Tag: Contactless

Emirates Re-Opening Worldwide Lounges Beginning With Cairo

November 28, 2020 / WIL BALDWIN

**Throughout the day, lounge staff will sanitise each seat and table after customers leave. In addition, the lounge will be sanitised and fumigated regularly.**

Emirates is re-opening its lounges around the world, beginning with the Emirates lounge in Cairo International Airport. In the coming weeks, Emirates’ customers can look forward to once again enjoying Emirates lounge services in other destinations including New York’s JFK International and Manchester Airport.

The airline has redesigned its lounge offering and introduced additional health and safety measures. The new protocols will be rolled out in each lounge.

The buffet offering will be changed to an a la carte service with contactless menus activated by QR code. Throughout the day, lounge staff will sanitise each seat and table after customers leave. In addition, the lounge will be sanitised and fumigated regularly.

All employees working in the lounge will be wearing masks and social distancing protocols are in place throughout the lounge. Seating capacity will be halved as every other sofa seat is left unoccupied. To ensure food safety, catering staff will be wearing masks, gloves and personal protective equipment (PPE). Newspaper, magazines and other reading materials will not be available to minimise the risk of infection by touch.

The Emirates lounge in concourse B in Dubai International airport is also open with a redesigned service and designated First Class area. In the recent months, Emirates has been introducing services aimed at providing customers with a safe and seamless airport experience. The integrated biometric path at Dubai International airport is the latest in a host of initiatives by Emirates, allowing customers to go from check-in to boarding purely by facial recognition.

Emirates continues to gradually reinstate its signature services after rigorous review and careful redesign to ensure the health and safety of customers and employees.

On board, the celebrated A380 Onboard Lounge and Shower Spa have resumed operations, while Emirates’ onboard dining experience has returned to its signature service while observing strict hygiene protocols.

Emirates customers can travel with peace of mind with the airline’s flexible booking options and multi-risk travel insurance, including COVID-19 coverage on every flight. Emirates has also implemented a comprehensive set of measures at every step of the customer journey to ensure the safety of its customers and employees.

Emirates is re-opening its lounges around the world beginning with the Emirates lounge in Cairo International Airport. The airline has redesigned its lounge offering and introduced additional health and safety measures. The new protocols will be rolled out in each lounge.

Popular and JetBlue Unveil Partnership & Two New Credit Cards

August 31, 2020 / WIL BALDWIN

Popular, the leading financial institution in Puerto Rico, and JetBlue (Nasdaq: JBLU), the largest airline in Puerto Rico, today unveiled their new partnership with the launch of two new credit cards for customers in Puerto Rico. As trusted brands on the island, both remain committed to the growth of Puerto Rico. With the new JetBlue Mastercard and the JetBlue Mastercard Eleva from Popular, every dollar gets cardmembers closer to traveling to the destination of their choice. Both cards provide an opportunity for customers to earn TrueBlue points – which never expire – even faster and on everyday purchases.

As an added benefit, both products offer a welcome bonus of either 5,000 or 25,000 TrueBlue points by meeting the purchase requirement during the first 90 days of opening the credit account. Both cards feature contactless technology that allows the customer to pay by bringing the credit card close to the Contactless Symbol of a payment terminal.

With this launch, the JetBlue Mastercard becomes the only travel card in Puerto Rico without an annual fee that allows customers to earn points for each purchase. JetBlue purchases will accumulate two TrueBlue points per $1 spent. All other purchases—groceries, restaurants, gasoline, etc.—accumulate one point per $1 spent.

The JetBlue Mastercard Eleva card, with a $99 annual fee, allows cardmembers to earn three TrueBlue points per $1 spent on JetBlue purchases and one point per $1 spent on all other purchases. This card also has additional benefits, such as a free checked bag for the cardmember and up to three travel companions when the card is used to purchase flights operated by JetBlue. It also provides a $100 annual statement credit on the purchase of a JetBlue Vacations package.

The TrueBlue loyalty program rewards members, regardless of their travel frequency. There are no blackout dates with all seats available for redemption, and points never expire. Members earn points for every dollar spent on the base fare for JetBlue-operated flights and bonus points by booking directly on jetblue.com, depending on the fare option selected. For more information regarding these products, interested parties may visit www.popular.com/jetblue.

Qantas Group ‘Fly Well’ Prepares for Travel Restriction Easing

May 19, 2020 / WIL BALDWIN

Range of measures introduced to ensure a safe travel environment and give extra peace of mind.
Masks on board, hand sanitising stations and enhanced aircraft cleaning among the improvements.
More flexibility added to bookings so people can plan with confidence.

Qantas and Jetstar will roll out a series of wellbeing improvements to give peace-of-mind in preparation for domestic travel restrictions easing.

The ‘Fly Well’ program brings together a number of temporary measures already in use by the Qantas Group, including on repatriation flights from virus hot-spots, and represents a combination of best-practice medical advice and feedback from customers.

Pre-flight

Rolling out from 12 June, the key measures at each point of the journey will be:

Information sent to all customers before they fly, so they know what to expect.
Contactless check-in (via online/app) and self-serve bag drop strongly encouraged, including use of Q Bag Tags.
Hand sanitising stations at departure gates.
Temporary changes to Qantas Lounges, including increased physical distancing, hand sanitising stations, enhanced disinfection of surfaces and adjustments to food and drink service.
Working with airports on other safeguards in the terminal, including regular disinfection of security screening points and installing hygiene screens at airline customer service desks, wherever practical.

On board

Masks provided to all passengers on each flight – while not mandatory from a safety point of view, they are recommended to be worn in the interests of everyone’s peace-of-mind.
Enhanced cleaning of aircraft with a disinfectant effective against Coronaviruses, with a focus on high contact areas – seats, seatbelts, overhead lockers, air vents and toilets.
Sanitising wipes given to all passengers to wipe down seat belts, trays and armrests themselves, if preferred.
Simplified service and catering to minimise touchpoints for crew and passengers.
Passengers asked to limit movement around cabin, once seated.
Sequenced boarding and disembarkation to minimise crowding.

In addition, the air conditioning systems of all Qantas and Jetstar aircraft are already fitted with hospital-grade HEPA filters, which remove 99.9% of all particles including viruses. Air inside the cabin is refreshed on average every five minutes during flight.

All airline employees are required to follow strict personal hygiene protocols, for the benefit of themselves and others.

All passengers are encouraged to download the Australian Government’s COVIDSafe app as part of improving the ability of health authorities to contain the spread of Coronavirus. In-line with public health advice, anyone with cold and flu like symptoms should stay at home.

Emirates Re-Opening Worldwide Lounges Beginning With Cairo

Popular and JetBlue Unveil Partnership & Two New Credit Cards

Qantas Group ‘Fly Well’ Prepares for Travel Restriction Easing

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