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Tag: Kauai

Hawaiian Airlines to Focus on Critical Flights and Cargo Service

  • Airline to serve San Francisco and Los Angeles daily
  • American Samoa weekly starting in April

Hawaiian Airlines is reducing its April flight schedule due to the COVID-19 pandemic with a commitment to continue offering its guests and cargo customers essential service within the Hawaiian Islands and between Hawai‘i and California and the U.S. territory of American Samoa.

The airline will maintain a reduced but still robust schedule of Neighbor Island flights, while bolstering all-cargo service to ensure goods continue to reach communities statewide.
 
“As Hawai‘i’s airline, we understand that our operation is essential to the state. We serve both guests who rely on us for important travel and the transportation of critical cargo,” said Hawaiian Airlines President and CEO Peter Ingram. “This has been the hallmark of our mission for 90 years and our dedication to our guests remains unchanged as we look to overcome this global crisis together.”
 
Starting Sunday, Hawaiian’s long-haul transpacific network will consist of one daily nonstop flight between Honolulu (HNL) and Los Angeles (LAX) and San Francisco (SFO), and one weekly flight connecting Hawai‘i to its Pacific island neighbor of Pago Pago, American Samoa (PPG). All routes will be operated with wide-body Airbus A330 aircraft.
 
The California routes present cargo opportunities to help maintain service for shippers affected by the reduction in passenger flights due to the state of Hawai‘i’s mandatory 14-day quarantine for overseas arrivals starting tomorrow in an effort to prevent the spread of COVID-19. The HNL-PPG route maintains vital service for the territory of American Samoa.
 
Guests traveling on Hawaiian’s Neighbor Island network will continue to enjoy convenient options throughout the day with 41 daily roundtrip flights scheduled for April. From Honolulu there will be 38 daily flights, including 13 to Maui, eight to Kona, seven to Kaua‘i, six to Hilo, and two each to Lāna‘i and Moloka‘i. From Maui there will be one roundtrip each to Hilo, Kaua‘i and Kona in addition to Honolulu service.

Hawaiian’s schedule reductions for April resulted from the state of Hawai‘i’s quarantine entry restriction and the ensuing drop off of travel to and from the islands. Hawaiian is operating its regularly scheduled long-haul flights through today before it begins suspending routes tomorrow.

Meanwhile, Hawaiian has expanded interisland cargo service to facilitate the movement of essential goods ranging from food to medical equipment and machinery.
 
On March 3, a fleet of all-cargo ATR-72 aircraft operated by ‘Ohana by Hawaiian began offering flights five days a week between Honolulu and Kahului (OGG) on Maui and Kona (KOA) on the western coast of the Island of Hawai‘i. The new routes add to all-cargo service launched in summer of 2018 between HNL and Līhu‘e (LIH) on Kaua‘i and Hilo (ITO) on the eastern coast of the Island of Hawai‘i.

Hawaiian also utilizes its Boeing 717 passenger fleet to carry critical, time-sensitive cargo like pharmaceuticals and Blood Bank of Hawai‘i shipments.

Hawaiian is still experiencing an unprecedented volume of calls from guests and respectfully asks that only those with immediate travel needs contact the airline for assistance. Options to reach Hawaiian’s reservations team, to make online changes to tickets, and to see a list of travel waivers are available at  Hawaiian’s COVID-19 hub.
 
The airline also explains how it is keeping employees and guests safe by disinfecting aircraft and airport spaces, modifying boarding processes to prevent congestion at the gate, and adjusting in-flight services such as by distributing disposable sanitizing wipes.

Remains of 6 Recovered from Hawaii Helicopter Crash

  • No sign of any survivors

(Reuters) – Teams combing the wreckage of a Hawaii sightseeing helicopter that crashed on Kauai island found no sign of survivors on Friday and recovered six sets of human remains before suspending the search due to bad weather, police and fire officials said.

The grim announcement came in a news conference almost 24 hours after the aircraft, first reported missing on Thursday evening, went down in a remote area of rugged terrain near the end of a tour flight over the island’s famed Na Pali Coast. 

The crash was at least the ninth, and by far the deadliest, involving sightseeing helicopters in Hawaii over the past five years, according to National Transportation Safety Board (NTSB) records. 

The confirmed manifest of the ill-fated aircraft, flown by Kauai-based tour operator Safari Helicopters, consisted of six passengers, two of them children, and one pilot, Kauai County fire battalion chief Solomon Kanoho told reporters. 

The identities of the dead were being kept confidential until next of kin could be notified, authorities said. 

“We are heartbroken by this tragedy and we continue to ask the public to consider the sensitive nature of this devastating situation,” Mayor Derek Kawakami said in a statement. “Our thoughts and prayers are with the families and loved ones of all victims during this extremely difficult time.” 

The Kauai fire department called off its search-and-recovery efforts late Friday afternoon due to fog and poor visibility but planned to resume the operation at daybreak on Saturday, Kanoho said. 

Although the remains of just six of the seven people who were aboard the ill-fated aircraft have been recovered, Kanoho added: “There are no indications of survivors.”

