Tag: miles (Page 1 of 3)

Emirates and Azul expand partnership

January 15, 2024 / WIL BALDWIN

Dubai, UAE, January 15, 2024 – Emirates and Azul Linhas Aereas Brasileiras S.A. (Azul) have taken their partnership to new heights with the launch of a reciprocal loyalty program offering. Emirates Skywards and TudoAzul frequent flyer members can now earn and redeem Miles across a joint network of more than 290 destinations worldwide. The two carriers launched a codeshare partnership in 2021 to provide customers enhanced connectivity to/from eight cities in Brazil to Emirates’ global network via Sao Paulo.

More opportunities to earn Miles

Under the agreement, Emirates Skywards members can earn Miles while traveling across Azul’s network of more than 150 destinations. Skywards members earn up to 1 Skywards Mile per mile flown in Economy class, and up to 1.5 Skywards Miles per mile flown in Business Class. Members can also redeem flight rewards on Azul Economy Class on emirates.com (starting from 8,000 Miles for a one-way reward ticket) and Azul Business Class (starting from 17,500 Miles for a one-way reward ticket). The partnership will also enable TudoAzul members to earn Miles across Emirates’ global network of more than 130 destinations, across six continents. Azul members can also enjoy flight rewards on Emirates Economy and Business Class cabins.*

Connecting Brazil to the world

Emirates currently operates a daily A380 service to Sao Paulo, featuring its highly lauded Premium Economy cabin. The airline also operates a Boeing 777-300ER service between Dubai and Rio de Janeiro, which also connects travellers onwards to Buenos Aires. The codeshare agreement with Emirates and Azul allows customers to connect to/from Rio de Janeiro, Santos Dumont (SDU), Belem (BEL) Belo Horizonte (CNF), Cuiaba (CGB), Curitiba (CWB), Juazeiro Do Norte (JDO), Porto Alegre (POA) and Recife (REC) airports on flights operated by Azul to Emirates flights from Sao Paulo (GRU) to Dubai and beyond with a single ticket.

American Airlines introduces AAdvantage Business

October 16, 2023 / WIL BALDWIN

Fort Worth, Texas — American Airlines Group (Nasdaq: AAL) continues to make travel more rewarding by introducing a new business loyalty program. The first program of its kind, AAdvantage Business™ rewards both eligible companies and their travelers with AAdvantage miles and additional Loyalty Points for booking business travel on aa.com or on the American Airlines app. AAdvantage Business™ offers a faster pathway to a more rewarding experience for companies and travelers alike.

How the new AAdvantage Business™ program works

AAdvantage Business rewards travelers will earn Loyalty Points in addition to their regular earnings for being an AAdvantage member. AAdvantage Business™ is a simple, convenient loyalty program for businesses of at least five employees, without any minimum spending requirement for the company to start earning miles.

For every $1 spent on eligible business travel, businesses earn 1 AAdvantage mile to redeem on travel and more including hotels, car rentals, Admirals Club lounges, and other experiences for employees. For that same $1 spent, eligible individual travelers earn 1 Loyalty Point that counts toward their accrual for earning status as an AAdvantage member. These Loyalty Points are in addition to any miles or Loyalty Points the traveler is earning as an AAdvantage member. Companies can learn more and begin registering now for the AAdvantage Business™ program at aa.com/aadvantagebusiness.

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American Airlines introduces AAdvantage Business

Air France-KLM enters into discussions with Apollo Global Management for financing

July 30, 2023 / WIL BALDWIN

Air France-KLM (OTC: AFLYY) today announces that it has entered into exclusive discussions with Apollo Global Management (NYSE: APO) regarding the potential financing of E1.5bn to a dedicated operating affiliate of Air France-KLM. This entity will hold the trademark and most of the commercial partner contracts related to Air France and KLM’s joint loyalty program “Flying Blue”, and will become the exclusive issuer of miles for the airlines and partners.

This financing would be non-dilutive, structured through a quasi-equity instrument, similarly to those raised by Air France on a pool of spare engines in July 2022 and maintenance activity components in July 2023. Under this agreement, Apollo-managed funds would subscribe to perpetual bonds issued by this dedicated operating affiliate of Air France-KLM.

