Delta is celebrating its latest investment in New York as it prepares to open its new Terminal C at LaGuardia Airport to customers on June 4, a massive milestone in the $4 billion program to transform and modernize one of the airline’s key hubs.
Delta accelerated construction timelines during the pandemic to deliver this facility to New York customers even faster than anticipated. The airline will fully complete the entire four-concourse terminal by the end of 2024, almost two years earlier than originally planned.
Ultimately, Terminals C and D will consolidate into one state-of-the-art facility, spanning 1.3 million square feet and featuring 37 gates across four concourses. Delta continues to double down on its vision for the future of travel, building airports of the future that are comfortable, easy to navigate and part of an effortlessly connected journey, capable of absorbing and supporting new innovative experiences as technology evolves. Recently, Delta also revealed the completion of the first major phase of its $2.3B Sky Way at Los Angeles International Airport.
In addition to a gleaming central headhouse and concourse, LGA will house the largest Delta Sky Club in the system, with architectural touches that evoke New York City from the turn of the 20th century, such as harlequin-patterned screens and rich warm metals. With seating for nearly 600 guests to relax and recharge over a sprawling 34,000 square feet (in its end state), the Club features a gourmet kitchen, premium bar, two food buffets and two hydration stations.
Work at New York John F. Kennedy International Airport officially got underway Wednesday as Delta Air Lines (NYSE: DAL) CEO Ed Bastian, and other officials ceremoniously broke ground on a $1.5 billion expansion and transformation of Terminal 4. The expansion will consolidate all of Delta’s operations into Terminal 4 at JFK – which currently operates out of Terminals 2 and 4 – enabling a more enjoyable and convenient travel experience for customers. The project will include the following enhancements:
A new Delta Sky Club in Terminal 4’s Concourse A.
Expanded seating areas and concessions.
Modern wayfinding.
New and upgraded restrooms designed with travelers in mind.
New check-in counters that will improve capacity and efficiency with state-of-the-art technology.
Installation of new self-service kiosks and self-bag check locations.
Updated baggage claim and arrivals areas.
New retail finishes.
Public art.
Delta continues to grow at JFK and in New York City at large, where it offers the most flights and seats of any carrier at JFK and LaGuardia Airport, with 400 total daily departures to 95 domestic and international destinations. The airline operates more than 160 average daily flights to 68 destinations worldwide from JFK alone. Since 2010, Delta has invested more than $3.5 billion in airport expansion and redevelopment in New York, including earlier projects at JFK and LGA. The airline is also undertaking a $3.9 billion project to consolidate Terminals C and D at LGA, with a state-of-the-art arrivals and departures hall set to open next spring.
NEW YORK/WASHINGTON, Oct. 26, 2021 – United Airlines (Nasdaq: UAL) is making travel between New York City and Washington D.C. easier and more convenient, announcing today it will launch new nearly hourly shuttle service between New York/Newark Liberty International Airport and Reagan National Airport on Oct. 31, and is adding five new flights between LaGuardia Airport and Washington Dulles Airport. In total, United will operate about 32 flights each day between the NYC and D.C. areas, a 78% increase and the most flights of any other airline.
United Airlines is also giving all of its New York City customers an upgrade: starting October 31, all of the airline’s departures from New York/Newark Liberty International Airport, John F. Kennedy International Airport and LaGuardia Airport will include a first-class option, including the 737 MAX-8 and the CRJ-550 – the world’s first 50-seat regional jet with first-class seats and amenities. United will now offer over 7,000 premium seats to customers in New York City, more than any other airline, and the most in the airline’s history. United’s CRJ-550 is the world’s first 50-seat regional aircraft designed to offer first class seats and amenities. Originally designed to seat 70 plus passengers, United’s CRJ-550 configuration maximizes customer comfort and has revolutionized the regional flying experience with features like:
• 10 seats in United FirstSM, 20 seats in Economy Plus®, and 20 economy seats
• Space for every customer to bring a roller bag on board.
• A self-serve refreshment center for United First customers, featuring a wide assortment of pre-packaged snacks and beverages.
• More overall legroom per seat than any other 50-seat aircraft flown by a U.S. airline.
• The ability to stay connected while inflight with United Wi-Fi.
• Complimentary personal device entertainment service, which enables passengers to view hundreds of movies and television shows in flight.
