene protocols, for the benefit of themselves and others.

All passengers are encouraged to download the Australian Government’s COVIDSafe app as part of improving the ability of health authorities to contain the spread of Coronavirus. In-line with public health advice, anyone with cold and flu like symptoms should stay at home.

Emirates to Operate Limited Passenger Flights in May

May 4, 2020 / WIL BALDWIN

Emirates is set to operate limited passenger services to Frankfurt (02, 04, 06, 09, 11, 13 May), London Heathrow (03, 05, 07, 10, 12, 14 May), Manila (3, 6, 8, 10, 13, 15, 16 May), Sao Paulo (3 May), and Shanghai (2 May). The one-way special flights will facilitate travel for residents and visitors wishing to return home.

Those who wish to travel to Shanghai must contact the embassy or consulate of the People’s Republic of China in the UAE. For all other flights, passengers can book directly on emirates.com or via their travel agent.

Only citizens of the destination countries, and those who meet the entry requirements of the destination will be allowed to board. Customers will be required to follow all health and safety measures required by the UAE authorities and the country of destination.

Similar to other repatriation flights that Emirates has operated thus far, for health and safety reasons, the airline will offer a modified inflight service that reduces contact, and the risk of infection. Magazines and print reading material will not be available. Meals on-board will be served in hygienic prepacked meal boxes, offering customers sandwiches, beverages, snacks, and desserts. A selection of hot snacks will also be served on long-haul flights.

Emirates’ Lounge and Chauffeur Drive services will be temporarily unavailable during this period and in-flight Wi-Fi service is available for purchase only. On board Emirates’ flights, seats are pre-allocated where possible with vacant seats placed between individual passengers or family groups in observance of physical distancing protocols. More information is available on emirates.com.

Cabin baggage will not be accepted on these flights. Carry-on items allowed in the cabin will be limited to laptop, handbag, briefcase or baby items. All other items have to be checked in, and Emirates will add the cabin baggage allowance to customers’ check-in baggage allowance.

Passengers are required to apply social distancing guidelines during their journey and wear their own masks when at the airport and on board the aircraft. Travellers should arrive at Dubai International airport Terminal 3 for check-in, three hours before departure. Emirates’ check-in counters will only process passengers holding confirmed bookings to the above destinations.

All Emirates aircraft will go through enhanced cleaning and disinfection processes in Dubai, after each journey.

JetBlue To Require Customers to Wear Face Coverings During Travel

April 28, 2020 / WIL BALDWIN

JetBlue (NASDAQ: JBLU) today announced that starting May 4 all customers will be required to wear a face covering during travel. The policy comes after the airline began requiring all crewmembers to wear face coverings while working. JetBlue has modeled its policy on the Centers for Disease Control (CDC) guidelines that indicate all individuals should wear a face covering in public to help slow the spread of the coronavirus (COVID-19).

“Wearing a face covering isn’t about protecting yourself it’s about protecting those around you,” said Joanna Geraghty, president and chief operating officer, JetBlue. “This is the new flying etiquette. Onboard, cabin air is well circulated and cleaned through filters every few minutes but this is a shared space where we have to be considerate of others. We are also asking our customers to follow these CDC guidelines in the airport as well.”

This new policy will require customers to wear a face covering over their nose and mouth throughout their journey, including during check-in, boarding, while in flight and deplaning. Customers will be reminded of this requirement before their flight via email and at the airport by both terminal signage and announcements. Small children who are not able to maintain a face covering are exempt from this requirement.

CDC guidance defines a suitable face covering as an item of cloth that should fit snugly against the side of the face, be secured with ties or ear loops, include multiple layers of fabric and allow for unrestricted breathing. The CDC recommends surgical masks and N-95 respirators be reserved for healthcare workers and other medical first responders.

Maintaining distance onboard whenever possible

Beyond face covering requirements for crewmembers and customers, since late March, JetBlue has limited the number of seats available for sale on most flights, allowing the airline to provide additional space between individuals who are not traveling together. Before each flight, JetBlue reviews seat assignments to ensure as much personal space as possible. In addition, rows near crewmember jump seats have been blocked off to create buffer zones for added crewmember and customer safety.

Safety enhancements throughout the journey

All of JetBlue’s aircraft are equipped with hospital grade high-efficiency air particulate (HEPA) filters. All recirculated air is passed through these HEPA filters before re-entering the cabin and being mixed with fresh air. All of the air in the cabin is, on average, completely changed every three minutes. HEPA filters are capable of removing 99.97 percent of particles, bacteria and viruses. To learn about how air circulates onboard JetBlue’s fleet, view this JetBlue video at https://youtu.be/Q2_C2iN-tEs.

Since the coronavirus began spreading in the United States, JetBlue has increased the rigor of its aircraft cleanings at night and between flights, using disinfectant approved to kill the coronavirus. Cleanings have been focused on the places customers and crewmembers touch the most, including seat covers, seatbelts, tray tables and armrests. Traditional food and beverage service have been adjusted onboard to limit touchpoints between crewmembers and customers. To learn about all the additional measures JetBlue has implemented visit http://blog.jetblue.com/coronavirus.

Delta to Suspend Los Angeles to Sydney Service March 18 Through mid-April

March 16, 2020 / WIL BALDWIN

Following self-quarantine restrictions issued by the Australian government, Delta is temporarily suspending service from Los Angeles to Sydney beginning March 18 through April 11.

