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Tag: Choice

Fiji Airways wins APEX award for best entertainment & best seat comfort in South Pacific

November 10, 2023 – Fiji Airways is closing off the airline award season on a high with two prestigious accolades in the APEX Passenger Choice Awards for 2024.

The National Airline has been honoured with the coveted awards;

  • Best Entertainment in the South Pacific
  • Best Seat Comfort in the South Pacific

This is the first time that Fiji Airways’ inflight entertainment offerings have been recognised, while the airline has won Best Seat Comfort for the second year in a row.

The company has recently added award-winning blockbuster titles from Disney and HBO to its inflight entertainment content providing more than 840 hours of content, offering guests the most comprehensive and immersive experience in the South Pacific region.

In addition, Fiji Airways has also introduced wellness content such as meditation and breath work to help guests arrive at their destination relaxed and rejuvenated.

Moreover, the airline also offers complimentary full flight Wi-Fi browsing in Business Class, 15 minutes complimentary text Wi-Fi in Economy Class, and more attractive Wi-Fi purchase plans on their A350 and 737 MAX fleet. Which means that passengers flying between the United States and Australia/New Zealand via Nadi, will have the most comprehensive Inflight Entertainment and Connectivity experience offered by any airline flying the region.

The company attributes its recognition for Best Seat Comfort in the South Pacific for two years running to the fact that it has one of the youngest and most modern fleet in the world.

The four flagship Airbus A350’s, which service medium and long haul flights, feature Collins Aerospace Super Diamond full lie-flat seats, offering extra comfort with generous bedding and amenities for Business Class guests.  A turn down service which includes a mattress, duvet, blanket and pillow is a favourite for guests on long haul flights.

The airline remains focused on inspiring and motivating travellers by offering unparalleled service, ensuring passenger satisfaction, and creating unforgettable moments.

Indian Government announce selection of Dassault Aviation Rafale to equip Indian Navy

(Saint-Cloud, France, July 14, 2023) – The Indian Government announced the selection of the Dassault Aviation (OTC: DUAVF) Rafale to equip Indian Navy Navy Rafale to equip the Indian Navy with a latest-generation fighter following an international competition launched by the Indian authorities. This decision comes after a successful trial campaign held in India, during which the Navy Rafale demonstrated that it fully met the Indian Navy’s operational requirements and was perfectly suited to the specificities of its aircraft carrier.

The Indian Navy’s 26 Rafale will eventually join the 36 Rafale already in service, which are giving full satisfaction to the Indian Air Force, making India the first country to make the same military choice as France by operating both versions of the aircraft to help consolidate its superiority in the air and on the seas and guarantee its sovereignty.

This selection confirms the excellence of the Rafale, the exceptional quality of the link between Dassault Aviation and the Indian Forces, and the importance of the strategic relationship between India and France.

Delta Named Best Airline for American Travelers by USA Today

USA TODAY 10 Best Readers’ Choice Awards announced their list of best airlines, airline amenities and airports of 2021 – naming Delta (NYSE: DAL) the best airline for American travelers, the Delta Sky Club at John F. Kennedy International Airport in New York as the best airport lounge and Delta flight attendants as the best cabin crew.

Nominees in all categories are chosen editorially by a panel of experts. Once the nominees were selected, readers could vote once per category, per day for four weeks. The winners indicate which airlines, airline amenities and airports make getting to your destination a pleasure rather than a pain.

The Delta Sky Club at New York-JFK features a Sky Deck overlooking Terminal 4, free WiFi, fresh food, premium drinks and more. During the ongoing pandemic, guests can expect to see a new standard of Club cleanliness that includes the same Delta CareStandard practices found throughout the airport and onboard aircraft. This includes but is not limited to: individually packaged fresh food options; plexiglass partitions at check-in, at the bar and between seating areas; limited capacity and blocked seats to promote more space; and enhanced cleaning measures. Learn more on delta.com

In September 2020, the airline opened its newest and largest Delta Sky Club as a part of Salt Lake City International Airport’s newly opened terminal. Delta’s support of the new Salt Lake City Airport build is part of the airline’s ongoing strategy to modernize our hub infrastructure and customer experience by investing more than $12B in airport projects.

