Tag: guidelines

Lufthansa Innovation Hub Spins-Off Startup RYDES

February 11, 2021 / WIL BALDWIN

The Lufthansa Innovation Hub, the central digitalization unit of the Lufthansa Group, spins-off the startup RYDES. Forward31, the company builder of Porsche Digital, is contributing with its expertise and resources to the venture. Both Porsche and the Lufthansa Group are now strategic minority shareholders in the startup.

“The spin-off and subsequent funding from RYDES has been a great success. Once again, we are proving that startups from corporate digital units can adapt to market conditions. With Forward31, Porsche’s company builder, we have gained an important strategic partner that shares and further enhances our vision of a seamless mobility chain,” says Gleb Tritus, Managing Director Lufthansa Innovation Hub.

“The Lufthansa Innovation Hub is an authority on the development of new business models. Together with such a strong partner and the founding team, we look forward to continuing the successful development of RYDES in the future,” says Christian Knörle, Head of Company Building at Porsche Digital.

The aim of RYDES is to redefine and simplify access to modern mobility. For this purpose, the startup bundles existing mobility offers in one app and makes them accessible via the “Mobility Budget”. The new product allows companies to provide their employees with a monthly budget that they can use for various mobility services. These include car and bike sharing services, e-scooters, shared taxis, and public transport services. The different mobility providers are integrated into the RYDES app and users can use the app to book their trips and manage their budget. All journeys booked through RYDES are offset via the “Compensaid” platform and therefore CO₂ neutral.

One-stop shop for mobility as B2B offer

RYDES focuses on companies that want to offer mobility to their employees as an additional benefit. In this way, RYDES is also meeting the demand for mobility services that is emerging in the context of “new work” and the trend towards flexible and decentralized employment. RYDES’ first customer is the flex-office provider WeWork. Companies and freelancers who have a membership with WeWork can use the RYDES offer. WeWork will make the offer available as soon as possible under the relevant Corona guidelines.

The “Mobility Budget” will initially be available in German-speaking countries. In order to drive further growth as well as the startup’s internationalization, Martin Miodownik is expanding the founding team. Martin Miodownik’s who was employee number one at GetYourGuide later assumed the role of VP Global Sales. In this position, he was responsible for the global expansion of the Berlin-based unicorn.

RYDES was founded in 2018 as part of the Lufthansa Innovation Hub. The company’s initial business idea focused on developing a loyalty program that rewards people for using different mobility services. With the ‘Mobility Budget’, RYDES now goes one step further and combines the booking of services in one app, making travel much more convenient.

Delta Only U.S. Airline to Block Middle Seats Through March 30, 2021

November 22, 2020 / WIL BALDWIN

The health and safety of our customers and employees remains our top priority. The Delta CareStandard encompasses more than 100 protective measures, such as sanitizing every flight, a comprehensive employee COVID testing program, and the use of industrial-grade HEPA filters that extract more than 99.99% of particles, including viruses. Read more about the Delta CareStandard.

Taking the Stress Out of Flying

Delta is making it easier to plan and book your next trip.

Delta launched a new interactive map on delta.com that gives customers the power to search, view and click-to-book their desired destination all in one place, giving full control and a better understanding of current travel restrictions and what to expect upon arrival.

The data is curated from government agencies and the International Air Transport Association to provide detailed insight into quarantine and testing requirements, travel forms and paperwork, local health information, local COVID-19 guidelines, and links to necessary forms and applications needed prior to travel.

In addition to a new trip planning tool, we’re offering greater flexibility if you ever need to change your plans, including:

No change fees for a U.S. domestic ticket or domestic award ticket, excluding Basic Economy fares.
No change fees for all domestic and international tickets purchased through Dec. 31, 2020, even if scheduled to travel next year.
Extending the use of travel credits through December 2022 for travel originally scheduled to depart before March 31, 2021 (if the ticket was purchased before April 17, 2020).

JetBlue To Require Customers to Wear Face Coverings During Travel

April 28, 2020 / WIL BALDWIN

JetBlue (NASDAQ: JBLU) today announced that starting May 4 all customers will be required to wear a face covering during travel. The policy comes after the airline began requiring all crewmembers to wear face coverings while working. JetBlue has modeled its policy on the Centers for Disease Control (CDC) guidelines that indicate all individuals should wear a face covering in public to help slow the spread of the coronavirus (COVID-19).

“Wearing a face covering isn’t about protecting yourself it’s about protecting those around you,” said Joanna Geraghty, president and chief operating officer, JetBlue. “This is the new flying etiquette. Onboard, cabin air is well circulated and cleaned through filters every few minutes but this is a shared space where we have to be considerate of others. We are also asking our customers to follow these CDC guidelines in the airport as well.”

This new policy will require customers to wear a face covering over their nose and mouth throughout their journey, including during check-in, boarding, while in flight and deplaning. Customers will be reminded of this requirement before their flight via email and at the airport by both terminal signage and announcements. Small children who are not able to maintain a face covering are exempt from this requirement.

