Tag: HEPA

Alaska Airlines Gives New California Mileage Plan Members a Deal to Remember

March 2, 2021 / WIL BALDWIN

SEATTLE, March 1, 2021 /PRNewswire/ — Starting today, California residents who enroll in the Alaska Airlines (NYSE: ALK) Mileage Plan™ now through March 3, 2021 can book that long-awaited trip to visit Napa Valley, the world-famous San Diego Zoo, or any other California destination with a flight on Alaska Airlines.*

The “California, on us” offer is open to the first 25,000 California residents who sign up for Alaska Airlines Mileage Plan™ between now and March 3, 2021. Eligible new members will receive a discount code valid for one flight to anywhere Alaska Airlines flies within California for just the taxes and fees from $15 each way.

“We’ve made our mark in California, and we love converting new fans into loyal ones,” said Natalie Bowman, Alaska Airlines’ managing director of marketing and advertising. “There’s so much West Coast territory for Californians to explore––especially within their own state––that we’re excited to offer a fun way to jumpstart earning Alaska miles doing just that.”

The first 25,000 eligible new Mileage Plan members who sign up between March 1 and March 3, 2021 will receive an email on March 5, 2021 with instructions on how to take advantage of this promotion which will need to be booked between March 5-7, 2021 for travel between March 29 and May 26, 2021. To register and find more information, visit alaskaair.com/california.

In addition, everyone is eligible for 30% off flights to or from California by booking today through March 3, 2021 for travel between March 22 and May 26, 2021. To purchase tickets and for more information, visit alaskaair.com/safetydance.

With a focus on helping guests travel safely when they feel comfortable, Alaska has implemented more than 100 safety measures as part of the airline’s commitment to Next-Level Care. The airline emphasizes a layered approach to safety, which starts with the requirement that all employees and guests wear a face mask or covering through the airport and on board, with no exceptions. To further demonstrate the airline’s safety protocols, the Alaska Safety Dance highlights many of the ways in which the airline is keeping guests and employees safe including enhanced cleaning between flights, HEPA air filtration, and touch-free technology. To travel, flyers must also enter into a health agreement at check-in to confirm that they are not experiencing COVID-19 symptoms and will adhere to the mask policy.

Delta Only U.S. Airline to Block Middle Seats Through March 30, 2021

November 22, 2020 / WIL BALDWIN

The health and safety of our customers and employees remains our top priority. The Delta CareStandard encompasses more than 100 protective measures, such as sanitizing every flight, a comprehensive employee COVID testing program, and the use of industrial-grade HEPA filters that extract more than 99.99% of particles, including viruses. Read more about the Delta CareStandard.

Taking the Stress Out of Flying

Delta is making it easier to plan and book your next trip.

Delta launched a new interactive map on delta.com that gives customers the power to search, view and click-to-book their desired destination all in one place, giving full control and a better understanding of current travel restrictions and what to expect upon arrival.

The data is curated from government agencies and the International Air Transport Association to provide detailed insight into quarantine and testing requirements, travel forms and paperwork, local health information, local COVID-19 guidelines, and links to necessary forms and applications needed prior to travel.

In addition to a new trip planning tool, we’re offering greater flexibility if you ever need to change your plans, including:

No change fees for a U.S. domestic ticket or domestic award ticket, excluding Basic Economy fares.
No change fees for all domestic and international tickets purchased through Dec. 31, 2020, even if scheduled to travel next year.
Extending the use of travel credits through December 2022 for travel originally scheduled to depart before March 31, 2021 (if the ticket was purchased before April 17, 2020).

Embraer awarded ANAC and FAA Certification for Synthetic Vision Guidance System

September 29, 2020 / WIL BALDWIN

Embraer today announced that the Synthetic Vision Guidance System (SVGS) for the midsize Praetor 500 and super-midsize Praetor 600 business jets was awarded certification by both the civil aviation authority of Brazil, Agência Nacional de Aviação Civil (ANAC), and the civil aviation authority of the United States, the Federal Aviation Administration (FAA). Embraer is the first OEM to receive SVGS certification approval.

The SVGS provides pilots with a dynamic perception of position, trend, and motion, facilitating the transition to utilizing visual references and enabling the safe completion of more missions during inclement weather and lower ceiling approaches. The system allows pilots to operate the aircraft to a decision height of 150 feet (SA-CAT I), as opposed to the regular decision height of 200 feet, increasing operational efficiency and allowing access to several airports during inclement weather and lower ceiling approaches. The SVGS can be used with or without the Head-Up Display (HUD) and is now available for new aircraft and fully retrofittable on all Legacy 450, Legacy 500, Praetor 500, and Praetor 600 aircraft at any Embraer Owned or Authorized Service Center.

