Delta teams in the airline’s Operations and Customer Center are monitoring the impact of Typhoon Haishen.
Due to Haishen’s projected forecast, Delta has issued a travel waiverfor flights to and from Seoul, South Korea. This waiver allows customers with flexibility in their travel plans to make a one-time change to their itinerary without incurring a change fee.
Customers are encouraged to check their flight status on Delta.com or the Fly Delta mobile app. Customers can also get updates sent directly to their mobile device or by email.
The safety of Amtrak’s customers and employees is our top priority. We continue to monitor the coronavirus situation closely and we are taking action based on guidance from public health experts; that includes restoring service to trains and routes once demand returns. In order to maintain a safe environment and address customer concerns and potential business impact, we are taking the following measures:
Before You Travel
If you are traveling with Amtrak:
Providing an essential transportation service: We are waiving change fees on all existing or new reservations made before April 30, 2020. Simply log in to your account or go to Modify Trip on Amtrak.com, or find your reservation from your account on the home screen in the Amtrak app. A fare difference may apply to your new itinerary. If you want to cancel your reservation with no fee, you must call 800-USA-RAIL and speak with an agent (not available via Amtrak.com or the app).
Take care of yourself and keep others safe: If you are feeling ill, please stay home until feeling better.
Maintaining a Safe Environment
To reduce risk, we are:
Enhancing cleaning protocols: We have increased the frequency of cleaning services on our trains and at our stations.
Increasing disinfectant supplies: We have increased the quantity of sanitizers and disinfectant wipes available for customers and employees on our trains and stations.
Reinforcing good hygiene practices: We are regularly sharing best practices with employees and customers on ways to protect against communicable diseases.
We continue to recommend that everyone follow CDC guidelines around social distancing. If you do need to travel with us, know that we are taking extra steps to keep our stations and trains clean, keep you safe, and remain an essential part of transportation in America. See what we are doing here.
Service Impacts
While Amtrak continues to operate, we have temporarily suspended the following services due to reduced demand. See details on service impacts here.
What You Can Do
To protect against all communicable diseases:
Wash your hands: Wash hands frequently with soap and water – and for 20 seconds. If you can’t wash your hands, use hand sanitizer.
Cover your mouth: When sneezing or coughing, use tissues and promptly dispose of them or cover your mouth with your sleeve or elbow.
While we are running reduced service across the country, it is still essential to exercise caution around railroad tracks and crossings. #SeeTracksThinkTrain
Amtrak Has Cancelled the Winter Park Express service for the remainder of the 2019 – 2020 ski season.
Customers with reservations on trains that are being modified will be contacted and typically be accommodated on trains with similar departure times or another day.
Amtrak is waiving change fees on all existing or new reservations made before April 30, 2020. To change reservations, log in to your account or go to Modify Trip on Amtrak.com, or find your reservation from your account on the home screen in the Amtrak app. A fare difference may apply to your new itinerary. If you want to cancel your reservation, you must call 800-USA-RAIL (not available via Amtrak.com or the app).
Starting from February 10th to April 29th, EVA will cut down its cross-strait route network to five destinations in China in compliance with Taiwan government’s epidemic prevention policy. Please refer to the details.
In compliance with Taiwan government’s epidemic prevention policy, EVA Air is reducing flights to / from Mainland China. Starting from February 10th to April 29th, EVA will cut down its cross-strait route network to five destinations in China, including Beijing, Shanghai Pudong, Shanghai Hongqiao, Xiamen and Chengdu.
EVA is working on the flight cancellation for February and updating the information on its website. The schedule changes for March and April will be announced next week.
For the latest schedule update as well as related rules of ticket refund, itinerary change and service charge exemption, passengers can visit EVA’s dedicated webpage for the flights affected by the novel coronavirus outbreak:
