Dallas, Texas, September 15, 2023 – Southwest Airlines Co. (NYSE: LUV) was named Best Airline for Families on MONEY magazine’s 2023 Travel Awards list. MONEY recognized Southwest Airlines for its Family Boarding process, two free checked bags,1 no change2 or cancellation3 fees, and creating a flexible travel experience at a low cost. Southwest Customers also enjoy family-friendly content for free on the Inflight Entertainment Portal.4
“Families on the go turn to Southwest for more than our low fares and flexible policies,” said Jonathan Clarkson, Vice President of Marketing at Southwest Airlines. “We know families traveling together are looking for a comfortable and smooth travel experience, and our People take great pride in delivering their legendary Hospitality every step of the way.”
MONEY’s Best Airlines List assessed 10 major U.S. based carriers utilizing various criteria from multiple data resources to evaluate customer satisfaction with an airline’s network size, rewards programs, and policies.
For more information on Southwest’s flexible policies, visit Southwest.com.
1. First and second checked bags; weight and size limits apply.
2. If a Customer needs to change an upcoming flight itinerary, they’ll only pay the cost in fare difference.
3. Failure to cancel a reservation at least 10 minutes prior to scheduled departure may result in forfeited flight credits.
4. Where available. Available only on WiFi-enabled aircraft. Limited-time offer.
JSX, the semi-private air carrier, has announced that it would restart service between Cabo San Lucas (CSL) and Los Angeles (LAX) and increase service between Cabo and Dallas (DAL).
Here’s what you need to know.
Route Details
JSX says it will restart flights between Los Angeles and Cabo San Lucas beginning on October 19, 2023, and will offer 5 flights per week on Sundays, Mondays, Thursdays, Fridays, and Saturdays.
The carrier will also increase its Dallas-Cabo schedule to 2 flights per day on Sundays, Mondays, Thursdays, Fridays, and Saturdays.
All tickets include 2 checked bags, onboard cocktails, and ample legroom to stretch out.
To celebrate, JSX is offering promotional fares on the routes. Here’s a look:
Los Angeles (LAX)-Cabo San Lucas (CSL): Starting at $599 one-way
Dallas (DAL)-Cabo San Lucas (CSL): Starting at $519 one-way
If you aren’t familiar, JSX offers a “semi-private” model where you can arrive at the airport and hop onto a flight just a few minutes before departure. Unlike major carriers, JSX utilizes much smaller private terminals and airport hangars, which cuts out traditional pain points of commercial aviation, such as crowds and long lines at security screening.
KINGSTON, JAMAICA – Feb. 23, 2022 – Low-fare carrier Frontier Airlines (NASDAQ: ULCC) will launch nonstop service between Miami (MIA) and Kingston, Jamaica (KIN) beginning May 5, 2022, marking the airline’s first scheduled service to the Jamaican capital. Flights will operate three times per week year-round. To celebrate, America’s Greenest Airline is offering fares from Miami to Kingston as low as $79*.
New Route from Miami International Airport (MIA):
SERVICE TO:
SERVICE START:
SERVICE FREQUENCY:
INTRO FARE:
Kingston, Jamaica
May 5, 2022
3X
$79*
Frequency and times are subject to change, so please check FlyFrontier.com for the most updated schedule.
Frontier is focused on more than low fares. The carrier offers customers the ability to customize travel to their needs and budget. For example, customers can purchase options a la carte or in one low-priced bundle called the WORKS. This bundle includes refundability, a carry-on bag, a checked bag, the best available seat, waived change fees, and priority boarding.
Virgin Australia will introduce two new direct services ahead of the September school holidays as the airline pivots its network schedule to reconnect Australia in new ways.
The new services, focussed on markets with open borders, include the resumption of flights between Adelaide – Darwin from 6 September and the introduction of a brand-new direct service, never before operated in the airline’s 21-year history, between Adelaide – Launceston, commencing on 7 September.
To kickstart the launch of the services, Virgin Australia is offering the following one-way Economy sale fares from today until midnight this Friday 13 August or until sold-out:
Adelaide – Launceston from $59
Adelaide – Darwin from $119
And for customers looking to travel at the pointy end, Virgin Australia will continue to sell their great value Business Class fares on these services:
Adelaide – Launceston from $299
Adelaide – Darwin from $529
Along with checked baggage and seat selection included in all airfares, Virgin Australia is also offering double Velocity Frequent Flyer Status Credits on all new eligible bookings (excluding Getaway fares) made by midnight tomorrow (Tuesday 10 August).