“At Embraer, we are committed to continuously improving our already industry-leading products to deliver the ultimate experience in business aviation. Just two months after certifying the electric pocket door and making the HEPA filter standard, we are proud to certify another Praetor 500 and Praetor 600 innovation,” said Michael Amalfitano, President & CEO, Embraer Executive Jets. “Thanks to our unparalleled engineering team and world-class partnership with Collins Aerospace, Embraer is proud to offer business aviation’s first Synthetic Vision Guidance System on the Praetor 500 and Praetor 600, further solidifying their position as the most disruptive and technologically advanced midsize business jets in the market.”

Independent of the Embraer Enhanced Vision System (E2VS), the SVGS is an optional addition to the acclaimed Collins Aerospace Pro Line Fusion flight deck on the Praetor 500 and Praetor 600. The SVGS can be installed either with or without E2VS, delivering even greater flexibility and safety options. When installed alone, SVGS allows for enviable situational awareness, without the investment required for E2VS. When installed together, the aircraft’s operational efficiency is further improved, allowing for even better utilization of the Praetor’s unparalleled short runway performance.

Emirates and Flydubai Reactivate Partnership for Seamless Travel

August 31, 2020 / WIL BALDWIN

Emirates and flydubai have announced that customers of both airlines can once again access a wider range of travel options around the world, connecting seamlessly and safely through Dubai.

Following the progressive resumption of passenger flights to global destinations, the two Dubai-based airlines have revived their successful and strategic partnership to offer customers increased connectivity, convenience and travel flexibility. Emirates customers can now travel on codeshare flights to over 30 destinations on flydubai, while flydubai customers have over 70 destinations they can travel to on Emirates. Some of the favourite flydubai destinations for Emirates passengers include: Belgrade, Bucharest, Kyiv, Sofia and Zanzibar.

Commenting on the renewal of the partnership, Adnan Kazim, Emirates’ Chief Commercial Officer said: “We are delighted to announce that our customers can once again take advantage of the complementary strengths of Emirates and flydubai to access an enhanced network of cities on a single ticket and integrated loyalty programme, enjoy a safe, smooth and stress-free transfer experience through Dubai and have their baggage checked through to their final destination.

Hamad Obaidalla, Chief Commercial Officer at flydubai said: “We are confident that the demand for travel will continue to increase as more countries gradually start to lift restrictions on international travel. flydubai has restarted operations to 32 points around the network since June and we expect the number to steadily grow over the next few months. Dubai has put strong health and safety protocols in place which has encouraged well informed passengers to travel, whether for business, leisure or to reunite with their loved ones.

Emirates and flydubai will offer travel experiences reflecting their individual brands while keeping the health and safety of customers and employees on the ground and in air as their top priority. The two airlines have each implemented extensive safety measures to combat COVID-19 at every step of the customer’s journey including enhanced sanitisation of all touchpoints and advanced HEPA filters fitted in aircraft cabins to eliminate dust, allergens and germs from the cabin air.

Customers transiting through Dubai go through thermal screening at the airport. Transfer desks at Dubai airport have been fitted with protective anti-microbial screens and airport staff dressed in personal protective equipment (PPE) are available to provide additional assistance. Several of flydubai’s flights to destinations in Africa, Central Asia and Europe operate from Terminal 3 of Dubai International Airport, facilitating seamless connections to passengers travelling on Emirates’ flights to and from Dubai.

Delta Brings Back Flights Across Atlantic and Pacific for 2021

August 23, 2020 / WIL BALDWIN

As Delta works to restart service in line with the lifting of travel restrictions, potential vaccine availability and the gradual return of demand, customers will see more trans-Atlantic and trans-Pacific flights to top business and leisure destinations for the winter 2020-2021 and summer 2021 seasons. While the airline expects pre-COVID level recovery for international flying to continue to lag U.S. domestic, Delta plans to add over 50 transoceanic flights next summer, compared to the summer 2020 schedule.

Delta will focus its strengths in its core markets and with the support of its partners, offer customers a wide array of onward connections.

“While significant hurdles remain in the global fight against the pandemic, we are ready to connect customers to the people, places, opportunities and experiences they’re longing for,” said Joe Esposito, S.V.P. – Network Planning. “Customers flying internationally can look forward to a modernized fleet featuring our latest cabin products and a travel experience that prioritizes their health and the health of our employees from check-in to baggage claim.”