JetBlue and American Airlines Announce Strategic Partnership

JetBlue Airways Corp. (NASDAQ: JBLU) and American Airlines Group Inc. (NASDAQ: AAL) announced a strategic partnership that will create seamless connectivity for travelers in the Northeast and more choice for customers across their complementary domestic and international networks. In addition, the relationship will accelerate each airline’s recovery as the travel industry adapts to new trends as a result of the pandemic.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20200716005584/en/

The partnership includes an alliance agreement that proposes codeshare and loyalty benefits that will enhance each carrier’s offerings in New York and Boston, providing strategic growth and driving value for customers and crewmembers of both airlines. (Graphic: Business Wire)

The partnership includes an alliance agreement that proposes codeshare and loyalty benefits that will enhance each carrier’s offerings in New York and Boston, providing strategic growth and driving value for customers and crewmembers of both airlines. (Graphic: Business Wire)

The partnership includes an alliance agreement that proposes codeshare and loyalty benefits that will enhance each carrier’s offerings in New York and Boston, providing strategic growth and driving value for customers and crewmembers of both airlines. Customers will experience a number of benefits from the new partnership, including:

  • New and expanded routes: The partnership enables new strategic growth opportunities for both airlines. As a result, American will launch international service from New York (JFK) to Tel Aviv (TLV) and to Athens (ATH) and JFK to Rio De Janeiro (GIG) will return as a daily seasonal route in winter 2021, in addition to continuing to serve popular long-haul destinations like London (LHR) and Madrid (MAD). JetBlue will also accelerate its growth in key cities, bringing its award-winning service to more customers. JetBlue will grow in greater New York City, adding flights at LaGuardia (LGA) and Newark (EWR), while also increasing its presence at JFK for seamless connections to American’s expanded international network. JetBlue plans to enhance service to strategic markets on the East Coast, West Coast, and in the Southeast, building on JetBlue’s recently announced service between EWR and nine markets, including Mint® service to Los Angeles (LAX) and San Francisco (SFO).
  • More choice and loyalty benefits: Through their integrated networks,JetBlue and American will operate reciprocal codeshare flights, giving customers new options with improved schedules, competitive fares and nonstop access to more domestic and international destinations. JetBlue will gain connectivity to more U.S.destinations, a broad global network and an improved frequent flyer proposition, while American will complement JetBlue’s improved and expanded service with new international routes. JetBlue and American loyalty members will also enjoy new benefits while the carriers are exploring additional premium experiences for customers.
  • Seamless experience: Customers will enjoy a seamless experience across both airlines, including the ability to book a single itinerary on either website, convenient connections and an improved on-the-ground experience — resulting in a compelling proposition for both leisure and corporate customers. Additionally, customers seeking more comfort in transcontinental service will have access to both JetBlue’s Mint and American’s three-class Transcon service.

“Pairing JetBlue’s domestic network with American’s international route map creates a new competitive choice in the Northeast, where customers are longing for an alternative to the dominant network carriers,” said Joanna Geraghty, president and chief operating officer, JetBlue. “This partnership with American is the next step in our plan to accelerate our coronavirus recovery, get our crewmembers and our aircraft flying again, and fuel JetBlue’s growth into the future.”

“This is an incredible opportunity for both of our airlines,” said American Airlines President Robert Isom. “American has a strong history in the Northeast, and we’re proud to partner with JetBlue as the latest chapter in that long history. Together, we can offer customers an industry-leading product in New York and Boston with more flights and more seats to more cities.”

New routes from the Northeast

The partnership between American and JetBlue enables sustainable international growth for customers in the Northeast from JFK, which will continue to complement the robust international service from Philadelphia (PHL), for even more options.

Upon the implementation of the alliance agreement, American intends to launch service between JFK and TLV and will introduce new seasonal service between JFK and ATH next summer, to meet the strong local demand. The new nonstop service to TLV and ATH from JFK will be the first long-haul international flights that American has launched from New York in more than four years. American will also operate daily seasonal service to GIG beginning in winter 2021 during the peak summer travel period in Rio de Janeiro. And, once the coronavirus pandemic has ended, the new partnership is certain to facilitate American adding new long-haul markets in Europe, Africa, India and South America

As New York’s Hometown Airline®, JetBlue plans to increase flying out of New York’s three major airports, bringing its award-winning experience to more customers. Its growth at JFK will be aimed at offering even more connection opportunities to American’s growing international network of destinations. From both New York and Boston, JetBlue plans to enhance service to strategic markets, including those on the East Coast, West Coast, and in the Southeast. This will further build on JetBlue’s recently announced growth between EWR and nine markets, including Mint service to LAX and SFO.