Virgin Australia customers who hold travel credits or Future Flight credits are also encouraged to take advantage of the great value fares which are expected to sell-out quickly.
Popular, the leading financial institution in Puerto Rico, and JetBlue (Nasdaq: JBLU), the largest airline in Puerto Rico, today unveiled their new partnership with the launch of two new credit cards for customers in Puerto Rico. As trusted brands on the island, both remain committed to the growth of Puerto Rico. With the new JetBlue Mastercard and the JetBlue Mastercard Eleva from Popular, every dollar gets cardmembers closer to traveling to the destination of their choice. Both cards provide an opportunity for customers to earn TrueBlue points – which never expire – even faster and on everyday purchases.
As an added benefit, both products offer a welcome bonus of either 5,000 or 25,000 TrueBlue points by meeting the purchase requirement during the first 90 days of opening the credit account. Both cards feature contactless technology that allows the customer to pay by bringing the credit card close to the Contactless Symbol of a payment terminal.
With this launch, the JetBlue Mastercard becomes the only travel card in Puerto Rico without an annual fee that allows customers to earn points for each purchase. JetBlue purchases will accumulate two TrueBlue points per $1 spent. All other purchases—groceries, restaurants, gasoline, etc.—accumulate one point per $1 spent.
The JetBlue Mastercard Eleva card, with a $99 annual fee, allows cardmembers to earn three TrueBlue points per $1 spent on JetBlue purchases and one point per $1 spent on all other purchases. This card also has additional benefits, such as a free checked bag for the cardmember and up to three travel companions when the card is used to purchase flights operated by JetBlue. It also provides a $100 annual statement credit on the purchase of a JetBlue Vacations package.
The TrueBlue loyalty program rewards members, regardless of their travel frequency. There are no blackout dates with all seats available for redemption, and points never expire. Members earn points for every dollar spent on the base fare for JetBlue-operated flights and bonus points by booking directly on jetblue.com, depending on the fare option selected. For more information regarding these products, interested parties may visit www.popular.com/jetblue.
Air New Zealand has shared what customers can expect while travelling with the airline when the country moves to Alert Level 1. These changes will be progressively rolled out over the coming days.
Air New Zealand General Manager Customer Experience Nikki Goodman says Alert Level 1 will mark a return to normal with regards to domestic flying.
“Social distancing is no longer a requirement, unaccompanied minors will once again be able to travel domestically, and customers will be able to travel around New Zealand again with pets as checked baggage.
“Customers are still encouraged to check-in for their flight via the Air New Zealand mobile app to save time at the airport. We recommend allowing plenty of time to process through the airport as we expect to see more people travelling at this level. As we’ve adapted our processes to support customers through Alert Level 2, we’ve gained some great insight into changes that we will adopt going forward, and customers can expect to see some of these as they travel.
“Our domestic lounges are open except for Auckland Domestic, which is undergoing refurbishment, and Wellington and Christchurch regional lounges which remain closed at this stage. Hot food will be available again and served to our customers, while other food will be pre-portioned and available at the buffet. Inflight, customers would have noticed our food and beverage service resumed under Alert Level 2 with the exception of Koru Hour. We are working closely with our partners and suppliers to bring this back over the coming weeks.
“As always, our top priority is ensuring we keep our customers and people safe, so high touch surfaces on board and in our lounges and airport spaces will continue to be cleaned regularly. Our jet aircraft are fitted with hospital-grade air systems that filter out viruses, and hand sanitiser will continue to be available across the airport, kiosks, service desks and all our aircraft for customers and staff to use as they wish.
“As we get back into more frequent flying, please be patient with us, as our contact centre and customer care teams continue to receive a high volume of enquiries. If your travel isn’t urgent, we’d appreciate if you would wait to contact us so that those with imminent travel can be prioritised. We’re thrilled to welcome more people on board, but please remember to be kind to our frontline employees – and if you are unwell or have Covid-19 symptoms please do not travel.”
Further details on the customer journey for Alert Level 1 can be found on the COVID-19 hub on the Air New Zealand website.
The airline plans to operate around 55 percent of its usual domestic capacity (compared to pre-COVID-19 levels) from July and August. On Monday the airline began operating to all 20 of the domestic ports it previously flew to.
