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Tag: Flex

Amtrak customers now benefit from more flexible and affordable fares

October 27, 2023 /

Washington, D.C. – Based on extensive customer research, and in an effort to better meet customer needs, Amtrak has introduced a new, simplified fare structure with more flexible and affordable options. The simpler fare structure launched this week and builds on other recent improvements Amtrak has made to the booking experience.

The new fare structure reduces fare types from three categories to two and serves to provide a more consistent booking experience with fare types that are clearly differentiated and easy-to-understand:

  • Flex: For customers who want a more flexible travel option, these tickets are fully refundable if canceled, and can be changed without fees before departure[1].
  • Value: For customers who know their travel plans and want a more affordable option, these tickets are at a lower price than Flex tickets, non-changeable and receive a 75% refund if canceled.

In addition to simplifying the fare structure, benefits of the new approach also include:

  • Flex fares will often be available starting at lower prices than previously offered.
  • Occasional sale fares at an even deeper discount (these will be non-changeable and receive a 50% refund if canceled).
  • Any refunds of credit card purchases will be made to the original form of payment, rather than as an eVoucher.[2]

These changes to Coach and Acela Business tickets make it easier for Amtrak customers to choose the ticket type that best fits their travel needs. Non-Acela Business and First Class tickets were already fully refundable and changeable with no additional fees. Tickets purchased prior to the launch of the new simplified fare structure remain subject to the fare rules and conditions that were in effect when the ticket was purchased.

 

 

Scoot Becomes New Airbus A321neo Operator

June 28, 2021 /

Scoot, the low cost subsidiary of Singapore Airlines, has become a new operator of the A321neo, following the arrival in Singapore of its first three aircraft. All three aircraft are leased from BOC Aviation.

Scoot’s A321neo aircraft are powered by Pratt & Whitney PW1100G engines and seat 236 passengers in a single class layout. The aircraft cabin is based on the Airbus Cabin Flex option which enables optimal use of space. Scoot will operate the A321neo on routes of up to six hours from Singapore.

The A321neo is a member of the A320neo Family, of which Scoot has ordered a total of 39 aircraft from Airbus (including six A321neos) and is acquiring another 10 A321neos under lease agreements.

All of Scoot’s A320neo Family aircraft will be supported by Airbus Services under a Flight Hour Services Tailored Support Package covering component availability and repair, as well as fleet technical management.

The A320neo Family incorporates the latest technologies, including new generation engines and Sharklets, delivering a 20 per cent reduction in fuel consumption per seat.

Aer Lingus Launches Summer 2021 Schedule with Flexible Options

October 6, 2020 /

– You and your family can travel safely and with flexibility with Aer Lingus

– Free Unlimited changes on all routes and all fare types

– Guaranteed Voucher and Cash Refund option on certain fare types

Aer Lingus today launched its summer 2021 schedule offering a range of fare options so customers can book that long-anticipated summer holiday with confidence.  Aer Lingus is ensuring families can look forward to traveling safely and with flexibility in summer 2021, and today it introduced new ways to keep bookings flexible should travel plans change  with its ‘Book with Confidence’ proposition. With direct flights to Europe starting at €25.99 and US and Canada at €159, now is the time to start planning summer 2021.

Chief Commercial Officer, Dave Shepherd said:  “We are offering customers a range of choices. There are free unlimited changes on all routes and all fare types*. There is the option of a full cash refund** on our Advantage/Flex fares. And from today, our Smart / Plus fares includes a new feature so that customers can avail of a voucher up to 14 days before travel to any destination or within 14 days if a country’s travel guidance changes*** from just €25.99. Aer Lingus is giving our customers the confidence to dream, so you can start to plan next summer’s adventure today with confidence.

“With flights up to August 2021 available for sale, you can start planning a reunion with friends in the Algarve, a sunny beach break with family in Malaga, or a romantic adventure in a European city and have something great to look forward to next year with Aer Lingus. For those looking to travel across the Atlantic in 2021, we have 12 direct North American routes to choose from including New York, Florida, San Francisco, Boston, Chicago, and Toronto, ”  

With Aer Lingus, customers can book with the confidence that the airline prioritises the safety and wellbeing of our customers and our people at all times. Earlier this year Aer Lingus introduced a range of safety measures in line with the guidance provided by the European Union Aviation Safety Agency (EASA) and the ECDC (European Centre for Disease Prevention & Control). These measures include the mandatory wearing of face masks at all times by all customers and crew. Social distancing is practiced at check in, boarding gate, boarding and disembarking the aircraft.  These measures, along with an enhanced cleaning system and our state-of-the-art air filtration technology as standard on our Airbus aircraft, ensure customers have a safe and comfortable flight.

For more information on the Aer Lingus summer 2021 sale, please visit www.aerlingus.com.

