Tag: contact

Ryanair agrees on new partnership deal with OTA kiwi.com

January 29, 2024 / WIL BALDWIN

KIWI GUARANTEE NO OVERCHARGING FOR RYANAIR FLIGHTS/ANCILLARIES

Following the recent approved partnership between Ryanair Holdings PLC (Ireland: RYA) and OTA, loveholidays.com. Ryanair today (Monday, January 29) announced a new partnership agreement with approved OTA, Kiwi.com, which guarantees that Kiwi will now have direct access to the Ryanair.com website without screenscraping, and Kiwi agree to provide their customers with low Ryanair prices for flights and ancillaries, and will see Kiwi provide the direct accurate customer contact and payment details to Ryanair.

This new approved OTA deal means that Kiwi customers can now buy Ryanair flights/ancillaries at real prices (without mark-ups) via the Kiwi.com website, and Kiwi customers will have direct access to their myRyanair account and will receive all Ryanair flight info directly to their email from Ryanair. Kiwi customers will no longer need to complete Ryanair’s customer verification process which unauthorised OTA Pirates’ customers must continue to do.

In addition to these benefits, this deal also allows customers to enjoy Kiwi virtual interline service which allows customers to book connecting flights, but if they miss their connection flight, Kiwi will reaccommodate passengers free of charge on the next available flight.

Ryanair has long campaigned for all consumers to be protected from OTA Pirate overcharges and pricing scams, and an end to fake customer contact and payment info. This approved OTA partnership with Kiwi demonstrates how OTAs can work with Ryanair in a transparent way that eliminates the need for anti-consumer practices while giving Kiwi.com passengers direct access to Ryanair’s low prices with no overcharges or price scams.

Forward-Looking Statements

This press release may contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including expected delivery dates. Such statements are based on current expectations and projections about our future results, prospects and opportunities and are not guarantees of future performance. Such statements will not be updated unless required by law. Actual results and performance may differ materially from those expressed or forecasted in forward-looking statements due to a number of factors, including those discussed in our filings with the Securities and Exchange Commission.

Changes Adopted Following KiwiRail Track Damage Report

August 16, 2021 / WIL BALDWIN

KiwiRail and Auckland Transport are already making changes to address issues raised by a report into track damage through Rolling Contact Fatigue that led to widespread speed restrictions across the Auckland rail network.

The Auckland RCF Working Group Root Cause Assessment Report, prepared for KiwiRail and Auckland Transport, identified multiple causes, with historic underinvestment in Auckland’s rail track infrastructure identified as one of the key factors. The report also pointed to insufficient rail grinding, poor underlying track condition, the design of the EMU trains and the wheel rail interface. Auckland’s climate is also another likely contributor.

KiwiRail Chief Operating Officer Todd Moyle acknowledged the report’s findings, and said work was already well advanced to implement recommendations made in the report.

Todd Moyle says that 130km of rail was replaced in just seven months and KiwiRail is now working through the second phase to repair the more complex sections of track.

The track remediation work is part of a $1.5 billion programme of work to modernise and improve the Auckland metro rail network. Other projects include the ‘third main’ project to ease congestion and allow for extra services on the busiest part of the network between Westfield and Wiri, the extension of electrification to Pukekohe, and three new stations at Drury and Paerata. When complete, Auckland commuters and freight customers will enjoy a more resilient and reliable network.

SBB Swiss Rail to Offer Customers with Bicycles More Space and Reliability

February 26, 2021 / WIL BALDWIN

SBB is improving its services for travelling with bicycles for the 2021 cycling season. It is taking this step in response to strong demand and to insufficient capacity last summer. On key leisure travel lines (Bern to Brig, Zurich to Chur) SBB is tripling capacity at times of high demand from 21 March. SBB will offer customers with bicycles more reliable journey planning: thanks to reservations, passengers taking along bikes can be sure that they will find space for them on trains. The price of bicycle reservations is reduced from CHF 5 to CHF 2. SBB presented the improved services to cycling, consumer and industry organisations today and outlined future prospects for traveling with bikes.