The last flight from L.A. to Sydney will depart Tuesday, March 17. The last flight from Sydney to L.A. will depart Thursday, March 19.

See here for a list of all current schedule changes.

CHANGING YOUR FLIGHT

Delta has waived change fees for customers traveling to, from or through Australia through May 31. Additional details are available on delta.com.

To help address customers with immediate travel needs, Delta is asking those who do not have travel in the next 72 hours to wait and contact the airline closer to their trip. Customers can also change or cancel a flight anytime before their travel date using My Trips on Delta.com.

To provide even more flexibility, any Delta ticket expiring in March or April is being extended to enable rebooking and travel until Dec. 31, 2020. If you’re not able to adjust your plans in time and don’t make your flight, your ticket number automatically becomes an unused eCredit within 24 hours that can be used to rebook a flight in My Trips or with Delta Reservations.

CAPPED FARES

To ensure customers can travel with financial peace of mind, Delta will cap fares to and from all destinations Delta serves throughout the U.S. and Canada through March 31. These fare caps are in place in all cabins, from Delta One to Main Cabin.

PROVIDING A SAFE AND CLEAN ENVIRONMENT 

Delta’s highest priority is to ensure the health and safety of customers and employees. The airline is regularly disinfecting check-in kiosks, ticket counters, gate areas, jet bridges, and more multiple times a day. More information on our cleaning procedures can be found here. 

Brazil’s Gol Shares Jump on American Codeshare Agreement

February 4, 2020 / WIL BALDWIN

SAO PAULO, Feb 4 (Reuters) – Shares in Brazil’s Gol rose as much as 5.5% on Tuesday after the budget airline said it had signed a codeshare agreement with American Airlines.

“When this is approved by Brazilian and U.S. authorities, Gol’s new codeshare will allow its customers to connect to more than 30 destinations in the USA,” Gol said in a statement, adding that American will now offer more U.S.-South American flights than anyone else.

The flights will operate from Gol’s hubs in São Paulo, Rio de Janeiro, Brasilia and Fortaleza, and will be added to current regular flights to Miami and Orlando.

Investors cheered the news, pushing Gol’s shares up as much as 5.5% to 36.25 reais, making it one of the biggest gainers on the Ibovespa. At midday in Sao Paulo trading, Gol shares were up 4.6% and the benchmark index was up 1.5%.

“The partnership will increase the quantity and quality of its flights, offering the more daily flights between South America and the United States than any other partner,” analysts at Guide Investimento said in a client note on Tuesday.

The agreement will make it easier for customers to purchase flights for both airlines using a single reservation. It will also integrate check-in, boarding and baggage checking throughout the trip, and include the air miles program.

(Reporting by Paula Laier Writing by Jamie McGeever Editing by Jonathan Oatis)

Azul and Copa Airlines Announce Codeshare Agreement

November 8, 2018 / WIL BALDWIN

Customers can conveniently connect to Azul’s unrivaled domestic network when flying
Copa into and out of Brazil; in addition to the codeshare agreement, Azul and Copa also
announce today the launch of their frequent flyer cooperation agreement.

São Paulo, November 8, 2018 – Azul Brazilian Airlines and Copa Airlines have announced today a broad cooperation agreement that will connect the two largest route networks in Latin and South America. As part of this agreement, customers can conveniently connect to Azul’s unrivaled domestic network when flying Copa into and out of Brazil. This agreement means that Copa customers can now potentially access all of Azul’s 101
domestic destinations in Brazil, including 52 destinations not served by any other airline. In the near future, Azul will also place its code on Copa flights into and out of its Panama city hub, allowing Azul’s domestic customers to take advantage of the broadest network in Latin America. The benefits and convenience of a codeshare ticket include those of thru check-in and thru-baggage.

In addition to the codeshare agreement, Azul and Copa also announce today the launch of their frequent flyer cooperation agreement. Starting in December, members’ of TudoAzul, Azul’s loyalty program, and ConnectMiles, Copa’s loyalty program can now easily earn frequent flyer points when flying either airline.

“Copa Airlines is always looking for partnerships to offer the best travel experience and enhance our route network for our customers. This new partnership with Azul reinforces the company’s presence in Brazil as well as expands our connectivity domestically in this important country”, said Dennis Cary, Commercial and Planning Senior Vice President, Copa Airlines.

“This codeshare agreement also allows us to offer more flight options to major cities in the Brazilian southeastern and northeastern regions to which we currently do not fly and which, through our Hub of the Americas, will be connected with Panama and the rest of the American continent bringing more opportunities and economic development to these cities”, added Cary.

Operational excellence is embedded deep within the DNA of both Copa and Azul. “In addition to the broad portfolio of destinations, this codeshare brings together two of the most on-time airline in the world. Copa is the most on-time airline in Latin America while Azul is the most punctual in Brazil. This ensures the best possible experience for our connecting customers”, highlights Shah.

Once the agreement is approved by the regulatory authorities, Customers of both airlines will be able to enjoy all these benefits.

Story from voeazul.com

CHANGING YOUR FLIGHT

CAPPED FARES

PROVIDING A SAFE AND CLEAN ENVIRONMENT

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PROVIDING A SAFE AND CLEAN ENVIRONMENT 