Tag: English
KiwiRail has leased an additional freight ferry to provide capacity and resilience on Cook Strait, KiwiRail Group Chief Executive Greg Miller announced today. The Valentine is completing technical due diligence in England now, ahead of sailing to New Zealand. It is due to arrive in mid-December and Interislander crews will familiarize themselves with the ship before Valentine begins working the Cook Strait, likely later in December.
Mr Miller said the Interislander fleet is aging and more prone to breakdown. “Old ships tend to have mechanical problems and this has been highlighted with the current mechanical issues on Aratere. While she has now resumed service, we know that disruption is bad for us and our customers.
The Valentine is being leased for an initial 12 months. Valentine has been working in the English Channel and is well-suited to KiwiRail operations.
Mr Miller says the move shows KiwiRail’s determination to support the movement of essential supplies in New Zealand through increased capacity, collaboration, and improving scheduling and resource planning.
- Guernsey airline renews ATR fleet with the delivery of first of three new ATR 72-600 aircraft
Toulouse, 25 October 2019 – ATR, the world number one in the regional aviation market, today delivered the first of three ATR 72-600 aircraft to Aurigny. By replacing its fleet of three ATR 72-500 aircraft with the -600 Series, Aurigny will optimise its operations by acquiring the most efficient regional aircraft. An ATR 72-600 burns up to 40% less fuel and emits 40% less CO2 compared to a regional jet. The Guernsey-based airline will also further benefit from -600 Series’ latest generation Standard 3 avionics suite and is the launch customer for the ClearVision™ Enhanced Vision System (EVS). The EVS will provide pilots with outstanding vision and situational awareness during conditions of reduced visibility. In the cabin, Aurigny’s passengers will also benefit from the -600 Series’ modern Armonia cabin which will introduce the latest standards of comfort, offering more space for luggage in Overhead Bins and providing passengers 18” wide seats.
Aurigny Chief Executive Officer, Mark Darby, said: “We are sincerely proud of Aurigny’s role in providing essential connectivity between Guernsey and the United Kingdom – our customers depend on the services that we provide and we want to deliver them the very best. Our ATR fleet has played a key role in that for many years and upgrading our fleet will allow us both to optimise our operations with the very latest avionics while providing our passengers with a modern, comfortable cabin, in which they can relax and enjoy their flight.”
Stefano Bortoli, Chief Executive Officer of ATR commented: “Regional airlines often have a tough job and it is our role to make sure that we do everything that we can to support them. When an airline upgrades its ATR fleet to the latest generation -600 Series with ClearVision™, it tells us that our platform has a perfect fit with their operations and that they trust us to continue delivering innovations that will make a genuine and positive impact in the future.”
ATR aircraft provide a lifeline to island communities all over the world. With Guernsey situated in the English Channel, Aurigny deliver essential connectivity to their passengers by linking them to destinations in Great Britain and mainland Europe. An ATR study has shown that the benefit that regional connectivity can bring to communities, with a 10% increase in regional flights leading to a 5% increase in tourism, a 6% increase in regional GDP and an 8% increase in Foreign Direct Investment.
LAS VEGAS (Reuters) – Spirit Airlines <SAVE>, a fast-growing, low-cost U.S. carrier that flies an all-Airbus SE <EADSY> fleet, is looking at both the Airbus A321neo and a larger Boeing Co <BA> aircraft to fuel its growth, Chief Executive and President Ted Christie said on Monday.
“The A321neo is certainly something we’re looking at, but we’re also in conversations with Boeing about their larger airplane too, so it’s all on the table,” Christie said at an aviation conference.
(Reporting by Tracy Rucinski; Editing by Steve Orlofsky)
MIRAMAR, Fla., Aug. 26, 2019 (GLOBE NEWSWIRE) — Spirit Airlines, the fastest growing airline in the United States, continues its commitment to invest in the Guest experience with an industry-leading technology to connect with its Guests via the messaging application WhatsApp. Beginning in September, the technology, powered by global conversational commerce solutions provider LivePerson, will open a new direct line of communication between Spirit’s English and Spanish-speaking Guest Relations and Reservations teams and the millions of Spirit Guests in the United States, the Caribbean, and Latin America, who already use WhatsApp every day.
“We launched this service to better connect with our Guests, both domestically and abroad, as many have told us that they would rather communicate on a familiar and convenient service like WhatsApp,” said Bobby Schroeter, Vice President of Sales & Marketing at Spirit Airlines. “We know WhatsApp is incredibly popular in the United States, but also in the more than two dozen destinations we serve in the Caribbean and Latin America. From travel updates to adding a bag to your reservation, this new messaging service allows Guests to communicate with us in English and Spanish and to opt in to WhatsApp messaging. It is all part of our goal to elevate and improve our Guest experience.”
The launch of WhatsApp support comes as a direct result of Spirit’s new partnership with LivePerson, a global leader in conversational commerce solutions. Beyond WhatsApp, the partnership also makes it possible for Spirit Guests who call to get immediate support by opting to begin a messaging conversation with Spirit representatives instead.
