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Tag: My Trips

Delta to Suspend Los Angeles to Sydney Service March 18 Through mid-April

March 16, 2020 /

Following self-quarantine restrictions issued by the Australian government, Delta is temporarily suspending service from Los Angeles to Sydney beginning March 18 through April 11.

The last flight from L.A. to Sydney will depart Tuesday, March 17. The last flight from Sydney to L.A. will depart Thursday, March 19.

See here for a list of all current schedule changes.

CHANGING YOUR FLIGHT

Delta has waived change fees for customers traveling to, from or through Australia through May 31. Additional details are available on delta.com.

To help address customers with immediate travel needs, Delta is asking those who do not have travel in the next 72 hours to wait and contact the airline closer to their trip. Customers can also change or cancel a flight anytime before their travel date using My Trips on Delta.com.

To provide even more flexibility, any Delta ticket expiring in March or April is being extended to enable rebooking and travel until Dec. 31, 2020. If you’re not able to adjust your plans in time and don’t make your flight, your ticket number automatically becomes an unused eCredit within 24 hours that can be used to rebook a flight in My Trips or with Delta Reservations.

CAPPED FARES

To ensure customers can travel with financial peace of mind, Delta will cap fares to and from all destinations Delta serves throughout the U.S. and Canada through March 31. These fare caps are in place in all cabins, from Delta One to Main Cabin.

PROVIDING A SAFE AND CLEAN ENVIRONMENT  

Delta’s highest priority is to ensure the health and safety of customers and employees. The airline is regularly disinfecting check-in kiosks, ticket counters, gate areas, jet bridges, and more multiple times a day. More information on our cleaning procedures can be found here. 

Delta Suspends Atlanta-Rome Flights March 11 through April 30

March 9, 2020 /
  • New York-JFK to Rome service continues
  • Seasonal service between Detroit and Rome is postponed until May 1.

Due to the continued spread of COVID-19, Delta is temporarily suspending service between Atlanta Hartsfield-Jackson International Airport (ATL) and Rome Leonardo da Vinci-Fiumicino Airport (FCO) starting Wednesday, March 11 through April 30.

Additionally, seasonal Detroit to Rome service will be delayed to May 1. It was originally scheduled to begin April 1.

Delta is also extending its suspension of service from New York – John F. Kennedy International Airport (JFK) to Milan Malpensa Airport (MXP) to May 20. Service from New York-JFK to Venice Marco Polo Airport (VCE) is postponed to May 21.

Customers traveling between Rome and the United States will continue to have access through New York-JFK from March 11 through April 30. New York-JFK to Rome will be Delta’s only flight to Italy during this period.

The airline’s flight schedule between the U.S. and Rome will be as follows:

FlightMarchApril
JFK-Rome (no changes)5x Weekly5x Weekly

Making changes to your flight

Customers with affected travel plans can go to the My Trips section of delta.com to help them understand their options. These may include rebooking on alternate Delta flights, rebooking on flights after April 30, rebooking on alternate or partner airlines, refunds or contacting us to discuss additional options. Delta continues to offer a change fee waiver for customers who wish to adjust their travel plans.

For all flight changes due to COVID-19, visit: https://news.delta.com/changes-our-flying

The latest information about Delta’s response to COVID-19 is available at: news.delta.com/coronavirus

Delta Reduces Japan Flight Schedule Due To COVID-19

March 4, 2020 /
  • Customers with affected travel plans can go to the My Trips section of delta.com to help them understand their options.

Delta will reduce its weekly flying schedule to Japan through April 30 and suspend summer seasonal service between Seattle and Osaka for 2020 in response to reduced demand due to COVID-19 (coronavirus).

The health and safety of customers and employees is Delta’s top priority. The airline maintains an ongoing relationship with the Centers for Disease Control and Prevention and the World Health Organization, the world’s foremost experts on communicable diseases, to ensure training, policies, procedures, and cabin cleaning and disinfection measures meet and exceed guidelines. The latest information about Delta’s response to COVID-19 is here: news.delta.com/coronavirus

Flight schedule changes

Beginning March 7 for U.S. departures to Japan and March 8 for Japan departures to the U.S., the airline will operate the following schedule:

MarketPeak FrequencyFrequency March 7-April 30
Tokyo-DetroitDailyDaily
Tokyo-Los AngelesDailyDaily
Tokyo-HonoluluDailyDaily
Tokyo-SeattleDailyDaily
Tokyo-PortlandDaily3x weekly
Tokyo-AtlantaDaily5x weekly
Tokyo-MinneapolisDaily5x weekly
Nagoya-DetroitDaily3x weekly
Nagoya-HNLDaily3x weekly
Osaka-SeattleDailySuspended
Osaka-HonoluluDaily3x weekly
Tokyo-ManilaDailyDaily*

*ends March 27

Delta’s planned consolidation of Tokyo flights at Haneda Airport beginning March 28 will happen as planned. Flights between Seattle, Detroit, Atlanta, Honolulu and Portland will transition from Narita to Haneda beginning March 28 for departures from the U.S. to Tokyo, and March 29 for departures from Tokyo to the U.S. Delta’s Tokyo-bound flights from Minneapolis and Los Angeles already fly into Haneda and will continue to do so.

Delta’s service between Narita and Manila will continue to operate daily until March 27, after which the flight will be suspended as part of the carrier’s previously-announced consolidation at Haneda.  The airline’s new service from Incheon to Manila, previously scheduled to begin March 29, will now start on May 1.

The airline’s seasonal summer service between Seattle and Osaka will be suspended for the summer of 2020, with a planned return in summer 2021. Delta will continue to serve Osaka from Honolulu.

Full schedules will be available on delta.com beginning March 7. The airline will continue to monitor the situation closely and may make additional adjustments as the situation continues to evolve.

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