United is giving customers more choice than ever before when selecting their preferred onboard experience and providing MileagePlus® members more opportunity for upgrades. United will be flying its new 737-MAX-8 on 22 daily flights from the NYC-area. Featuring 16 United First seats and 54 Economy Plus seats – more than double the number of extra leg room seats offered by competing airlines on similar-sized aircraft. Customers have the opportunity to enjoy seatback entertainment in every seat, Bluetooth connectivity, larger overhead bins, and the industry’s fastest available Wi-Fi elevating the flying experience to a new standard.
United’s new shuttle service between New York/Newark Liberty International Airport and Reagan National Airport will operate seven days a week, with 18 flights offering nearly hourly service between 6AM and 10PM, more frequency than any other airline. The airline will also operate five daily flights between New York/Newark Liberty International Airport and Washington Dulles Airport. The new flights between LaGuardia Airport and Washington Dulles Airport will bring the daily flight count to nine and provide consistent service seven days a week between 6AM and 10PM.
Tickets for all of these flights are available for sale now at United.com.
Southwest Airlines (NYSE: LUV) launched a three-day WOW Sale today through Oct. 22, 2020, 11:59 p.m., Central Daylight Time, with fares as low as $39 one-way. Customers can take advantage of this huge sale and book their next adventure.
“Southwest is ready to help Customers get away this winter,” said Bill Tierney, Southwest Vice President of Marketing. “With no change, bag, or cancel fees, and with low fares across our expanding network, winter plans have never looked this good.”
Seats, days, and markets are limited. Blackout dates apply. See a full list of fares, fare rules, and terms and conditions at Southwest.com. Examples of one-way low fares include:
– As low as $39 one-way nonstop between Miami and Tampa
– As low as $39 one-way nonstop between Denver and Steamboat Springs (Hayden)
– As low as $39 one-way nonstop between Burbank and San Francisco
– As low as $79 one-way nonstop between Nashville and Dallas
– As low as $99 one-way nonstop between Atlanta and New York (LaGuardia)
JetBlue Airways Corp. (NASDAQ: JBLU) and American Airlines Group Inc. (NASDAQ: AAL) announced a strategic partnership that will create seamless connectivity for travelers in the Northeast and more choice for customers across their complementary domestic and international networks. In addition, the relationship will accelerate each airline’s recovery as the travel industry adapts to new trends as a result of the pandemic.
The partnership includes an alliance agreement that proposes codeshare and loyalty benefits that will enhance each carrier’s offerings in New York and Boston, providing strategic growth and driving value for customers and crewmembers of both airlines. (Graphic: Business Wire)
The partnership includes an alliance agreement that proposes codeshare and loyalty benefits that will enhance each carrier’s offerings in New York and Boston, providing strategic growth and driving value for customers and crewmembers of both airlines. Customers will experience a number of benefits from the new partnership, including:
New and expanded routes: The partnership enables new strategic growth opportunities for both airlines. As a result, American will launch international service from New York (JFK) to Tel Aviv (TLV) and to Athens (ATH) and JFK to Rio De Janeiro (GIG) will return as a daily seasonal route in winter 2021, in addition to continuing to serve popular long-haul destinations like London (LHR) and Madrid (MAD). JetBlue will also accelerate its growth in key cities, bringing its award-winning service to more customers. JetBlue will grow in greater New York City, adding flights at LaGuardia (LGA) and Newark (EWR), while also increasing its presence at JFK for seamless connections to American’s expanded international network. JetBlue plans to enhance service to strategic markets on the East Coast, West Coast, and in the Southeast, building on JetBlue’s recently announced service between EWR and nine markets, including Mint® service to Los Angeles (LAX) and San Francisco (SFO).
More choice and loyalty benefits: Through their integrated networks,JetBlue and American will operate reciprocal codeshare flights, giving customers new options with improved schedules, competitive fares and nonstop access to more domestic and international destinations. JetBlue will gain connectivity to more U.S.destinations, a broad global network and an improved frequent flyer proposition, while American will complement JetBlue’s improved and expanded service with new international routes. JetBlue and American loyalty members will also enjoy new benefits while the carriers are exploring additional premium experiences for customers.
