Tag: menu

Delta Air Lines to launch new service between Haneda to Honolulu, Hawaii

August 29, 2023 / WIL BALDWIN

Delta Air Lines (NYSE: DAL) will launch a nonstop daily service between Tokyo International Airport and Honolulu International Airport on Oct. 28, 2023. The Haneda-Honolulu nonstop service will begin Oct. 29, 2023. This is the first time Delta has offered a service between Haneda and Honolulu after all Tokyo operations were moved from Narita Airport to Haneda in March 2020, the start of which was delayed due to the pandemic.

Delta’s Haneda-Honolulu flight will operate on a Boeing 767-300ER, offering Delta One, Delta Premium Select, Delta Comfort+ and Main Cabin options.

Delta One customers can stretch out in a full flat-bed seat and enjoy premium amenities like artisan-made Someone Somewhere amenity kits, plush bedding made from recycled materials, additional beverage options before take-off, chef-curated meals and decadent desserts like a build-your-own ice cream sundae.

Meanwhile, customers flying in Delta Premium Select will have more space to relax in a wider seat with a deeper recline and an adjustable footrest and leg rest, along with an elevated dining experience, premium hand-crafted amenities and dedicated service touchpoints to further elevate their journey.

Customers in every cabin enjoy seat-back screens featuring hours of complimentary premium entertainment via Delta Studio, in-seat power, high-speed Wi-Fi available for purchase (to be for free by the end of 2024) and free mobile messaging. Delta partners with renowned Chef Norio Ueno to create the Japanese menu served in all cabins.

Eligible customers have access to the Delta Sky Club at both Haneda and Honolulu airports.

Delta schedule* for Haneda (HND) – Honolulu (HNL) flights:

Flight	Departs	Arrives	Operating Day	Aircraft
DL180	Haneda at 9:00 p.m.	Honolulu at 8:55 a.m. (same day)	Daily	B767-300ER
DL181	Honolulu at 2:00 p.m.	Haneda at 6:45 p.m. (next day)	Daily	B767-300ER

*The schedule is subject to change.

Air New Zealand’s Wellington Regional Lounge Re-Opens Today

February 4, 2021 / WIL BALDWIN

To accommodate strong domestic demand the regional lounge will be open on weekdays, in addition to the Wellington domestic lounge which is open as per usual, and remains open for customers travelling on weekends and public holidays.

Air New Zealand Senior Manager Global Lounges and Valet Alison Swarbrick says the airline is looking forward to welcoming customers back to the popular regional lounge.

“It’s great to see Kiwis travel their own country and we’re pleased to be open again to provide our customers with a comfortable place to enjoy refreshments and relax ahead of their departure.

“Our refreshed summer menu has been very popular in our other ports and now Wellington regional customers will get the chance to try some of our new menu items like house-made immunity boost juices, vegetarian pita pockets and raw cacao and coconut bars.”

Wellington Airport Chief Executive Steve Sanderson says now domestic passenger numbers are picking up again, it’s great to see things getting closer to normal in the terminal.

“Our regular travellers will arrive and depart from the gates they were used to pre-COVID. They will also be able to enjoy more regular terminal entertainment and faster security screening following the roll out of new Smart Lanes by Aviation Security at the end of last year.”

Amtrak Investing in the Auto Train Customer Experience

July 16, 2019 / WIL BALDWIN

Changes to debut by January 2020

WASHINGTON – Amtrak will introduce a series of enhancements on the Auto Train during the next six months. This train offers daily, non-stop service from Lorton, Va. (near Washington, D.C.), and Sanford, Fla. (near Orlando). Customers can skip I-95 and travel with their vehicles, including cars, vans, SUVs, motorcycles, and even small boats or jet-skis.

Customers in the Sleeping Car will notice enhancements such as upgraded towels and bed linens and other pleasantries in each room. The dining car will feature a new menu and the addition of complimentary wine to the dinner service. This complimentary dinner service will become an exclusive amenity to Sleeping Car customers beginning on Jan. 15, 2020.

Amtrak will also expand the availability of every Sleeping Car accommodation — Roomette, Bedroom, Family Bedroom and Accessible Bedroom — to meet the demand for this class of service.

Coach customers will continue to take advantage of low fares and can choose from new dining options with the debut of the Cross-Country Café. Beginning on Jan. 15, 2020, the new menu will offer more meals, snacks and beverages for sale. At that time, Coach class tickets will no longer include complimentary dinner service. Coach customers will receive a complimentary continental breakfast prior to arrival at the Amtrak stations in Lorton, Va., or Sanford, Fla.

For all customers, food trucks will be on-site in Lorton, Va., and Sanford, Fla., to offer a variety of dining options before their journey begins.

“These upgrades represent an investment in improving the travel experience on this one-of-a-kind train,” Amtrak President and CEO Richard Anderson said. “Our continued success depends on increasing customer satisfaction by upgrading sleeping accommodations, keeping Coach as an affordable option and providing more choice in food options in the station and onboard.”

By the start of 2020, customers can take advantage of additional offers to travel on the Auto Train:

Share Fares will be available for travel with up to three companions. The discount will be up to 70% for a group of four and apply to select departures
The Oversized Vehicles fare will be available for minivans, full-size pick-up trucks and SUVs with three or more rows. This option will allow customers to pack more into their vehicle.
Amtrak Guest Rewards Select Executive members will receive a complimentary priority offload coupon as part of their tier member benefits.

Delta Air Lines to launch new service between Haneda to Honolulu, Hawaii

Air New Zealand’s Wellington Regional Lounge Re-Opens Today

Amtrak Investing in the Auto Train Customer Experience

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