There has been a sharp increase in demand for travelling with bikes and holidays in Switzerland due to the coronavirus crisis. In some cases this has led to capacity shortages and dissatisfied customers who were unable to travel with their bike on the train they had planned to use. Around 80,000 Bike Day Passes were sold in the peak month of July 2020, for example, which is up by around 45% compared to the previous year. SBB also transported up to 15,000 bikes with self-service loading on the main axes of Zurich to Chur and Bern to Brig.

SBB expects demand for travel with bikes to continue to rise and is responding to this trend. This is why – together with Pro Velo and the Swiss Transport and Environment Association – it engaged in broad-based dialogue with cycling stakeholders as well as consumer and industry organisations on the issue of ‘sustainable travel with bicycles’. The aim is to offer customers reliable journey planning and reservations, to further improve and simplify services and to make them even more customer-friendly. SBB has a duty of responsibility towards all customers and wishes to provide services that meet and take account of the needs of all passengers as far as possible – including, for example, people with disabilities or families.

In view of the forthcoming cycling season, which begins on 21 March, SBB has introduced various changes to make travelling with bikes easier:

SBB is increasing capacity for the self-service loading of bicycles at times of high demand on the key leisure travel lines, tripling capacity compared to the current levels where possible. These routes include Bern to Brig and Zurich to Chur. Additional capacity will also be provided on routes to Ticino, Interlaken and the southern foot of the Jura. Passengers will be assisted with the loading of bicycles by SBB staff on these lines where possible.

In order to expand capacity medium and long-term, SBB is currently assessing which technical measures can be implemented long-term to create additional bicycle spaces on various types of train. Only minor modifications to rolling stock are possible in the short term.

Customers with bicycles need to be able to plan their journey reliably and safely. SBB makes this possible on all Swiss InterCity trains with a reservation costing CHF 2. Passengers who made a reservation can be certain that they will find space for their bike on the trains. Trains are labelled with the well-known bicycle symbol in the online timetable. Bikes can only be transported using self-service loading on trains labelled with this symbol if a reservation has been made and a valid bike ticket is presented. Reservations can be made up until shortly before departure in the SBB Mobile app. They can also be purchased at the counter or several days in advance via the SBB Contact Center

(tel. 0848 44 66 88)

The price for reservations will be reduced from CHF 5 to CHF 2 for a continuous connection – for example for a route with more than one section. International trains within Switzerland can now also be used for bike transport with a reservation, but prices and booking options may differ. Bikes can be transported with a valid bicycle ticket but without a reservation on regional services (R, S, RE trains) as well as on InterRegio trains (IR).

Emirates Announces Repatriation Flights to Casablanca

September 7, 2020 / WIL BALDWIN

To help stranded Moroccans around the globe get home, Emirates plans to operate two flights between Dubai and Casablanca on 8 and 9 September. Customers can also connect to these flights in Dubai from Emirates’ current network of 84 destinations across the Middle East and GCC, Asia Pacific, Europe and the Americas.

Emirates flight EK9953 on 8 and 9 September will depart Dubai at 1000hrs, arriving in Casablanca at 1530hrs. The return flight, EK9954 will depart Casablanca at 1730hrs, arriving Dubai at 0350hrs the next day.

Flights can be booked on emirates.com, through travel agents, Emirates’ sales offices and contact centre. Passengers must meet all the entry requirements to Morocco to be allowed to board the flights.

Flights from Dubai to Casablanca

Passengers who will be able to board must be Moroccan citizens, or foreign nationals holding Moroccan residency, or foreign nationals traveling to Morocco for business (holding a permit from the Moroccan Embassy in the UAE) in addition to diplomatic staff connecting from Dubai to Morocco.

Emirates customers entering Morocco must complete a PCR test (within 48 hours of travel) and a Serology test for Covid-19, with printed results to present on request at check-in and to the local authorities on arrival.

Customers must also complete the passengers’ health form before departure at http://www.onda.ma/en/I-am-passenger/Traveller-Guide/Public-health-passenger-form. The form must be printed and presented upon arrival.