Seamless experience: Customers will enjoy a seamless experience across both airlines, including the ability to book a single itinerary on either website, convenient connections and an improved on-the-ground experience — resulting in a compelling proposition for both leisure and corporate customers. Additionally, customers seeking more comfort in transcontinental service will have access to both JetBlue’s Mint and American’s three-class Transcon service.
“Pairing JetBlue’s domestic network with American’s international route map creates a new competitive choice in the Northeast, where customers are longing for an alternative to the dominant network carriers,” said Joanna Geraghty, president and chief operating officer, JetBlue. “This partnership with American is the next step in our plan to accelerate our coronavirus recovery, get our crewmembers and our aircraft flying again, and fuel JetBlue’s growth into the future.”
“This is an incredible opportunity for both of our airlines,” said American Airlines President Robert Isom. “American has a strong history in the Northeast, and we’re proud to partner with JetBlue as the latest chapter in that long history. Together, we can offer customers an industry-leading product in New York and Boston with more flights and more seats to more cities.”
New routes from the Northeast
The partnership between American and JetBlue enables sustainable international growth for customers in the Northeast from JFK, which will continue to complement the robust international service from Philadelphia (PHL), for even more options.
Upon the implementation of the alliance agreement, American intends to launch service between JFK and TLV and will introduce new seasonal service between JFK and ATH next summer, to meet the strong local demand. The new nonstop service to TLV and ATH from JFK will be the first long-haul international flights that American has launched from New York in more than four years. American will also operate daily seasonal service to GIG beginning in winter 2021 during the peak summer travel period in Rio de Janeiro. And, once the coronavirus pandemic has ended, the new partnership is certain to facilitate American adding new long-haul markets in Europe, Africa, India and South America
As New York’s Hometown Airline®, JetBlue plans to increase flying out of New York’s three major airports, bringing its award-winning experience to more customers. Its growth at JFK will be aimed at offering even more connection opportunities to American’s growing international network of destinations. From both New York and Boston, JetBlue plans to enhance service to strategic markets, including those on the East Coast, West Coast, and in the Southeast. This will further build on JetBlue’s recently announced growth between EWR and nine markets, including Mint service to LAX and SFO.
More choice and loyalty benefits: Codeshare creates more options for customers
JetBlue and American will begin a new codeshare relationship, giving customers seamless access to more destinations, including international service. The codeshare will introduce JetBlue customers to more than 60 new routes operated by American and will introduce American’s customers to more than 130 new routes operated by JetBlue. Codesharing allows customers to book a single itinerary combining flights from both airlines, which will result in a one-stop check-in experience and seamless flight connections from origin to destination.
“JetBlue customers will have more routes and destinations to choose from through American Airlines’ extensive global network,” said Scott Laurence, head of revenue and planning, JetBlue. “Together we will offer customers better options than either of us could alone. This partnership enables JetBlue to bring our low fares and great service to even more customers by expanding our presence in our hometown, growing relevance in Boston, and supporting our successful Mint franchise.”
“Leisure travel is important to our customers, and JetBlue’s network paired with their award-winning service, are the perfect fit,” said Vasu Raja, Chief Revenue Officer at American Airlines. “Both airlines’ customers value access to more destinations, whether it’s a JetBlue customer who wants more direct access to South America from New York, or an American customer who wants more robust service to Florida. Together, we can give our customers the best of both worlds.”
Delta is ushering in a new best-in-class travel experience for pets and their owners with the exclusive launch of CarePod. The introduction of this state-of-the-art pet travel carrier, which provides many industry-leading features including real-time updates throughout the journey, heralds a new standard of first-class safety and care for pet air travel.
After five years of research, development and testing, on top of a successful two-month trial, CarePod will be exclusively offered at eight U.S. locations: Atlanta, Boston, Los Angeles, Minneapolis, New York (JFK and LaGuardia), San Francisco and West Palm Beach. There will then be a phased approach to roll out the CarePod pet travel carrier across Delta’s U.S. network.
“Continuous innovation is in Delta’s DNA and the launch of the CarePod pet travel carrier, an industry first, is an example of us seeking out innovative partnerships and looking at ways to improve the customer experience throughout all parts of their journey,” said Shawn Cole, Vice President — Delta Cargo. “As the only airline to offer this premium pet travel solution, it represents a significant improvement for the millions of people who want to travel with their four-legged family members.”