This financing would be accounted as equity under IFRS, allowing Air France-KLM to make a further step towards its commitment to restore its equity and strengthen its balance sheet, aside from net profit generation and/or straight hybrid bonds.

The contemplated structure related to this financing would incur no change on the operation of the program vis-à-vis the Flying Blue members, no change on social aspects nor Air France, KLM or Air France-KLM employee’s contracts.

Air France-KLM would pursue managing and operating its loyalty program and Air France and KLM would keep full ownership rights of the Flying Blue customer database.

Lufthansa Group, Miles & More enter new Deutsche Bank and Mastercard partnership

July 12, 2023 / WIL BALDWIN

In the future, the Lufthansa (OTC: DLAKY) Miles & More Credit Card will be issued by Deutsche Bank. Mastercard remains partner for the cards. In a global tender, both companies prevailed in the bidding process. The switch will take place in mid-2025.

The common goal is to redefine loyalty. Customers will benefit from even more personalized offers and digital applications. In addition, existing card services will be expanded, such as additional insurance services and offers that support sustainable consumer decisions.

The switch to Deutsche Bank as the issuing institution will take place in summer 2025. Those who already have a Lufthansa Miles & More Credit Card do not need to take any action. All existing cards will remain valid until the changeover. Cardholders will be informed in good time about the transition date. The existing services will also remain the same with Deutsche Bank as the new partner. These include, for example, earning award miles on credit card sales, unlimited validity of award miles and the premium insurance package.

Miles & More credit cards were introduced in Germany in February 1999 and are now used in 20 other countries. Users can use their card for purchases at more than 100 million Mastercard acceptance points worldwide and even redeem their miles with MilesPay.

Fly JSX and Earn United Airlines MilagePlus Miles

June 3, 2022 / WIL BALDWIN

Experience hop-on jet service while earning United Airlines MileagePlus miles when you book a flight with JSX.com

Introducing JSX, where you can enjoy the speed and freedom of private air travel without typical private jet fares. When you book a flight with JSX, you’ll enjoy:

Streamlined check-in and boarding in minutes from private terminals
Pet friendly travel to popular destinations across the United States
Business class snacks, amenities, and legroom

For a limited time, MileagePlus® members can earn up to 11x bonus miles on tickets purchased from JSX and flown between June 1, 2022 and August 31, 2022.*

*Terms and conditions:

To receive mileage credit, present your MileagePlus number when you make reservations.

Bonus Miles Promotion Terms and Conditions:

Offer is available only to MileagePlus members who purchase a ticket through JSX and travel on a flight operated by JSX.
All flight activity for applicable segment must be completed between June 1, 2022 and August 31, 2022.
Tickets purchased prior to June 1, 2022 are not eligible.
All flight activity must be posted to the member’s MileagePlus account in order to qualify for this promotion.
Flights on award travel tickets, and other tickets that do not earn Premier qualifying credits, do not qualify for this offer.
Offer may be earned for a maximum of one time and is not combinable with other offers.
Offer is subject to cancellation or change without notice. Other restrictions may apply.
All calculations and other determinations made in connection with this offer will be made by United or JSX, as applicable, in its discretion and are considered final.

**Free checked bags terms and conditions apply. Please visit jsx.com/faqs for the additional information.

Emirates Skywards Marks 20-years With Over 27 Million Members

October 12, 2020 / WIL BALDWIN

– Loyalty programme’s strong and active global membership has been built on continuous innovation and value-driven initiatives for members

Emirates Skywards, the award-winning loyalty programme of Emirates and flydubai, has marked 20 years of excellence, innovation and unmatched rewards. Over the past two decades, the loyalty programme has continued to grow its membership base by offering value and rich, personalised experiences to its members around the world.

The programme has continually invested to diversify its brand partnerships, and utilise innovative digital technology, so that it can offer its members across the globe with more ways to earn and enjoy rewards, conveniently and via new touchpoints.

From a million members in 2005, to 27 million members in 2020

The loyalty programme has 27 million members worldwide, of which, more than 32,000 are founding members who joined the programme in 2000 and are still active. In celebration of its 20th anniversary, Emirates Skywards is offering members double Tier Miles on any flight booked by 10 December, for travel until 31 March 2021,* while founding members can earn double Tier Miles and double Skywards Miles on any flight booked by 10 December, for travel until 31 August 2021*

Emirates Skywards members come from more than 180 countries, including: 3.5 million members in the United Kingdom, 2.7 million in the United States, 2 million in Australia, 1.9 million in India, and 1.9 million in the United Arab Emirates.

