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Air New Zealand Update Following Alert Level Announcement

– Air New Zealand is supportive of today’s news mandating the wearing of masks or face coverings on public transport, including aircraft, from Monday 31 August due to Covid-19

Air New Zealand Chief Executive Officer Greg Foran says customers flying from Auckland have been required to wear masks while it has been at Alert Level 3 and it has been recommended for customers travelling from other ports.

“We will now start to review our domestic network and will be contacting customers who may be affected by the extension of current Alert Levels.

“We understand the impacts these disruptions cause to our customers and we’ll do our best to get our customers to where they need to be.”

Fare flexibility is still in place and the airline encourages those who no longer wish to fly to opt to hold their fare in credit through its online booking tool.

The airline has been operating a reduced domestic schedule to and from Auckland while it has been at Alert Level 3. The majority of the rest of Air New Zealand’s network has remained unchanged but with physical distancing in place.

Air New Zealand Cancels Outbound Service to Rarotonga

After consultation with the New Zealand Ministry of Health, Air New Zealand has made the decision not to carry customers on flight NZ946 from Auckland to Rarotonga on Saturday 15 August.

The service will still operate outbound to Rarotonga carrying cargo, and the return service will carry customers into Auckland.

Air New Zealand’s Chief Executive Officer Greg Foran says the decision was made not to carry passengers out of Auckland due to the city currently being at Alert Level 3.

“The Cook Islands has so far had no cases of COVID-19 and we want to make sure we are doing the right thing for both countries in terms of safety and wellbeing. That’s why we have taken the precautionary decision not to carry passengers out of Auckland on tomorrow’s service. We are contacting affected customers directly to let them know their options.”

Air New Zealand Lays Off 3,500 Employees as Virus Halts Travel

(Reuters) – Air New Zealand <AIR.NZ> said on Tuesday nearly a third of its employees, about 3,500, will be laid off in the coming months, as it grapples with severe global travel curbs due to the coronavirus that has forced it to cancel nearly all flights.

The national carrier, which employs 12,500 people, said the announced number of layoffs was a “conservative” assumption, and that it could rise if the domestic lockdown and border restrictions were extended.

Large scale layoffs of its global staff will start this week, the company said.

“Unfortunately, COVID-19 has seen us go from having revenue of NZ$5.8 billion to what is shaping up to be less than NZ$500 million annually based on the current booking patterns we are seeing,” Chief Executive Officer Greg Foran said in an email to staff and customers.

“This has the potential to be catastrophic for our business unless we take some decisive action.”

Air New Zealand is an example of the dire situation facing airlines across the world due to curbs on travel to control the spread of the virus.

“We have had to cut more than 95 percent of our flights here in New Zealand and around the world. The only flights remaining are in place to keep supply lines open and transport options for essential services personnel,” Foran added.

Earlier in March, the New Zealand government offered the airline a NZ$900 million ($540.99 million) lifeline to keep it in the air.

The company also noted that “every dollar we use from this loan facility comes with interest (more than double current interest rates for a household mortgage) and must be re-paid.”

“Burdening our airline with massive debt would significantly lessen our ability to compete with airlines emerging from COVID-19,” said Foran.

He also said that in a year’s time he expects staffing levels to be 30% smaller than it is currently.

($1 = 1.6636 New Zealand dollars)

(Reporting by Nikhil Kurian Nainan in Bengaluru; Editing by Shinjini Ganguli)

FILE PHOTO: An Air New Zealand Airbus A320 plane takes off from Kingsford Smith International Airport in Sydney