The CarePod pet travel carrier has several innovative safety features that make it the ultimate air travel experience for pets:
Stronger, industrial strength walls that are insulated to protect your pet against potential temperature fluctuations when moving between different climates and travel conditions.
Multi-layered windows and doors with specially angled blinds to help create a calming environment for pets by blocking out visual stress from unfamiliar environments.
The world’s first built-in hydration system for pet travel carriers, holding up to a liter of water that will auto replenish the spill-proof water bowl to ensure pets always have easy access to fresh water.
A powerful, enterprise level GPS tracking and monitoring system that connects your pet’s journey directly to the specialized Delta Cargo Control Center. The Center is managed 24/7/365 by trained experts who supervise and digitally monitor every CarePod pet journey from beginning to end, with the expertise and authority to send out the right staff on the ground to check on the pet if needed.
Seamless connectivity that enables you to use your mobile phone to view your pet’s key travel updates throughout their entire journey via deltacargo.com
CarePod pet travel carriers are made to the highest quality and standard, with human grade materials that are non-toxic, UV and antibacterial treated for longer lasting strength and protection.
The CarePod pet travel carrier is a next generation, IATA compliant pet travel carrier, which can accommodate dogs and cats permitted in a 300 series crate, or smaller, and can be booked between three and thirteen days prior to departure. The CarePod can be booked by visiting deltacargo.com or by calling Delta’s Cargo Customer Service Center at 1-800-352-2746.
“We’re thrilled that pet owners can now vacation and fly their pets with Delta’s best-in-class CarePod solution, having the peace of mind that their pets are protected in smart pet travel carriers, that are also digitally supervised by the Delta Cargo Control Center throughout the entire journey,” says Jenny Pan, founder and CEO of CarePod. “With the Delta partnership, we aim to raise the benchmark for pet air travel to allow families and pets to stay connected and travel safely together.”
Delta’s team of specialists and staff veterinarian constantly review processes and policies to identify areas of improvement to ensure the safety and health of pets. The airline has specially trained ground handlers who take care of pets at every step of their journey. Delta also has temperature-controlled holding areas and vehicles in numerous locations and overnight kenneling services. The Cargo Control Center in Atlanta also gives the airline 24/7/365 visibility into all shipments, including pets.
Delta Cargo started working with CarePod in 2018 and the relationship is the latest example of seeking out innovative partnerships to streamline and improve the customer experience. Delta is focused on tech-driven solutions to support the airline’s vision of the future, looking at the challenges throughout the customer journey and coming up with innovative solutions to transform travel to be less stressful and more enjoyable.
For further information on how to book the ultimate air travel experience for pets visit deltacargo.com.
Airline also adds service for special events next year
FORT WORTH, Texas — American Airlines is giving customers a treat this holiday season with the announcement of two new routes from the vibrant and eclectic city of Austin, Texas (AUS), to the capital of Silicon Valley, San Jose, California (SJC), and to the historical city of Boston (BOS). These new routes will operate twice daily beginning in April.
The airline is also introducing unique service in support of special events like golf tournaments in Augusta, Georgia (AGS), music festivals in Palm Springs, California (PSP), and the annual visit to one of the nation’s biggest shareholder meetings with increased service to Omaha, Nebraska (OMA). Austin flights will be available for purchase starting Dec. 16 and special events flights will be available for purchase starting Dec. 22.
New Austin flights takeoff in April
American’s newest service is in response to strong demand from customers who need to travel between one of the nation’s largest tech cities, Austin, to the tech centers in San Jose and Boston.
“Our customers have expressed the desire for more routes between major tech cities, and we’re pleased to respond to their needs by helping them reach these important destinations with ease,” said Alison Taylor, Senior Vice President of Global Sales and Distribution. “These new routes reflect our commitment to partnering with customers to seamlessly support their travel needs.”
Flights will operate twice daily, Monday through Friday, on a Boeing 737-800, year-round. The aircraft features high-speed Wi-Fi, access to power at every seat and 16 first class seats, providing additional comfort while commuting. With convenient flight times, customers flying the new service can get to meetings early and get back home in time for dinner. The airline has also recently renovated the Admirals Club to relax before flights, and, by the end of the year, American will have five contiguous gates at AUS.
