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Delta Airlines Resumes New York-JFK to São Paulo flights

Delta will resume flights between John F. Kennedy International Airport in New York and Guarulhos International Airport in São Paulo beginning Feb. 12, 2021. The route will operate four times per week with Boeing 767-400 aircraft featuring the latest Delta OneDelta Premium SelectDelta Comfort+ and Main Cabin service. Flights will depart from Terminal 4 at JFK and Terminal 3 in São Paulo, where Delta and its partners offer easy and convenient access to Delta Sky Clubs or partner lounges. The route also complements Delta’s daily service between its Atlanta hub and São Paulo, providing significant connection opportunities through two of Delta’s major hubs.

Delta has added more than 100 layers of protection through its Delta CareStandard, and has extended middle seat blocking through April 30, 2021 – the only U.S. airline to do so. To make the travel planning experience easier, Delta has created an interactive travel map to help customers understand where Delta flies and the latest travel requirements or restrictions at their destination, including more information on the U.S. Centers for Disease Control requirement that customers entering or transiting the U.S. present a negative COVID-19 test result.

Even as Delta has doubled down on its investment in safety and cleanliness, it also continues to invest in offering a superior customer experience and award-winning hospitality, including refreshing more than 300 new in-flight entertainment options and recently announced plans to bring high-speed Wi-Fi on board this year.

Transport of essential goods and services

During the COVID-19 pandemic, Delta Cargo kept the supply chain flowing with cargo-only flights. With the return of service more widely to the Brazilian market, the company’s flights will also offer larger cargo capacity – allowing Delta Cargo’s customers to transport essential goods, perishable products and supplies between Brazil and the U.S.

The cargo division also supports the delivery of vaccines in the U.S. and, since December, has been distributing shipments of COVID-19 vaccines as part of the global effort to combat the pandemic.

Detailed information on how to book a vaccine shipment is obtained from Delta Cargo’s Pharma Desk, which can be contacted by e-mail at DeltaCargoPharma@delta.com or by phone at +1 (800) 352-2746 (valid for calls originating in the U.S.). In addition, the Cargo Charters team can help with this Charter request form or by email at DeltaCargoCharters@delta.com. Additional information about Delta Cargo is available at deltacargo.com.

Delta’s flight schedule remains subject to change due to the evolving nature of COVID-19, customer demand and government travel regulations. For more information on Delta’s response to the COVID-19 pandemic, visit delta.com.

Delta schedule for New York (JFK) – São Paulo (GRU) flights*

Flight #Departure Arrival Days of the week 
DL 471JFK: 9:35 p.m.GRU: 9:40 a.m.+1Mon, Wed, Fri and Sun
DL 472GRU: 9:15 p.m. JFK: 5:20 a.m.+1 Mon, Tue, Thu, Sat

*The first flight from GRU departs on Feb. 13.

Delta Brings Back Flights Across Atlantic and Pacific for 2021

As Delta works to restart service in line with the lifting of travel restrictions, potential vaccine availability and the gradual return of demand, customers will see more trans-Atlantic and trans-Pacific flights to top business and leisure destinations for the winter 2020-2021 and summer 2021 seasons. While the airline expects pre-COVID level recovery for international flying to continue to lag U.S. domestic, Delta plans to add over 50 transoceanic flights next summer, compared to the summer 2020 schedule.

Delta will focus its strengths in its core markets and with the support of its partners, offer customers a wide array of onward connections.

“While significant hurdles remain in the global fight against the pandemic, we are ready to connect customers to the people, places, opportunities and experiences they’re longing for,” said Joe Esposito, S.V.P. – Network Planning. “Customers flying internationally can look forward to a modernized fleet featuring our latest cabin products and a travel experience that prioritizes their health and the health of our employees from check-in to baggage claim.”

As customers consider future travel, whether international or domestic, Delta’s multi-layered approach to their health and safety ensures peace of mind throughout the travel journey. These include, but are not limited to:

– Sanitizing all aircraft with electrostatic spraying before departure and extensive pre-flight disinfection of high-touch points throughout the aircraft interior.

– Using state-of-the-art air circulation systems with HEPA filters that extract more than 99.99% of particles, including viruses.

– Blocking all middle seats and limiting the number of customers per flight through Jan. 6, 2021.

– Requiring face masks throughout the airport, in Delta Sky Clubs and on board the aircraft

Click the link below for the full story and more details!

https://news.delta.com/delta-brings-back-more-flights-across-atlantic-and-pacific-winter-and-summer-2021

A350 soaring above the clouds

Delta Offers Lounge Access at London Heathrow Terminal 2

Starting Thursday, Delta Air Lines’ premium customers and eligible frequent fliers will be welcomed into the award-winning Plaza Premium lounge at London-Heathrow Terminal 2. 

Following their temporary move to Terminal 2 from Terminal 3, eligible Delta and Virgin Atlantic customers will be able to enjoy complimentary food and beverages in the Plaza Premium lounge before their flight. Delta offers daily flights between Heathrow and New York-JFK and a three-times-a-week service to Atlanta.

Since the pandemic, Delta has implemented a new level of clean – the Delta CareStandard – so customers can travel with confidence. In line with this ethos, Plaza Premium has also enhanced its cleaning and safety measures so customers can feel confident when they use the lounge before they fly. Customers are also encouraged to wear a face covering and practise social distancing.

“Safety is at the heart of everything we do at Delta and we’ve implemented additional measures to provide peace of mind for customers at every step of their travel journey,” said Shane Spyak, Delta’s Vice President – Europe, Middle East, Africa and India. “This includes working with our airport partners across our global network to provide additional layers of protection in lounges.”

In the U.S., there are limited Delta Sky Clubs open at Atlanta and New York-JFK airports. Customers will find seating that adheres to social distancing guidelines, plus a streamlined food and beverage offering among the measures being taken to limit touchpoints and keep the Clubs clean.

Delta remains the only U.S. airline offering nonstop service between the U.K. and United States that is keeping middle seats blocked throughout the aircraft on all routes until September 30, 2020, to help protect the health and safety of its customers and crew. Seat blocks are automatically implemented to prevent the adjacent seat being booked once a reservation is complete and seats are chosen. Parties of three or more are able to book seats together, including middle seats.

As part of its COVID-19 health and safety measures, Delta requires employees and customers to wear a face mask or appropriate covering when travelling. The airline also has enhanced booking flexibility in place on flights purchased until August 31, 2020, to provide reassurance to customers should they need to amend their plans. Changing an existing booking is easy via the “My trips” area on delta.com.

Furthermore, the airline has a rigorous onboard cleanliness programme, which includes:

Sanitizing the aircraft before every flight

State-of-the-art air circulation systems with HEPA filters that extract more than 99.99% of fine particles in the air, including viruses and bacteria, on all trans-Atlantic flights (and mostly across Delta’s network).

– Boarding flights from back-to-front – reducing the instances of customers needing to pass by one another

– Temporarily streamlining onboard food and beverage service to reduce touchpoints

– Providing supplies directly to customers when available, including hand sanitizers in wellness kits