As customers consider future travel, whether international or domestic, Delta’s multi-layered approach to their health and safety ensures peace of mind throughout the travel journey. These include, but are not limited to:

– Sanitizing all aircraft with electrostatic spraying before departure and extensive pre-flight disinfection of high-touch points throughout the aircraft interior.

– Using state-of-the-art air circulation systems with HEPA filters that extract more than 99.99% of particles, including viruses.

– Blocking all middle seats and limiting the number of customers per flight through Jan. 6, 2021.

– Requiring face masks throughout the airport, in Delta Sky Clubs and on board the aircraft

Click the link below for the full story and more details!

https://news.delta.com/delta-brings-back-more-flights-across-atlantic-and-pacific-winter-and-summer-2021

Delta Offers Lounge Access at London Heathrow Terminal 2

August 19, 2020 / WIL BALDWIN

Starting Thursday, Delta Air Lines’ premium customers and eligible frequent fliers will be welcomed into the award-winning Plaza Premium lounge at London-Heathrow Terminal 2.

Following their temporary move to Terminal 2 from Terminal 3, eligible Delta and Virgin Atlantic customers will be able to enjoy complimentary food and beverages in the Plaza Premium lounge before their flight. Delta offers daily flights between Heathrow and New York-JFK and a three-times-a-week service to Atlanta.

Since the pandemic, Delta has implemented a new level of clean – the Delta CareStandard – so customers can travel with confidence. In line with this ethos, Plaza Premium has also enhanced its cleaning and safety measures so customers can feel confident when they use the lounge before they fly. Customers are also encouraged to wear a face covering and practise social distancing.

“Safety is at the heart of everything we do at Delta and we’ve implemented additional measures to provide peace of mind for customers at every step of their travel journey,” said Shane Spyak, Delta’s Vice President – Europe, Middle East, Africa and India. “This includes working with our airport partners across our global network to provide additional layers of protection in lounges.”

In the U.S., there are limited Delta Sky Clubs open at Atlanta and New York-JFK airports. Customers will find seating that adheres to social distancing guidelines, plus a streamlined food and beverage offering among the measures being taken to limit touchpoints and keep the Clubs clean.

Delta remains the only U.S. airline offering nonstop service between the U.K. and United States that is keeping middle seats blocked throughout the aircraft on all routes until September 30, 2020, to help protect the health and safety of its customers and crew. Seat blocks are automatically implemented to prevent the adjacent seat being booked once a reservation is complete and seats are chosen. Parties of three or more are able to book seats together, including middle seats.

As part of its COVID-19 health and safety measures, Delta requires employees and customers to wear a face mask or appropriate covering when travelling. The airline also has enhanced booking flexibility in place on flights purchased until August 31, 2020, to provide reassurance to customers should they need to amend their plans. Changing an existing booking is easy via the “My trips” area on delta.com.

Furthermore, the airline has a rigorous onboard cleanliness programme, which includes:

– Sanitizing the aircraft before every flight

– State-of-the-art air circulation systems with HEPA filters that extract more than 99.99% of fine particles in the air, including viruses and bacteria, on all trans-Atlantic flights (and mostly across Delta’s network).

– Boarding flights from back-to-front – reducing the instances of customers needing to pass by one another

– Temporarily streamlining onboard food and beverage service to reduce touchpoints

– Providing supplies directly to customers when available, including hand sanitizers in wellness kits

Embraer Announces Enhancements to the Praetor 500, 600 Cabins

July 9, 2020 / WIL BALDWIN

Embraer today announced a series of breakthrough cabin enhancements for its Praetor 500 midsize and Praetor 600 super-midsize business jets, consolidating the Praetor position as the best cabin environment among all medium jets. In addition to the lowest cabin altitude in the class (5,800 feet) and 100% fresh air capability, Embraer is now making the HEPA filter standard on all Praetor aircraft, announcing the certification of a new electric lavatory pocket door, and approving the use of MicroShield360.

“The Praetors truly lead the way as the most disruptive and technologically advanced aircraft in their respective categories for features such as the best-in-class Environmental Control System and cabin altitude. In the context of the COVID-19 pandemic, the incorporation of new health and safety technologies is paramount, which is why we are proud to deliver even more value to Praetor customers with this series of cabin enhancements,” said Michael Amalfitano, President & CEO, Embraer Executive Jets. “Furthermore, with the certification of the new electric lavatory pocket door, the Praetors combine the cleanest cabin environment and compliance with the most stringent operational requirements, such as Part 135.”