“We added these routes with our customers top of mind to bring them closer to the places they value the most when conducting business,” said Vasu Raja, Senior Vice President of Network Strategy. “While it’s not our traditional hub and spoke routing, we understand the importance of travel for the tech community and look forward to offering these new flights to our loyal customers.”
And, for a quick weekend beach escape from the capital of Texas, American will also introduce the only service from AUS to Los Cabos, Mexico (SJD) on Saturday and Sunday, starting May 9.
Special flights for special events
In addition to the yearly increase in service for special events, American is also adding more unique flights that will make it easier than ever to attend must-see special events such as sports tournaments, concerts and meetings. American is adding direct service from Los Angeles (LAX) to PSP in April, for a faster way to get to one of the biggest music festivals of the year. The airline is also adding new service to AGS from BOS on an Embraer E175, and upgauging existing service from Chicago (ORD) to Augusta on a 737-800 to help customers who want a front row seat to golf’s biggest championship tournament. And in May, American will have the most seats to Louisville, Kentucky (SDF), for one of the most unique sporting events under the Twin Spires at Churchill Downs, from BOS, CLT, DCA, DFW, LAX, LGA, MIA, ORD and PHL. American also has customers covered who care more about investing with the only service from BOS to OMA, as well as new flights from New York City (LGA) and Ronald Reagan Washington National Airport (DCA) to OMA on an E175 on May 1.
“It’s important to spend time and resources on memorable experiences, and we want to make sure our customers have options when it comes to the most important events around the country throughout the year,” Raja said. “We’re adding more seats, introducing new routes and making sure that our customers are taken care of throughout their travel journey.”
Following the ceremonial opening of the first concourse to comprise Delta’s state-of-the-art terminal at LaGuardia Airport last month, all Delta Shuttle flights to Boston, Chicago, and Washington, D.C., will relocate to these new gates from Terminal C starting Nov. 16, 2019.
The spacious new concourse, which houses gates 92 through 98, features floor-to-ceiling views of Citi Field and Flushing Bay and dining options from favorite New York chefs and eateries.
“Our Shuttle customers are among the very first to experience Delta’s newest facility at LaGuardia, and we’re so excited for them to enjoy all of the amenities it has to offer,” said Ginny Elliott, V.P. — Delta’s LGA Operations. “Its modern design, spacious gate areas, and delicious dining offerings are sure to elevate the travel day for some of our most frequent fliers.”
Until the terminal’s centralized check-in lobby in the new headhouse opens (scheduled for early 2022), the new concourse will be accessible via a pedestrian walkway on the east side of Delta’s existing Terminal D. The security checkpoint in Terminal D is being expanded to support both concourses. Customers arriving into the new gates with checked bags will claim their bags in Terminal D baggage claim.
Volunteer wayfinders from Delta’s Peach Corps will be stationed at the airport throughout the week to assist customers.
The new concourse, a major milestone in Delta’s $4 billion redevelopment investment at LGA, opened on Oct. 29, to rave reviews and participation by Delta CEO Ed Bastian, New York Gov. Andrew Cuomo, Queens Borough President Melinda Katz, and representatives of the Port Authority of New York and New Jersey.
Shuttle customers will continue to have access to benefits including:
Check-in as close as 15 minutes prior to departure without bags or 30 minutes with checked bags
Boarding up to 5 minutes prior to departure
Consistent gates
Expedited security options via Clear and dedicated TSA PreCheck lanes
Complimentary onboard snacks and beverages
Weekday flights to Washington, D.C., operated by Delta Connection partner Republic Airline using E-170 and E-175 aircraft, will continue departing near the top of the hour beginning at 6 a.m. with 10 peak-day departures on the November schedule. Flights to Chicago, operated by Delta on mainline Boeing 717 aircraft, will continue to depart at 10 minutes past the hour beginning at 6:10 a.m. with 13 peak-day departures on the November schedule. And flights to Boston will continue departing near the top of the hour beginning at 6 a.m. with 17 peak-day departures on the November schedule. Boston flights are operated by a mix of Delta mainline B717 and A220 aircraft and Delta Connection partner Republic Airline using E-170 and E-175 aircraft.