TOURISTS FROM TWO FAMILIES 

Kanoho previously said the passengers on board the helicopter had been in two groups – a party of two from one family and a party of four from another. 

Kanoho declined to describe details of the wreckage out of respect for the victims’ loved ones. 

While the cause of the crash has yet to be determined, Kanoho said the area where the helicopter went down had experienced “some very bad weather” beforehand, adding that the chopper had crashed within its prescribed flight route. 

The NTSB, which said it was sending a three-member team to investigate the crash, reported in May that there had been eight accidents involving Hawaii tour helicopters over the past five years, with four deaths and 18 injuries. 

The agency made that report after a tour helicopter went down in a residential neighborhood on the island of Oahu in April, killing three people. 

The latest crash was in Koke’e State Park in an area called Nu’alolo, a steep-sided valley north of Waimea Canyon State Park, according to a statement posted by the Kauai police department on Facebook. 

Waimea Canyon is a tourist destination known as the “Grand Canyon of the Pacific,” and police said the helicopter was last heard from at about 4:40 p.m. on Thursday, when the pilot radioed that the aircraft was just departing that area. 

A search was launched a short time later, after Safari alerted authorities that the helicopter was 30 minutes overdue on its flight back to the airfield in Lihue on the island’s southeast end, officials said. 

A U.S. Coast Guard cutter vessel and helicopter search crew were immediately dispatched. The search was expanded at daybreak on Friday to include air, sea and ground teams from the Coast Guard, U.S. Navy, police, fire department and other agencies. 

The missing aircraft was equipped with an electronic locator beacon, but no signals were received after it disappeared, the Coast Guard said. 

According to its website, Safari offers aerial sightseeing excursions to Kauai’s major attractions over the Na Pali Coast and Waimea Canyon. The Na Pali Coast, known for jagged green cliffs laced with towering waterfalls, is one of the most visited attractions on Kauai, the fourth-largest island in the Hawaiian chain. 

Reporting by Maria Caspani and Peter Szekely in New York and Steve Gorman in Los Angeles; Editing by Daniel Wallis and Leslie Adler

Southwest Airlines Expanded Hawaii Service Now On Sale

Southwest Airlines Co. (NYSE: LUV) today announced the carrier will add new service to, from, and within Hawaii in mid-January 2020 with new, daily service between Sacramento International Airport (SMF) and Honolulu. In addition, new service nonstop between both of the carrier’s Hawaii gateways in the Bay Area, Oakland and San Jose, and both Kauai and the Island of Hawaii, will give Southwest Customers access to 18 flights transiting the Pacific each day between three California cities and four of the five airports Southwest will serve in the Aloha State.

Today’s schedule publication extends an ability for the carrier’s Customers to book Southwest travel through March 6, 2020, and also puts on sale the first-ever Southwest service to Lihue Airport (LIH) on Kauai and Hilo International Airport (ITO) on the Island of Hawaii.

With these additions, Southwest will operate a total 34 departures a day on interisland routes, including newly available service between Honolulu and Lihue & Honolulu and Hilo, four times daily in each direction. It will offer service nonstop between Kahului and Kona once daily in each direction.

Hawaii service details for previously announced gateway San Diego will be announced later.

In celebration of the expansion, Customers now may book the carrier’s second wave of Hawaii service at Southwest.com/Hawaii with launch fares on sale today only for as low as:

Fly Southwest 
between:
Nonstop
service
begins:
Book today only, one-way travel 
as low as:
When traveling on 
Tuesdays or Wednesdays:
Sacramento & HonoluluJanuary 19$99Jan. 21 – March 4, 2020
Oakland & KonaJanuary 19$99Jan. 22 – March 4, 2020
San Jose & LihueJanuary 19$99Jan. 22 – March 4, 2020
Oakland & LihueJanuary 21$99Jan. 21 – March 3, 2020
San Jose & KonaJanuary 21$99Jan. 21 – March 3, 2020

The carrier is offering introductory pricing on new interisland flights:

Fly Southwest
interisland
between:
Nonstop 
service 
begins:
Book through
Aug. 22, one-
way travel 
as low as:
When traveling on 
Tuesdays or Wednesdays:
 
Honolulu & LihueJanuary 19$29Jan. 21 – March 4, 2020
Honolulu & HiloJanuary 19$29Jan. 21 – March 4, 2020
Kahului & KonaJanuary 19$29Jan. 21 – March 4, 2020

Fares are available through 11:59 p.m. Pacific Daylight Time on the purchase-by dates specified above.Travel on these fares is valid only on certain days of week and seats are limited. Please see complete fare sale rules below.

“We’re energized by the warm aloha Southwest has enjoyed in response to our initial Hawaii offering and this second wave of service is an investment that broadens our everyday value through low fares, no fees to change tickets (though fare difference may apply), and two checked bags freefor everyone,” said Tom Nealon, Southwest Airlines President. “We’re focused on bringing Hawaii an authentically Southwest experience with comfort across all seating—for every Customer—along with in-cabin snack enhancements for our flights between Hawaii and the mainland.”