Low-fare carrier Frontier Airlines today announces its continued expansion at Ontario International Airport (ONT) with new low-fare summer seasonal nonstop flights to Seattle. The new service is in addition to five new routes announced in Dec. 2019, which included international service to Guatemala and El Salvador. To celebrate this new service, Frontier is offering fares as low as $49*, which are available now at FlyFrontier.com.
“We’re proud to lead the unprecedented growth in air service from Ontario and further expand our network to nine routes from ONT with new nonstop flights to Seattle,” said Daniel Shurz, senior vice president of commercial for Frontier Airlines. “Ontario International Airport’s convenience paired with Frontier’s low fares and friendly service have proven to be a combination for success and we look forward to enhancing our valued partnership.”
New route from Ontario International Airport (ONT):
Service is seasonal and frequency and times are subject to change, so please check FlyFrontier.com for the most updated schedule.
New routes from ONT announced Dec. 2019:
“We pride ourselves on becoming a low-cost airport and our approach is proving to be attractive to our airline partners,” said Mark Thorpe, chief executive officer of the Ontario International Airport Authority (OIAA). “Ontario has capacity to grow which is advantageous to carriers adding new aircratt and our hallmark no-hassle experience continues to appeal to our traveling customers.”
Frontier is focused on more than low fares. The carrier offers customers the ability to customize travel to their needs and budget. For example, customers can purchase options a la carte or in one low-priced bundle called the WORKS. This bundle includes refundability, a carry-on bag, a checked bag, the best available seat, waived change fees, and priority boarding.
The airline’s frequent flier program, FRONTIER Miles, lets members enjoy many benefits as well as attain Elite status. Like the airline, FRONTIER Miles is family friendly, and the program makes it easy for families to enjoy the rewards together, including family pooling of miles. FRONTIER Milesis aptly named because you earn one mile for every mile flown – no funny formulas at Frontier. If a customer travels a little or a lot, they will find FRONTIER Miles rewarding.
Frontier operates over 95 A320 family aircraft and has the largest A320neo fleet in the U.S., delivering the highest level of noise reduction and fuel-efficiency, compared to previous models. The use of these aircraft, Frontier’s seating configuration, weight-saving tactics and baggage process have all contributed to the airline’s average of 39% fuel savings compared to other U.S. airlines (fuel savings is based on Frontier Airlines 2018 fuel consumption per seat-mile compared to the weighted average of major U.S. airlines), which makes Frontier the most fuel-efficient U.S. airline. More information about Frontier’s green commitments are available at FlyFrontier.com/Green.
With over 150 new Airbus planes on order, Frontier will continue to grow to deliver on the mission of providing affordable travel across America. Frontier’s young fleet also ensures that the company keeps fares low and that customers will enjoy a pleasant and reliable experience flying with the airline.
Low-fare carrier Frontier Airlines today announces its further expansion at Phoenix Sky Harbor International Airport (PHX) with the only ultra-low-cost, nonstop flights to two California airports: Los Angeles International Airport (LAX) and San Jose Airport (SJC). To celebrate this new service, Frontier is offering fares as low as $29*, which are available now at FlyFrontier.com.
“We see tremendous growth opportunities for low-cost air travel in Phoenix and today’s expansion announcement provides significantly lower fares to key California markets,” said Daniel Shurz, senior vice president of commercial for Frontier Airlines. “Our new nonstop flights to Los Angeles and San Jose are an excellent complement to the 15 other routes we offer from Phoenix Sky Harbor. We’re proud to operate at one of the most awarded airports in the U.S. and look forward to continuing our exceptional relationship with the community.”
New routes from Phoenix Sky Harbor International Airport (PHX):
Service is seasonal and frequency and times are subject to change, so please check FlyFrontier.com for the most updated schedule.
“Frontier Airlines is an excellent partner at Sky Harbor and we greatly value the service they bring to our residents and visitors,” said Director of Aviation Services James E. Bennett.
Frontier is focused on more than low fares. The carrier offers customers the ability to customize travel to their needs and budget. For example, customers can purchase options a la carte or in one low-priced bundle called the WORKS. This bundle includes refundability, a carry-on bag, a checked bag, the best available seat, waived change fees, and priority boarding.
The airline’s frequent flier program, FRONTIER Miles, lets members enjoy many benefits as well as attain Elite status. Like the airline, FRONTIER Miles is family friendly, and the program makes it easy for families to enjoy the rewards together, including family pooling of miles. FRONTIER Milesis aptly named because you earn one mile for every mile flown – no funny formulas at Frontier. If a customer travels a little or a lot, they will find FRONTIER Miles rewarding.