These new Guest solutions will also leverage LivePerson’s new AI-powered Maven Assist capability, which recommends the optimal next actions for human agents to take, including surfacing content or suggesting virtual assistants capable of responding to a Guest’s intent. Guests will still retain the ability to message with a live representative at any time during the process to address questions, comments and situations that are best suited for a live specialist.
“We’re excited to enable this new connection for America’s fastest growing airline, providing a powerful, engaging way for Guests to connect with Spirit on their own time,” said Rick Winnard, Global Head of Gainshare Programs at LivePerson. “Guests want to be able to ask questions, add products, and get immediate help without waiting, and with Spirit we’re making it possible for them to do so in the messaging channels they prefer.”
In addition to new WhatsApp and messaging support, Spirit will continue to serve its Guests via its social media channels, on Twitter and Facebook. Over the past two years, Spirit has heavily invested in the Guest experience touching all aspects of the journey, including on-time performance, Guest care technology, and in-flight products.
Guernsey-based airline will be launch customer for ClearVision™
Toulouse, 8 January 2019 – ATR and Aurigny today confirm the acquisition of three ATR 72-600 aircraft, following approval from the States of Guernsey and after the initial signature of a Letter of Intention at the Farnborough Airshow, in July 2018. The first aircraft will be delivered in August 2019 and all three will be equipped with the new ClearVision™ Enhanced Vision System (EVS), with Aurigny the launch customer for this cutting-edge technology.
ClearVision™ uses an external camera to display an augmented outside-view in real-time to a head-mounted visor, worn by the pilot with the EVS improving significantly the pilot’s vision. This is a major change for Aurigny’s crew as Guernsey’s location in the English Channel, see its flight operations regularly affected by fog, leading to disruptions for passengers. A study showed that an ATR equipped with the ClearVision™ EVS could have saved 50% of the disrupted landings in Guernsey, over the period of a year. ClearVision™ will also enhance operations into other destinations served by Aurigny.
ClearVision™ is an option on ATR’s latest avionics suite, Standard 3, which delivers important operational improvements and a first in commercial aviation. In addition to the EVS selected by Aurigny, ClearVision™ also offers a Synthetic Vision System (SVS) that provides the pilot’s Head-Up Display with digital images of terrain and obstacles, from an extensive database. Operators can also opt for a Combined Vision System (CVS), combining the EVS and SVS, and offering pilots the best possible vision and situational awareness.
Mark Darby CEO of Aurigny said: “The opportunity to modernise our fleet, allowing us to offer our customers the very latest standards of comfort whilst introducing technology that will minimise disruption to their travel, makes perfect sense. Aurigny plays a key role in assuring vital connectivity between Guernsey and the UK and Europe. These new aircraft are going to make a significant difference both to our flight operations and to the people of Guernsey.”
Stefano Bortoli CEO of ATR said: “ATR’s aim is always to develop solutions that will have genuine impact for our operators and also on the travel experience of their passengers. Aurigny’s new ATRs, equipped with ClearVision™ will reduce delays and cancellations for its passengers. To have Aurigny as the launch customer for this technology is the perfect seal of approval for its effectiveness. We are proud that our latest-generation ATRs equipped with this cutting-edge solution will provide improved connectivity for the people of Guernsey.”
Regional connectivity supports local economies, with a 10% increase in flights generating a 5% rise in tourism, an increase of 6% in local GDP and 8% more Foreign Direct Investment. With a fuel burn advantage of 80% compared to regional jets, ATR -600 series aircraft represent the most efficient way of supplying these essential links.
About Aurigny:
As Guernsey’s airline, Aurigny is proud to offer a wide range of services and lifeline links to the Bailiwick and its visitors. Established 50 years ago, Aurigny have had the privilege of serving more than 16 million customers over this time, and currently operate more than 15,000 flights a year, to 14 destinations. Aurigny is owned by the States of Guernsey and their network includes services to Guernsey, Alderney, and destinations across the UK and in Europe.
ABOUT ATR:
European turboprop manufacturer ATR is the world leader in the regional aviation market. ATR designs, manufactures and delivers aircraft, with its fleet encompassing some 200 airlines in nearly 100 countries. The ATR 42 and the ATR 72 are the best-selling aircraft in the below 90-seat category. With continuous improvement as a driving force, ATR produces cutting edge, comfortable and versatile turboprops that help airlines expand their horizons by creating more than 100 new routes every year. Compared with other turboprops, ATRs offer an advantage of 40% on fuel burn, 20% on trip cost and 10% on seat cost, whilst offering the lowest noise emissions. ATR is an equal partnership between leading aerospace firms Airbus and Leonardo and benefits from a large global customer support network allowing it to deliver innovative services and solutions to its clients and operators all over the world. For more information, please visit http://www.atr-aircraft.com. Follow us on Twitter – #ATRLeads
Story and image from http://www.atraircraft.com