Notes to Editor:

*A fare difference may apply. Unlimited changes can be made on all bookings until 31st May

** Requests for vouchers and refunds can be made up until 14 days pre-departure

***Should a country move to red on the imminent EU Travel Framework

Terms & Conditions

  1. Vouchers are valid for 5 years and can be used on the entire Aer Lingus network. 
  2. Change Fee Rules apply and fare difference may apply.
  3. Change or Voucher requests must be made in advance of travel or these options will not apply.
Short Haul Fare Types
 SaverPlusAdvantage
Free Unlimited Changes*    ✅    ✅     ✅
Guaranteed Voucher**     ✅     ✅
Cash Refund       ✅
North Atlantic Fare Types 
 SaverSmartFlexBusinessBusiness Flex 
Free Unlimited Changes*    ✅    ✅     ✅    ✅     ✅ 
Guaranteed Voucher**     ✅     ✅    ✅     ✅ 
Cash Refund       ✅      ✅

Airbus Delivers First A321LR to Canada’s Air Transat

May 7, 2019 /

Air Transat, a Canadian leisure and holiday travel airline, took delivery of its first Airbus A321LR aircraft. The A321LR is one of 15 the Montreal-based carrier is scheduled to receive. Air Transat leases the A321LR from AerCap.

The A321LR, with its unique Airbus Cabin Flex configuration allowing for installation of additional fuel tanks, will have a range of up to 4,000 nautical miles. Air Transat plans to use the A321LR for long-distance flights out of Canada, principally on more extended, thinner routes to European, Caribbean, Central and South American destinations. The A321LRs will replace older planes with an ultra-modern, highly cost-efficient aircraft equipped with state-of-the-art interior amenities for an enhanced and enjoyable passenger experience.

“The arrival of this new generation of aircraft is an important moment for our company and our passengers in many respects,” says Annick Guérard, Chief Operating Officer at Transat. “The Airbus A321LR represents what Air Transat stands for today and what we strive for in the coming years. It reinforces our position as a leader in sustainable tourism, while also offering our passengers a superior on-board experience.”

“We are proud to deliver the A321LR to Air Transat and to be associated with such a fine, innovative airline,” said Christian Scherer, Airbus Chief Commercial Officer. “The A321LR, with its increased range and low operating costs, enables Air Transat to increase flight frequencies, expand its network and strengthen its competitive position. Airbus will provide Air Transat with world-class support and work to ensure its ongoing success.”

The Air Transat A321LR is configured for 199 seats in two classes, including 12 premium Club Class seats in an exclusive cabin with personalized service and ergonomic seating. Economy Class seats are wider, provide more personal space and are equipped with a state-of-the-art entertainment system.

The A321LRs are part of a larger leasing deal Air Transat has with AerCap to convert to an all-Airbus fleet by 2022 as it phases out older widebody and narrowbody planes.

Air Transat is Canada’s number one holiday airline. It flies to some 60 destinations in more than 25 countries in the Americas and Europe, offers domestic and feeder flights within Canada, and carries some 5 million passengers every year. Based in Montreal, the company employs 3,000 people. Air Transat is a business unit of Transat A.T. Inc., a leading integrated international tourism company specializing in holiday travel and offering vacation packages, hotel stays and air travel.

@airtransat @airbus #A321LR

American Airlines Takes Delivery of its First A321neo

February 3, 2019 /

PITTSBURGH — After an 8 1/2-hour nonstop journey from Hamburg, Germany (XFW), the newest member of the American Airlines fleet has landed.

N400AN, American’s first Airbus A321neo, touched down at Pittsburgh International Airport (PIT) shortly before noon Feb. 1. After clearing customs, the plane will head to American’s Base Maintenance facility at PIT, where it will spend a couple of weeks undergoing the usual extensive acceptance checks conducted whenever the airline adds a new aircraft type to its fleet. The Tech Ops – PIT team will install ViaSat satellite Wi-Fi, conduct general ops checks and add interior and exterior placards as they customize the aircraft for American. After that, it will visit other American bases before entering service.

The A321neo is scheduled to begin flying customers April 2 between Phoenix Sky Harbor International Airport (PHX) in Arizona and Orlando International Airport (MCO) in Florida. Once the company takes more deliveries, additional routes will include PHX–Ted Stevens Anchorage International Airport (ANC) in Alaska over the summer, and PHX and Los Angeles International Airport (LAX) to Hawaii later this year as the A321neo begins to replace retiring Boeing 757s. The A321 is already a versatile aircraft, and the A321neo (which stands for “new engine option”) adds about 400 nautical miles in range thanks to improved fuel burn from the new engines, putting additional destinations within reach.

American has ordered 100 of these jets with deliveries running over the next several years. They seat 196 customers and, in addition to the fast Wi-Fi, include power at every seat and free wireless entertainment to each customer’s own device including free live television. Additionally, American is the launch customer for Airbus’ new XL overhead bins which significantly increase capacity. The A321neo is American’s first aircraft delivered with these bins and the company will begin retrofitting existing A321s with this same bin later this year.

American is taking the “Cabin Flex,” or “NX,” option of the A321neo, which has a new door configuration. The A321neo is part of the order for 460 aircraft placed by American in 2011, which also included 100 Boeing 737 MAX aircraft. The aircraft from that order have transformed American’s fleet into the youngest among U.S. network airlines.

Story and image from http://www.aa.com

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