As new-generation aircraft, the Praetor 500 and Praetor 600 were designed with the latest technologies, including the ability to move 100% fresh air through the cabin. Now standard, the HEPA filter further improves cabin air quality, capturing 99.97% of all particles, such as bacteria, viruses, and fungi. Additionally, Embraer has tested and approved the use of MicroShield360 ― a preventative coating system that, when applied to aircraft interiors, continuously inhibits the growth of microbes on surfaces. A signature feature of the Praetor family, the aircraft enjoy the lowest cabin altitude in their classes. At 45,000 feet, Praetor passengers experience a comfortable 5,800-foot cabin altitude. As a result, passengers feel more rested and refreshed. The combination of these new and existing features equates to cabin health that is unparalleled in the medium cabin segment.

To further enhance the atmosphere of safety and cleanliness in the cabin, Embraer has developed the only electric lavatory pocket door in the midsize and super-midsize categories. Certified by ANAC in early June 2020, and recently validated by EASA and the FAA, the Praetor 500 and Praetor 600 are the only aircraft in the medium cabin segment to have the emergency exit door in the lavatory, while complying with the latest cabin safety requirements. This new optional feature, which allows the passenger the comfort of opening the lavatory door by just pressing a button, is now available for delivery in both new Praetor jets, and is retrofittable on both Praetor and Legacy 450 and 500 models (starting in the fourth quarter of 2020).

The new electric lavatory pocket door allows 100% of the Praetor aircraft to have the emergency exit in the lavatory — even those under FAA Part 135 operations. By moving the emergency exit to the lavatory, the cabin is further enhanced with a recognizably clean, quiet, and functional aesthetic, featuring minimized placards, temperature management, and noise reduction, thanks to the lack of an exit door cutout — plus full seat and table functionality.

Today, the Praetor platform, which is based on the Legacy 450/500, enjoys over 160 aircraft in operation and more than 180,000 flight hours.

Qantas Group ‘Fly Well’ Prepares for Travel Restriction Easing

May 19, 2020 / WIL BALDWIN

Range of measures introduced to ensure a safe travel environment and give extra peace of mind.
Masks on board, hand sanitising stations and enhanced aircraft cleaning among the improvements.
More flexibility added to bookings so people can plan with confidence.

Qantas and Jetstar will roll out a series of wellbeing improvements to give peace-of-mind in preparation for domestic travel restrictions easing.

The ‘Fly Well’ program brings together a number of temporary measures already in use by the Qantas Group, including on repatriation flights from virus hot-spots, and represents a combination of best-practice medical advice and feedback from customers.

Pre-flight

Rolling out from 12 June, the key measures at each point of the journey will be:

Information sent to all customers before they fly, so they know what to expect.
Contactless check-in (via online/app) and self-serve bag drop strongly encouraged, including use of Q Bag Tags.
Hand sanitising stations at departure gates.
Temporary changes to Qantas Lounges, including increased physical distancing, hand sanitising stations, enhanced disinfection of surfaces and adjustments to food and drink service.
Working with airports on other safeguards in the terminal, including regular disinfection of security screening points and installing hygiene screens at airline customer service desks, wherever practical.

On board

Masks provided to all passengers on each flight – while not mandatory from a safety point of view, they are recommended to be worn in the interests of everyone’s peace-of-mind.
Enhanced cleaning of aircraft with a disinfectant effective against Coronaviruses, with a focus on high contact areas – seats, seatbelts, overhead lockers, air vents and toilets.
Sanitising wipes given to all passengers to wipe down seat belts, trays and armrests themselves, if preferred.
Simplified service and catering to minimise touchpoints for crew and passengers.
Passengers asked to limit movement around cabin, once seated.
Sequenced boarding and disembarkation to minimise crowding.

In addition, the air conditioning systems of all Qantas and Jetstar aircraft are already fitted with hospital-grade HEPA filters, which remove 99.9% of all particles including viruses. Air inside the cabin is refreshed on average every five minutes during flight.

All airline employees are required to follow strict personal hygiene protocols, for the benefit of themselves and others.

All passengers are encouraged to download the Australian Government’s COVIDSafe app as part of improving the ability of health authorities to contain the spread of Coronavirus. In-line with public health advice, anyone with cold and flu like symptoms should stay at home.

JetBlue To Require Customers to Wear Face Coverings During Travel

April 28, 2020 / WIL BALDWIN

JetBlue (NASDAQ: JBLU) today announced that starting May 4 all customers will be required to wear a face covering during travel. The policy comes after the airline began requiring all crewmembers to wear face coverings while working. JetBlue has modeled its policy on the Centers for Disease Control (CDC) guidelines that indicate all individuals should wear a face covering in public to help slow the spread of the coronavirus (COVID-19).

