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Bombardier Strengthens Support Network in Europe with London Biggin Hill Service Centre Expansion

  • Expansion at Bombardier’s London Biggin Hill service centre will double the facility’s footprint to nearly 250,000 square feet
  • Increased capacity will benefit more operators of Bombardier business aircraft, including the new Global 7500 jet

London Biggin Hill Airport, February 5, 2020 – Bombardier proudly announced today the expansion of its London Biggin Hill service centre with the construction of a new and larger facility nearing 250,000 square feet (approximately 23,225 square metres) to replace its existing hangars. Scheduled to be operational by mid-2022, the new service centre will provide customers in the region with extended maintenance support and reinforce Bombardier’s customer service experience in Europe.

The facility will provide the space and flexibility to offer a full range of maintenance and refurbishment services on Bombardier’s vast portfolio of products, and has the capacity to accommodate as many as 14 Global 7500 aircraft at the same time. The expansion will introduce sought-after capabilities and state-of-the-art installations, such as component painting and interior refurbishment capabilities, component repair and overhaul workshops and training rooms. The site will also ensure a quick response to its customers’ repair needs with the integration of a brand-new parts depot. Over the next several years, this significant expansion will bring the facility’s workforce to more than 250 employees and beyond to meet expanding demand.

“With the expansion of the London Biggin Hill service centre, Bombardier is taking another step in showing its unwavering commitment to providing customers with industry-leading services on a global scale, and the OEM expertise they rightfully deserve,” said Jean-Christophe Gallagher, Vice President and General Manager, Customer Experience, Bombardier Aviation. “Europe continues to be a strong market for business aviation, and we’re glad to show our commitment to our customers with this important investment in the region.”

Bombardier’s London Biggin Hill service centre was inaugurated in 2017 and offers tip-to-tail heavy maintenance capabilities on LearjetChallenger and Global families of aircraft. The site is fully equipped to perform scheduled and unscheduled maintenance, modifications and avionics installations, and paint repair services. In 2019, the service centre added enhanced interior repair and refurbishment activities.

“The expansion of Bombardier’s service centre and the enhancement of its service and maintenance capabilities is a testament to the dynamism and attractiveness of the Biggin Hill Airport,” said Robert Walters, Commercial Director of London Biggin Hill Airport. “Bombardier has been a tremendous partner and, with this announcement, demonstrates its strong commitment to the continued growth of our world-class aviation hub.”

This expansion comes on the heels of numerous announcements in Bombardier’s vast support network, including the announcements of a new service centre at Miami-Opa Locka Executive Airport and of an expanded Singapore service centre, the recent addition of two U.S. line maintenance stations in Teterboro and Van Nuys, and the expansion of the Mobile Response Team (MRT) with a new Challenger 300 aircraft based in Munich, Germany.

Singapore’s First Driverless Urban Transit System Turns 20

In 1996, Bombardier Transportation pioneered a new mobility solution for Singapore’s first light rail transit system – the driverless BOMBARDIER INNOVIA APM 100 automated people mover. This fully automated transit system went into service in 1999 on the revolutionary Bukit Panjang LRT line to improve the quality of life for residents by connecting outlying residential areas with the high-capacity Mass Rapid Transit (MRT) rail network as well to schools, retail, community and healthcare centers.

2019 marks the 20th anniversary of the first APM’s entry into service, a historic milestone for Bombardier. The INNOVIA APM system embodies the evolution of automated transit operations over many years at numerous locations around the globe, from London and Guangzhou to Phoenix and San Francisco – the INNOVIA APM is in use in many of the world’s busiest international airports and city districts. Currently, Bombardier has 32 APM vehicles circulating Bukit Panjang with an annual ridership of 24 million passengers, bringing residents closer to their homes. 

Singapore’s Bukit Panjang LRT line 

Singapore’s Bukit Panjang LRT line, runs on a fully-automated people mover system based on the INNOVIA APM 100 automated people mover system. Already in service in many of the world’s busiest cities and biggest airports, this proven passenger mobility solution provides safe, swift and seamless connectivity between the outlying residential areas and the city.

https://www.youtube.com/watch?v=slMxgFzVzjs&feature=emb_title

The suburban town   

The iconic Bukit Panjang LRT line is an 8-km automated guideway transit solution intended to serve the residential town located in the West Region of Singapore, acting as a replacement to the many buses deployed through the town, especially during rush hour. With an estimated population of 140,000, half of Bukit Panjang’s residents rely on the LRT for their daily commute. A complete loop journey takes 28 minutes, serving 13 stations, providing a feeder service to connect residents to the two high-capacity North-South (red) and Downtown (blue) MRT lines, moving them to the city.   

Operating on a dedicated elevated guideway at a speed between 20km/h to 65 km/h, this arrangement ensures consistent service that provides shorter waiting times for the passengers without interfering with surrounding road traffic. The current BOMBARDIER CITYFLO 550 rail control and signalling system and wireless communications supports the system’s operation while ensuring seamless integration into the city’s existing infrastructure.

Singapore’s INNOVIA APM system

Upgrading Bukit Panjang

In 2018, Bombardier signed an asset replacement contract to upgrade the Bukit Panjang LRT system by supplying a fleet of 19 BOMBARDIER INNOVIA APM 300 vehicles, retrofitting 13 existing INNOVIA APM 100 vehicles, as well as upgrading its current CITYFLO 550 technology to the advanced CITYFLO 650 CBTC solution for a smoother ride for commuters. Other works include power rail enhancement and condition monitoring through Train Control Management System.

Working hand-in-hand with the Singapore Land Transport Authority to design a next-generation train with modern aesthetics, the new features incorporated advanced technology for improved performance and functionality, as well as enabling interchangeability with existing APM 100 vehicles. From 2022, the asset replacement is set to improve rail reliability, safety and availability for optimal performance of the Bukit Panjang LRT line.

The ride ahead

After two decade of services, the system achieved an improved performance and for the period of October 2018 to September 2019, it reached a rail reliability performance of 64,000 train-km before a delay of more than five minutes occurs on the system. Along with the Bukit Panjang LRT system upgrade, Bombardier will support a ten-year maintenance and spare part supply agreement to provide reliable services, ensuring that the authority and operator gain the maximum value from their assets over the lifetime of their system with proven competence. The renewed APM system will continue to set the high urban mobility standards for the Bukit Panjang LRT line and globally in the frame of Bombardier’s urban transit innovation. 

Singapore LTA’s target is to expand its urban rail network to 360km by 2030, which creates demand and opportunities for rail manufacturers while driving innovation towards Singapore’s Smart Nation vision. Bombardier’s full spectrum of rail solutions, combining technology and performance with empathy, from driverless metros to automated people mover, helps deliver sustainable mobility and reduces energy consumption to create substantial benefits for operators, commuters and the environment.

Investing in Singapore for the last twenty years, Bombardier has delivered 276 driverless BOMBARDIERMOVIA metro cars for Singapore’s Downtown Mass Rapid Transit (MRT) line and 32 INNOVIA APM 100 cars for the Bukit Panjang LRT system. In 2018, two asset replacement contracts were awarded to supply 19 new INNOVIAAPM 300 cars for the Bukit Panjang LRT line and 396 MOVIA metro cars for the two high-capacity North-South and East-West MRT lines. Bombardier is committed to designing better trains, customizing solutions and creating better ways to move residents across Singapore, making sure Bombardier’s mobility solution works for the community and providing for the future. 

 Bukit Panjang LRT line APM
The renewed INNOVIA APM system will continue to set the high urban mobility standard for the Bukit Panjang LRT line and globally in the frame of Bombardier’s urban transit innovation.