More choice and loyalty benefits: Codeshare creates more options for customers

JetBlue and American will begin a new codeshare relationship, giving customers seamless access to more destinations, including international service. The codeshare will introduce JetBlue customers to more than 60 new routes operated by American and will introduce American’s customers to more than 130 new routes operated by JetBlue. Codesharing allows customers to book a single itinerary combining flights from both airlines, which will result in a one-stop check-in experience and seamless flight connections from origin to destination.

“JetBlue customers will have more routes and destinations to choose from through American Airlines’ extensive global network,” said Scott Laurence, head of revenue and planning, JetBlue. “Together we will offer customers better options than either of us could alone. This partnership enables JetBlue to bring our low fares and great service to even more customers by expanding our presence in our hometown, growing relevance in Boston, and supporting our successful Mint franchise.”

“Leisure travel is important to our customers, and JetBlue’s network paired with their award-winning service, are the perfect fit,” said Vasu Raja, Chief Revenue Officer at American Airlines. “Both airlines’ customers value access to more destinations, whether it’s a JetBlue customer who wants more direct access to South America from New York, or an American customer who wants more robust service to Florida. Together, we can give our customers the best of both worlds.”

Emirates Introduces Generous Customer Waiver Policy

Emirates is providing customers more flexibility, choice and value through its newly introduced waiver policy for all booked tickets issued on or from today, 7 March until 31 March 2020, allowing customers across its network the choice of changing their travel dates without change and reissuance fees.

The move provides Emirates’ customers with peace of mind should they decide to change their travel plans due to the evolving COVID-19 situation. Customers can change their booking to any date for travel within an 11 month date range in the same booking class without change penalties. Difference in fare, if applicable applies. The policy covers all existing destinations across the Emirates network.

Adnan Kazim, Chief Commercial Officer, Emirates Airline, said: “We want our customers to feel fully supported, comfortable and confident when making travel plans, while offering them the best fares, without incurring change fees should they decide to delay or adjust dates. The situation remains dynamic and we will continue to look at ways to provide flexibility, convenience and peace of mind for our customers.”

Emirates Skywards will also be providing more flexibility to its members who have been impacted by the outbreak of the coronavirus through imposed travel restrictions and flight reductions. Skywards Platinum, Gold and Silver members can maintain their current status by fulfilling 80% of their tier travel requirements between 31 March and 30 June 2020. In addition, Skywards members booked to travel between 1 March and 30 June 2020 will be able to benefit from an additional 20% bonus Tier Miles.

For additional peace of mind, Emirates is also taking its aircraft cleaning process to the next level through additional precautionary measures of implementing enhanced disinfecting procedures after flights from destinations most affected by COVID-19. If the airline is alerted to any suspect or confirmed cases of infectious diseases, teams will be immediately deployed for a deeper cleaning to thoroughly disinfect all cabins of that aircraft with stronger, approved chemicals. Across all its aircraft, Emirates utilises HEPA filters, which are proven to remove more than 99% of viruses in the cabin environment. If there is a suspected case onboard, Emirates will go a step further to replace all the HEPA filters on the aircraft.

Customers are advised that fare differences or applicable taxes may apply if they wish to change their bookings to a different fare class. Current refund and rebooking conditions for tickets issued before 5 March still apply. Customers impacted due to cancellations of flights impacted by the COVID-19 virus are advised to check emirates.com for rebooking or rerouting options.

Customers who wish to change their travel arrangements after making bookings between 7 March and 31 March can visit their travel agent or contact the Emirates call centre at +971 600 555555.

New US Airline to make Flying a Breeze

Written by Chris Frame

Travellers in the US are set to enjoy more choice in the air, with the formal launch of Breeze Airways announced last week.

Previously known by the code name “Moxy”, the new airline is the brainchild of experienced airline executive David Neeleman, who is renowned for having established four successful airlines during his career.

With the experience of establishing the likes of Morris Air, WestJet, Jet Blue and Azul, each of Neeleman’s new entrants are notable for introducing a variety of innovations to the market.

Today considered commonplace; leading customer experience improvements include e-ticketed bookings, inflight TV streaming and the opening up of routes to city pairs previously not served by existing carriers.