In addition, foreigners who do not require a visa to Morocco can be accepted if they provide a confirmed hotel booking.

Flights from Casablanca to DubaiThese flights will be available for passengers eligible to enter or transit through the UAE.

Ensuring the safety of travellers, visitors, and the community, COVID-19 PCR tests are mandatory for all inbound and transit passengers arriving to Dubai (and the UAE), including UAE citizens, residents and tourists, irrespective of the country they are coming from.

Wynn Resorts Extends Benefits for All North American Employees

April 2, 2020 / WIL BALDWIN

I always love to read stories about the generosity of great corporations. Especially during times when self-centered politicians love to bash them so that they can profit from the potential graft a pending victory can bring. -WB

PRNewswire/ — Wynn Resorts (Nasdaq: WYNN), the world’s leading resort company based in Las Vegas, Nevada, announced today that the Company will extend paying all salaried, hourly and part-time employees through May 15, for a total of 60 days of payroll continuance. The Company decided to take this action as part of its shared responsibility for the health and safety of its employees, their families and the Las Vegas and Greater Boston communities during this pandemic.

Payroll coverage will include more than 15,000 current Wynn and Encore employees. For tipped employees, it includes the average tip compliance rate or distributed tips/tokes since the beginning of the year.

“It is our shared responsibility to follow the direction of health and safety professionals to stay home, and limit social contact,” said Wynn Resorts CEO Matt Maddox. “We owe it to each other, our families and to our community.”

For more information on Wynn’s health and safety measures, please visit www.WynnInfo.com.

The Encore Boston Harbor Casino in Everett seen from Somerville. (Jesse Costa/WBUR)

Alstom’s Tram Enters Service in Avignon

October 20, 2019 / WIL BALDWIN

Alstom has commissioned its first new-generation Citadis X05 tram in its short version, on the first tramway line of Grand Avignon. The inauguration took place in the presence of Elisabeth Borne, Minister of the Ecological and Solidarity Transition, Renaud Muselier, President of Région Sud, Maurice Chabert, President of the Vaucluse Department, Patrick Vacaris, President of Grand Avignon, Cécile Helle, Mayor of Avignon, Jean-Marc Roubaud, President of Técélys and Jean-Baptiste Eyméoud, President of Alstom France.

“Alstom and its teams are proud to be present at the commissioning of this first tramway line in Avignon. Thanks to their reliability, availability and easier maintenance, we are fully confident in the ability of the 14 Citadis trams to address the major travel challenges of the Agglomeration Community of Grand Avignon. I would also like to thank the members of Grand Avignon for having entrusted us with part of the infrastructural work. This new line will become a showcase for the expertise of the French rail sector,” said Jean-Baptiste Eyméoud, President of Alstom in France.

24 metres long, equipped with 4 double doors on each side, the Citadis X05 tram for Grand Avignon will be able to carry more than 140 passengers. The full low floor and double doors facilitate accessibility and passenger exchange in stations. Everything has been designed for a pleasant travel experience: large bay windows covering 40% of the tram, LEDs with diffusers for soft, homogenous lighting, a state-of-the-art information system, large seats, air conditioning, and a video protection system.

Citadis X05 has standardised, proven, more accessible components, providing residents of the Avignon area with reliable, readily available material. Citadis X05 is particularly energy efficient and up to 99% recyclable.

Alstom offers a wide range of products and services and has also provided the tracks (studies, supply and assembly), the 750 V electrical substation and 6 km of overhead contact lines (studies, supply, installation and testing) in partnership with TSO.

Seven of Alstom’s thirteen sites in France are involved in the design and manufacture of the tram for Grand Avignon: La Rochelle (for the design and assembly of the trams), Ornans (for the engines), Le Creusot (for the bogies), Tarbes (for the traction drive equipment), Valenciennes (for the control system and interior layout), Saint-Ouen (for the design and infrastructure activities) and Villeurbanne (for the on-board electronic systems).