CDC guidance defines a suitable face covering as an item of cloth that should fit snugly against the side of the face, be secured with ties or ear loops, include multiple layers of fabric and allow for unrestricted breathing. The CDC recommends surgical masks and N-95 respirators be reserved for healthcare workers and other medical first responders.

Maintaining distance onboard whenever possible

Beyond face covering requirements for crewmembers and customers, since late March, JetBlue has limited the number of seats available for sale on most flights, allowing the airline to provide additional space between individuals who are not traveling together. Before each flight, JetBlue reviews seat assignments to ensure as much personal space as possible. In addition, rows near crewmember jump seats have been blocked off to create buffer zones for added crewmember and customer safety.

Safety enhancements throughout the journey

All of JetBlue’s aircraft are equipped with hospital grade high-efficiency air particulate (HEPA) filters. All recirculated air is passed through these HEPA filters before re-entering the cabin and being mixed with fresh air. All of the air in the cabin is, on average, completely changed every three minutes. HEPA filters are capable of removing 99.97 percent of particles, bacteria and viruses. To learn about how air circulates onboard JetBlue’s fleet, view this JetBlue video at https://youtu.be/Q2_C2iN-tEs.

Since the coronavirus began spreading in the United States, JetBlue has increased the rigor of its aircraft cleanings at night and between flights, using disinfectant approved to kill the coronavirus. Cleanings have been focused on the places customers and crewmembers touch the most, including seat covers, seatbelts, tray tables and armrests. Traditional food and beverage service have been adjusted onboard to limit touchpoints between crewmembers and customers. To learn about all the additional measures JetBlue has implemented visit http://blog.jetblue.com/coronavirus.

Boeing to Resume Operations in Philadelphia Area

April 18, 2020 / WIL BALDWIN

During the scheduled two weeks of suspended operations at the Boeing [NYSE: BA] Philadelphia facility in Ridley Township, the company has been working to restart production with enhanced safety measures. Boeing will resume operations in our production facilities and other areas deemed essential on Monday, April 20. The number one priority is and will continue to be protecting the health and safety of our employees, their families and all of our stakeholders.

Since suspending operations on April 3, Boeing Philadelphia has taken a number of steps:

Enhanced cleaning of the entire facility and implementing improved procedures. We’ve posted signage throughout the facility to help keep enhanced hygiene top-of-mind. Hand sanitization stations have been added at entry points to the site.
Physical distancing practices reinforced. Shift times will be staggered. Virtual meetings will continue, where possible, to reduce face-to-face interactions. Work areas have been spaced farther apart with visual markers displayed to encourage physical distancing. Cafeteria areas will be adjusted to allow for more physical distancing.
Personal mask use. Consistent with recent direction from the state government, employees are required to wear masks or other face coverings in the workplace. Masks will be made available onsite for employees who need one.
Temperature screening will be required for all employees daily before coming to work. Screening stations with no-touch thermal scanners will be set up to accommodate workers who need to check their temperature onsite. Employees who are not required to support operations in our production facilities, and who are able to telecommute and work virtually, will continue to do so.

Boeing Philadelphia site leadership will continue to monitor conditions and new information related to COVID-19, including the latest federal and state health guidelines, so we can continuously implement new safeguards and procedures.

Amtrak Takes Active Measures to Maintain Safe Environment

March 24, 2020 / WIL BALDWIN

The safety of Amtrak’s customers and employees is our top priority. We continue to monitor the coronavirus situation closely and we are taking action based on guidance from public health experts; that includes restoring service to trains and routes once demand returns. In order to maintain a safe environment and address customer concerns and potential business impact, we are taking the following measures:

Before You Travel

If you are traveling with Amtrak:

Providing an essential transportation service: We are waiving change fees on all existing or new reservations made before April 30, 2020. Simply log in to your account or go to Modify Trip on Amtrak.com, or find your reservation from your account on the home screen in the Amtrak app. A fare difference may apply to your new itinerary. If you want to cancel your reservation with no fee, you must call 800-USA-RAIL and speak with an agent (not available via Amtrak.com or the app).
Take care of yourself and keep others safe: If you are feeling ill, please stay home until feeling better.

Maintaining a Safe Environment

To reduce risk, we are:

Enhancing cleaning protocols: We have increased the frequency of cleaning services on our trains and at our stations.
Increasing disinfectant supplies: We have increased the quantity of sanitizers and disinfectant wipes available for customers and employees on our trains and stations.
Reinforcing good hygiene practices: We are regularly sharing best practices with employees and customers on ways to protect against communicable diseases.

We continue to recommend that everyone follow CDC guidelines around social distancing. If you do need to travel with us, know that we are taking extra steps to keep our stations and trains clean, keep you safe, and remain an essential part of transportation in America. See what we are doing here.

Service Impacts

While Amtrak continues to operate, we have temporarily suspended the following services due to reduced demand. See details on service impacts here.