Click the link below for the full story!

https://australianaviation.com.au/2020/02/new-us-airline-to-make-flying-a-breeze/

Azul Receives the First Airbus A321neo in Brazil

The aircraft is the first of 13 ordered and will allow the company to simultaneously grow its high-density domestic routes and reduce seat-cost

SÃO PAULO, Nov. 12, 2019 /PRNewswire/ —  Azul S.A., “Azul”, (AZUL), the largest airline in Brazil by number of cities served and daily departures, receives today the first Airbus A321neo ever delivered in Brazil. Configured in a 214 seat layout and powered by CFM International’s Leap-1A engines, the aircraft is the first of 13 ordered. The airline has chosen the A321neo to fly its high-density domestic routes and will provide customers with an industry leading inflight experience, including larger overhead bins, mood-lighting and individual touch-screen inflight entertainment.

“The A321neo is an important milestone for Azul once it will allow the company to simultaneously grow its route network and become more efficient. Customers will enjoy the extra legroom of our Espaco Azul product as well as free unlimited snacks and drinks. The new Airbus will also feature individual seat-back touch screen entertainment with stored content and soon to come streaming live-TV and Wifi”, says John Rodgerson, CEO of Azul.

About Azul
Azul S.A., the largest airline in Brazil by number of flight departures and cities served, offers 910 daily flights to 114 destinations. With an operating fleet of 133 aircraft and more than 12,000 crewmembers, the Company has a network of 237 non-stop routes as of September 30, 2019. In 2019, Azul was awarded best airline in Latin America by TripAdvisor Travelers’ Choice and also best regional carrier in South America for the ninth consecutive time by Skytrax. In 2018, the Company was elected best airline by Kayak’s Flight Hacker Guide. Azul also ranked as most on-time airline in Brazil in 2018 according to FlightStats. For more information visit www.voeazul.com.br/ir

Azul Reports February 2019 Traffic

SÃO PAULO, March 6, 2019 /PRNewswire/ — Azul S.A., “Azul”, (B3: AZUL4, NYSE: AZUL), the largest airline in Brazil by number of cities served and flight departures, announces today its preliminary traffic results for February 2019.

Consolidated passenger traffic (RPKs) increased 18.4% compared to February 2018on a capacity increase (ASKs) of 16.9% resulting in a load factor of 81.1%, an increase of 1.0 p.p. compared to the same period in 2018. Domestic load factor was 82.1% and international was 78.0%.

“We had a very strong February with domestic demand growing 24.4% resulting in a load factor of 82.1%, up 2.9 percentage points. We couldn’t be more excited about the results we are seeing from the A320neos. We now have 24 next-generation aircraft in our fleet and will continue to focus on accelerating our fleet transformation plan going forward,” says John Rodgerson, Azul’s CEO. 

Year to date we continue to be the most on-time airline in Brazil with 85.6% of flights departing within 15 minutes of departure time, according to FlightStats.

About Azul 

Azul S.A. (B3: AZUL4, NYSE: AZUL), the largest airline in Brazil by number of cities served, offers 821 daily flights to 110 destinations. With an operating fleet of 123 aircraft and more than 11,000 crewmembers, the Company has a network of 220 non-stop routes as of December 31, 2018. In 2018, Azul was awarded best airline in Latin America by TripAdvisor Travelers’ Choice and by Kayak’s Flight Hacker Guide, and also best regional carrier in South America for the eighth consecutive time by Skytrax. Azul also ranked as most on-time airline in Brazil in 2018 according to FlightStats. For more information visit www.voeazul.com.br/ir

This traffic release includes estimates and forward-looking statements within the meaning of the U.S. federal securities laws. These estimates and forward-looking statements are based mainly on our current expectations and estimates of future events and trends that affect or June affect our business, financial condition, results of operations, cash flow, liquidity, prospects and the trading price of our preferred shares, including in the form of ADSs. Although we believe that these estimates and forward-looking statements are based upon reasonable assumptions, they are subject to many significant risks, uncertainties and assumptions and are made in light of information currently available to us. In addition, in this release, the words “June,” “will,” “estimate,” “anticipate,” “intend,” “expect,” “should” and similar words are intended to identify forward-looking statements. You should not place undue reliance on such statements, which speak only as of the date they were made. Azul is not under the obligation to update publicly or to revise any forward-looking statements after we distribute this press release because of new information, future events or other factors.  Our independent public auditors have neither examined nor compiled the forward-looking statements and, accordingly, do not provide any assurance with respect to such statements.  In light of the risks and uncertainties described above, the future events and circumstances discussed in this release might not occur and are not guarantees of future performance. Because of these uncertainties, you should not make any investment decision based upon these estimates and forward-looking statements.