NEW YORK (Reuters) – A federal appeals court revived a lawsuit by Spirit Airlines passengers who said the low-cost carrier blindsided them by imposing unexpected carry-on bag fees on tickets bought through Cheapoair, Expedia, Priceline and Travelocity.
The 2nd U.S. Circuit Court of Appeals in Manhattan said 22 passengers could sue for breach of contract because there was no evidence that Spirit promptly notified them about the fees, and there were “ambiguities” in the prices they would pay.
Spirit and its lawyers did not immediately respond to requests for comment.
Compared with many carriers, Spirit relies more on ancillary fees to offset the financial drag from lower base fares.
The plaintiffs accused the Miramar, Florida-based carrier of knowing that its online travel agents hid the “gotcha” bag fees they would have to pay at the airport.
They said these fees often exceeded the cost of their tickets, and totaled millions of dollars a year.
Spirit countered that federal law precluded the lawsuit, and that its “contract of carriage” specifically provided that a passenger could take one carry-on bag into the cabin, for a fee.
The appeals court returned the case to U.S. District Judge William Kuntz in Brooklyn, who had dismissed it last November.
“This is a great victory for air travelers nationwide,” the plaintiffs’ lawyer John Hermina said in an interview. He said his clients will pursue their case in the district court.
On Tuesday, Spirit advertised carry-on bag fees for an Oct. 1 flight to Fort Lauderdale, Florida, from New York’s LaGuardia Airport ranging from $28, if booked on its website, to $65, if paid at the gate. Base fares ranged from $26 to $121.99.
The case is Cox et al v Spirit Airlines Inc, 2nd U.S. Circuit Court of Appeals, No. 18-3484.
(Reporting by Jonathan Stempel in New York; Editing by Richard Chang)
Delta is launching its state-of-the-art Airbus A220 aircraft on new flights between New York’s JFK International Airport and Houston’s Bush Intercontinental Airport this October, with customers enjoying best-in-class service on two daily flights connecting two of the largest business markets in the U.S.
“Our new twice-daily flight to Houston on the finest narrowbody experience in the skies today marks another step in Delta’s ongoing investment to provide New York customers with the broadest network, most comfortable experience, and best products available,” said Chuck Imhof, V.P. — New York and Sales-East.
For Houston customers connecting through JFK, the new service will provide one-stop access to international destinations such as Lagos, Nigeria; Dakar, Senegal; Accra, Ghana; and Tel Aviv, Israel.
Service will begin on Oct. 27, 2019, and will operate on the following schedule:
IAH
Departs IAH at 11:58 a.m. and arrives JFK at 4:22 p.m.
Departs IAH at 6:22 p.m. and arrives JFK at 10:45 p.m.
JFK
Departs JFK at 8:00 a.m. and arrives IAH at 11:19 a.m.
Departs JFK at 2:55 p.m. and arrives IAH at 6:14 p.m.
Delta has grown its presence in New York City by over 65 percent in the last 10 years and today operates more than 520 peak-day departures from its hubs at LaGuardia and JFK. The airline is JFK’s No. 1 carrier, offering more than 240 peak daily departures to nearly 100 worldwide destinations. The airline first unveiled its $1.4 billion, state-of-the-art international gateway at JFK’s Terminal 4 in 2013. Delta also continues to make significant investments to provide more consistency, comfort and convenience in the travel experience throughout all cabins of service on its flights to and from New York.
Service to Houston from JFK complements the five daily flights Delta currently offers between Houston and Delta’s other New York hub at LaGuardia. Those flights also are operated on the A220, which features a modern and spacious interior, and an elevated, customer-friendly onboard experience including:
Thoughtful innovations like high-capacity overhead bins, extra-large windows and full-spectrum LED ambient lighting.
The widest Main Cabin seats in Delta’s entire fleet in a two-by-three layout, with personal power ports and complimentary premium entertainment on individual seat-back screens.
A new First Class seat design in a two-by-two layout, featuring the largest IFE screens of any Delta domestic First Class seat.
Delta’s A220 debuted in February to rave reviews; Business Insider called the A220 “an absolute triumph.” The airline plans to add a total of 95 A220s to its aircraft fleet over the next four years.
Delta Air Lines’ brand new A220 jet lands at Hartsfield-Jackson International Airport in Atlanta, Ga. on Tuesday, December 18, 2018. (Photo by Chris Rank/Rank Studios 2018)