“Wearing a face covering isn’t about protecting yourself it’s about protecting those around you,” said Joanna Geraghty, president and chief operating officer, JetBlue. “This is the new flying etiquette. Onboard, cabin air is well circulated and cleaned through filters every few minutes but this is a shared space where we have to be considerate of others. We are also asking our customers to follow these CDC guidelines in the airport as well.”

This new policy will require customers to wear a face covering over their nose and mouth throughout their journey, including during check-in, boarding, while in flight and deplaning. Customers will be reminded of this requirement before their flight via email and at the airport by both terminal signage and announcements. Small children who are not able to maintain a face covering are exempt from this requirement.

CDC guidance defines a suitable face covering as an item of cloth that should fit snugly against the side of the face, be secured with ties or ear loops, include multiple layers of fabric and allow for unrestricted breathing. The CDC recommends surgical masks and N-95 respirators be reserved for healthcare workers and other medical first responders.

Maintaining distance onboard whenever possible

Beyond face covering requirements for crewmembers and customers, since late March, JetBlue has limited the number of seats available for sale on most flights, allowing the airline to provide additional space between individuals who are not traveling together. Before each flight, JetBlue reviews seat assignments to ensure as much personal space as possible. In addition, rows near crewmember jump seats have been blocked off to create buffer zones for added crewmember and customer safety.

Safety enhancements throughout the journey

All of JetBlue’s aircraft are equipped with hospital grade high-efficiency air particulate (HEPA) filters. All recirculated air is passed through these HEPA filters before re-entering the cabin and being mixed with fresh air. All of the air in the cabin is, on average, completely changed every three minutes. HEPA filters are capable of removing 99.97 percent of particles, bacteria and viruses. To learn about how air circulates onboard JetBlue’s fleet, view this JetBlue video at https://youtu.be/Q2_C2iN-tEs.

Since the coronavirus began spreading in the United States, JetBlue has increased the rigor of its aircraft cleanings at night and between flights, using disinfectant approved to kill the coronavirus. Cleanings have been focused on the places customers and crewmembers touch the most, including seat covers, seatbelts, tray tables and armrests. Traditional food and beverage service have been adjusted onboard to limit touchpoints between crewmembers and customers. To learn about all the additional measures JetBlue has implemented visit http://blog.jetblue.com/coronavirus.

Emirates Introduces Generous Customer Waiver Policy

March 7, 2020 / WIL BALDWIN

Emirates is providing customers more flexibility, choice and value through its newly introduced waiver policy for all booked tickets issued on or from today, 7 March until 31 March 2020, allowing customers across its network the choice of changing their travel dates without change and reissuance fees.

The move provides Emirates’ customers with peace of mind should they decide to change their travel plans due to the evolving COVID-19 situation. Customers can change their booking to any date for travel within an 11 month date range in the same booking class without change penalties. Difference in fare, if applicable applies. The policy covers all existing destinations across the Emirates network.

Adnan Kazim, Chief Commercial Officer, Emirates Airline, said: “We want our customers to feel fully supported, comfortable and confident when making travel plans, while offering them the best fares, without incurring change fees should they decide to delay or adjust dates. The situation remains dynamic and we will continue to look at ways to provide flexibility, convenience and peace of mind for our customers.”

Emirates Skywards will also be providing more flexibility to its members who have been impacted by the outbreak of the coronavirus through imposed travel restrictions and flight reductions. Skywards Platinum, Gold and Silver members can maintain their current status by fulfilling 80% of their tier travel requirements between 31 March and 30 June 2020. In addition, Skywards members booked to travel between 1 March and 30 June 2020 will be able to benefit from an additional 20% bonus Tier Miles.

For additional peace of mind, Emirates is also taking its aircraft cleaning process to the next level through additional precautionary measures of implementing enhanced disinfecting procedures after flights from destinations most affected by COVID-19. If the airline is alerted to any suspect or confirmed cases of infectious diseases, teams will be immediately deployed for a deeper cleaning to thoroughly disinfect all cabins of that aircraft with stronger, approved chemicals. Across all its aircraft, Emirates utilises HEPA filters, which are proven to remove more than 99% of viruses in the cabin environment. If there is a suspected case onboard, Emirates will go a step further to replace all the HEPA filters on the aircraft.

Customers are advised that fare differences or applicable taxes may apply if they wish to change their bookings to a different fare class. Current refund and rebooking conditions for tickets issued before 5 March still apply. Customers impacted due to cancellations of flights impacted by the COVID-19 virus are advised to check emirates.com for rebooking or rerouting options.

Customers who wish to change their travel arrangements after making bookings between 7 March and 31 March can visit their travel agent or contact the Emirates call centre at +971 600 555555.

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