Offering more flexibility, choice, and ways to earn on the ground

Emirates Skywards has expanded its range of partners over the past 20 years to create new, exciting and exceptional value offerings for its diverse membership base. The loyalty programme currently has nearly 200 partners, including: 16 airline partners; more than 100 hotel partners; 33 financial partners, 22 retail and lifestyle partners, 7 car rental partners.

Earlier this year, the loyalty programme launched skywardsmilesmall.com – introducing over a thousand new ways to earn Miles while shopping online with popular UK and US brands. Expanding its financial partnerships, the loyalty programme has launched the Emirates Skywards Mastercard® in partnership with Barclays – its first Emirates branded credit card in the U.S allowing customers to accumulate even more Skywards Miles on their everyday spend and travel purchases.

‘My Family’ programme, which launched in 2018, has enhanced its features to now accept family members pooling up to 100% of all Skywards Miles earned, not just on Emirates flights – allowing customers to redeem rewards even faster than before.

Members can also earn thousands of Miles with Emirates Skywards Hotels at over 400,000 hotels, in over 900 destinations worldwide – and up to 2,500 bonus Miles per night, when using a co-branded Emirates Skywards credit card for payment.

Emirates Skywards’ introduction of personalised offers integrated within the booking flow is an industry-first loyalty benefit, whereby logged-in members can avail enhanced Cash+Miles redemption rates and discounted Miles Upgrades when booking flights directly on emirates.com and the Emirates app. These exclusive offers are tailored to suit each member’s preference – offering vast opportunities to save on travel costs.

Reassuring members during COVID-19

With continued travel restrictions due to the COVID-19 global pandemic, Emirates Skywards is offering its members reassurance and flexibility during this difficult time.

Emirates Skywards Silver, Gold and Platinum members have had their tier review dates extended to enable an additional 12 months at their current status.

Alaska Airlines Offers Devoted Customers More Air and Ground Benefits

June 1, 2020 / WIL BALDWIN

New promotions reward loyal guests with quicker ways to earn elite status and more miles

Starting today, Alaska Airlines customers and members of the award-winning Mileage Plan have three new promotions to enjoy. In addition to guaranteeing 2020 elite status through 2021, the airline is extending a 50% bonus of elite qualifying miles for flights taken through the end of the year. Plus, for the first time ever, Alaska Airlines Visa^® cardholders can use their card to earn elite qualifying miles, and consumer cardholders can earn double miles for qualifying restaurant purchases.

“We are thankful to our loyal guests for their support during this unprecedented time,” said Ryan Butz, Alaska’s managing director of loyalty. “In addition to continuing to offer flexibility and assurance when booking flights, members can now earn miles and status when using our Alaska Airlines Visa credit card. We look forward to seeing our guests onboard when the time is right and hope this promotion can aid local restaurants and economies.”

50% Bonus of Elite Qualifying Miles – Limited Time Offer

For all flights completed June 1 through Dec. 31, 2020, Alaska Airlines Mileage Plan members will receive a 50% bonus of elite qualifying miles to help earn higher elite status more quickly. (*Registration isn’t required for this special, limited time offer.)

Alaska Airlines Visa Cardholders – First Time Limited Time Offers

Earn toward status while you spend. Cardholders can earn 2,500 elite qualifying miles for every $5,000 spent on purchases with an Alaska Airlines consumer or business Visa card from June 1 through Sept. 30, 2020, up to a maximum of 10,000 elite qualifying miles per cardholder.
Want to support your favorite local restaurants? Alaska Visa consumer cardholders can earn two miles for every dollar spent, up to $1,500, at restaurants and take-out, including delivery services from June 1 through July 31, 2020.

Alaska’s Mileage Plan features 16 global partners, which fly to more than 800 destinations around the world.

Alaska Airlines and its regional partners serve more than 115 destinations across the United States and North America, providing essential air service for our guests along with moving crucial cargo shipments, such as food, medicine, mail and e-commerce deliveries. With hubs in Seattle; San Francisco; Los Angeles; Portland, Oregon; and Anchorage, Alaska, the airline is known for low fares, award-winning customer service and sustainability efforts. With Alaska and its Global Partners, guests can earn and redeem miles on flights to more than 800 destinations worldwide.

Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK).

Delta Extends Medallion Status, Club Memberships, and More for SkyMiles Members

April 6, 2020 / WIL BALDWIN

Medallion Members will be able to enjoy their current Status through 2021
Other program and card benefits will be extended between six months and one year

Delta SkyMiles Medallion Members will enjoy the same loyalty benefits throughout 2021 as they have in 2020. The 12-month Status extension is part of Delta’s work to offer greater flexibility as coronavirus impacts travel plans, so customers can rest assured their Status will be there when they’re ready to fly.

“On behalf of all of us at Delta, I want to thank our customers for your continued loyalty during these unprecedented times. While our focus is on keeping customers and employees safe and healthy today and always, you are a part of the Delta family and we know how important these benefits are to you,” said Sandeep Dube, Delta’s Senior Vice President – Customer Engagement and Loyalty, and CEO of Delta Vacations. “That’s why as coronavirus continues to dramatically impact travel across the globe, you don’t have to worry about your benefits – they’ll be extended so you can enjoy them when you are ready to travel again.”

The following updates will happen automatically over the coming weeks, with no action needed from customers.

Medallion Members:
- All Medallion Status for 2020 will be automatically extended for the 2021 Medallion Year.
- All Medallion Qualification Miles (MQMs) from 2020 are being rolled over to 2021 to qualify for 2022 Medallion Status.
Delta Sky Club Individual and Executive memberships with an expiration of March 1, 2020, or later will receive six additional months of Delta Sky Club access beyond their expiration date.
Delta SkyMiles American Express Card Members:
- If you have one of the following in your SkyMiles profile “My Wallet” that is valid now or has expired since March 1, 2020, we are extending the expiration dates to give you additional time to enjoy your benefits:
  - Delta SkyMiles Gold Card Members with a $100 Delta flight credit will get a six-month extension beyond their current expiration date.
  - Delta SkyMiles Platinum Card Members with Companion Certificates with an original expiration date between March 1 and June 30, 2020, can use them when they book and fly by Dec. 31, 2020, and those that expire between July 1, 2020, and April 1, 2021, will receive an additional six months beyond the current expiration date.
  - Delta SkyMiles Reserve Card Members with Companion Certificates with an original expiration date between March 1 and June 30, 2020, can use them when they book and fly by Dec. 31, 2020, and those that expire between July 1, 2020, and April 1, 2021, will receive an additional six months beyond the current expiration date.
  - Delta SkyMiles Reserve Card Members will also get a six-month extension to use their Delta Sky Club One-Time Guest Passes beyond their current expiration date.
SkyMiles Members:
- If you have one of the following in your SkyMiles profile “My Wallet” that is valid now or has expired since March 1, 2020, we are extending the expiration dates to give you additional time to enjoy your benefits:
  - Upgrade Certificates or $200 Travel Vouchers with an original expiration date between March 1 and June 30, 2020, are extended – now, they can be booked and flown by Dec. 31, 2020. And, SkyMiles Members with Upgrade Certificates or $200 Travel Vouchers that expire after June 30, 2020, will receive an additional six months beyond the current expiration date.
  - SkyMiles Select members will receive a six-month extension to the Priority Boarding benefit and any unused drink vouchers.

“We are continuously monitoring how coronavirus impacts travel and will make additional adjustments to support our customers’ needs as the pandemic evolves,” said Dube.

SkyMiles Members enrolled in a challenge or promotion to earn Medallion Status, such as the Status Match Challenge, Reclaim My Status or a promotion offered through their employer, can restart that promotion when they are ready to travel again. Those Members will receive next steps from Delta in the coming weeks.

Even more details can be found on Delta.com.

Alaska Airlines Promotes Brooke Vatheuer to Vice President of Strategic Performance at Seattle Hub

March 11, 2020 / WIL BALDWIN

Alaska Airlines, Inc.’s board of directors today elected Brooke Vatheuer to the new position of vice president strategic performance – Seattle, where she will lead the airline’s growing, hometown hub at Sea-Tac International Airport.