What You Can Do

To protect against all communicable diseases:

Wash your hands: Wash hands frequently with soap and water – and for 20 seconds. If you can’t wash your hands, use hand sanitizer.
Cover your mouth: When sneezing or coughing, use tissues and promptly dispose of them or cover your mouth with your sleeve or elbow.

While we are running reduced service across the country, it is still essential to exercise caution around railroad tracks and crossings. #SeeTracksThinkTrain

Delta Reduces Japan Flight Schedule Due To COVID-19

March 4, 2020 / WIL BALDWIN

Customers with affected travel plans can go to the My Trips section of delta.com to help them understand their options.

Delta will reduce its weekly flying schedule to Japan through April 30 and suspend summer seasonal service between Seattle and Osaka for 2020 in response to reduced demand due to COVID-19 (coronavirus).

The health and safety of customers and employees is Delta’s top priority. The airline maintains an ongoing relationship with the Centers for Disease Control and Prevention and the World Health Organization, the world’s foremost experts on communicable diseases, to ensure training, policies, procedures, and cabin cleaning and disinfection measures meet and exceed guidelines. The latest information about Delta’s response to COVID-19 is here: news.delta.com/coronavirus

Flight schedule changes

Beginning March 7 for U.S. departures to Japan and March 8 for Japan departures to the U.S., the airline will operate the following schedule:

Market	Peak Frequency	Frequency March 7-April 30
Tokyo-Detroit	Daily	Daily
Tokyo-Los Angeles	Daily	Daily
Tokyo-Honolulu	Daily	Daily
Tokyo-Seattle	Daily	Daily
Tokyo-Portland	Daily	3x weekly
Tokyo-Atlanta	Daily	5x weekly
Tokyo-Minneapolis	Daily	5x weekly
Nagoya-Detroit	Daily	3x weekly
Nagoya-HNL	Daily	3x weekly
Osaka-Seattle	Daily	Suspended
Osaka-Honolulu	Daily	3x weekly
Tokyo-Manila	Daily	Daily*

*ends March 27

Delta’s planned consolidation of Tokyo flights at Haneda Airport beginning March 28 will happen as planned. Flights between Seattle, Detroit, Atlanta, Honolulu and Portland will transition from Narita to Haneda beginning March 28 for departures from the U.S. to Tokyo, and March 29 for departures from Tokyo to the U.S. Delta’s Tokyo-bound flights from Minneapolis and Los Angeles already fly into Haneda and will continue to do so.

Delta’s service between Narita and Manila will continue to operate daily until March 27, after which the flight will be suspended as part of the carrier’s previously-announced consolidation at Haneda. The airline’s new service from Incheon to Manila, previously scheduled to begin March 29, will now start on May 1.

The airline’s seasonal summer service between Seattle and Osaka will be suspended for the summer of 2020, with a planned return in summer 2021. Delta will continue to serve Osaka from Honolulu.

Full schedules will be available on delta.com beginning March 7. The airline will continue to monitor the situation closely and may make additional adjustments as the situation continues to evolve.

IndiGo Must Step Up Efforts to Replace Aircraft with Problem Pratt & Whitney Engines

November 25, 2019 / WIL BALDWIN

The logo of IndiGo Airlines is pictured on passenger aircraft on the tarmac in Colomiers near Toulouse

NEW DELHI (Reuters) – India’s air safety watchdog said IndiGo must do more to fix its aircraft fitted with Pratt & Whitney engines, linked to in-flight shutdowns, as it fears the budget airline may not meet its Jan. 31 deadline to replace them.

Deliveries of new planes taken by IndiGo must be used to replace the aircraft that are fitted with the problem Pratt engines, the Directorate General of Civil Aviation (DGCA) said on Monday. Those planes should then be grounded until their engines are replaced with new ones, after which they can fly again.

Indigo is the biggest customer of Airbus A320neo jets.

The regulator’s move effectively prevents India’s top airline from expanding its network until it has replaced all the Pratt & Whitney engines.

United Technologies’ Pratt & Whitney engines have consistently caused issues since they entered into service in 2016, forcing IndiGo to ground its planes several times.

In a recent review meeting with the airline, the DGCA felt that the steps taken by IndiGo so far to replace all the engines “do not instil enough confidence with regard to the timely completion of the said task”.

“If left unaddressed, we may find ourselves in a situation, in which, we remain saddled with large number of aircraft with unmodified engines … and we are left with the only option i.e. to ground them,” the regulator said in the statement.

On Nov. 1 the regulator had ordered the airline to replace all P&W engines on its fleet of almost 100 twin-engined Airbus A320neo family aircraft with new power units by Jan. 31, 2020.

If the replacement is not complete, all planes that still have unmodified engines will be grounded and could cause “large scale disruptions” in operations. The latest directive is aimed at preventing such a situation, the DGCA said.

IndiGo, owned by InterGlobe Aviation, said the current schedule remains intact, and it is working with P&W and Airbus to meet the DGCA guidelines.

(Reporting by Aditi Shah, editing by Louise Heavens)