Frontier operates over 95 A320 family aircraft and has the largest A320neo fleet in the U.S., delivering the highest level of noise reduction and fuel-efficiency, compared to previous models. The use of these aircraft, Frontier’s seating configuration, weight-saving tactics and baggage process have all contributed to the airline’s average of 39% fuel savings compared to other U.S. airlines (fuel savings is based on Frontier Airlines 2018 fuel consumption per seat-mile compared to the weighted average of major U.S. airlines), which makes Frontier the most fuel-efficient U.S. airline. More information about Frontier’s green commitments are available at FlyFrontier.com/Green.
With over 150 new Airbus planes on order, Frontier will continue to grow to deliver on the mission of providing affordable travel across America. Frontier’s young fleet also ensures that the company keeps fares low and that customers will enjoy a pleasant and reliable experience flying with the airline.
Southwest Airlines Co. (NYSE: LUV) today announced an intention to serve Steamboat Springs, Colo. through Yampa Valley Regional Airport (HDN). The carrier anticipates beginning seasonal service by the end of 2020 with daily flights, initially served nonstop from Denver.
“Whether you’re a skier, snowboarder, or just enjoy a winter wonderland, Steamboat Springs has something for everyone, and now you’ll be able to reach the region on Southwest with a short, easy flight from Denver,” said Adam Decaire, Southwest’s Vice President of Network Planning. “We’re looking forward to bringing our world famous Hospitality paired with Customer-friendly policies like skis and snowboards fly free* closer to the slopes of the Rocky Mountains later this year.”
“We are thrilled about Southwest Airlines’ intent to serve Steamboat into HDN starting winter 2020/2021,” said Rob Perlman, President and Chief Operating Officer of Steamboat Ski & Resort Corporation. “What an ideal partner to bring more skiers and riders to experience Steamboat’s famous Champagne Powder® snow. Southwest’s world renowned hospitality is perfectly aligned with Steamboat’s genuine western hospitality, and we’re excited to welcome their loyal Customers to our magical mountain destination.”
Southwest intends to release additional information about its initial schedule and fares in the coming months.
For more information about Southwest or to book any of the carrier’s more than 4,000 daily flights, visit Southwest.com.
*Southwest Airlines allows for up to two free checked bags (size and weight limits apply). Ski and snowboard equipment, which includes one pair of skis or one snowboard, one set of poles, and one pair of ski/snowboard boots encased in a container(s) acceptable to Southwest, counts as one checked bag even if tagged separately.
FORT WORTH, Texas — As the busy summer travel period quickly approaches, American Airlines has announced changes to its policies regarding oversize sports and music equipment. American is eliminating oversize bag fees for common sports and music equipment, effective for travel on or after May 21. The updated policies, which will be music to the ears of musicians who fly on American, will also ensure that customers can more easily pursue active and healthy lifestyles wherever their travels may take them, without having to pay additional oversize bag fees.
Customers can check common oversize sports and music equipment as standard baggage, up to the maximum allowed dimensions and within the weight requirements. Refer to the full policy for additional information.
What you should know
• Based on feedback from our customers and American team members, American is eliminating the charge for common oversize sports and music equipment — up to the maximum size we accept for these items. The change is effective for travel on or after May 21. • American will accept these oversize items as a standard checked bag without an additional oversize charge. • The checked oversize bag counts toward a customer’s normal baggage allowance. For example, customers traveling within the United States, who used to pay $150 to check one oversize item such as a surfboard, will now pay $30 — the cost of a standard first bag — if the weight is less than 50 lbs. Customers traveling with skis or a snowboard will now be able to check in an equipment bag with the skis or snowboard as one bag (up to 50 lbs./62 in.). • Due to special handling requirements, oversize items such as antlers, hang gliders, scuba tanks and kite/windsurfing items will continue to incur a flat $150 fee. • Additional allowances/restrictions may apply based on destination, class of service, elite status, active U.S. military members or AAdvantage® cardmembers (on domestic American-operated itineraries). For more information, visit aa.com/checkedbags.
About American Airlines Group
American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix and Washington, D.C. American is a founding member of the oneworld® alliance, whose members serve more than 1,000 destinations with about 14,250 daily flights to over 150 countries. Shares of American Airlines Group Inc. trade on Nasdaq under the ticker symbol AAL. In 2015, its stock joined the S&P 500 index.