Vatheuer, who previously served as senior vice president of operations and planning for Horizon Air, will be a champion for Alaska’s guests and employees as it continues to grow its operations at Sea-Tac. Vatheuer will be accountable for the guest experience, operational metrics, gate space areas, ground staffing, air space management and employee engagement at Sea-Tac. The new leadership role reflects the airline’s continued focus on Seattle as a center of national and global connections for guests traveling for both business and leisure.

Vatheuer has more than a decade of experience at Alaska Airlines and Horizon Air. She started with Alaska in 2007 as an internal auditor and quickly took on new positions and leadership roles in the following years, including managing director of audit programs. In 2017, she joined Horizon Air as vice president of finance and planning where she oversaw operational performance, led strategic planning and continued to improve processes, collaboration and engagement among Horizon’s frontline employees.

“Brooke is a talented executive with a lengthy history of experience at Alaska Air Group managing people and operations,” said Gary Beck, Alaska’s executive vice president and chief operating officer. “She has an astute understanding of the airline business. Her work in audit, finance, analytics, strategic planning and as the head of operations at Horizon Air enables her to deeply appreciate the intricacies of an effective operation. Our guests can look forward to an improved experience at Sea-Tac airport.”

Vatheuer earned a bachelor’s degree in business administration from the University of Washington, as well as a master’s degree in professional accounting. She is a certified public accountant.

Alaska Airlines and its regional partners fly 47 million guests a year to more than 115 destinations with an average of 1,300 daily flights across the United States and to Mexico, Canada and Costa Rica. With Alaska and Alaska Global Partners, guests can earn and redeem miles on flights to more than 800 destinations worldwide. Alaska Airlines ranked “Highest in Customer Satisfaction Among Traditional Carriers in North America” in the J.D. Power North America Airline Satisfaction Study for 12 consecutive years from 2008 to 2019. Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK).

Emirates Introduces Generous Customer Waiver Policy

March 7, 2020 / WIL BALDWIN

Emirates is providing customers more flexibility, choice and value through its newly introduced waiver policy for all booked tickets issued on or from today, 7 March until 31 March 2020, allowing customers across its network the choice of changing their travel dates without change and reissuance fees.

The move provides Emirates’ customers with peace of mind should they decide to change their travel plans due to the evolving COVID-19 situation. Customers can change their booking to any date for travel within an 11 month date range in the same booking class without change penalties. Difference in fare, if applicable applies. The policy covers all existing destinations across the Emirates network.

Adnan Kazim, Chief Commercial Officer, Emirates Airline, said: “We want our customers to feel fully supported, comfortable and confident when making travel plans, while offering them the best fares, without incurring change fees should they decide to delay or adjust dates. The situation remains dynamic and we will continue to look at ways to provide flexibility, convenience and peace of mind for our customers.”

Emirates Skywards will also be providing more flexibility to its members who have been impacted by the outbreak of the coronavirus through imposed travel restrictions and flight reductions. Skywards Platinum, Gold and Silver members can maintain their current status by fulfilling 80% of their tier travel requirements between 31 March and 30 June 2020. In addition, Skywards members booked to travel between 1 March and 30 June 2020 will be able to benefit from an additional 20% bonus Tier Miles.

For additional peace of mind, Emirates is also taking its aircraft cleaning process to the next level through additional precautionary measures of implementing enhanced disinfecting procedures after flights from destinations most affected by COVID-19. If the airline is alerted to any suspect or confirmed cases of infectious diseases, teams will be immediately deployed for a deeper cleaning to thoroughly disinfect all cabins of that aircraft with stronger, approved chemicals. Across all its aircraft, Emirates utilises HEPA filters, which are proven to remove more than 99% of viruses in the cabin environment. If there is a suspected case onboard, Emirates will go a step further to replace all the HEPA filters on the aircraft.

Customers are advised that fare differences or applicable taxes may apply if they wish to change their bookings to a different fare class. Current refund and rebooking conditions for tickets issued before 5 March still apply. Customers impacted due to cancellations of flights impacted by the COVID-19 virus are advised to check emirates.com for rebooking or rerouting options.

Customers who wish to change their travel arrangements after making bookings between 7 March and 31 March can visit their travel agent or contact the Emirates call centre at +971 600 555555.

How the new AAdvantage Business™ program works

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